Torsten Evers
Consultant and IT Project Lead
Experience
Mar 2022 - Present
3 years 10 monthsConsultant and IT Project Lead
Intrum Deutschland GmbH
- Consulting and IT project lead activities in the debt collection industry
- Project management of the EGVP integration of a new collection system
- Business analysis of current processes in court claim enforcement (dunning, foreclosure, insolvency handling, lawsuit preparation)
- Implementation of future processes in the new collection system
Sep 2021 - Mar 2022
7 monthsProject Manager and Business Analyst
Viridium Lebensversicherungsgruppe
- Consulting and IT project management in the insurance industry
- Analysis, planning, and preparation of a legally compliant consent and provision process for electronic customer communication in life insurance
- Design of an electronic customer portal considering GDPR and §203 of the German Criminal Code
Apr 2021 - Sep 2021
6 monthsSenior Business Analyst
REWE Systems
- Consulting and IT project management in retail
- Focus on core retail functions and promotional management
- Subproject management for the introduction of a new promotional control reporting framework
Jan 2018 - Dec 2020
3 yearsConsultant and IT Project Lead
Lowell Financial Services GmbH
- Consulting and IT project management for debt collection, legal, and financial service providers
- Leading transformation projects to harmonize business and modernize IT processes
- Internal stakeholder management and delivery management of an offshore team in Vietnam
Jan 2015 - Dec 2017
3 yearsEuropean Business Intelligence Manager
Canon Europa NV
- Responsible for business intelligence in the EMEA Business Transformation program (Oracle EBS implementation)
- Head of the BI Process & Design Office with 15 business process & IT consultants
- Acting head of test, release, change, and IT delivery management (30 onsite, 50 offshore)
- Introduction of agile methods according to SAFe and hybrid project management
Jan 2013 - Dec 2014
2 yearsProject Manager and Business Process Consultant
Canon Europa NV
- Project management and senior consulting in the Unity program
- Structuring and implementing a BI solution focused on finance and logistics processes
Jan 2010 - Dec 2013
4 yearsSenior Management Consultant
Océ Technologies BV
- Project management in the Commercial Excellence program "Reaching our Potential" to improve gross margin
- Adapting sales, marketing, pricing and service processes in cooperation with McKinsey
- Leading follow-up projects on customer profitability and price indexation in 10 European NSOs
Jan 2006 - Dec 2010
5 yearsManufacturing, Quality & Process Engineer
Océ Technologies BV
- Responsible for quality assurance in product design and NPI management
- Implementing installation and delivery concepts
- Leading cross-departmental projects to optimize master data processes
Summary
A highly experienced, content-driven, hands-on project manager with many years of experience in analyzing, optimizing, and automating business processes, as well as in selecting and integrating new tools. Someone who understands your requirements, drives their implementation, and brings your projects to a successful close. Very experienced in working with complex environments, data-driven process control and automation, input and output management, and in designing and implementing solutions that use sensitive customer data.
Skills
- 15 Years Of Business Analysis & Process Analysis
- 13 Years Of Program & Project Management (Agile, Traditional, Hybrid)
- 11 Years Of Team Leadership & Delivery Management Including Outsourcing And Offshoring
- 6 Years Of Agile Delivery Management In Roles Of Product Owner, Product Manager, Scrum Master, Agile Leader, And Coach
- 8 Years Of It & Management Consulting In Multinational Teams
- 3 Years Of In-house Consulting In Cooperation With Mckinsey
- Industries: Finance, Insurance, Legal, Retail, Services, Industry, Electronics
- Highly Experienced In Large International Transformation Programs
- Highly Experienced In Optimizing Business And It Processes And Models
- Very Strong Analytical, Structuring, And Conflict Resolution Skills; Pragmatic, Strategic, Result-oriented; Broad International And Multicultural Experience; A Communicative Bridge Between Business And It At All Levels; Strong Entrepreneurial Thinking And Action
- Outstanding Ms Office Skills, Especially Excel, Powerpoint & Thinkcell
- Jira, Confluence, Oracle Ebs, Obiee, Sap Bi, Bo, Copa, Mdm, Qm
- Ikaros, Phinamv, Winkpc, Quadiant, Os-ecm/enaio, Softgate
Languages
German
NativeEnglish
AdvancedDutch
AdvancedEducation
Oct 2009 - Sep 2011
Düsseldorf Business School
Master of Business Administration · General Management · Düsseldorf, Germany · 1.84
Oct 2004 - Jun 2005
University of Hull
Bachelor of Engineering with Honors · Electronic Engineering · Kingston upon Hull, United Kingdom
Oct 2000 - Jun 2006
Universität Duisburg-Essen
Diploma in Communications Engineering · Information and Communication Technology · Essen, Germany
...and 2 more
Certifications & licenses
SAFe Agile Project Management
McKinsey Problem Solving Approach
McKinsey
Six Sigma - Green Belt Certified
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