Advisory Sustainability EUDR Due Diligence System for wood operators

Assessed company status and operational impact of ERP & SCM capabilities regarding EU Deforestation Regulation compliance.

Analysed non-compliance risks and set up roadmap and implementation path.

Conducted change impact analysis.

Spearheaded integration of AI tools (DeepSeek, Google Studio, OpenAI) into ERP value streams to enhance innovation and efficiency.

Defined use cases and implemented AI solutions to automate and optimise workflows.

Established AI development environment for experimentation, prototyping, and deployment of AI-driven enhancements.

Transformation and restructuring of a government organisation (Brussels Region, 19 municipalities, 30000 end-users) to the SIAM ecosystem by introducing the role of service integrator to increase service delivery to municipalities as a service-oriented organisation.

Restructured existing organisations towards centralised management by implementing the SIAM ecosystem and a center of excellence for build & run operations.

Implemented complete ERP solutions: front-office and back-office, financial management, purchases/sales, HR personnel management, social files, user relationship management, GDPR compliance.

Migrated master data from on-premise data centres to SaaS: archiving, data cleansing, ETL.

Phased out local legacy systems and replaced them with fully centralised service management.

Conducted AS-IS analysis: capabilities, processes, organisation, data, ICT solutions, governance; audited current contracts and partnerships; prepared service sheets and legal validations.

Performed stakeholder needs analysis (service integrator, customer, service provider) and TO-BE modelling with GAP analysis for ERP & SIAM.

Guided solution and supplier selection through RFI, RFP, RFQ, due diligence.

Implemented SIAM ecosystem changes: aligned center of excellence, service-oriented organisation, SLAs with providers.

Established portfolio of business programmes to support transformation and set up new operational target model.

Applied systems engineering standards: TOGAF, BPMN, UML, LEANIX.

Automated data cleansing and validation with AI to reduce transition time and risks.

Prepared cutover and transition plans.

Developed an ePMO culture: set up central hub for project oversight, governance, support; managed financial spendings, risk, dependencies, resource allocation, stakeholder management.

Managed service delivery with integrators and solution providers for business and IT services.

Oversaw project management of target operational model: configuration, implementation, delivery, risk and portfolio analysis, operational readiness assessment.

Established service management foundation: ITAM, ITOM, CMDB, SOO; planned roadmaps at high and detailed levels.

Transformed a customs management startup into a scale-up.

Assessed ITSM processes and improved ePMO governance model between demand management and delivery teams for planning, scoping, forecasting, risk management, and communication.

Increased solution agility in response to frequent customer changes.

Applied BPM to service management processes.

Introduced agile train concept between demand management and delivery teams using Agile Release Train (ART) and tribes.

Enhanced stakeholder management: roadmaps, epics, use cases, planning.

Delivered a TOGAF-compliant business architecture via procurement and RFPs to improve interoperability and information exchange across Belgian Military Defense, Coast Guard, Customs, Police, Rescue Centers, local authorities, and EU Member States.

Managed change across stakeholders to adopt new ways of working and comply with business case.

Prepared RFPs covering software, data, interfaces, hardware, and business services for harmonised information exchange.

Conducted needs management for architecture, data, interfaces, and infrastructure.

Oversaw PMO governance: status reporting, stakeholder management, requirements management, change impact analysis.

Rationalised and transformed enterprise architecture (processes, data, ICT solutions) using hybrid cloud and on-premise for classified and unclassified data.

Guided go-to-market of 3D software applications with marketing, R&D, sales, and infrastructure teams.

Prepared project plans, sourcing, financial management; executed and monitored projects.

Improved core business processes (order-to-cash).

Implemented a PMO department for digital transformation of data centres (400+ employees, 27 programmes).

Designed PMO organisation: 20 FTE; set up PPMP platform, training for PPM, PMO governance, project management.

Established governance framework and dashboards for budget, time, scope, quality, change impact, contingency, risk.

Onboarded project and change methodologies (Waterfall & Agile, ADKAR/PROSCI); transitioned to delivery teams with skill matrices.

Delivered training in PPPM, PMO governance, project management, process analysis and improvement.

Reported overall progress via KPI dashboards; organised quality reviews and governance meetings with suppliers.

Provided PMO governance for delivery of work orders per supplier (legal, hardware, software, quality assurance, homologation) for security projects.

Monitored budget, scope, deliverables, quality, effort, resources, and timings.

Defined program scope with stakeholders; developed dashboards for progress and governance reporting: budget, time, scope, quality, risk.

Identified cost drivers, CAPEX/OPEX planning; defined governance and reporting tools.

Managed suppliers: performance, follow-up, quality control; handled homologation and certification with government bodies.

Implemented roadmap to separate company into European subsidiaries (hub & spoke model).

Inventory of current operating model: processes, hierarchy, master data governance, applications, infrastructure, documents.

Designed target operating model per process: procurement, sales, marketing, production, aftercare, tools.

Managed change: segregation of duties and enforcement of task separation by application.

Delivered training on best practices of project methodology.

Implemented action plans for business intelligence and data warehouse projects.

Taught business process management for BI and demonstrated BPMN/UML with BPMS for SCM ERP processes.