Sabine Kensy
Trainer & Training Manager
Experience
Aug 2023 - Jan 2024
6 monthsTrainer & Training Manager
Pharmaceutical Company
- As Training Manager, I supported the implementation of a new SAP system.
- I coordinated the enablement of users, including needs analysis, wiki, and documentation.
- I empowered key users and process owners in a Train-the-Trainer program to fulfill their, at times new, roles as multipliers and trainers.
Oct 2022 - Mar 2023
6 monthsHead of Training & Education Management
Cloud IT Service Provider
- As Head of Training & Education Management, I designed a holistic training academy for cloud engineering.
- Starting with the vision and roadmap, the product was developed agilely, the business model created, and stakeholder & requirements management initiated.
- A risk management was integrated as part of the calculation.
Jan 2021 - Oct 2022
10 monthsProject Manager / Agile Coach
Drive Technology
- A software was developed to manage test runs.
- A Scrum-experienced development team met completely inexperienced Product Owners and Scrum Masters.
- Therefore, intensive agile coaching and facilitation were required.
- The focus was on stakeholder management, requirements management, and handling impediments.
Nov 2021 - Feb 2022
4 monthsAgile Coach
Automotive
- As an Agile Coach, I accompanied agile teams on the path of continuous improvement.
- The working model was analyzed and evaluated; potential optimizations were developed in workshops with the team.
- Additionally, I supported a team in redesigning the documentation process for their product.
Jun 2021 - Oct 2022
1 year 5 monthsProgram Owner
IT Service Provider
- The growing custom software development team needed structure and planning.
- My role in program management included team management with OKRs, agile employee development (including capacity management), and portfolio management in coordination with partner departments.
Jun 2021 - Oct 2022
1 year 5 monthsInnovation Manager & Facilitator
Management Consultancy
- Alongside the OKR process, an innovation management system was implemented to align the company agilely.
- The processes were adapted to the corporate culture through workshops.
- As a consultant, I supported the implementation and representation in the respective tools (Jira & Confluence).
Apr 2017 - May 2021
4 years 2 monthsProduct Owner and Scrum Master
IT Service Provider
- To make first-level support more efficient and simpler for users, a service portal was built.
- My tasks included requirements management, design, and development.
- I also was responsible for the overarching coordination of projects, suppliers, and service teams in the scaled agile setup (Scrum and Kanban in SAFe), the agile working model, and application management.
Jun 2013 - Jan 2017
3 years 8 monthsConsulting and eLearning Coaching
Educational Institution
- The client's training program is being transformed into eLearning and blended learning.
- I advised on both the conceptualization of the transformation regarding the trainings and the technical implementation.
- A Train-the-Trainer program was conducted as well as coaching for application management.
Oct 2009 - Apr 2013
3 years 7 monthsLearning Manager / Application Manager
Educational Institution
- In a small team, I managed the learning management system (LMS) of a large association with several hundred members, thus customers in the system.
- The support was comprehensive and included everything from technical operation and application management to Train-the-Trainer training and its conceptualization.
- The LMS was continuously optimized and further developed in all aspects.
Summary
- Support of organizational change initiatives & agile transformations (Coaching & Facilitation)
- Design, moderation & facilitation of workshops
- Innovation & process consulting
- Education, Learning & Training Management
- Product Owner & Scrum Master in a scaled agile environment (Scrum & SAFe)
- Design & delivery of various trainings in the agile context (incl. Train-the-Trainer)
- IT project management & IT operations (incl. test automation)
- Application management, Jira administration, Jira project administration, Confluence administration
- Project & process management
- Innovation management & Design Thinking
- Agile transformation & leadership
- Agile tools (Jira, Confluence, Miro, ...)
- Training & staff development
- Agile product management & product ownership
- 1:1, role & team coaching
- Agile methods (Scrum, Kanban, SAFe, ...)
- IT operations & support
Languages
German
Native
English
Advanced
Spanish
Elementary
Education
LMU
Sociology · Munich, Germany
TU & FH Munich
Electrical Engineering · Munich, Germany
Certifications & licenses
Design Thinking
ITIL4
Leading SAFe
Prince2
Professional Agile Leadership
Scrum
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