Sabine Kensy
Trainer & Training Manager
Experience
Aug 2023 - Jan 2024
6 monthsTrainer & Training Manager
Pharmaceutical Company
- Support of the introduction of a new SAP system.
- Coordination of user enablement, including needs analysis, wiki and documentation.
- Empowerment of key users and process owners in a train-the-trainer program to step into their partly new roles as multipliers and trainers.
May 2023 - Present
2 years 3 monthsProduct Manager - Author - Administrator
Seminar Provider
- Managed the development and technical implementation of innovative training and further education programs.
- Identified and realized the technical requirements for the courses.
- Built a comprehensive knowledge base and implemented its use.
Oct 2022 - Mar 2023
6 monthsHead of Training & Education Management
Cloud IT Service Provider
- Designed a holistic training academy for cloud engineering.
- Developed the product in an agile way, created the business model and initiated stakeholder & requirements management, starting with the vision and roadmap.
- Integrated risk management into the cost calculation.
Jan 2021 - Oct 2022
10 monthsProject Manager / Agile Coach
Drive Technology
- Developed software to coordinate test runs.
- A Scrum-experienced development team met completely inexperienced Product Owners and Scrum Masters, requiring intensive agile coaching and facilitation.
- Focus areas included stakeholder management, requirements management and handling impediments.
Nov 2021 - Feb 2022
4 monthsAgile Coach
Automotive
- Guided agile teams on their path of continuous improvement.
- Analyzed and evaluated the work model and developed possible optimizations in workshops with the team.
- Supported a team in redesigning the documentation process for their product.
Jun 2021 - Oct 2022
1 year 5 monthsProgram Owner
IT Service Provider
- The growing custom software development team needed structure and planning.
- Program management tasks: team management with OKR, agile staff development (including capacity management) and portfolio management in coordination with partner departments.
Jun 2021 - Oct 2022
1 year 5 monthsInnovation Manager & Facilitator
Management Consulting
- Implemented an innovation management process alongside OKR to steer the company toward agility.
- Adapted processes to the company culture through workshops.
- Supported implementation and mapping in the relevant tools (Jira & Confluence).
Apr 2017 - May 2021
4 years 2 monthsProduct Owner & Scrum Master
IT Service Provider
- Built a service portal to increase efficiency and simplify first-level support for users.
- Took on roles in requirements management, design and development.
- Responsible for overall coordination of projects, vendors and service teams in a scaled agile setup (Scrum and Kanban in SAFe), the agile working model and application management.
Jun 2013 - Jan 2017
3 years 8 monthsConsultant & eLearning Coach
Educational Institution
- Transformed the client’s training program into eLearning and blended learning.
- Advised on designing the transformation regarding trainings and technical implementation.
- Conducted a train-the-trainer program and coached application management.
Oct 2009 - Apr 2013
3 years 7 monthsLearning Manager / Application Manager
Educational Institution
- Managed the learning management system (LMS) for a large association with several hundred members and customers, within a small team.
- Provided end-to-end support including technical operations, application management, train-the-trainer programs and their design.
- Continuously optimized and enhanced the LMS in all aspects.
Summary
- Product Owner & Scrum Master in a scaled agile environment (Scrum & SAFe)
- Agile product management & product ownership
- IT project management & IT operations (including test automation)
- Agile transformation & leadership
- Education, learning & training management
- Training & employee development
- Innovation & process consulting
- Training, project & process management
- Designing & delivering trainings: IT applications and train-the-trainer programs
- Agile methods (Scrum, Kanban, etc.)
- Innovation management & design thinking
- Designing, moderating & facilitating workshops
- 1:1, role & team coaching
- Supporting organizational change initiatives & agile transformations (coaching & facilitation)
- Application management, Jira administration, Jira project administration, Confluence administration
- IT operations & support
Languages
German
Native
English
Advanced
Spanish
Elementary
Education
TU & FH Munich
Electrical Engineering · Munich, Germany
LMU
Sociology · Munich, Germany
Certifications & licenses
Atlassian Certified Professional
ITIL 4
Leading SAFe
Prince2
Professional Agile Leadership
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