Ulrich B.
enaio implementation consulting
Experience
enaio implementation consulting
City of Offenbach
- Improve the implementation of enaio
- Systematized the presentation of the status quo
- Provided organizational guidance
enaio training / enaio workflow for ticket management
Göppingen District Office
As part of the enaio rollout, all employees must receive basic training.
The responsible department is relieved and no longer has to run courses itself.
A workflow is intended to reduce the effort for incident tickets (creating folders, processing order, etc.).
The workflow has been running smoothly in production ever since.
Process Consultant
Starnberg District Office
- Captured and analyzed all processes at the Starnberg health department for the digitization of German public health offices.
- Established a suitable methodology and created guidelines so that the organizational department can document processes on its own in the future.
- Collected over 100 current processes through interviews and feedback sessions.
- Analyzed and documented each process with a view to a subsequent E-file implementation and possible workflow support.
ECM consultant and developer
Baader Bank
- Made the operation of the ENAIO DMS more reliable
- Deleted many no longer needed documents in the DMS
- Developed tools for retention policies
- Developed tools and queries that can run automatically in the background and report potential error conditions early
- Supported the months-long process of deleting excess documents through tools, queries, and analyses
- Developed several PowerShell programs to meet complex retention policy requirements.
enaio coach
Freising District Office
- Made a newly hired administrator productive as quickly as possible.
- Ensured continued operation of enaio.
ECM Consultant / enaio Data Analyst
Starnberg District Office
Corrected the failed switch to a new specialized application
Systematically documented and evaluated the existing issues.
Considered alternative specialist applications and discarded them in this case.
Improved and sustained communication with the vendor.
Initiated the redevelopment of some key functions.
The social services office can now use the application productively again.
Ensured data integrity during the migration of an enaio cabinet to a new specialized application.
Used various queries on the enaio database to decode previous usage and clarify discrepancies with available export files.
The data was successfully migrated.
ECM Consultant
Baader Bank
- The document volume exceeded the DMS installation's capacity. We needed to develop options for handling it.
- Several test measurements showed exactly where the bottleneck was.
- A larger program allowed us to play out different archiving strategies.
- For some document types, I recommended archiving directly on the storage medium, bypassing the DMS, which solved the issue.
- I suggested various KPIs with the required queries/programs.
- I significantly reduced the number of error messages in the error log.
Digitalization Consultant
Freising District Office
- Designed a digitalization project.
- Created a rough outline of the steps to advance digitalization effectively.
- Further motivated the district administrator to support digitalization.
Interim Administrator for enaio
Fürstenfeldbruck District Office
- Replaced the outgoing enaio administrator until a new one was appointed.
- Stabilized the slow and unreliable system. Users now enjoy a very fast enaio with no downtime.
- Updated the no longer supported version to the latest release.
- For the first time, created comprehensive documentation, including an administration manual. The successor will have all necessary information at hand.
- Integrated several specialist applications (youth welfare office, immigration office, etc.) with enaio through interfaces.
ECM Consultant
Starnberg District Office
- Implemented the komXwork DMS in the specialist departments.
- Caseworkers now have clear instructions on using the DMS and scanner. I reviewed many internal directives from other offices and formulated new, restructured, and expanded guidelines. These were refined in workshops with district office staff.
- Each user has a task-oriented, step-by-step DMS operation manual. This eased the load on support staff and enabled caseworkers to use rarely used features. I thoroughly examined the DMS and created the manual in OneNote with many screenshots.
- Achieved high-quality scans in all cases with only three scan profiles. I performed several test series for this.
- Signatures during citizen meetings can now be done paperless. A configuration and user workflow for signature tablets is now available with my collaboration.
- Prepared tender documents for external scanning.
- Ensured a standardized, comprehensive review of all topics for DMS implementation in the specialist departments. Developed sample questionnaires for this purpose.
ECM Consultant
Landratsamt Starnberg
- Clarify which new DMS should replace the existing one.
- Gathered, evaluated, and analyzed past DMS requirements from old protocols, lists, etc. Clarified the contract situation.
- Compared the capabilities of potential future DMS systems against the requirements.
- Despite the troubled DMS issue, prepared a decision that was supported by all county office leaders and the district council.
ECM Consultant
Linde
- How can PDF forms be integrated into the company's SAP?
- Identified the initial approach as unsuitable.
- Presented alternatives that are likely much simpler.
ECM Consultant (Masterplan, Input, Output)
Swiss Life
Develop a vision for a future integrated overall architecture for input/output management
The needs of departments and staff are now systematically prepared. The current system landscape with its interfaces from an input/output management perspective is presented in clear graphics and descriptions.
A master plan now shows how future systems need to be developed to enable the most efficient processing possible. Ongoing development plans were integrated.
Formulated guiding principles with their justifications and new, measurable KPIs help steer IT development
Based on the guiding principles, decision-makers have a range of concrete measures with cost and profit calculations. They help decide the next steps.
Should scanning be done in-house or externally?
Who should digitize and capture data at which location?
For the first time, the actual cost per scanned page at the nationwide scan locations and service providers is available for comparison.
The identified qualitative differences show specific strengths and weaknesses of the various options.
A clear recommendation for the future scanning strategy.
Should printing continue to be done in-house?
How should letter writing be organized in the future?
Identified the actual volume and cost of printing from multifunction devices to print production lines.
An integrated concept combines new postage optimization strategies for letter writing and printing. It was developed in close coordination with Deutsche Post and the system developers.
A clear recommendation for the future printing strategy.
Practical recommendations for the further development of letter writing
ECM Consultant: Evaluation of incoming mail
Swiss Re
- Is the incoming mail process set up efficiently?
- After the detailed study with on-site review and interviews, the client can now accurately assess the current state of their incoming mail.
ECM Consultant
Kroner Realitäten
- Capture data offline and feed it into back-office systems without media breaks
- The agents use a tablet to record property data of chalets on mountain pastures, far from any mobile network.
- In the valley, the data sets are emailed from the car to the office and automatically loaded into the real estate platforms.
ECM Forms Consultant
Sparda Bank - SDV
- Which systems produce forms?
- How can the forms management be optimized?
- A comprehensive diagram now shows all of the bank's systems and their data flows.
- All form-managing systems are now identified, categorized and consistently listed.
- There is now a concept for the future target architecture.
- The current costs and potential savings have been calculated.
- New KPIs and detailed measures help manage the forms process in the future.
enaio Consultant and Developer
Stadtwerke Heidelberg
- Support purchasing processes as an enaio workflow
- Mapped the customer's newly optimized purchasing process to the SAP purchase requisition workflows – even though they didn't always match. Designed an enaio workflow and documented it in a technical concept.
enaio Auditor
Flyeralarm
- Reviewed an enaio application
ECM Consultant
Media Central
- Is investing in an ECM system worthwhile?
- The current cost per processed incoming letter is now known.
- Ongoing costs and investments are laid out side by side for different scenarios. This allows for an informed decision on whether to go ahead with an ECM system.
ECM Forms Consultant
BNP Paribas
- Developed a new architecture for a forms server and letter generation
- A SOA (service oriented architecture) integrates existing and missing components
- A detailed IT concept (including the XSDs for the various interfaces) enables immediate implementation
- A style guide for letter generation incorporates technical requirements and corporate identity
Software Development Process Consultant / enaio Developer
Roche-Pharma Grenzach
Define the methodology for how to develop with the DMS enaio in compliance with GMP
Ensure GMP requirements for a software development process are also met in enaio developments
A documented methodology for enaio is now available
Migrate the DMS of an entire site (1,500 employees) to enaio in a GMP environment
Users can continue working with all applications and their documents in 39 DMS cabinets in the new DMS
Various new multilingual workflows automate the processes with server events
I developed and documented several newly created standard controls to production maturity. They can now be integrated into all future DMS objects.
enaio Consultant: Cost Estimation
DNB Banca
- Is the cost estimate from a service provider plausible?
- My cost estimate for the project was a valuable second opinion
enaio Consultant and Developer
Energieversorgung Vilstal
- A multi-stage procurement workflow
- A workflow for reported gas outages
- Procurement requests are automatically routed to the responsible parties
- Thought-out and documented processes exist for various procurement events, such as price increases after the fact
- Multiple control center staff can handle outage reports in parallel
- Together with the users, a good compromise was found between what’s technically possible and what’s functionally desired
ECM Consultant
handwerkskammer.de
- A new overall software architecture for e-government
- The requirements and tasks of all Chambers of Skilled Crafts are defined
- Extensive surveys and on-site interviews provided the results
- A new SOA (service-oriented architecture) now serves as the guiding model for all software development
enaio Consultant and Developer
Landratsamt Mühldorf
- 8 workflows to automate administration
- Mail distribution is much faster now, and no additional scanners were needed
- All necessary information for a business travel request and the subsequent reimbursement is checked for completeness at the applicant’s end. That saves decision-makers work and time
enaio consultant and developer (document approval workflow)
KKS
- Custom document approval workflow
- Notification workflow
- The rather complex approval process can now be followed reliably and verifiably because configurable algorithms determine the responsible parties.
enaio consultant and developer (invoice receipt workflow)
Wellteam
- Custom invoice receipt workflow
- Documented the existing process in a workshop with all stakeholders and developed a new efficient process.
- All invoices and delivery notes are in the DMS as soon as they arrive.
- Invoices can now be approved as quickly as possible. Any delay now only depends on the available time of the decision-makers.
- The customer’s accounting system was connected via an interface.
enaio consultant and developer
Landratsamt Märkisch-Oderland
- Interface to IKOL.FKZ
- Developed a custom adaptation together with the interface provider and the IT department.
- The connection to the critical vehicle application ran smoothly immediately thanks to very thorough preliminary work.
enaio consultant and developer (invoice receipt)
Stadt Rheine
- Automate the invoice receipt
- The invoice items are read by machine after scanning using the smartFIX INVOICE capturing system. The invoice data no longer has to be error-prone typed in for accounting.
- The invoice approval is accelerated so much that the possible early payment discounts alone amortize the investment.
- Typing work is reduced through an interface to the custom-built accounting system of the city administration and a workflow.
- All decision-makers for invoice approval are connected to the approval workflow. The workflow reflects the city administration’s individual organizational structure.
enaio consultant and developer, project manager (incoming mail)
BKK-BMW
- Switch incoming mail processing to paperless
- All mail is scanned centrally and distributed to the branches via workflow.
- Department managers have control options for their employees’ workload.
- The clerks no longer have paper on their desks.
- For cases involving multiple clerks, clients receive a decision within one day instead of (in some cases) weeks.
Summary
enaio specialist with many years of experience. Designs new solutions with users. Builds new solutions – also with server scripting and workflow programming. Interim administrator.
Languages
Education
Technical University of Munich
Diploma in Computer Science and Economics · Computer Science, Economics · Munich, Germany
Highschool
High school diploma · United States
Certifications & licenses
ABAP (BC400)
SAP
API certification
Optimal-Systems
Adobe LiveCycle ES Certified Instructor
Adobe
Netweaver (SAPTEC)
SAP
PDF-based print forms (BC480)
SAP
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