Adedoyin Mfon
Founder & Product Lead
Experience
Founder & Product Lead
Grains & Oil Ltd
- Launched a B2C marketplace for sustainable goods, focused on promoting a circular economy.
- Building mini biogas digesters to repurpose food waste into electricity.
Managing Director
The Magnific Company
- Founded and scaled retail operations from ground zero to 32 locations within 2 years, securing partnerships and convincing retailers to onboard by demonstrating product-market fit and revenue potential.
- Designed and optimised supply chains, delivering over 440,000 bottles of spring water every six months, ensuring consistent growth through strong customer focus and demand forecasting.
- Led cross-functional collaboration between clients, team, and producers, implementing structured feedback loops that improved product delivery and customer retention.
- Scaled and exited the business, increasing value from £2,656 to £61,294 in two years through effective sales, operations, and client relationship management.
Product Manager & Customer Success Manager
Standard Bank Group
- Managed £2.8m in liabilities and £1.1m in loan assets over 5 years, growing assets by ~57% and strengthening the bank’s balance sheet while effectively controlling inherited assets & liabilities.
- Supported the development and launch of the EZ Cash loan product, generating £1.08M in SME lending within Q2 2020.
- Secured strong portfolio quality with an NPL (Non Performing Loan) rate below 5%, substantially lower than peer products with double-digit NPLs.
- Contributed to redesigning and delivering digital banking journeys during a migration project supporting 2.4M bank customers through the COVID-19 lockdown, enabling uninterrupted access and minimising complaints, and strengthening operational excellence.
- Built data-led advocacy strategies, using advanced analytics to identify customer value drivers; delivered a 15% uplift in cross-sell conversion and 40% attrition reduction.
- Supervised and trained direct sales staff, driving consistent target achievement, while fostering a high-performance culture and accountability.
Business Owner
Fashion & Interior Décor Business
- Created and managed a retail outlet selling fabrics, ready-to-wear dresses, and jewellery, developing expertise in product sourcing, merchandising, and customer service.
- Designed and executed décor projects for homes, offices, and churches, applying aesthetic design, project management, and client relationship skills.
Associate Product Owner
Diamond Bank Plc.
- Designed end-to-end retail banking lifecycle journeys, launching targeted campaigns that cut account dormancy by 70% and boosted engagement and retention, thereby impacting branch profitability.
- Leveraged market data to identify and close £1.4M in trade opportunities in one year, contributing to a 49% increase in overall profitability.
- Developed retention strategies that optimised sales by 30%, reduced client attrition by 40%, and strengthened long-term profitability across portfolios.
- Guided 11 corporates in scaling from Tier 3 to Tier 1 & 2, aligning banking solutions with their growth trajectories.
- Spearheaded significant balance sheet expansion within the commercial portfolio, achieving 90% liability growth (representing £2.2M), and successfully acquired and managed low-cost deposits to ensure superior funding efficiency.
- Maintained 85%+ customer retention rates through exceptional communication and presentation skills, consistently exceeding satisfaction benchmarks.
Business Owner
Fashion Business
- Launched and ran a small-scale retail business selling clothes, shoes, perfumes, and jewellery within the student community.
- Trained and mentored 3 female students to replicate the business model, one of whom continues to run a profitable jewellery business 19 years later.
- Developed skills in sales, marketing, customer relationship management, and business operations, while fostering entrepreneurial capacity in peers.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (10.5 years), Banking and Finance (10 years), Fashion (6.5 years), Energy (2.5 years), and Food and Beverage (2 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Product Development (12 years), Sales (10.5 years), Customer Service (9 years), Marketing (9 years), Project Management (5.5 years), and Procurement (3.5 years).
Summary
I am an endlessly curious builder, an entrepreneurial and data-driven strategist with 14 years of experience spanning financial services, banking risk, sales, business development, product management, customer journeys, experience design, and sustainability. Skilled in Python, R, Excel and Visio, I bring analytical rigour and an intrapreneurial mindset, driving innovation and measurable growth across complex, regulated environments. I thrive on creating real-world impact, whether building prototypes, shaping data-driven solutions, or leading transformation programmes while collaborating with architects, data teams, and product owners to align business needs with data and risk controls.
Skills
- Customer Experience & Relationship Management: Stakeholder Management; Client Relationship Management; Business Communication (Verbal & Written); Team Leadership & Collaboration
- Product Management & Analytics: Data Analysis & Credit Model Development (Python, R, Excel, Power Bi, Tableau); Project Management (Agile, Strategic Planning); Risk Analytics & Mi Reporting; Governance & Controls; Product Lifecycle Management; Monitoring & Optimizing Product Performance
- Business Development & Growth: Market & Customer Segmentation Analysis; Strategic Planning; Revenue Growth Initiatives; Cross-functional Leadership; Negotiation & Solution Delivery; Scaling Client Portfolios
- Technical & Digital Skills: Microsoft Excel (Data Analysis, Manipulation, Reporting); Microsoft Visio
Languages
Education
The University of Edinburgh
Master of Science · Finance, Technology, and Policy · Edinburgh, United Kingdom
Federal University of Technology, Akure
Bachelor of Engineering · Metallurgical and Materials Engineering · Akure, Nigeria
Certifications & licenses
Data Processing With R
Data Visualization
Python For Data Analytics
Codeclan
Associate
Chartered Institute Of Bankers Of Nigeria (CIBN)
Diploma
Association Of Chartered Certified Accountants (ACCA)
Profile
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