Experience
Dec 2023 - Jan 2024
2 months
- Industry: Strategy Consulting
- Project: Technical Due Diligence ERP
- Assessed ERP architecture, integrations and future roadmap
- Reviewed technical and process documentation
- Identified potential risks and challenges
- Conducted system analysis and optimisation using S/4HANA Cloud
- Managed secure documentation with Intralinks VDRPro
Oct 2021 - Jul 2023
1 year 10 months
- Industry: Engineering
- Project: S/4HANA 2021 Public Cloud Greenfield Implementation (EMEA)
- Advised on S/4HANA OTC (SD) and Service (CS) best practices
- Led cross-functional teams of SMEs, consultants and key users
- Managed SIT, UAT and cutover activities
- Aligned technology with business strategy in collaboration with CFO, BPO and PE
- Delivered SAP S/4HANA 2021 Public Cloud Phase 1 go-live (Apr 2022) and Phase 2 transition (Jul 2022)
- Managed a seamless S/4HANA Public Cloud system upgrade (Nov 2022)
- Leveraged Jira and Confluence for project management and documentation
Jun 2021 - Aug 2021
3 months
- Industry: Building Materials
- Project: S/4HANA 2020 On-premise Template Implementation Explore Phase (DACH)
- Facilitated fit-to-standard workshops
- Captured business requirements and identified gaps
- Identified and defined configuration values
- Utilised tools including SAP S/4HANA 2020 On-premise, SAP Activate and Google Workspace
Nov 2020 - May 2021
7 months
- Industry: Healthcare Medical Equipment and Devices
- Project: S/4HANA 1909 On-premise Template Rollout (EMEA)
- Led fit-gap analysis, solution design, build, testing and deployment
- Managed SIT, UAT, cutover and Hypercare support
- Delivered a successful Phase 1 go-live in Europe (April 2021)
- Worked with SAP S/4HANA 1909, SharePoint, Jira and ServiceNow
May 2020 - Aug 2020
4 months
- Industry: FMCG
- Project: Global S/4HANA 1909 On-premise Template Rollout
- Supported data cleansing, conversion and migration activities
- Identified and implemented data quality improvements
- Participated in agile sprints and workshops
- Worked with SAP S/4HANA 1909, SAP Activate, Scrum, Solution Manager, SharePoint, HPE Agile Manager and Azure DevOps
Nov 2019 - Apr 2020
6 months
- Industry: Chemical Wholesale
- Project: S/4HANA 1909 On-premise Greenfield Transformation
- Designed and delivered solutions for CCM Rebate Processing, Advanced Returns Management (ARM), Intercompany Sales and Business Partner setup
- Developed end-to-end Premium Additional Services integration across SD, CS, TM and EWM
- Led sprints, workshops and acted as SPOC for key integration topics
- Worked with SAP S/4HANA 1909, SAP Activate, Scrum, Solution Manager, SharePoint and HPE Agile Manager
Oct 2018 - Apr 2019
7 months
- Industry: Internet Retail (e-Commerce)
- Project: S/4HANA 1610 On-premise Implementation
- Analysed business partner and sales order interfaces across multiple SAP platforms
- Documented interfaces between Webshop, S/4HANA, C4C and EWM
- Implemented plant change requests within S/4HANA Sales
- Established standards for business process and technical documentation in Confluence
- Provided expertise and mentorship to SAP Competency Centre staff
- Worked with SAP S/4HANA 1610, IS-Retail, C4C, Hybris, Solution Manager, Confluence, Jira and Signavio
Jul 2017 - Feb 2018
8 months
- Industry: Consumer Packaged Goods (CPG)
- Project: SAP ECC 6.0 Integration APAC
- Led solution design workshops across the APAC region
- Implemented and tested Horizon Template solutions for Intercompany Processing
- Provided go-live support in the Philippines and Thailand
- Successfully delivered go-live across 10 APAC countries (Jan 2018)
- Worked with SAP ECC 6.0, Solution Manager, SharePoint, HPQC, Lotus Notes and BMC Remedy
Mar 2017 - Apr 2017
2 months
- Industry: Building Materials
- Project: SAP ECC 6.0 Hypercare Support
- Provided post go-live Hypercare support, resolving OTC-related issues
- Advised users on SAP standard processes and functionality
- Reported directly to senior management and CIO
- Worked with SAP ECC 6.0, SharePoint, ServiceNow and Microsoft Office
Jul 2016 - Dec 2016
6 monthsIngelheim am Rhein, Germany
- Industry: Pharmaceuticals
- Ensured OTC process compliance with GxP guidelines
- Designed, developed and optimized global OTC processes
- Led organizational and process transformation for a worldwide SAP template rollout
- Enhanced GBS process management standards to improve efficiency
- Provided leadership, business guidance and coaching to team members
- Worked with SAP ECC 6.0, Solution Manager, ARIS, HPQC, LOS and SharePoint
Aug 2014 - Apr 2016
1 year 9 months
- Industry: Consumer Packaged Goods (CPG)
- Project: SAP ECC 6.0 Template Implementation (Phase 2)
- Led solution design workshops and implemented Horizon Template solutions for OTC
- Managed testing, go-live and Hypercare support phases
- Successfully delivered go-live in Germany, Belgium, Netherlands, Luxembourg, Spain and Portugal (Jan 2016)
- Worked with SAP ECC 6.0, Solution Manager, HPQC, BMC Remedy, SharePoint and Lotus Notes
Aug 2013 - May 2014
10 months
- Industry: Food Service Logistics
- Project: ECC 6.0 Template Rollout Italy
- Led a team of functional and technical consultants, overseeing solution delivery
- Defined deliverables, delegated tasks and ensured timely execution
- Conducted workshops to gather business, legal and fiscal requirements using Scrum
- Managed cutover planning, data migration and go-live preparation for the MM rollout
- Successfully delivered go-live in Italy (Nov 2013)
- Utilised SAP ECC 6.0, SharePoint, Scrum and Microsoft Office 2010
Jun 2012 - Jun 2013
1 year 1 month
- Industry: Luxury Goods and Jewellery
- Project: SAP ECC 6.0 Template e-Commerce Rollout Europe
- Designed and documented OTC process solutions to optimize phone and web sales
- Implemented order processing, delivery, invoicing and intercompany solutions across multiple countries
- Led ECC integration with SAP CRM and Contact Centre to enhance customer interactions
- Collaborated with payment service providers to streamline financial transactions
- Successfully delivered the European go-live (June 2013)
- Utilised SAP ECC 6.0 (IS-Retail), SAP CRM 7.0, ServiceNow, SharePoint and Microsoft Office 2010
Jan 2012 - May 2012
5 months
- Industry: Industrial Gases
- Project: SAP CRM 7.0 Template Implementation
Dec 2011 - Jan 2012
2 months
- Industry: Pharmaceutical Wholesale
- Project: SAP CRM 6.0 Implementation
Oct 2010 - Jun 2011
9 months
- Industry: Building Materials and Technical Wholesale
- Project: SAP ECC 6.0 Implementation
Dec 2008 - Sep 2010
1 year 10 months
- Industry: Energy (Oil & Gas)
- Project: SAP R/3 Enterprise 4.7 Implementation
Apr 2008 - Oct 2008
7 months
- Industry: Automotive
- Project: SAP ECC 6.0 Implementation