Jaana Koponen
Senior Consultant S/4HANA Order-to-Cash | Lead-to-Cash | SD | CRM | Service | Interim Manager | Process Manager
Experience
Senior ERP Expert / Advisor
ALTMAN SOLON LLP
Evaluated the overall architecture of the ERP system including integration with other systems within the organisation.
Reviewed the documentation related to the ERP system including technical and process documentation.
Assessed the roadmap for future updates and support for the ERP system.
Identified potential issues and challenges.
Utilized S/4HANA Cloud for system analysis and optimization.
Employed Intralinks VDRPro for secure document management.
Interim Manager SD OTC and Service
SCHENCK PROCESS EUROPE GmbH
Advised on SAP standard processes and functionalities, optimizing S/4HANA project delivery.
Directed strategic planning and execution for SAP system integrations.
Led a cross-functional team comprising SMEs, consultants, and key users.
Partnered with the CFO, BPO, and PE to align technology with business strategy.
Orchestrated the successful go-live of Phase 1 in April 2022.
Managed the transition and go-live of Phase 2 in July 2022.
Executed a seamless S/4HANA system upgrade in November 2022.
Utilized tools including SAP S/4HANA 2021 Public Cloud, Jira and Confluence.
Lead OTC and Intercompany Consultant
BMI GROUP
Facilitated fit-to-standard workshops
Captured business requirements and identified gaps.
Identified and defined configuration values.
Utilized tools including SAP S/4HANA 2020 On-premise, SAP Activate and Google Workspace.
Lead OTC Consultant / Project Manager
EPREDIA INC. (PHC HOLDINGS CORPORATION)
Performed fit-gap analysis, gathered requirements, identified solutions, designed, built and tested.
Managed SIT and UAT; completed cutover activities.
Provided post go-live support during Hypercare.
Orchestrated the successful go-live of Phase 1 in Europe in April 2021.
Utilized tools including SAP S/4HANA 1909 On-premise, SharePoint, Jira and ServiceNow.
Senior SD OTC Consultant / Data Analyst
PEPSICO INC.
Assisted the business with data cleansing, data conversion and data migration activities.
Identified areas to improve data quality.
Participated in sprints and workshops.
Utilized tools including SAP S/4HANA 1909 On-premise, SAP Activate, Scrum, SAP Solution Manager, SharePoint, HPE Agile Manager and Azure DevOps.
Managing Consultant Sales SD OTC
BRENNTAG AG
Gathered requirements and delivered solutions for rebate processing in Condition Contract Management (Settlement Management), Advanced Returns Management (ARM), Intercompany Sales, Business Partner setup and other topics.
Analysed and designed an end-to-end solution for Premium Additional Services in SD, TM and EWM.
Facilitated and moderated sprints and workshops.
Acted as lead Single Point of Contact (SPOC) for various integration topics.
Utilized tools including SAP S/4HANA 1909 On-premise, SAP Activate, Scrum, SAP Solution Manager, SharePoint and HPE Agile Manager.
Managing Consultant SD/MM/LE
HOME24 SE (ROCKET INTERNET)
Analysed business partner and sales order interfaces across multiple SAP platforms.
Documented integrations between Webshop, S/4HANA, C4C, and EWM systems.
Implemented new plant change requests within S/4HANA Sales.
Designed standards for business process and technical documentation.
Provided expertise and mentorship to SAP Competency Centre staff.
Utilized tools including SAP S/4HANA 1610 On-premise, SAP IS-Retail, SAP C4C, SAP Hybris, SAP Solution Manager, Confluence, Jira and Signavio.
Senior OTC/PTP Consultant
HENKEL AG Co. KGaA
Attended solution design workshops in the APAC region.
Implemented Horizon Template solutions in Intercompany Processing.
Performed end-to-end testing for Intercompany Processing.
Provided go-live support in the Philippines and Thailand.
Orchestrated the successful go-live in the Philippines, Thailand, Malaysia, Japan, Hong Kong, Singapore, Korea, Taiwan, New Zealand and Australia in January 2018.
Utilized tools including SAP ECC 6.0, Microsoft Office 2010, SAP Solution Manager, SharePoint, Lotus Notes, BMC Remedy and HPQC.
Senior SD/LE Consultant
SAINT-GOBAIN WEBER AB
Provided post go-live support during the Hypercare period.
Resolved OTC related issues.
Acted as expert advisor to users on SAP standard processes and functionality.
Reported to senior management and CIO.
Utilized tools including SAP ECC 6.0, Microsoft Office 2010, SharePoint and ServiceNow.
Senior Process Manager OTC / Project Manager
BOEHRINGER INGELHEIM PHARMA GmbH Co. KG
Enforced OTC process standards aligned with GxP guidelines.
Designed, built, developed and improved processes and concepts within OTC.
Spearheaded organizational and process metamorphosis, overseeing the deployment of a worldwide SAP template.
Sustained operational efficiency by revising and advancing the existing GBS process management standards.
Offered leadership by furnishing business guidance and coaching to fellow team members.
Utilized tools including SAP ECC 6.0, Microsoft Office 2010, SAP Solution Manager, SharePoint, HPQC, ARIS and LOS.
Senior SD OTC Consultant
HENKEL AG Co. KGaA
Participated in solution design workshops.
Implemented Horizon Template solutions within the OTC framework.
Contributed to testing, go-live, and Hypercare support phases.
Orchestrated the successful go-live in Germany, Belgium, The Netherlands, Luxembourg, Spain and Portugal in January 2016.
Utilized tools including SAP ECC 6.0, Microsoft Office 2010, SAP Solution Manager, SharePoint, Lotus Notes, BMC Remedy and HPQC.
SD/MM Team Lead / Project Manager
HAVI LOGISTICS GmbH
Led a team comprising functional and technical consultants.
Specified deliverables, delegated tasks to team members and supervised the delivery of solutions.
Conducted workshops to gather business, legal and fiscal requirements using Scrum methodology.
Managed cutover planning for the MM rollout.
Coordinated activities related to data migration, go-live preparation, and support for the MM rollout.
Orchestrated the successful go-live in Italy in November 2013.
Utilized tools including SAP ECC 6.0, Microsoft Office 2010, SharePoint and Scrum.
B2B/B2C e-Commerce SAP Integration Consultant
COMPAGNIE FINANCIÈRE RICHEMONT SA
Led the analysis, design, and documentation of OTC process solutions for enhanced phone and web sales efficiency.
Directed the implementation of solutions for order processing, delivery, invoicing, and intercompany transactions across international locations.
Oversaw ECC integration with front-end systems including SAP CRM and Contact Centre, ensuring seamless customer interaction.
Integrated cutting-edge technologies such as BOBJ for address validation and FraudGuard for anti-fraud measures, enhancing transaction security.
Coordinated with payment service providers to streamline financial transactions and improve customer purchase experiences.
Orchestrated the successful go-live in Europe in June 2013.
Utilized tools including SAP ECC 6.0 (IS-Retail), SAP CRM 7.0, Microsoft Office 2010, SAP Solution Manager, SharePoint and ServiceNow.
Template Implementation SD CRM Consultant
LINDE GAS AG
SAP CRM Implementation SD CRM Consultant
ANZAG AG
SAP ERP Programme SCM Application Owner
ONNINEN OY
GSAP Downstream-One SD OTC Consultant
ROYAL DUTCH SHELL plc
Project Pioneer Trading Team Lead
HARLEY-DAVIDSON EUROPE
Summary
Experienced freelance Senior SAP S/4HANA SD / Order-to-Cash / Lead-to-Cash / CRM / Service Consultant and Interim SAP Manager with 15+ years in SAP best practice solutions. Skilled in Sales and Logistics with deep expertise in business processes, functional and technical areas. Completed six S/4HANA projects and multiple international implementations, from blueprint to go-live and support. Known for problem-solving, teamwork and communication skills, with extensive international experience and fluency in multiple languages.
✅ Over fifteen years of international SAP project experience and six S/4HANA projects (on-premise and cloud). ✅ Excellent business, functional, technical and change management skills. ✅ Experience in both waterfall and agile project management methodologies, including SAP Activate. ✅ In-depth knowledge of end-to-end S/4HANA processes and integration of various S/4HANA workstreams and modules. ✅ Extensive experience in Order to Cash, Lead to Cash and the SD module; good knowledge of Service, CS, CRM, MM and LE. ✅ Knowledge of S/4HANA Sales, S/4HANA Service, RISE with SAP, SAP Signavio, SAP BTP, SAP Build, S/4HANA Retail, SAP Emarsys, SAP Cloud ALM, SAP Commerce Cloud and SAP Sales Cloud. ✅ Strong communication, interpersonal and problem solving skills; delivery and solution focused. ✅ Extensive experience in team leading and working in virtual teams. ✅ Ability to interact with stakeholders at all levels and adapt to different working practices in different cultures. ✅ Extensive language skills: fluent English, German, Finnish (native) and Swedish; basic knowledge of French and Spanish.
Here are some key areas where I can add value:
➡️ Supporting the transition to S/4HANA ➡️ Bridging the gap between business and IT / external service providers ➡️ Business process improvement / optimization ➡️ SAP carve-out / integration / merger ➡️ Managing international multicultural team ➡️ General SAP consulting / due diligence
Languages
Education
Helsinki School of Economics (Aalto University School of Business)
BBA · Bachelor of Business Administration · Helsinki, Finland
University of Colorado
Foreign study period · Colorado Springs, United States
Certifications & licenses
Discovering GROW with SAP S/4HANA Cloud Public Edition, Premium
SAP Learning
• Exploring the SAP Business AI Portfolio
SAP
Discovering SAP S/4HANA Service
SAP
Exploring Localization as a Self-Service with SAP S/4HANA Cloud Public Edition
SAP
Implementing SAP Self-Billing Cockpit
SAP
Discovering RISE with SAP S/4HANA Cloud Private Edition, Premium Plus Implementation and Adoption
SAP
Discovering End-to-End Business Processes for the Intelligent Enterprise
SAP
Discovering SAP Sales Cloud
SAP
Introducing SAP Cloud ALM
SAP
Using SAP Service Cloud
SAP
Extending SAP S/4HANA with SAP Build Apps and Key User Extensibility
SAP
Running Business Processes with SAP Signavio Solutions
SAP
SAP Certified Citizen Developer Associate - SAP Build Low-code/No-code Applications and Automations
SAP
Discovering SAP Business Technology Platform
SAP
Composing and automating with SAP Build the No-Code Way
SAP
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