Philipp Gröne - Consultant | FRATCH

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Recommended expert

Düsseldorf, Germany

Experience

Consultant

Deutsche Telekom AG

Project name: Product & innovation development – mobile portals & app strategy
Assignment: international (London / Bonn)
Project duration: 4 months
Business case development
Conducting benchmarks
Market analyses
Proposition Development

Senior Consultant

E-PlusMobilfunk GmbH & Co. KG

Project name: CRM 3.0
Project duration: 3 months
Concept development for win-back and upsell measures

Product Owner

Metro - Hospitality Digital GmbH

Project name: B2B2C platform – concept and implementation
Project duration: 3 months
Development of a B2B2C marketing-as-a-service CRM proposition
Specifying requirements for software design implementation, vendor selection, cost estimation, proposition, and initial UX flows, managing a team of 4 other consultants

Senior Consultant

SBB Cargo – Schweizer Bahn Güterverkehr

Project name: Development of a product and pricing strategy
Project duration: 4 months
Developing a product and pricing strategy aimed at optimizing capacity utilization
Reducing required capacity by guiding customers through adjustments in the sales strategy

Interim manager

Telefonica GmbH

Project name: Head of product management for O2 contract customers
Project duration: 14 months
Leading postpaid product management (~€5.5 billion revenue per year)
Managing the implementation of all postpaid projects (launch of 5G SA network), including all portfolios and tariffs, options, and promotions

Interim Manager

Telefonica GmbH

Project name: EECC – TKG – Implementation of the new legal regulation
Project duration: 9 months
Implementation of the European Electronic Communications Code (EECC) in the consumer segment
Project execution and content design of products and customer processes to comply with the new legal regulation

Senior Comsultant

Telefónica Germany GmbH & Co. OHG

Project name: B2B Pricing
Project duration: 2 months
Evaluation of the B2B pricing process
Support for the pricing team in risk evaluation for SMEs and large customers

Project Manager

Türk Telekom

Project name: Holiday churner – Reduction in prepaid churners & Implementation of a churn heuristic
Project duration: 6 weeks
Design, implementation, and monitoring of a churn campaign to keep prepaid users after holidays
Implementation of a churn heuristic

Digital Delivery Lead

Unitymedia GmbH

Project name: Agile transformation program "New Wave" – Digital Delivery Lead
Project duration: 18 months
Building an agile team with the goal of implementing automation and digitization initiatives
Responsible for 3 SCRUM teams
Sparring partner for VP level and C-suite for knowledge transfer

Director Project & Implementations

Unitymedia GmbH

Project name: Building a project management unit for the service department
Project duration: 3 years
Building and leading a team to execute projects in the service environment (14 FTEs – internal and external)
Method and delivery alignment with the entire company
Centralization of all deliveries in the service area (approx. 170 projects delivered)
Key topics: service partner platform, VoIP platforms, real-time network analytics

Project Manager

Unitymedia GmbH

Project name: Kabel BW – Unitymedia Alignment & Mobile Strategy Development
Project duration: 5 months
Consolidation of the mobile product groups as part of the merger of KabelBW and Unitymedia
Strategy development for the mobile segment until 2015

Project Manager

Unitymedia GmbH

Project name: Program implementation - Service improvements
Project duration: 1 year
Implementation of task force measures
Implementation of an IVR system

Project Manager

Unitymedia GmbH

Project name: Project Management - Mobile Product Launch
Project duration: 7 months
Project management for the implementation of a fourth product group at Unitymedia – mobile services
On-time delivery under high time pressure: project start July 2011, launch of voice plans in December 2011 and mobile data plans in February 2012

Senior Delivery Expert

Unitymedia GmbH

Project name: Pre-Merger Integration Unitymedia & Vodafone
Project duration: 4 months
Pre-merger integration of Vodafone and Unitymedia (acquisition volume: €16 billion)

Technology Scout

Vodafone Deutschland

Project name: Technology Integration - Service
Project duration: 6 months
Technology alignment and potential analysis of existing service technologies with the goal of integrating Unitymedia systems without loss of potential or customer impact

Project Manager

Vodafone GmbH

Project name: Arcormigration
Project duration: 3 months
Migration of 100,000 customers from legacy systems to new systems
Ensuring customers are billed according to EU roaming rules

Project Manager

Vodafone GmbH

Project name: Localised NBA & Tariff Clearing
Project duration: 4 months
Development of a micro-geographic market approach to identify and positively influence regional market trends
Implementation of the developed concept

Project Manager

Vodafone GmbH & Kabel Deutschland

Project name: Project Management of the Post-Merger Streams - X-Sell Mobile / X-Sell Cable / O2 replacement
Project duration: 7 months
Responsible for delivering 3 merger streams in the post-merger process (cross-selling cable and mobile products across both customer bases and mobile migration of KDG customers)

Skills

Business Development
Project Management / Delivery
Agile Transformation
Digitization / Automation Projects
Product Launches (B2c / B2b)
Service Platform Implementations
Technology / Telecommunications
Retail
Freight Transport

Languages

German

Native

English

Advanced

Education

University of Bayreuth

Diploma in Geography · Economic Geography · Bayreuth, Germany

Certifications & licenses

Certified Agile Coach

Certified PMP

Certified SCRUM Master

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