Project management for implementing a fourth product line at Unitymedia – mobile services.
On-time delivery under high pressure – project start July 2011, voice plans launched December 2011, mobile data plans February 2012.
Bonn, Germany
Consultant
Deutsche Telekom AG – international
Developing business cases.
Benchmarks.
Market analyses.
Proposition development.
Senior Consultant
E-Plus Mobilfunk GmbH & Co. KG
Drafting win-back and upsell measures.
Product Owner
Metro - Hospitality Digital GmbH
Developing a B2B2C Marketing-as-a-Service CRM proposition.
Defining requirements for software design, selecting vendors, cost estimates, proposition and initial UX flows by leading a team of 4 consultants.
Switzerland
Senior Consultant
SBB Cargo – Schweizer Bahn Güterverkehr
Developing a product and pricing strategy to optimize capacity utilization.
Reducing required capacity by guiding customers through adjusted sales strategies.
Interim Manager
Telefonica GmbH
Leading postpaid product management (~€5.5 billion revenue/year).
Managing all postpaid projects (5G SA network launch), portfolios & plans, options and promotions.
Interim Manager
Telefonica GmbH
Implementing the European Electronic Communications Code (EECC) for consumer services.
Running projects and shaping products and customer processes to meet legal requirements.
Senior Consultant
Telefónica Germany GmbH & Co. OHG
Evaluating the B2B pricing process.
Supporting the pricing team in risk evaluation for SME and large enterprise customers.
Project Manager
Türk Telekom
Designing, executing and monitoring a churn campaign to retain prepaid users after vacations.
Implementing a churn heuristic.
Delivery Lead Digital (Permanent)
Unitymedia GmbH
Setting up an agile unit to drive automation and digitization initiatives.
Responsible for 3 SCRUM teams.
Serving as sparring partner for VP level & C-Suite for know-how transfer.
Director Project & Implementations (Permanent)
Unitymedia GmbH
Building and leading a team to deliver service projects (14 FTEs – internal & external).
Aligning methods & delivery with the entire company.
Centralizing all service deliveries (approx. 170 projects completed).
Focus areas: Service partner platform, VoIP platforms, real-time network analytics.
Project Lead
Unitymedia GmbH
Merging mobile product lines during the KabelBW and Unitymedia merger.
Developing mobile strategy through 2015.
Project Manager
Unitymedia GmbH
Implementing task force measures and deploying an IVR system.
Senior Delivery Expert (Permanent)
Unitymedia GmbH
Pre-merger integration – Vodafone and Unitymedia (acquisition volume: €16 billion).
Technology Scout (Permanent)
Vodafone Deutschland
Matching and analyzing potential of existing service technologies to integrate Unitymedia systems without loss and customer impact.
Project Manager
Vodafone GmbH
Migrating 100k customers from legacy systems to new platforms.
Ensuring customers are billed EU-roaming compliant.
Project Manager
Vodafone GmbH
Developing a micro-geographic market approach to identify and influence regional market trends.
Implementing the developed concept.
Project Manager
Vodafone GmbH & Kabel Deutschland
Responsible for delivering 3 merger streams in the post-merger process (cross-selling cable and mobile products across both customer bases and migrating KDG mobile customers).