Kshitija Kamtam
CEO Office
Experience
CEO Office
Techno Design GmbH
- Acted as a trusted advisor to leadership, driving strategic initiatives, structuring meetings, and ensuring follow-through on key priorities.
- Led the launch of a corporate travel platform, aligning cross-functional teams and improving operational efficiency.
- Conducted market and competitive analyses to identify growth opportunities and inform business and investment decisions.
- Supported M&A and venture evaluations, contributing to global expansion and portfolio strategy.
- Developed strategy briefs, business cases, and executive presentations to enable data-driven decision-making.
- Managed quarterly and annual planning processes, tracked KPIs, and ensured alignment with organizational goals.
- Planned and executed brand initiatives, including organizing Techno at Bharat Tex, enhancing industry visibility and partnerships.
- Strengthened internal communication cadence and governance frameworks, improving execution efficiency by 20%.
- Drove process improvements to enhance execution discipline and strategic alignment.
- Enhanced governance and reporting mechanisms to increase accountability, milestone tracking, and performance visibility.
- Collaborated closely with finance, product, and strategy teams to ensure timely delivery of cross-functional priorities.
- Fostered knowledge-sharing and continuous-improvement practices to strengthen organizational collaboration and execution.
Growth Intern
Getsafe Digital GmbH
- Identified conversion gaps and implemented solutions for the Home Insurance product through performance analysis and cross-functional collaboration.
- Prepared data-driven reports and executive presentations to support senior leadership decision-making, strengthening client relationships through improved insights and strategies.
- Developed conversion strategies using customer behavior and transaction data to boost acquisition, sales, and revenue growth.
- Built B2B partnerships, expanding business opportunities and contributing to market growth.
- Independently implemented customer engagement initiatives that improved the company’s Trustpilot score and boosted overall brand perception.
Working Student: Financial Services
PricewaterhouseCoopers GmbH
- Assisted in drafting RFPs, ensuring compliance with GDPR, PSD2, and regulatory standards for digital banking solutions.
- Researched market competition and customer needs to support the launch of a new credit card product.
- Contributed to RFP development for a digital currency project, ensuring regulatory compliance and alignment with client requirements.
Consulting: Financial Services
PricewaterhouseCoopers LLP, India
- Drove strategic initiatives and operational execution across fintech programs, aligning cross-functional teams to deliver scalable financing and product solutions.
- Defined and executed end-to-end payment strategies, including the launch of prepaid & debit cards and expansion into POS terminal acquiring, driving customer acquisition and revenue growth.
- Project manager for the first India implementation of a supply chain finance client in partnership with a leading Indian bank.
- Managed strategic partnerships with Visa, Mastercard, and RuPay, ensuring compliance, and enabling new market opportunities.
- Acted as Product Owner and Subject-Matter Expert (SME) for prepaid and debit card, faster payments and bill payments.
- Owned full P&L accountability for the prepaid and debit card portfolio, oversee budgeting, forecasting, and cost optimization.
- Strengthened payment governance and compliance frameworks, reducing audit discrepancies by 15% and embedding risk management into payment design and operations.
- Delivered two major digital payment transformation programs by aligning technology capabilities with business and regulatory objectives.
- Improved payment processing efficiency and reduced time-to-market by 30% through operational optimization and agile execution.
Strategy & Product Management
HDFC Bank
- Shaped and executed the end-to-end strategy for PayZapp, a full-scale digital wallet platform, including merchant acquiring expansion.
- Led delivery of new payment features, merchant acquiring capabilities, and system enhancements to scale platform adoption.
- Drove product rollout and operational execution to optimize P&L — streamlining transaction flows, reducing payment costs, and improving profitability.
- Expanded payment acceptance by launching new products, features, and monetization initiatives across cards, UPI, instant payments, and net banking.
- Managed integrations with seven major e-commerce partners, resulting in a 50% increase in transaction volumes.
- Collaborated with Product, Engineering, Risk, Legal, and Finance to shape roadmaps, ensure delivery readiness, and execute successful go-to-market launches.
Business Analysis & Product Management
Billdesk
- Led end-to-end enhancement of Payment Gateway capabilities, integrating electronic bill payments and standing instruction features across 50+ partner banks, resulting in a 35% increase in customer acquisition.
- Expanded the Payment Gateway ecosystem by onboarding 100+ merchants, optimizing checkout and recurring payment flows, and driving a 50% uplift in transaction volumes within 8 months.
- Onboarded 6 high-value enterprise merchants within 6 months, strengthening the Payment Gateway’s enterprise portfolio.
- Conducted strategic gap analyses to identify inefficiencies in payment routing, reconciliation, and settlement, implementing process improvements that enhanced operational efficiency.
- Collaborated with technology, risk, compliance, and operations teams to deliver robust, scalable Payment Gateway solutions.
- Designed and improved core processes and operating models, enhancing scalability, efficiency, and customer experience.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Banking and Finance (6 years), Information Technology (2.5 years), and Insurance (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Product Development (8.5 years), Operations (7 years), Strategy (3.5 years), Project Management (2 years), Business Intelligence (0.5 years), and Marketing (0.5 years).
Summary
Strategy and operations professional with 8+ years’ experience in digital transformation, financial services, and international markets, including 3+ years of experience in Germany. Proven track record of leading high-impact strategic initiatives, optimizing operations, and delivering data-driven solutions that drive business growth. Skilled in operational efficiency, process redesign, stakeholder management, and business planning.
Expertise spans digital payments, product launches, go-to-market strategy, and cross-functional project leadership to support organizational success and scalable market expansion.
Skills
Core Skills:
- Digital Transformation & Strategy
- Digital Payments & Fintech Innovation
- Go-to-market (Gtm) & Product Launch
- Stakeholder & Executive Management
- Business Development & Strategic Partnerships
- Regulatory & Compliance (Payments, Psd2, Pci-dss, Aml/kyc)
- Change Management & Cross-functional Leadership
It Skills:
- Jira
- Microsoft Suite
- Google G-suite
- Api
- Miro
- Ai Software
- Hubspot
- Excel
- Power Bi
- Confluence
Languages
Education
CBS International Business School
MBA, International Management · International Management · Cologne, Germany · CGPA 2,1
Jamnalal Bajaj Institute of Management Studies
Masters in Management · Management · Mumbai, India
Sardar Patel Institute of Technology
Bachelor of Engineering · Engineering · Mumbai, India
Certifications & licenses
GOTS Certification
Profile
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