Recommended expert

Stefan Manahl

Project Manager

Stefan Manahl
Vienna, Austria

Experience

Germany

Project Manager

German NPO

  • General project management
  • Designing a CRM system using a design sprint
  • Creating a prototype
  • Conducting user tests
  • Drafting a request for proposals
  • Creating an implementation roadmap
Germany

Project Manager

German car manufacturer

  • Status quo analysis
  • Defining a target state
  • Developing a concept
  • Preparing a business case
  • Planning and executing a pilot
Germany

Seminar Leader

German car manufacturer

  • Training participants in pyramid-style presenting
  • Teaching how to structure a topic
  • Conducting audience analyses
  • Training on formulating key messages
  • Creating storyboards
Germany

Project Manager

German software provider

  • Developing a password manager proposition
  • Conducting customer and market insights via secondary market research
  • Conducting needs analysis and clustering
  • Defining the customer promise
  • Developing a proposition concept
  • Creating a business case
  • Creating management presentations
Germany

Management consultant

German software provider

  • Conceptualizing and implementing product improvements
  • Generating and implementing ideas to increase revenue
  • Conducting user tests
  • Initiating and executing marketing campaigns
  • Monitoring KPIs and creating reports
Germany

Project Manager

German telecommunications and TV provider

  • Analysis of existing CRM campaigns and systems
  • Potential assessment for new campaign ideas
  • Creation of a CRM target vision
Germany

Consultant

German telecommunications and TV provider

  • Specification of all CRM campaigns for a newly acquired campaign management tool
  • Prioritization of campaigns for implementation
  • Creation of a contact strategy
  • Internal coordination including management presentations
Germany

Consultant

German telecommunications and TV provider

  • Customer & market insights research
  • Development of the product portfolio for a hosted telephone system
  • Planning and conducting design sprints and user tests
  • Definition of target processes
  • Implementation support
Germany

Consultant

German telecommunications provider

  • Definition of migration paths
  • Design and execution of migration campaigns (voluntary migration and automated forced migration)
  • Introduction of an automated address validation process
Germany

Project Manager

German telecommunications provider

  • Status quo analysis
  • Design of a new partner program including a commission model for indirect sales partners
  • Testing the new program with selected partners
  • Preparation of the business case
  • Management decision paper / recommendations
Germany

Project Manager

German telecommunications provider

  • Current state analysis
  • Identification and evaluation of measures to improve sales via the customer care hotline
  • Optimization of CRM campaigns
Germany

Project Manager

German telecommunications provider

  • Introduction of a new commission model for call center service providers
  • Optimization of service provider management
  • Optimization of forecasting
  • Adjustment of commission billing and reporting
Germany

Project Manager

German telecommunications provider

  • Identification of measures to reduce subscriber retention costs (new commission model for call center service providers, tool support, offer-side measures)
  • Preparation of a business case
  • Support during implementation
  • Creation of a requirements document to optimize the existing next-best-activity tool
Germany

Project Manager

German telecommunications provider

  • Development of new innovation ideas together with the internal team
  • Evaluation of ideas
  • Development of proposition concepts
  • Creation of business cases
  • Preparation of a roadmap proposal
Germany

Project Manager

German telecommunications provider

  • Mobile portfolio relaunch
  • Performance monitoring
  • Pre- and post-calculation of tariffs
  • Creation of business cases
  • Preparation of management presentations and reports
  • Initiation of product-related promotions and marketing measures
  • Optimization of the hardware portfolio
Germany

Project Manager

German telecommunications provider

  • Definition of contextual real-time campaigns (triggers, decision trees, offers, response measurement)
  • Coordination with internal CRM managers
  • Coordination with business intelligence
  • Project reporting
Germany

Project Manager

German telecommunications provider

  • Generation of customer insights (concept development for qualitative market research and analysis of results)
  • Derivation of mobile data propositions
  • Testing of propositions (concept development and questionnaire design for quantitative market research and analysis of results)
  • Preparation of decision-making material including recommendations for management
  • Project management
Germany

Project Manager

German telecommunications provider

  • Launch of mobile phone insurance
  • Product definition
  • Process definition
  • Negotiation with the cooperation partner
Germany

Project Manager

German telecommunications provider

  • Price adjustment of all pre- and postpaid tariffs, bundles, options, and discounts due to VAT increase from 16% to 19% (for private and business customers)
  • Business planning
  • Competitor analysis and competitive intelligence
  • Support during implementation
Germany

Project Manager

German telecommunications provider

  • Development of a transfer pricing concept for mobile data propositions
  • Country market analysis in Southeast Europe for mobile applications
  • Internal company coordination
  • Handling various ad hoc tasks
Germany

Project Manager

German telecommunications provider

  • Target group segmentation for a mobile voice-data convergence product
  • Competitor analysis
  • Product definition
  • Marketing and sales concept
  • Business planning
Germany

Seminar Instructor

German telecommunications provider

  • Training in presentation techniques as part of an in-house seminar
  • Teaching pyramid presentation structures (structure of a management presentation)
  • Training on storyboard and slide design
  • Training on delivering presentations
Germany

Business Consultant

German telecommunications provider

  • Analysis of key CRM functionalities
  • Conducting vendor workshops and evaluating vendors based on scoring models
  • Creating management presentations
Germany

Business Consultant

German telecommunications provider

  • Content planning for an internal event
  • Coordination with the event agency
  • Project management for implementation
Germany

Business Consultant

German telecommunications provider

  • Defining requirements from a product perspective for a product catalog
  • Ensuring correct execution
  • Representing product marketing in the project
Germany

Consultant

German telecommunications provider

  • Capex-Opex planning
  • Identifying ARPU-increasing measures
  • EBITDA optimization using the simplex method
Germany

Consultant

German telecommunications provider

  • Managing existing DSL win-back and prevention campaigns
  • Designing new prevention campaigns
  • Implementing a challenge with incentives to boost Q4 performance in customer service
  • Identifying and implementing churn-reducing measures
  • Performance management and KPI tracking
  • Developing a new reporting blueprint
Germany

Consultant

German telecommunications provider

  • Defining and optimizing win-back offers (plans, hardware, credits)
  • Optimizing the win-back process
  • Optimizing and ongoing management of win-back campaigns
  • Conducting market research activities for win-back
  • Creating business cases
Germany

Consultant

German consumer electronics company

  • Analyzing the consumer electronics market and related markets (e.g., telecommunications market)
  • Identifying innovative ideas
  • Evaluating and ranking the innovative ideas
Germany

Project Manager

German fiber optics company

  • General project management
  • Developing a channel strategy (online, telesales, door-to-door sales)
  • Telesales stream lead
  • Market screening of potential telesales partners
  • Contract negotiations with partners
  • Implementing a POC, including agent training
United Kingdom

Project Manager

British telecommunications and TV provider

  • Conducting various customer base analyses (including tariff simulation)
  • Developing measures to simplify the customer base and optimize revenue
  • Developing a tariff rationalization strategy
  • Project management (approx. 10 project staff, 4 of them consultants)
United Kingdom

Project Manager

British telecommunications and TV provider

  • Tariff analysis to assess cleanup potential
  • Setting up and configuring the tariff simulation software
  • Conducting tariff simulations
  • Migrating customers from old to current tariffs
  • Designing and implementing upsell campaigns
  • Project management (approx. 40 project staff, including about 5 consultants)
Austria

Management Consultant, Project Manager, Project Lead, or similar

Client Name (no location specified)

  • Development of a detailed concept (including dynamic questionnaire, evaluation logic, product recommendations, click flows)
  • Deriving technical requirements and selecting suitable implementation partners
Netherlands

Project Manager

Dutch telecommunications company

  • Gathering wholesale pricing models in an international environment
  • Designing interviews
  • Surveying decision-makers in wholesale pricing
  • Analyzing results and deriving recommendations
Austria

Seminar Leader

Austrian and German telecommunications provider

  • Training proposition and product marketing managers
  • Training on idea generation for innovations
  • Training on open innovation
  • Teaching the proposition development process, including practical examples and exercises
Austria

Marketing Manager (full-time)

Austrian manufacturer of mobile presentation systems

  • Target group analysis
  • Competitor analysis
  • Overhaul of the entire product portfolio
  • Website relaunch
Austria

Product Manager (full-time)

Austrian telecommunications provider

  • Target group definition for fixed-line VPN
  • Competitor analysis
  • Product definition
  • Development of the marketing and sales strategy
  • Business planning
  • Project management for implementation
  • Product launch
Austria

Product Manager (full-time)

Austrian telecommunications provider

  • Target group definition for a messaging service
  • Competitor analysis
  • Product definition
  • Development of the marketing and sales strategy
  • Business planning
  • Project management for implementation
  • Product launch
Austria

Product Manager (full-time)

Austrian telecommunications provider

  • Product definition for fixed-mobile VPN
  • Development of the marketing and sales strategy
  • Business planning
  • Negotiation with potential partners
  • Project management for implementation
  • Product launch
Austria

Project Manager

Austrian telecommunications provider

  • Creation of a B2B proposition strategy
  • Conducting a capability analysis
  • Customer & Market Insights research
  • Creation of a proposition concept
  • Definition of the marketing, sales and customer support strategy
Austria

Project Manager (permanent position)

Austrian telecommunications provider

  • Strategy development for mobile offerings
  • Business planning
  • Product definition
  • Development of marketing and sales strategy
  • Technical design
  • Negotiations with potential partners
  • Implementation
  • Market launch
Austria

Project Manager (permanent position)

Austrian telecommunications provider

  • Strategy development for WLAN
  • Business planning
  • Product definition
  • Development of a marketing and sales strategy
  • Leading collaboration talks with potential partners
Austria

Seminar Leader

Austrian telecommunications provider

  • Training commercial managers on marketing basics
  • Training on proposition development
  • Training on lifecycle management
  • Training on customer experience management
Austria

Business Consultant

Austrian telecommunications provider

  • Detailed analysis of existing customers for churn risk
  • Review of the churn scoring model and customer communication along the customer lifecycle
  • Idea generation for churn reduction measures, including evaluation, prioritization, and decision preparation
  • Detailed elaboration of the agreed measures
  • Implementation support

Skills

  • Proposition / Product Management (B2b And B2c)
  • Innovation Development
  • Crm
  • Market Research
  • Customer Service (Inbound & Outbound)
  • Telecommunications
  • Automotive
  • Consumer Electronics

Languages

German
Native
English
Advanced
Spanish
Intermediate
French
Intermediate

Education

Vienna University of Economics and Business & Ecole de Management Lyon

Magister in Social and Economic Sciences · Social and Economic Sciences · Vienna, Austria

Certifications & licenses

Project Management Professional

SCRUM Master (Scrum Alliance)

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Stefan based?

Stefan is based in Vienna, Austria and can operate in on-site, hybrid, and remote work models.

What languages does Stefan speak?

Stefan speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate), French (Intermediate).

What roles would Stefan be best suited for?

Based on recent experience, Stefan would be well-suited for roles such as: Project Manager, Seminar Leader, Management consultant.

What is Stefan's latest experience?

Stefan's most recent position is Project Manager at German NPO.

What is Stefan's education?

Stefan holds a Master in Social and Economic Sciences from Vienna University of Economics and Business & Ecole de Management Lyon.

Does Stefan have any certificates?

Stefan has 2 certificates. These include: Project Management Professional and SCRUM Master (Scrum Alliance).

What is the availability of Stefan?

Stefan is immediately available part-time for suitable projects.

What is the rate of Stefan?

Stefan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Stefan?

To hire Stefan, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Market avg: 850-1010 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.