Patrick V.
Programme Manager & Change Manager
Experience
Change Management Expert
Flemish Government - Department of Mobility and Public Works (DMOW)
Provided change management support for innovation projects where needs or ideas were translated into innovative solutions, tested on a small scale, and embedded with relevant stakeholders
Applied general change management methodologies to improve departmental engagement and communication on innovation
Fostered an innovative culture within DMOW through a culture action plan, knowledge platform, internal communication, and inspiration sessions
Change Manager and Programme Manager PIV
Flemish Government – Digital Flanders (EVIV)
Responsible for alignment, coordination, and implementation of the Information Security Programme (PIV) and ISO27001@Digital Flanders in cooperation with designated programme staff and stakeholders within Digital Flanders
Established and monitored the programme plan and governance framework with project managers from all Flemish Government administrations under the authority of the Flemish Information and ICT Policy Steering Committee
Actively managed internal and external stakeholders
Delivered the programme objectives focused on enhancing security technology, strengthening the security culture, and developing crisis management
Programme Lead and Business Analyst
Flemish Government - Agency for Educational Services (AgODi)
Led change management and project steering in the implementation of process management and e-services, including data migration, digitalisation, and automation of processes for pupils and institutions
Developed service processes for basic school data, new truancy control process, e-Portal for schools, and simplified information and document flows
Transformed AgODi into an integrated service delivery model with single points of contact and a hybrid environment
Applied business analysis, process improvement (BPM), Agile mindset and Scrum (daily stand-ups, bi-weekly sprints, governance meetings, steering groups), and adaptive change management strategy
Focused on individual and team coaching, mentoring of the change manager
Achieved new ICT applications, a new organisational model, cultural shift from silo thinking to integrated thinking, and significant service improvements
Programme Manager
Flemish Government – Agency for Maritime and Coastal Services (MDK)
Led and coordinated a programme of five projects including vision development for administrative ICT, business analysis and integration of Microsoft 365 components, VHF radio channel allocation, GNA knowledge database and document management, and information and document management
Integrated SharePoint, Teams, and Wiki into meeting management, public procurement, HR reporting, dashboard creation, and adoption support through themed sessions and coaching
Chaired mixed working groups on digitalisation, communication discipline, and operational design
Managed digital and physical archive migration, information security, and data protection
Business Analyst and Program Manager
Sack Zelfbouw NV
Conducted business analysis and supported transition to an efficient, fast-growing company
Coached and advised the executive team and managers on managing rapid growth, leading and empowering employees
Set up dashboards and management reporting
Optimised work planning, organised work, and improved processes
Supervised, motivated, coached, and evaluated employees
Business Analyst and Program Manager
Engicon Group (Geldof NV, G&G International NV)
Advised the Board of Directors and Management Team on post-merger transition strategy across operations
Introduced a structured strategic planning cycle with long-term vision and annual business planning
Set up KPIs, measurement, dashboards, and management reporting
Designed and implemented renewed HR policy including competency model, performance cycle, assessments, salary structure, job descriptions, workforce plan, recruitment and selection
Provided individual coaching, project team coaching, and CEO and management team coaching
Conducted performance interviews and training
Business Analyst and Project Manager
Ghent University Hospital
Project Manager for developing a new HR policy as part of the transition to a patient-centred organisation (Pegasos Project)
Defined HR mission, vision, strategic and operational objectives for support departments
Conducted business analysis of services, activities, and processes
Established Balanced Scorecards and supported the creation of functions, roles, and role assignments
Developed a transition plan with focus on guidance, coaching, facilitation, and communication
Provided individual coaching to the Director of Personnel and Organisation
Business Analyst and Programme Manager
Ghent University
Led and coordinated a five-project programme to transform HR policy, culture, organisation, and processes from procedure-driven to client-oriented
Managed recruitment and selection, performance and evaluation cycle, assessments, job descriptions, staffing plan, competency management, and training planning
Established structures and processes for organisational development services
Developed leadership competency model and strategic cycle for Ghent University
Positioned Ghent University as an employer of first choice
Supported review of the Directorate of Personnel and Organisation, transition planning, PMO development, and selection committee support
Summary
Psychologist with experience in ICT.
Experienced partner and senior consultant with +20 years of expertise in transition management, HR policy, process optimisation, ICT & information security.
Works evidence-based with focus on strategic advice, supported change and impactful implementation both in the public and private sector.
Is skilled in supporting decision-making processes, guiding groups, conducting workshops and developing training programmes.
Languages
Education
Vrije Universiteit Brussel
Master in Work & Organisational Psychology · Belgium
Ghent University
Master Experimental Psychology · Experimental Psychology · Belgium
IPSOC
Bachelor Orthopedagogics · Orthopedagogics · Belgium
Certifications & licenses
Strategic Innovation
Hasselt University
ISO 9001
Recognized Service Provider For SME Portfolio For The Growth Domain Of The Strategic Advice Pillar
Scrum Master
Transition Management
Erasmus Universy Rotterdam
Similar Freelancers
Discover other experts with similar qualifications and experience
- English
- Deutsch
2025 © FRATCH.IO GmbH. All rights reserved.