Recommended expert

Patrick Van Alboom

Change Management Expert

Patrick Van Alboom
Gent, Belgium

Experience

Jan 2023 - Dec 2025
3 years

Change Management Expert

Flemish Government - Department of Mobility and Public Works (DMOW)

  • Provided change management support for innovation projects, translating needs into innovative solutions, testing on a small scale, and embedding them with relevant stakeholders
  • Applied general change management methodologies to improve departmental engagement and communication on innovation
  • Developed and executed a culture action plan
  • Established a knowledge platform
  • Managed internal communication and organized inspiration sessions
Jan 2023 - Dec 2025
3 years

Change Manager and Programme Manager PIV

Flemish Government – Digital Flanders (EVIV)

  • Responsible for alignment, coordination, and implementation of the Information Security Programme (PIV) in cooperation with designated programme staff and stakeholders within Digital Flanders
  • Established and monitored the programme plan and governance framework with project managers from all Flemish Government administrations under the authority of the Flemish Information and ICT Policy Steering Committee
  • Actively managed internal and external stakeholders
  • Delivered the programme objectives
Jan 2021 - Dec 2023
3 years

Programme Lead and Business Analyst

Flemish Government - Agency for Educational Services (AgODi)

  • Led change management and project steering in the implementation of process management and e-services, including data migration, digitalisation, and automation of processes for pupils and institutions
  • Redesigned service processes for basic school data, new truancy control process, e-Portal for schools, and simplification of information and document flows
  • Transformed AgODi into an integrated service delivery model with single points of contact and hybrid physical & digital environment
  • Reduced manual administration to allow greater focus on substantive and individual matters
  • Applied business analysis, BPM, Agile mindset and Scrum with daily stand-ups, bi-weekly sprints, regular governance meetings, and monthly thematic steering groups
  • Adopted an adaptive change strategy, focusing on individual and team coaching and mentoring of the change manager
  • Achieved development of new ICT applications, implementation of a new organisational model, cultural shift from silo thinking to integrated thinking, and significant service improvements in truancy control and school data management
Jan 2020 - Dec 2022
3 years

Programme Lead

Flemish Government – Agency for Maritime and Coastal Services (MDK)

  • Led and coordinated a programme of five projects including developing the vision for administrative ICT and integrating MS 365 components into project and process operations
  • Implemented processes for meeting management, public procurement, optimisation of HR reporting, creation of dashboards for all departments, and provided adoption support via themed sessions and coaching
  • Chaired working groups for VHF radio channel allocation, digitalisation initiatives, communication discipline measures, and operational area redesign
  • Managed GNA Knowledge Database and Document Management alignment with legacy systems and GNB
  • Oversaw information and document management projects including digital and physical archive, document management, data migration, information security, and data protection
Jan 2016 - Dec 2018
3 years

Business Analyst and Programme Manager

Sack Zelfbouw NV

  • Conducted business analysis, guidance, and support for the transition to an efficient, fast-growing company
  • Coached and advised the executive team and managers on managing rapid growth, leading and empowering employees
  • Set up dashboards and management reporting and optimized work planning and processes
  • Organized work and improved processes
  • Supervised employees through motivation, coaching, and evaluation
Jan 2008 - Dec 2012
5 years

Business Analyst and Programme Manager

Engicon Group (Geldof NV, G&G International NV)

  • Advised the Board of Directors and Management Team on developing and implementing a post-merger transition strategy across all operations
  • Introduced a structured strategic planning cycle with long-term vision and annual business planning
  • Set up KPIs, measurement dashboards, and management reporting
  • Designed and implemented a renewed HR policy including competency model, performance and evaluation cycle, assessments, salary structure, job descriptions, workforce plan, recruitment, and selection
  • Provided individual and project team coaching, CEO and management team coaching, performance interviews, and training
Jan 2006 - Dec 2013
8 years

Business Analyst and Project Manager

Ghent University Hospital

  • Project Manager for development of new HR policy as part of the transition to a patient-centred organisation (Pegasos Project)
  • Defined new HR mission and vision, strategic and operational objectives for support departments
  • Conducted business analysis of services, activities, and processes and established Balanced Scorecards
  • Supported creation of functions, roles, and role assignments and developed a transition plan focusing on guidance, coaching, facilitation, and communication
  • Provided individual coaching to the Director of Personnel and Organisation
Jan 2004 - Dec 2022
19 years

Business Analyst and Programme Manager

Ghent University

  • Led a five-project programme to fully transform HR policy and management including recruitment and selection, performance and evaluation cycle, assessments, job descriptions, staffing plan, coaching of project teams and Academic Executive, competency management, and training planning
  • Established structures and processes to transition from personnel administration to organisational development services
  • Developed leadership and associated competency model and established a strategic cycle for Ghent University and its process support
  • Positioned Ghent University as an employer of first choice
  • Reviewed organisation and operations of the Directorate of Personnel and Organisation and conducted business analysis, design, and transition planning for HR policy and organisation
  • Developed, implemented, and operated the Programme Management Office and supported working groups for client-oriented structures and processes
  • Supported selection committees in recruiting the director and department heads

Summary

He has extensive experience in transition and change management, programme and project management, strategy development, HR policy and management, organisational development and process optimisation, as well as ICT. He has consistently deepened his knowledge in process management, ICT, organisational development and communication, enabling him to integrate the ICT dimension into every process improvement initiative. He possesses in-depth knowledge and over 20 years’ experience in change management, programme and process management, ICT, ICT organisation and ICT projects. In addition to being a senior consultant, he is also co-founder and managing partner of Thetis Organisation Partners, a cooperative company that supports clients in their quality and organisational challenges, focusing on the synergy between people and technology to achieve organisational goals.

Patrick is a strategic thinker with strong conceptual abilities, combined with a practical, results-oriented approach. He works from a holistic vision—covering both technological developments and their applicability as well as organisational culture—and communicates these clearly to stakeholders. When assessing a situation, he can quickly familiarise himself with large volumes of information and consistently works evidence-based, with a focus on strategic advice, supported change, and impactful implementation in both public and private sectors. He is skilled in supporting decision-making processes, facilitating groups, delivering workshops and designing training programmes. Goal-oriented by nature, he often achieves significant simplification of processes by starting from clearly defined objectives.

Skills

  • Change And Transition Management: 20 Years Of Experience In Change Management And Extensive Involvement In Organisational Transitions, The Establishment Of New Organisational Units And Shared Services, And Process And Product Improvements In Both Public And Private Sectors. Applies Deming Principles And Core Principles Of Lean Six Sigma, With Hands-on Experience With Agile And Scrum, Itil, Adkar And Sociocracy 3.0. Experienced In Overseeing Multiple Projects Simultaneously And Moving Easily Between Strategic And Tactical-operational Levels, With A Strong Focus On Developing Change Management Skills Within Teams And Organisations Through Coaching, Training And Establishing Learning Academies Where Applicable.

  • Business Analysis And Process Optimisation: Extensive Knowledge And Over 20 Years’ Experience In Business Process Management (Bpm), Particularly In The Public Sector. Conducts Business And Process Analysis And Design, And Ict Design And Implementation. Excels In Creating Feasible Solutions To Business Challenges Through Thorough Needs Analysis And Solid Financial Justification, Integrating Standard Components And Best Practices Into Business Cases. Deep Knowledge Of Business Engineering And Ict Enables The Design Of Technologically Viable And Financially Sound Solutions, With Open And Effective Communication With Internal Departments And External Partners And Expert Advice In Strategy, Organisation And It. Incorporates Relevant Principles From The Belgian Corporate Governance Code When Establishing Organisational Structures And Processes.

  • Programme And Project Management: 20 Years’ Experience In Leading, Guiding And Preparing A Wide Range Of Projects And Programmes, Including Large-scale And Complex Initiatives With Multiple Stakeholders And High Sensitivity. Experience In Portfolio Management And Aligning Diverse Viewpoints Into A Coordinated Project Planning Framework, Including Ict Infrastructure And Development Projects And Hands-on Experience With Atlassian Confluence And Jira. Applies Recognised Project And Programme Management Methods, Including Agile Principles, Scrum, Prince2, Pmbok And Hybrid Approaches, With Solid Expertise In Organisation, Roles And Processes Of Pm Methodologies (Costing, Scheduling, Coordination, Planning, Estimation) And Risk Assessment And Management. Creates Achievable Solutions Grounded In Thorough Analysis And Financial Substantiation, Incorporating Use Cases, Standard Elements And Best Practices (Including Itil4). Acts As Effective Budget Controller, Applies Agile Principles Where Possible, Coaches Teams Towards Self-management And Integrates Motivating Onboarding Processes And Appropriate Training In Implementations.

  • Stakeholder Management: Long Track Record Of Working With Stakeholders And Managing Their Change Readiness Throughout Project Set-up And Execution. Contributes To The Design, Development, Delivery And Management Of Stakeholder Communication, Regularly Assessing Readiness And Resistance, Proposing Solutions And Taking Proactive Initiatives.

  • Hr Policy And Organisational Development: Over 20 Years’ Experience In Hr Policy, Practices, Processes And Tools, With Involvement In Major Hr Projects And Policy Development Initiatives. Strong Focus On Hr Policy Design, Process Improvement, Organisational Development, And Alignment Of Hr With Broader Organisational Transitions.

  • Coaching And Training: Extensive Experience In Training And Coaching Executives, Managers And Project Teams. Has Set Up Learning Academies On Leadership And Leadership Competencies In Multiple Organisations, With Strong Facilitation, Coaching And Capability-building Skills.

  • Ict And Information Security: 20 Years’ Experience In Leading Digital Transformation Programmes And Projects, Well-acquainted With Platforms, Data Architectures And Standards. Extensive Expertise In Information Security, Iso27001, Gdpr And Nis2. In-depth Knowledge And Experience With Microsoft 365 Architecture And Its Components (Sharepoint, Azure, Office 365 And Applications Such As Teams, Outlook, Todo, Word, Excel, Powerpoint, Onenote, Ms Project, Copilot, Etc.) And Proficient In All Standard Office 365 Tools.

  • Expertise In The Public Sector And Non-profit: Numerous Assignments At European, Federal, Regional And Local Levels, With Extensive Knowledge And More Than 20 Years’ Experience In Public Sector Operations. Strong Involvement In Strategy Development, Operational Improvement, Restructuring Of Structures And Processes, And Associated Transitions And Hr Policies, Acting As Programme Manager, Change Manager And/or Business Analyst.

  • Expertise In The Private Sector: More Than 20 Years’ Experience Across Various Industries And Domains, Applying Change Management, Hr Transformation, Process Optimisation, Programme And Project Management, And Digital Transformation Expertise In Private-sector Contexts.

Languages

English
Advanced
Dutch
Advanced

Education

Oct 1991 - Jun 1992

Vrije Universiteit Brussel

Master in Work & Organisational Psychology · Work & Organisational Psychology · Brussels, Belgium

Oct 1986 - Jun 1991

Ghent University

Master Experimental Psychology · Experimental Psychology · Ghent, Belgium

Oct 1983 - Jun 1986

IPSOC

Bachelor Orthopedagogics · Orthopedagogics · Kortrijk, Belgium

Certifications & licenses

Transition Management

Erasmus University Rotterdam

Strategic Innovation

Hasselt University

ISO 9001

Scrum Master

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