Jurgen Croux - Consultant

Q: Where is Jurgen based?

Jurgen is based in Diest, Belgium .

Q: What languages does Jurgen speak?

Jurgen speaks the following languages: Dutch (Native), German (Advanced), English (Advanced), French (Advanced), Spanish (Elementary) .

Q: How many years of experience does Jurgen have?

Jurgen has at least 24 years of experience. During this time, Jurgen has worked in at least 8 different roles and for 10 different companies . The average length of individual experience is 2 years and 4 months . Note that Jurgen may not have shared all experience and actually has more experience.

Q: What is Jurgen's latest experience?

Jurgen's most recent position is Consultant at Freelance .

Q: What companies has Jurgen worked for in recent years?

In recent years, Jurgen has worked for Freelance and CGI .

Q: Which industries is Jurgen most experienced in?

Jurgen is most experienced in industries like Information Technology (IT) , Professional Services , and Banking and Finance . Jurgen also has some experience in Telecommunication , Energy , and Chemical .

Q: Which business areas is Jurgen most experienced in?

Jurgen is most experienced in business areas like Project Management , Business Intelligence , and Information Technology (IT) . Jurgen also has some experience in Quality Assurance (QA) , Sales , and Marketing .

Q: Which industries has Jurgen worked in recently?

Jurgen has recently worked in industries like Information Technology (IT) , Professional Services , and Real Estate .

Q: Which business areas has Jurgen worked in recently?

Jurgen has recently worked in business areas like Business Intelligence , Project Management , and Quality Assurance (QA) .

Recommended expert

Diest, Belgium

Experience

Jun 2024 - Aug 2025

1 year 3 months

Consultant

Freelance

TO-BE process design of HR processes (recruitment, assessment, trainings, assignment of consultants to bids, projects/mission) related to migration to Microsoft Dynamics 365 platform, including preparation of epics and user stories
Support in real estate interior design, offer requests, evaluation and follow-up of suppliers
Guided visits of potential buyers for properties (apartments, houses) in Costa del Sol, Spain and follow-up of maintenance done in apartments

Nov 2010 - Jul 2023

12 years 9 months

Zaventem, Belgium

Managing Consultant

CGI

Project Manager for DG TAXUD TEMPO governance project, managing 6 team members
Conducted AS-IS, gap/transition analysis and TO-BE description of process areas and processes
Evaluated applications/platforms and defined roadmap for IT quality policy, quality management system, program and project management information, governance, Confluence/Atlassian application, SDLC methodologies (Waterfall, Agile, DevOps), change, release, incident and problem management and IT strategic, tactical and operational planning
Set up RFI to select vendor for Portfolio, Program and Project Management application implementation
Implemented Agile@DG TAXUD and DevSecOps
Redesigned and aligned processes for FNAC Vanden Borre Group and FNAC Belgium, including AS-IS description, TO-BE process flows, functional requirements and business migration aspects
Led TO-BE process setup for visa and asylum registration processes at Dienst Vreemdelingenzaken, managing consultants, architect and data modeler, setting up ARIS 9.8 environment and training
Conducted business analysis for new HRM system at CIRB Vlaamse Gemeenschap, including AS-IS/TO-BE processes, functional requirements mapping, budget calculation and RfI process
Studied and recommended TO-BE SCM processes for ISOTEC calculation/configuration application and integration with Microsoft AX, with requirements list
Defined Single Window application processes for FODFIN, including AS-IS description, workshops, process models via BPMN, ARIS conventions, systems and information streams and TO-BE scenarios with decision grid
Set up ARIS/BPM Center of Excellence for DG TAXUD, designing BPM governance framework, integrating BPM lifecycle into TOGAF/ITIL, ARIS conventions, BPM training, knowledge management portal and governance monitoring dashboard

Nov 2010 - Jan 2021

10 years 3 months

Business Analyst

ING

Designed, set up and implemented proof-of-concept phase for re-documentation of existing IT systems across different applications and technologies based on ING document templates

Aug 2010 - Nov 2010

4 months

Brussels, Belgium

Business Consultant

Fortis Facilities Management

Analyzed and reviewed Fortis logistics processes (purchase, asset and real estate management, scanning, security)
Defined process improvements and control/mitigation indicators for risk issues
Set up reporting for process owners and audit team
Implemented operational risk management system from risk analysis to controls and reporting

Apr 2010 - Oct 2010

7 months

Business Consultant

GOCA

Analyzed business processes and collected business requirements for driver’s license exam registration application
Screened suppliers and proposals for request for proposal
Documented TO-BE processes for candidate registration, exam types, examination results calculation, invoicing, accounting, payment and ministry of transport integration

Apr 2009 - Feb 2010

11 months

Business Process Management Consultant

Electrabel

Led BPM project for marketing, sales and contact management processes related to SAP CRM 7.0 implementation
Managed integration of ARIS for SAP NetWeaver, coordinating with cross-functional SAP team and managing consultants and process owners
Produced TO-BE process document with 130 integrated processes in ARIS and integrated ARIS steps to SAP CRM
Trained process owners and business experts

Sep 2006 - Apr 2009

2 years 8 months

Business Process Management

Software AG

Designed and set up business processes for SAP ECC 6.0 implementation at Alcan Packaging across 14 countries
Defined BPM approach with ARIS conventions and trained user groups
Established SAP implementation roadmap integrating ARIS for SAP NetWeaver, Solution Manager and ARIS Value Engineering for new and existing Alcan entities
Served as business process consultant for Telindus, BASF, Ministry of Defense, Eurocenter and SAP Belgium

Sep 2006 - Apr 2009

2 years 8 months

Senior Management Consultant

Unisys

Managed top-down re-documentation of business projects for Fluxys, integrating Metastorm/OpenText and reverse engineering from IT applications
Project manager for invoice management and workflow application at Carrefour, automating handling of 300 000 incoming invoices and integrating SAP MM, FI and CO
Acted as project manager at Etex, Fluxys, University of Antwerp and Deutsche Bank and as sales consultant for e-procurement, invoice and document management solutions (Basware, OpenText, SAP)

Jan 2003 - Sep 2004

1 year 9 months

Senior CRM Consultant

Belgacom - Proximus

Served as Sales Project Manager and business owner of Agent-on-Line activation system for Proximus Retail Network, integrating digital distribution platforms and conducting business requirement analysis, strategy and scope meetings
Selected analytical CRM package for business intelligence and data mining
Implemented SAP R/3 4.6C and CRM 4.0 projects

Jan 1999 - Jan 2003

4 years 1 month

Senior CRM Consultant

Mobistar

Acted as CRM/ERP expert in sales force effectiveness, supply chain management, marketing campaigns, partner relationship management, e-commerce and portals
Realized business case delivering 65 million BEF benefit on 800 million BEF yearly trade marketing budget

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (16.5 years), Professional Services (13 years), Banking and Finance (13 years), Telecommunication (5.5 years), Energy (3.5 years), and Chemical (2.5 years).

Information Technology

Professional Services

Banking and Finance

Telecommunication

Energy

Chemical

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (18 years), Business Intelligence (14.5 years), Information Technology (13.5 years), Quality Assurance (13 years), Sales (8.5 years), and Marketing (5 years).

Project Management

Business Intelligence

Information Technology

Quality Assurance

Sales

Marketing

Skills

Business And Enterprise Architecture, Redesign/optimization Of Business Processes Including Ai (Artificial Intelligence), Supply Chain, Crm And Erp Projects
Knowledge Of Sap Sd, Mm, Crm, Fi, Co Modules
Set-up Of (Sales) Forecast And Budgeting Within Sap And Microsoft Ax
Program And Portfolio Management, Change Management
(Bpmn) Modelling Experience In Aris, Bizagi, Camunda, Sparx Enterprise Architect
Training Background In Domains Of Bpm, Crm, Bpmn, Aris, Pm², Togaf And Babok
Freelance Support In Real Estate Interior Design, Housing Rental And Maintenance

Languages

Dutch

Native

German

Advanced

English

Advanced

French

Advanced

Spanish

Elementary

Education

Oct 1991 - Jun 1994

University Center

Master of Business Administration · Business Administration · Diepenbeek, Belgium

Oct 1979 - Jun 1981

Provincial Higher Institute of Commerce

Bachelor in Marketing · Marketing · Hasselt, Belgium

Oct 1977 - Jun 1979

Provincial Higher Institute of Architecture

Assistant-Architect · Hasselt, Belgium

Certifications & licenses

COBIT

PRINCE2

TOGAF

Profile

Created

December 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jurgen based?

Jurgen is based in Diest, Belgium.

What languages does Jurgen speak?

Jurgen speaks the following languages: Dutch (Native), German (Advanced), English (Advanced), French (Advanced), Spanish (Elementary).

How many years of experience does Jurgen have?

Jurgen has at least 24 years of experience. During this time, Jurgen has worked in at least 8 different roles and for 10 different companies. The average length of individual experience is 2 years and 4 months. Note that Jurgen may not have shared all experience and actually has more experience.

What roles would Jurgen be best suited for?

Based on recent experience, Jurgen would be well-suited for roles such as: Consultant, Managing Consultant, Business Analyst.

What is Jurgen's latest experience?

Jurgen's most recent position is Consultant at Freelance.

What companies has Jurgen worked for in recent years?

In recent years, Jurgen has worked for Freelance and CGI.

Which industries is Jurgen most experienced in?

Jurgen is most experienced in industries like Information Technology (IT), Professional Services, and Banking and Finance. Jurgen also has some experience in Telecommunication, Energy, and Chemical.

Which business areas is Jurgen most experienced in?

Jurgen is most experienced in business areas like Project Management, Business Intelligence, and Information Technology (IT). Jurgen also has some experience in Quality Assurance (QA), Sales, and Marketing.

Which industries has Jurgen worked in recently?

Jurgen has recently worked in industries like Information Technology (IT), Professional Services, and Real Estate.

Which business areas has Jurgen worked in recently?

Jurgen has recently worked in business areas like Business Intelligence, Project Management, and Quality Assurance (QA).

What is Jurgen's education?

Jurgen holds a Master in Business Administration from University Center and a Bachelor in Marketing from Provincial Higher Institute of Commerce.

Does Jurgen have any certificates?

Jurgen has 3 certificates. These include: COBIT, PRINCE2, and TOGAF.

What is the availability of Jurgen?

Jurgen is immediately available for suitable projects.

What is the rate of Jurgen?

Jurgen's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.