Carina Felten
Owner & Consultant
Experience
Jan 2022 - Present
2 years 7 months Wied, Germany
Owner & Consultant
CF Change Consulting
- Workshops to establish new company cultures (e.g. Bornemann Etiketten).
- Interim team leadership and change management after mergers (e.g. KitaConcept).
- Lecturer for agile project management, sales & marketing, as well as employer branding and recruiting (Mittelstand University of Applied Sciences).
- Change manager: guided companies like Time to Act GmbH and Deutsche Bahn through transformations, including developing learning & development departments and IT optimizations.
- Introduction of agile work methods and cultural change (e.g. Systhemis Consulting).
Mar 2022 - Mar 2023
1 year 1 monthKey Account Manager Strategic Accounts
Robert Half
- HR consulting and strategy development for large IT clients.
- Design and implementation of solutions for workforce planning and development.
Mar 2021 - Feb 2022
1 yearSenior Account Manager FMCG & DIY
atrify GmbH
- Consulting on ERP and PIM projects as well as e-commerce strategies (using data from the PIM system for omni-channel marketing).
- Strategic account management and presenting projects in expert committees.
Sep 2020 - Mar 2021
7 monthsAccount & Business Development Manager
Mercury AI (Freelance)
- Implementation of Salesforce and establishment of sales processes.
- Development and execution of sales strategies.
Jan 2019 - Dec 2020
2 yearsAgile Project Manager & Account Manager
DatamedIQ GmbH & Sevenval Technologies GmbH
- Project management for banks and insurance companies (e.g. HDI, Canada Life).
- Big-data solutions consulting in the pharmaceutical industry (Novartis, Bayer, Roche, Karo Pharma, etc.).
- Advice on using big data for omni-channel marketing.
- Implementation of agile methods like Scrum and Kanban.
- Salesforce rollout.
Jan 2016 - Dec 2020
3 yearsEnterprise Accounts Sales Executive
Trusted Shops GmbH
- New enterprise and key account acquisition (e-commerce).
- Project management for acquired projects (SaaS solution to gather and process customer feedback at all touchpoints/omni-channel solution).
- Key account management and strategic client development.
Jan 2007 - Dec 2017
11 yearsVarious Roles in Sales & Account Management
Accor Hotels Germany GmbH
- Salesforce rollout for Accor DACH.
- Key account management and strategic customer development.
Summary
Interim team leadership and change management after mergers (e.g. KitaConcept). Expert in change management, resilience, and organizational development. Combines years of hands-on experience in IT project support and change processes with deep psychological expertise to guide people and organizations successfully through transformation.
Languages
German
Native
English
Advanced
Dutch
Elementary
Spanish
Elementary
Education
Oct 2024 - Jun 2025
London Metropolitan University
Master of Science · Behavioral & Organizational Psychology · London, United Kingdom
ENEB University Barcelona
Master of Arts · Human Resources, Coaching & NLP · Barcelona, Spain
Certifications & licenses
Systemic Consultant – Form of Brief Therapy
BTB Educational Institute for Therapeutic Professions
Certified Business Coach
ENEB University Barcelona
Agile Scrum Master
LearnQuest
Change Manager
IHK
Leading SAFe 6.0
Scrum Alliance
People & Culture Manager
IHK
SAP Professional Consultant
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