Summary
Digital Transformation Enthusiast - DCX (Digital Customer Experience) Integration Specialist with 20+ years’ experience to manage and drive eCommerce / ERP integration, cloud journeys, and adoption projects on a corporate level on various eCommerce / ERP platforms and various types of business areas. Executing multiple projects across the globe with a focus on customer journey vs. standardization | consolidation vs. orchestration of ecosystems and supporting the cloud journey.
- Strategic Planning and Execution: Developing and implementing strategies for integrating digital customer experience with backend systems like ERP and eCommerce platforms.
- Cloud Migration and Management: Guiding businesses through their cloud journeys, from initial migration to ongoing cloud management, ensuring that the infrastructure aligns with business goals.
- Global Project Management: Coordinating and managing projects across various geographic locations, ensuring that they meet their deadlines and budgets while also achieving desired business outcomes.
- Customer Journey Enhancement: Focusing on the end-to-end customer experience, making sure that the integration of systems contributes to a seamless and satisfying customer journey.
- System Standardization and Orchestration: Working towards the consolidation of systems and processes to reduce redundancy and improve efficiency, while also ensuring that these systems work harmoniously within larger business ecosystems.
Loving to demonstrate technical expertise, strong leadership, and project management skills, as well as the ability to work effectively in diverse cultural environments.
Education
Donau University Krems
Information Security Management · Krems an der Donau, Austria
Academy for Applied Computer Science / Informatics
Certifications & licenses
Academic It Security Expert