Katharina (Eps) Grünewald

Freelancer, real estate agent with § 34 c broker license

Michelstadt, Germany

Experience

Jul 2025 - Present
1 month
Remote

Data Processing

Euro Finanz Service AG

Jan 2025 - Present
7 months
Hanau, Germany

Freelancer, real estate agent with § 34 c broker license

Baake Sales Estate

Jan 2025 - Present
7 months

Freelancer, Account Manager

JK Media Group

Apr 2021 - Sep 2021
6 months
Germany

Technical customer service for Telekom

Sitel GmbH

  • Remote maintenance and repair of DSL/VOIP telephony
  • Consultation and marketing, product catalog
Nov 2020 - Apr 2021
6 months
Germany

Call center agent in the Corona hotline

  • Handling and advising customer inquiries
  • Current status and guidelines from the Federal Ministry
Jul 2020 - Oct 2020
4 months

Self-employed sales partner, technical service Telekom

  • Installation, assembly, and repair of DSL/VOIP
  • Cross-industry solutions and partnerships
  • Consultation and marketing of products
Jul 2018 - Dec 2018
6 months

Internship, MPU preparation

  • Intake of clients and recording relevant data
  • Assisting the branch manager in preparing participants for the MPU
  • Planning and assisting weekly group and individual sessions
Jun 2018 - Sep 2018
4 months
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ÄBD medical on-call service

  • Receiving clients with medical data processing programs and assisting doctors
Jan 2016 - Present
9 years 7 months

Self-employed telephone life counseling

  • Psychological life support
Sep 2015 - Dec 2015
4 months
Erbach im Odenwald, Germany

Educational assistant

Grundschule Am Treppenweg

  • Tutoring
  • Supervision
Sep 2011 - Jun 2014
2 years 10 months

Self-employed work in the textile industry

Aug 2011 - Sep 2011
2 months
Frankfurt am Main, Germany

Call center agent

Dekra GmbH

  • Case handling for Telekom
Jul 2008 - Jul 2011
3 years 1 month
Frankfurt am Main, Germany

Reception / office assistant

Tipico GmbH

May 2007 - Jun 2008
1 year 2 months
Stuttgart, Germany

Sales partner of Freenet AG, regional manager with agency contract in direct sales, self-employed

Businesspoint GbR

  • Leading and managing direct sales employees
Sep 2006 - May 2007
9 months

Team leader, telecommunications

Telecenta GmbH

  • Direct sales and marketing at trade fairs
  • Leading and managing booth and direct sales colleagues
Sep 2004 - Sep 2006
2 years 1 month

Booth and direct sales

Telecenta GmbH

  • Promotion/sales of telecommunications products
  • Marketing internet contracts at Saturn

Summary

I have built a diverse career where I focus on real estate and technical customer service while gaining valuable experience in data processing, sales, and client support across many industries. My work as a freelance real estate agent combined with roles in technical and account management has provided me with practical insights in efficient problem solving and effective communication.

I value transparency and reliability in every task. I have successfully expanded my skills in direct sales, client advisory, and service processes, which allows me to adapt quickly and deliver quality results in challenging environments.

Since I still have enough capacity for another project, I am looking for an additional job alongside my freelance work where I can arrange my time freely. I have 18 years of sales experience in planning and coordinating different processes as well as in general office tasks.

As a self-employed professional for many years, I have continuously expanded my expertise through various activities. In my previous office experience, I gained skills in customer care and consulting, order and invoicing processes, data management, and general office procedures. I also have many years of sales experience and worked in technical service as a home office technician at Telekom.

My skills include confident and communicative customer interaction, scheduling appointments, and organizing work and correspondence. Through my studies as a psychological counselor, I have continuously improved my communication and negotiation skills. I also have advanced language skills in Russian and English.

Due to my professional experience, I am proficient in Office applications and routinely handle all office tasks, from business correspondence via email and internet use to appointment management and customer support. I would be very happy to support your company in shaping internal and external communication successfully.

My personal strengths include reliability, flexibility, and commitment. I am also considered dedicated, resilient, and motivated with a high willingness to learn. My strong written communication, good spelling skills, and organizational talent are also among my qualities. Working independently and service-oriented is therefore my priority.

If you are interested in such an employee, I would be very pleased to work with you.

Best regards Katharina Grünewald-Eps

Languages

Russian
Native
German
Advanced
English
Advanced

Education

Jul 2025 - Nov 2025

Euro Finanz Service AG

§ 34 d GewO insurance clerk

Jul 2003 - Jul 2004

Commercial Vocational College 1

Crailsheim, Germany

Jul 1999 - Jul 2003

Schlossrealschule

Secondary school diploma · Gaildorf, Germany

Certifications & licenses

§ 34 c broker license

Expert assessor

European Specialist Institute for Appraisers FIB

Driver's license class B

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