Katharina (Eps) G.

Freelancer, Real Estate Agent with § 34 c Broker License

Michelstadt, Germany

Experience

Jul 2025 - Present
3 months
Remote

Data processing

Euro Finanz Service AG

Jan 2025 - Present
9 months
Hanau, Germany

Freelancer, Real Estate Agent with § 34 c Broker License

Baake Sales Estate

Jan 2025 - Present
9 months

Freelancer, Account Manager

JK Media Group

Apr 2021 - Sep 2021
6 months
Germany

Technical Customer Service for Telekom

Sitel GmbH

  • Remote maintenance and repair of DSL/VOIP telephony
  • Consulting and marketing, product catalog
Nov 2020 - Apr 2021
6 months
Germany

Call center agent, in the Corona hotline

  • Handling and advising on customer concerns
  • Providing current status and guidelines from the Federal Ministry
Jul 2020 - Oct 2020
4 months

Independent sales partner, technical service Telekom

  • Installation, assembly and maintenance of DSL/ VOIP
  • Cross-industry solutions, collaborations
  • Consulting and marketing of products
Jul 2018 - Dec 2018
6 months

Internship, MPU preparation

  • Intake of clients and collecting relevant data
  • Assisting the branch manager in preparing participants for the MPU
  • Designing and assisting weekly group and individual sessions
Jun 2018 - Sep 2018
4 months
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ÄBD medical on-call service

  • Reception of clients with medical data processing software and assisting doctors
Jan 2016 - Present
9 years 9 months

Self-employed in telephone life counselling

  • Psychological counseling
Sep 2015 - Dec 2015
4 months
Erbach im Odenwald, Germany

Educational assistant

Am Treppenweg Primary School

  • Tutoring
  • Supervision
Sep 2011 - Jun 2014
2 years 10 months

Self-employed, textile industry

Aug 2011 - Sep 2011
2 months
Frankfurt am Main, Germany

Call center agent

Dekra GmbH

  • Administrative processing for Telekom
Jul 2008 - Jul 2011
3 years 1 month
Frankfurt am Main, Germany

Reception / office clerk

Tipico GmbH

May 2007 - Jun 2008
1 year 2 months
Stuttgart, Germany

Sales partner for Freenet AG, regional manager with agency contract in direct sales, self-employed

Businesspoint GbR

  • Managing and leading direct sales staff
Sep 2006 - May 2007
9 months

Team leader, telecommunications sector

Telecenta GmbH

  • Sales and marketing in direct sales and at trade shows
  • Managing and leading booth and direct sales colleagues
Sep 2004 - Sep 2006
2 years 1 month

On-site and direct sales

Telecenta GmbH

  • Promotion/sales of telecommunications products
  • Marketing of internet contracts at Saturn

Summary

I have built a diverse career where I focus on real estate and technical customer service while gaining valuable experience in data processing, sales, and client support across many industries. My work as a freelance real estate agent combined with roles in technical and account management has provided me with practical insights in efficient problem solving and effective communication.

I value transparency and reliability in every task. I have successfully expanded my skills in direct sales, client advisory, and service processes, which allows me to adapt quickly and deliver quality results in challenging environments.

Since I still have enough capacity for another project, I am looking for an additional position alongside my freelance activities, which allow me to set my own schedule. I have 18 years of sales experience in planning and coordinating various processes, as well as general office tasks.

As a self-employed professional for many years, I have continuously expanded my expertise through various tasks. In my office work so far, I gained knowledge in customer care and consulting, order and invoice processing, data maintenance, and general office routines. I also have many years of experience in sales and in technical service, as I worked as a technician for Telekom in a home office setting.

My skills include a confident and communicative approach with customers, appointment coordination, and organization in work and correspondence. Through my studies as a psychological counselor, I have also continuously strengthened my communication and negotiation skills. In addition, I have advanced language skills in Russian and English.

Thanks to my professional experience, I am proficient in Office applications and routinely handle all office tasks, from business correspondence, emails, and internet usage to appointment management and customer support. I would be happy to support your company in this area to help shape your internal and external communication successfully.

My personal strengths are reliability, flexibility, and commitment. I am also seen as dedicated, resilient, and motivated, and I bring a high level of willingness to learn. Fluency in written expression and accuracy in spelling are among my strengths, as is my organizational talent. Independent and service-oriented work is therefore also a top priority for me.

If you are interested in such an employee, I would be very happy to collaborate with you.

Best regards Katharina Grünewald-Eps

Languages

Russian
Native
German
Advanced
English
Advanced

Education

Jul 2025 - Nov 2025

Euro Finanz Service AG

§ 34 d GewO Insurance Clerk

Jul 2003 - Jul 2004

Commercial Vocational College 1

Crailsheim, Germany

Jul 1999 - Jul 2003

Schloss Realschule

Secondary school certificate · Gaildorf, Germany

Certifications & licenses

§ 34 c Real Estate Broker License

Certified Expert

European Expert Institute for Appraisers FIB

Driver's License Class B

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