Torsten B.
Program Manager Refactoring
Experience
Sep 2022 - Mar 2025
2 years 7 monthsFrankfurt, Germany
RemoteProgram Manager Refactoring
Astadia (an Amdocs company)
- Lead all program and project management activities for assigned customers around Mainframe modernization offerings
- Project management of Astadia services for Mainframe to Cloud projects with German Railway (DB Cargo) and legal services in Italy
- Manage execution of proof of concepts and assessments in legal, banking, telecommunications and automotive globally
- Represent Astadia in delivery, planning and review contexts
- Guide self-organizing agile development teams to improve structure and dependency management
- Evaluate risks and impediments and assist with roadmap and increment planning
- Establish and supervise metrics for key program work and present to leadership, portfolio management and partners
- Tools: Teams, M365, Office365, MS Office, MS Project, Jira, SharePoint, Confluence, Azure DevOps
Feb 2022 - Jul 2022
6 monthsAubstadt, Germany
RemoteProgram Manager IT
Eurofiber NGN
Jan 2018 - Jul 2019
1 year 7 monthsFrankfurt, Germany
Programme Manager
Modality Systems Germany GmbH
- Head of Operations for Germany, consulting services to Deutsche Telekom accelerating Microsoft O365 business (Digitalization/Workplace 4.0)
- Lead delivery, finance, resourcing, partner and sub-contractor management and sales support
- Manage service and product delivery, partner management and representation in commercial and planning contexts
- Define roles and handle recruitment and resourcing internally and with partners
- Introduce and upsell Modality products/services with sales team
- Track and QA delivery utilisation, acceptance and revenue recognition focusing on Deutsche Telekom
- Act as customer champion, communicate market requirements and lessons learned
- Maintain knowledge of O365 provisioning, benefits, limitations and roadmap
- Tools: Teams, Skype for Business, M365, Office365, Salesforce, MS Project, Jira, SharePoint, Confluence
Mar 2015 - Dec 2017
2 years 10 monthsFrankfurt, Germany
Technical Account Manager / Program Manager
PGi
- Managed Diamond accounts in DACH, assisting Global Account Managers with design and selling of PGi UC and integrated third-party solutions
- Owned technology strategy for assigned accounts and integrations with Microsoft, Cisco and video solutions
- Maintained customer relationships with technology groups, product management and service owners at SAP and Novartis
- Developed proposals and solutions based on PGi and partner products and services
- Supported Modality Systems GmbH introduction to the German market and aligned operational processes
- Provided expert guidance on PGi, Microsoft, Cisco products and strategy
- Tools: Skype for Business, GlobalMeet, Adobe Connect, Office365, Salesforce, MS Project, Jira, SharePoint, Cisco WebEx, VMR
Apr 2014 - Oct 2014
7 monthsFrankfurt, Germany
Strategic Service Delivery Consultant
Confidential
- Delivered strategic service delivery consulting services for undisclosed client
Summary
Diploma Engineer in Data Communications with extensive management and consulting experience in complex software solutions/transformations across various markets.
Experienced in customer and partner program/project/engagement management in both classical and agile environments, combined with disciplinary/functional people management.
PMI and ITIL Foundation v3 certified.
Strong analytical and strategic skills, team player, adaptable and sensitive to cultural considerations.
Languages
German
NativeEnglish
AdvancedEducation
Oct 1993 - Jun 1997
FH Wolfenbüttel
Diploma Engineer (FH) · Communications Engineering · Wolfenbüttel, Germany
Certifications & licenses
ITIL Foundation V3
PMI Project Management Professional
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