Franziska Jentzsch
Head of Human Resources
Experience
Jan 2021 - Dec 2021
1 yearHeidelberg, Germany
Head of Human Resources
cbs Corporate Business Solutions
- Strategically building, developing and running the HR department
- Line management and ongoing development of 16 employees
- Advising management as well as consulting directors and business unit managers on all HR and strategic topics; direct report to the Chairman (Harald Sulovsky)
- Strategically advancing and professionalizing recruiting: developing a strategy, designing and implementing a recruiting process and developing recruiters into talent acquisition experts
- Planning, designing and implementing an employer branding project to build an employer brand for the DACH region and creating a sustainable employee retention concept
- Strategically building and implementing the HR Business Partner concept
- Designing sustainable talent management: responsible for introduction and rollout including implementing Predictive Index (PI) for potential assessment, rollout and training of HR staff and relevant managers
- Designing, introducing and running leadership development programs for future managers
- Responsible for the design, introduction and implementation of all HR and organizational development tools
- Designing and implementing sustainable employee retention and onboarding concepts – adapted to COVID-19 conditions
- Moderating, designing and running workshops and in-house trainings
- Responsible for digitizing HR processes including requirements analysis and vendor selection (considering Personio, SuccessFactors and Sage)
- Responsible for global site setup (Finland, DACH, Spain, USA, APAC) and integrating international locations with headquarters
- Ensuring worldwide payroll
- Managing external service providers, agencies and consultants
Jun 2020 - Present
5 years 2 monthsSinsheim, Germany
Founder & Managing Director
XPERTZ.Consulting (formerly XPRT MTCH)
- Consulting in organizational development, change management and guiding transformation processes
- Conducting leadership coaching
- Leading strategy workshops to develop HR strategies (recruiting, employer branding, potential diagnostics and detection)
- Interim HR projects and interim HR management
- References: Lingner Consulting, LogiPlus Consulting, Flocert GmbH, maloon GmbH (SocialHub), Officium GmbH
Sep 2017 - Dec 2020
3 years 4 monthsWalldorf, Germany
Head of People / Global Head of HR / Executive Expert
Schweickert Netzwerktechnik
- (Parental leave 05/19 – 05/20)
- Strategically building and running the “People & Talent” area, including HR, organizational development & academy
- Line management of up to 17 employees worldwide
- Advising executive management on all HR and strategic topics; direct report to the Chairman (Ralf Schweickert)
- Leading and owning the global OE 3.0 transformation project and implementing the agile organizational structure
- Responsible for global site expansions and closures
- Designing, introducing and running all HR and organizational development tools
- Designing sustainable talent management for the Schweickert Group and responsible for global rollout and implementation
- Conducting management audits and potential analyses, implementing Predictive Index (PI)
- Leading digitization of HR including requirements analysis, specifications, project planning and management, overseeing internal IT staff and executing (implementing Microsoft Dynamics)
Mar 2015 - Jul 2017
2 years 5 monthsNeckarsulm, Germany
Head of Operational Recruiting; Senior HR Business Partner / Senior Consultant (Lidl E-Commerce International GmbH & Co. KG)
Lidl Stiftung & Co. KG
- Line managing about 25 operational recruiting staff for Lidl Stiftung
- Building and implementing unified recruiting standards at headquarters and handling all recruiting in Neckarsulm and for Lidl E-Commerce International in Germany
- Developing and expanding active sourcing
- Managing special recruiting projects (e.g. active sourcing build-up, SAP eRec rollout) and expansion projects for Lidl E-Commerce International
- Advising and supporting all managers of Lidl E-Commerce International; report to the board member Digital
- Supporting 700 employees and managers at the Neckarsulm HQ and IT sites (Berlin, Speyer) and ensuring support for 1,300 logistics employees through local HR staff; functional leadership of 7 staff at respective sites
- Designing, implementing and running a recruiting strategy to grow Lidl E-Commerce from 300 to 2000 employees in 18 months (building logistics centers and decentralized IT/SAP competence centers)
- Designing and implementing various HR tools (structured selection ACs for managers, compensation models, employee surveys, performance review systems, structured competency management)
- Managing M&A HR integration and supporting subsidiaries (in Berlin)
- Guiding and shaping organizational and change processes within Lidl E-Commerce International and Lidl Digital
Aug 2012 - Feb 2015
2 years 7 monthsHamburg, Germany
HR Business Partner
OTTO GmbH & Co. KG
- Advising managers at all levels and supporting about 1000 employees
- Designing new and improving existing HR tools and presenting to the executive board
- Conducting development and advisory talks and moderating conflict discussions
- Handling personnel cases, suitability and potential diagnostics
- Compensation & Benefits (e.g. job evaluation using Hay, designing development and retention measures)
- Guiding and shaping organizational and change processes
- Designing, running and improving workshops and trainings for managers
- Working closely and negotiating with the works council (e.g. new agreements or social plans)
- Cross-functional project work (e.g. outsourcing accounting to a shared service center, “Diversity at Otto” project, “Focus” restructuring project)
- Representing Otto Group and subsidiaries before labor courts in Hamburg, Freiburg and Saarbrücken
Jan 2011 - Jul 2012
1 year 7 monthsHamburg, Germany
HR Advisor
E.R. Capital Holding GmbH & Cie. KG
- Advising managers and supporting employees at NORDCAPITAL
- Developing staff and leaders
- Recruiting and HR marketing, expanding university and school marketing
- Leading and mentoring up to 20 apprentices and trainees
- Overall responsibility for contract negotiations with external vendors and consultants
- Supporting employees and managers in organizational and change processes
- Implementing HR policies and processes and continuously optimizing workflows
- Managing HR costs and budgets in close coordination with managers and executives
- HR projects, e.g. implementing new HR software (Persis) and replacing existing system (Sage), introducing company pension scheme
Mar 2008 - Dec 2010
2 years 10 monthsHamburg, Germany
HR Advisor
LichtBlick AG
- Responsible for recruiting & HR marketing
- Filling about 500 positions in 2.5 years (including turnover) focused on IT, sales and engineering
- Building 20 sales and service partner locations across Germany
- Developing new recruiting strategies and concepts
- Designing, implementing and running assessment centers
- Leading contract negotiations with external vendors
- Planning and running trade shows
- Advising and supporting managers and staff on all HR topics and preparing contracts, certificates, addenda and references
- Designing and running presentations, workshops and trainings
- Training manager: responsible for up to 30 apprentices; creating a new training concept for commercial professions
- Leading HR digitization and automation projects, e.g. selecting and implementing an IT applicant management system (Rexx)
- Optimizing and adapting HR processes to support growth
- Working closely with the works council
- Supporting change processes
- Acting as deputy HR manager
Oct 2007 - Feb 2008
5 monthsStuttgart, Germany
Recruitment Consultant
Saphir Consulting (now Ratbacher)
Oct 2006 - Mar 2007
6 monthsThesis Project
H. BUTTING GmbH & Co. KG
Oct 2005 - Mar 2006
6 monthsRamsgate, United Kingdom
Intern
Jobcentreplus Ramsgate / UK
Aug 2002 - Dec 2003
1 year 5 monthsCelle, Germany
Dual Student
BGC Beratungssozietät
Summary
- More than 15 years of experience in strategic and operational HR work and organizational development – as a generalist and leader (>25 employees), hands-on mentality and positive attitude
- Leading New Work projects (4-day week, flexible work schedules, agile organization, etc.)
- Strategic and operational set-up of companies in retail, energy, e-commerce, consulting, logistics and IT; filling over 1000 positions
- Leading company-wide transformation projects and shaping change processes
- Initiation and set-up of a central recruiting department in a retail company and management of the operational unit (about 25 employees)
- Designing and implementing new and improving existing organizational structures, HR tools and processes
- Designing and implementing sustainable talent management systems including building onsite and online academies and developing new learning concepts, methods, career paths and models
- Designing, moderating and leading workshops, leadership trainings and selection processes for managers and staff; conducting management audits
- Leading employer branding projects to build an employer brand (including project management, creative concept and implementation planning)
- Leading HR IT projects to digitize and automate processes and implementing HR IT solutions such as SAP eRec, Personio, Rexx, Microsoft Dynamics, Sage, Predictive Index, Persis
Languages
German
NativeEnglish
AdvancedSpanish
ElementaryFrench
Elementary Education
Oct 2015 - Apr 2020
TU Kaiserslautern
M.A. Organizational Development · Organizational Development · Kaiserslautern, Germany · 2.0
Apr 2004 - Mar 2007
Heidelberg University of Applied Sciences
Dipl. Business Psychologist (FH), HR and Organization · Business Psychology · Heidelberg, Germany · 1.8
Aug 2002 - Dec 2003
Mannheim University of Cooperative Education
Business Administration · Mannheim, Germany
...and 1 more
Certifications & licenses
Greator Coach
Hay Analyst
Predictive Index Analyst
Psychological Counselor
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