Consultant, Process Analyst

Media support for internal and external communication

Conducting interviews with project leaders and participants for use in video productions for social media and internal communication

Independent media production for various platforms, considering power-sensitive structures in international development cooperation, especially in visual language

Relationship building

Project visits to NGOs with the aim of reviewing their goals, structures, and processes:

Hand in Hand Development (Ribavu): microcredit program, vocational training, warehouse construction, funding for COVID-19 hygiene measures, special financing after the volcanic eruption in Goma

AIMPO Made in Rwanda (Bugasera): modern ceramic production center, training for trainers (social media marketing, business management skills, networking)

SYTRIECI (Kigali): advocacy for street vendors, founding a trade union, access to public sales areas

Impact measurement and quality management using self-developed "Foundation Indicators"

Project status analyses through semi-structured interviews

Relationship building

Project visits to NGOs:

ECSAT "Equality-based Community and Training" (Galle): training and capacity-building program for people with disabilities, access to work and income, financing of infrastructure and trainers

PEaCE "Protecting Environment and Children Everywhere" (Colombo): advocacy for children's rights, fighting sexual exploitation, awareness-raising campaigns to sensitize society, visit to a Fair Trade tea plantation and tea factory, supply chain review for communication purposes

Semi-structured interviews

Store modernization at Aldi Bremer Street

Supported the change process and preparations on the communication and HR side: building teams, training on the new store concept, responding to new staffing needs, setting up new warehouse management structures, planning and executing the opening event

Close monitoring of new processes and support of operations during the hypercare phase

Planning and execution of logistics processes before reopening, especially initial stocking and shelf layout replication

Traditional project management (Waterfall)

PRINCE2

Trainee: performed all activities from sales associate to store management of two stores and trained for regional manager tasks

KPI-driven management of 5–7 stores

Budget responsibility based on staffing levels

Operational management with communication to C-level

Personnel responsibility for up to 80 employees, new hires, recruiting and disciplinary matters

Auditing activities and quality management

Annual reviews and goal setting with store managers

Responsibility for cash holdings and reconciliation of POS systems

Management of maintenance measures for store properties

Implementation and troubleshooting of POS systems

Operational leadership for store closures or modernizations of various locations

Merchandise management and overseeing inventories

Tracking of theft incidents

Traditional project management

Problem analysis and measures to reduce material consumption in functional insulated glass production, focusing on scrap rate analysis and breakage analysis

Investment calculation for automated storage system, sorting line and cutting line

Cost analysis of the machine defect of the spacer frame bending machine to determine repair vs. replacement

Process analysis

Employee interviews

Cost analysis

Investment calculation