Supported the restoration of power and broadband supply in the Ahr Valley
Handled property matters for network planning engineers
Conducted land registry and authority inquiries
Surveyed and calculated compensation payments
Assisted with process optimization
Stakeholder management
Communication with C-level
Time and implementation planning
BPMN 2.0
Jan 2023 - Feb 2023
2 months
Rwanda
Board Member Internal Advisory Board, Public Relations Expert
Lemonaid & Charitea e.V.
Managed media for internal and external communication
Conducted interviews with project leaders and participants for video productions for social media and internal communications
Independently produced media for various platforms, considering power-sensitive structures in international development cooperation, especially in imagery and language
Relationship building
Project visits to review goals, structures & processes defined in project funding:
Hand in Hand Development - Ribavu: microloan program, vocational training, warehouse construction, funding for COVID-19 hygiene measures, special funding after volcanic eruption in Goma
AIMPO Made in Rwanda (Batwa ceramics) - Bugasera: modern ceramics center, training for trainers (social media marketing, business skills, networking)
SYTRIECI - Kigali: advocacy for street vendors, founding a trade union, access to public sales spaces
Impact measurement and quality management using custom “Foundation Indicators” covering all focus topics of the organization
Project status analyses through semi-structured interviews
Aug 2020 - Dec 2023
3 years 5 months
Hamburg, Germany
Consultant, Advisory Board Member, Board Member
Lemonaid & Charitea e.V.
Board of the internal advisory board from September 2022 to July 2023
Strategic advice on focus areas and portfolio decisions
Project selection and evaluation of development projects in the global South
Conducted feasibility studies and project analyses
Budget review (total volume 2022 > €1M)
Monitoring and evaluation including project visits in Rwanda and Sri Lanka
Liaison for Lemonaid Beverages GmbH staff to the Lemonaid & Charitea Foundation, especially on communication issues
Pitched selected project proposals to the external advisory board with experts from NGOs in the project countries (e.g., Viva con Agua, Plan International, Chair of Sustainability Management Nuremberg, Opportunity International and more)
Public relations including representation of marketing interests like imagery and CI integrity
Portfolio analyses
Requirements analyses
Risk analyses
Six Sigma
Jan 2020 - Feb 2020
2 months
Sri Lanka
Sales and Public Relations Expert
Lemonaid & Charitea e.V.
Relationship building
Project visits to the following NGOs:
ECSAT “Equality-based Community and Training” - Galle: training and skill-building program for people with disabilities; access to work and income; funding for necessary infrastructure; funding for trainers
PEaCE “Protecting Environment and Children Everywhere” - Colombo: advocacy for children’s rights; fight against sexual exploitation; awareness campaigns in society
Visited fair trade tea plantation and factory with production staff, reviewed the supply chain for sales communication
Semi-structured interviews
Oct 2018 - Dec 2023
5 years 3 months
Process Analyst, Sales Representative with Project Focus
Lemonaid Beverages GmbH
Establish and live KPI-driven processes
Independently manage sales and marketing measures in grocery retail
Advise on POS marketing activities
Customer acquisition and relationship management
Stakeholder management and key account support
Manage new hires during onboarding
Sales process analysis for SalesForce implementation
Process analysis
KPI-based controlling & monitoring
Feb 2018 - Feb 2018
1 month
Belm, Germany
Project Manager at Operational Level, Regional Manager
Aldi GmbH & Co KG
Store modernization Aldi Bremer Straße, Belm
Guided the change process and prepared communication and HR measures, including:
Team building
Training on the new store concept
Responding to new staffing needs
Setting up new warehouse management structures
Planning and execution of the opening event
Close monitoring of new processes & support during hypercare phase
Planning and execution of logistics processes before reopening, especially initial stocking and shelf setup
Classic project management (waterfall)
PRINCE2
Sep 2017 - Sep 2017
1 month
Osnabrück, Germany
Project Manager at Operational Level, Regional Manager
Aldi GmbH & Co KG
Store closure Aldi Petersburger Wall, Osnabrück
Prepared for the end of operations
Staff planning and developing options for ongoing employment
Guided the change process and prepared communication measures
Started logistics measures during operations & planned clearance sales
Planned and executed logistics for remaining goods and assets with C-level coordination, disposal and reuse
Archiving & inventory
Classic project management (waterfall)
PRINCE2
Oct 2016 - May 2018
1 year 8 months
Greven, Germany
Project Manager, Regional Manager
Aldi GmbH & Co KG
Trainee: all tasks from sales associate to store manager of two stores and training for the regional manager role
KPI-driven management of 5–7 stores
Budget responsibility based on staffing ratios
Operational management with C-level communication
Personnel responsibility for up to 80 employees
Recruiting, onboarding and disciplinary responsibility
Audits and quality management
Conducting annual reviews & setting goals with store managers
Cash handling & POS system reconciliation
Managing measures for store maintenance
POS system setup and troubleshooting
Operational lead for store closures or modernizations
Inventory management and inventory counts
Monitoring theft incidents
Classic project management
Apr 2014 - Jul 2014
4 months
Greifswald, Germany
Process Analyst, Consultant
Hicare (University Medical Center Greifswald)
Process analysis of MRSA diagnostics in the hospital to determine process lead times
Collaboration with the microbiology department and University Medical Center Greifswald
Analysis & presentation to a scientific panel
Process analysis / flowchart / BPMN
Time analysis
May 2010 - Jul 2010
3 months
Westerstede, Germany
Business Analyst, Process Analyst
Semcoglas GmbH
Developed problem analysis and measures to reduce material consumption in insulating glass production
Focused on scrap rate analysis and breakage determination
Investment calculation for automated storage/sorting system and cutting machine
Separate cost analysis of the spacer frame bending machine defect to determine repair vs. replacement
Process analysis
Employee interviews
Cost analysis
Investment calculation
Summary
Cooperative and strategic personality with a hands-on mentality
Commercial know-how combined with strong communication skills
Goal-oriented way of working and successful at setting up KPI-driven projects
Implementer of strategic decisions on the operational level
Extensive experience leading teams of various sizes
Intercultural competence from project work in the global South
Languages
German
Native
English
Advanced
Education
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Diploma in Business Administration · Sales and Key Account Management Food Retail