Management-Consultant, Business-Analyst

Experience With Sap

• Sap Sap-crm Sap-is-u Sap-edm Sap-bw/bi Sap S/4hana

Other Software

• Aris, Signavio, Sap-signavio, Igrafx, Bic Process-design
• Various Crm Systems Clarity Devops Ms Visio Ms Office Nice, Rtim Loadstar Benchmarks Between Sap-crm, Salesforce, Salesforce Energy & Utilities Cloud, Microsoft Crm, Ms-dynamics, Sap Hybris, Aurea Crm, Cursor-evi, Cursor-tina, Pisa Sales, Cas Genesisworld, Wilken Neutrasoft, Superoffice, Schleupen, Sugarcrm, Siebel/oracle
• Adobe Marketing Cloud, Oracle Eloqua, Marketo, Salesforce Marketing, Sap Hybris Marketing

Focus Areas

• Expert In Process Recording, Process Analysis, Process Design, Signavio, Aris, Bic, Process Control, Creating Concepts, Functional Specs, Requirements Specs, More Than 25 Years Of Experience In This Area
• Expert In Project Management, Traditional And Agile (Scrum), Project Leadership, Product Ownership, Team Management, Reporting, Budget Monitoring, Business Cases, More Than 20 Years Of Experience In This Area
• Expert In Customer Relationship Management, Large Crm Implementation Projects, Migrations, Analysis And Enhancements Of Existing Systems, Sales Management, More Than 25 Years Of Experience In This Area
• Expert In The Energy Industry (Sales, Operations, Grids, Services), Over 30 Years Of Industry Experience, Various Projects In All Company Areas On Energy-related Topics
• Training, Coaching, User Support, Basic And Process-oriented, Training Concepts, User Manuals, Guides, Training Videos, More Than 30 Years Of Experience In This Area
• Test Management, Test Coordination, Quality Assurance, Test Scripts, Test Monitoring, Leading Test Teams, More Than 15 Years Of Experience In This Area
• Data Quality Assurance, Concept And Implementation Of Data Quality Controlling, Monitoring, Business Intelligence Projects, Setting Up And Leading Quality Circles, More Than 20 Years Of Experience In This Area
• Over 30 Years Of Consulting Experience, Expert In Moderation, Presentation, Interviewing Techniques, Coaching, Motivation, Communication

Selection Of Energy Industry Project Topics

• Implementation Of Various Requirements From Bnetza, Mabis, Gpke, Geli, Gabi-gas, Wim, Energy Industry Act Amends, Unbundling, Load Profiles, Rlm, Slp, Tlp
• Sales And Procurement Portfolio Management, Crm System Implementations, Benchmarks, Crm Process Optimization, Is-u Process Optimization, Next-best-action, Work And Process Instructions, Supplier Switching, Data Protection, Installment Plans, Customer Self-service, Usability, Internal Cost Allocation, Service Notes, Meters (Switching, Calibration, Repair, Inspection, Maintenance, Reading, Measuring, Troubleshooting)
• Energy Data Preparation, Energy Balancing, Sales Controlling, Sales Management Reporting, Measurement Concept Models, Process Monitoring And Control, Master Data Model, Product Changes, Product Catalog, Product Development, Billing Execution, Meter Data Processing, Invoice Generation, Grid Operator Billing, Complaint Management, Balancing Group Management, Balancing Clearing, Credit And Debit Clearing, Document Management, Monitoring And Reporting, Data Formats/edifact, Imbalance Settlement, Settlement, Certification, Ias 39, Fast Close, Energy Financial Closing, Sarbanes-oxley Act, (Day)-ahead Forecasting, Forecasts And Variance Analysis, Portfolio Management, Scheduling, Risk Controlling, Time Series Data, Data Quality, Planning And Costing Systems, Energy Costing, Workflow Management, Campaign Management, Lead Management, Record Management Systems, Digital Archiving Systems, Interactive Call Guides, Customer Retention, Kpis, Training Materials, Training/coaching, Heat Contracting, Purchase Requisition (Banf), In01, Photovoltaic Contracting, Client Separation Sap Is-u, Sales Of Contracting Products/projects, Chp, Wind Parks, Works Council Agreements, Role And Authorization Concepts, Planned Maintenance, Order To Cash, Request To Service, Purchase To Pay, Materials Management, Core Finance Processes: Fixed Assets, Management Control, Accounts Receivable, General Ledger, Accounting And Reporting, Accounts Payable, Tax, Treasury, Demand Management, Project Portfolio Management, Hkvo, Ffvav, Eed, Direct Marketing Of Renewables, Grid Usage/registration, Feed-in, Grid Usage Management, And More.

Industry Focus Energy

• Company Areas: Sales, Operations, Grid Management, Grid Sales, Customer Service, It, Energy Trading, Technical Service, Accounting, Core Finance, Maintenance, Materials Management, Meter Data Management (Msb), Metering Point Management (Mdl), Distribution System Operators (Vnb), Energy Data Management, Billing Verification (Bkv), Load Flow (Lf)
• Activities: Process Modeling, Process (Re-)design, Concept Creation (Requirements Specs, Functional Specs), Creating Tenders (Rfp), Project Management (Traditional And Agile/scrum), Project Leadership, Reporting To Division Management/executive Board/ceo, Training Materials Creation, Training/coaching, Test Management, Leading Quality Circles, Business Case Calculation, Steering Committees
• Customer Segments: Wholesale, Sme (Small & Medium Enterprises), Retail, Special Customers (Resellers/city Utilities, Housing Industry, Municipalities, Corporations, Feed-in, Eeg, Cooperatives, Framework Contracts)
• Commodities: Electricity, Gas, Heat, District Heating, Cooling, Water, Wastewater, Compressed Air, Renewable Energies, Waste, Environmental Services

Industry Knowledge

• Utilities, It Services, Insurance, Banking, Automotive, Technical Services, Etc.