Axel Gierspeck
Best Consultant Award 2016
Experience
Jan 2025 - Apr 2025
4 monthsProcess Manager
SEFE Energy GmbH
- Process management, project management
- Business process modeling market-to-order, order-to-cash
- Replacement of existing CRM system
Jan 2024 - Jan 2025
1 year 1 monthProcess Manager
Stadtwerke Gießen AG
- Process management
- Process modeling
- Process support for S/4HANA implementation
Sep 2023 - Jan 2025
1 year 5 monthsProject Manager
MIT.N Mittelhessen Netz GmbH
- Project management and leadership
- Implementation of CRM system based on Cursor TINA CRM and ITC portal solution
- Requirements specification, requirements analysis, process modeling
- Implementation and service provider management
- Classical and agile project management
- Reporting to various boards, business sponsors, company management
Sep 2023 - Jan 2025
1 year 5 monthsProject Manager
Stadtwerke Gießen AG
- Project management and leadership
- Extension of CRM sales system
- Process analysis for sales and customer service
- Requirements specification, requirements analysis
- Implementation and service provider management
- Classical and agile project management
- Reporting to various boards, business sponsors, company management
May 2022 - Jun 2023
1 year 2 monthsProject Manager
EnBW Energie Baden-Württemberg AG
- Project management and leadership
- Implementation of Customer Asset Renewables Interface System based on Cursor EVI CRM and ITC portal solution
- Virtual power plant, direct marketing wind power, solar
- Overall responsibility for project team
- Service provider management
- Agile project management
- Reporting to various boards, business sponsors, company management
Jun 2021 - Mar 2022
10 monthsMulti-Project Manager
enercity Contracting GmbH
- Multi-project management
- Support for SuperOffice CRM implementation
- Process management, building comprehensive process model
- Setup of process owner system and workflow descriptions
- Optimization of billing systems
- Support for deletion concepts according to GDPR
- Renewable Energy Directive RED II, Energy Efficiency Directive EED
- HKVO, FFVAV, heating cost billing
- District heating processes for planning, construction, operation of CHP plants
- Digital mass mailing, external print service providers
- Support for customer portal selection
- Various other projects and topics
Dec 2020 - Feb 2021
3 monthsConsultant
Stadtwerke Brandenburg an der Havel
- Concept development, workshop
- Creation of rough requirements catalog
- Market analysis CRM software vendors
Nov 2020 - Apr 2021
6 monthsMulti-Project Manager
TEAG Thüringer Energie AG
- Multi-project management
- Demand management sales/IT
- Implementation of IT project management directive
- Member of Change Advisory Board
- Introduction of Salesforce CRM system
- Consolidation of CRM systems
- Support for various projects:
- Introduction of Robotic Process Automation
- Non-commodity sales
- wMSB dashboard
- SAP CRM patch
- Combined products
- Portals
- Various other projects and topics
Dec 2019 - Nov 2020
1 yearProcess Manager
Veolia Gruppe Deutschland
Process management and process design for:
Fixed Assets
Management Control
Accounts Receivable
General Ledger
Accounting and Reporting
Accounts Payable
Tax
Treasury
Purchase to Pay
Materials Management
Order to Cash
Request to Service
Maintenance
Creation of process model and process handbook
Requirements analysis
Process modeling of all processes at specification level
Process support for S/4HANA implementation
Analysis of scope items
May 2019 - Nov 2019
7 monthsSub-Project Manager
SWM Stadtwerke München GmbH
- Concept development, requirements engineering, sub-project management
- Implementation of Robotron e-sales as sales system
- Creation of technical concept/requirements specification
- Planning and execution of workshops
- Interfaces to SAP-IS-U, forecasting, procurement
- Time series management, forecasting, calculation, energy data management
Apr 2019 - May 2019
2 monthsNeunkirchen, Germany
Consultant
KEW Kommunale Energie- und Wasserversorgung AG
- Concept development, workshop
- Creation of rough requirements catalog
- Market analysis CRM software vendors
Sep 2018 - May 2019
9 monthsProject Manager
STEAG New Energies GmbH
- Concept development and project management
- Planning CRM implementation
- Requirements specification creation
- Development coordination
- Software vendor coordination
- Interface definition support
- Test preparation and management
- Data transfer/migration coordination
- Basic and process-oriented training
- Roll-out coordination
- Pilot phase support
- Quality circle initiation
Feb 2018 - Aug 2018
7 monthsProject Manager
STEAG New Energies GmbH
- Concept development and project management
- Support for CRM benchmark
- Process analysis and optimization for heat, CHP, KWKG, wind farms
- Creation of requirements specification for CRM implementation
- Creation, execution and analysis of Request for Proposal (RfP)
- Support for tender process
- Workshops with software vendors
- Sub-project for expansion to entire group
- Project marketing
Feb 2017 - Feb 2018
1 year 1 monthProject Manager
TÜV Rheinland AG
- Concept development and project management
- Creation of broad-view for CRM usage
- Support for CRM benchmark
- Support for marketing automation tool benchmark
- Creation of requirements specification for CRM implementation
- Process analysis and optimization
- Support for tender process
- Planning international implementation in 30 countries with 4500 users
Oct 2016 - Dec 2016
3 monthsBerlin, Germany
Project Manager
Vattenfall Europe Information Services GmbH
- Concept development and project management
- Creation of requirements specification for CRM implementation
- Preparation of CRM vendor benchmark and tender
- Support for web/app strategy and customer portal including authentication tools
- Integration of key account tool
- Integration of complaint management, installer management, contractor management, house connection management, meter installation portal, service provider portal, claims handling, document archive
Apr 2016 - Aug 2016
5 monthsVienna, Austria
Process Consultant
WienIT
- Process consulting, concept development, and project management
- Business analysis and requirements engineering
- Separating SAP-ISU into two systems for grid and supplier
- Creating requirements specifications for acquisition, customer service, billing, and claims management processes
- Connecting customer service processes to IDEX-AT 1, 2, 3, claims management/contract account, billing, master data, reporting, archiving, form printing, and interfaces
- Linking authorizations, legal requirements, grid data management, and migration
- Supporting test management
- Managing work packages for grid and energy customer service processes
Nov 2015 - Mar 2016
5 monthsVienna, Austria
Process Consultant
WienIT
- Process consulting, concept development, and project management
- Business analysis
- Separating SAP-ISU into two systems for grid and supplier
- Creating requirements specifications for acquisition, customer service, billing, and claims management processes
- Process redesign
- Managing work packages for grid and energy customer service processes
Sep 2015 - Oct 2015
2 monthsProcess Consultant
RWE Effizienz GmbH
- Process consulting and concept development
- Reviewing requirements specification for photovoltaic contracting
- Creating requirements specification for photovoltaic contracting
- Redesigning sales processes for photovoltaic contracting
- Product management
- Supporting campaigns
- Purchase requisition (IN01) and order processing
- Aftersales processes
- Test management
Jul 2015 - Oct 2015
4 monthsProcess Consultant
RWE Effizienz GmbH
- Process consulting and concept development
- Reviewing requirements specification for B2C heat contracting
- Creating requirements specification for B2C heat contracting
- Redesigning sales processes for B2C contracting
- Product management
- Supporting campaigns
- Purchase requisition (IN01) and order processing
- Aftersales processes
- Test management
Feb 2015 - Jul 2015
6 monthsWorms, Germany
Expert Evaluator
FH Worms University of Applied Sciences
- Expert evaluator as an industry representative in evaluation teams
- Writing expert opinions
- Quality assurance and practical relevance
- Concept review, study structure, modularization, workload, implementation, and quality management
- International Business Administration and Foreign Trade (IBA) Bachelor of Arts (B.A.), Master of Arts (M.A.)
- Business Administration (B.A.)
Summary
Axel Gierspeck | better solutions is among the top 300 consulting firms in Germany in 2016! I would like to thank everyone for the great cooperation and look forward to new challenging projects.
Project roles and areas of activity Management Consultant, Business Analyst, Project Manager, Subproject Manager, Management Consulting, traditional and agile project management (Scrum), test management, staff leadership, steering activities, reporting, interim management, budget responsibility, business process modeling, creation of functional specifications, requirement specifications, functional requirement documents, business cases, business plans, expert reports, studies More than 30 years of consulting experience, expert in facilitation, presentation, interviewing techniques, coaching, motivation, communication
Languages
German
NativeEnglish
IntermediateEducation
University of Göttingen
Economics and Social Sciences · Göttingen, Germany
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