Florian Suckfüll - Lead Consultant

Q: Where is Florian based?

Florian is based in Munich, Germany .

Q: What languages does Florian speak?

Florian speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Florian have?

Florian has at least 12 years of experience. During this time, Florian has worked in at least 21 different roles and for 20 different companies . The average length of individual experience is 5 months . Note that Florian may not have shared all experience and actually has more experience.

Q: What is Florian's latest experience?

Florian's most recent position is Lead Consultant at E-Commerce Brands (FMCG and Fashion) .

Q: What companies has Florian worked for in recent years?

In recent years, Florian has worked for E-Commerce Brands (FMCG and Fashion) , German Mittelstand, DAX40 and Fortune 500 , Retailer , Mid-sized Educational Academy , and Software Developer .

Q: Which industries is Florian most experienced in?

Florian is most experienced in industries like Information Technology (IT) , Government and Public Administration , and Professional Services . Florian also has some experience in Manufacturing , Retail , and Fashion and Apparel .

Q: Which business areas is Florian most experienced in?

Florian is most experienced in business areas like Information Technology (IT) , Project Management , and Strategy and Planning . Florian also has some experience in Quality Assurance (QA) , Marketing , and Product Development .

Q: Which industries has Florian worked in recently?

Florian has recently worked in industries like Professional Services , Information Technology (IT) , and Retail .

Q: Which business areas has Florian worked in recently?

Florian has recently worked in business areas like Information Technology (IT) , Project Management , and Marketing .

Recommended expert

Munich, Germany

Experience

Oct 2023 - Present

2 years 5 months

Lead Consultant

E-Commerce Brands (FMCG and Fashion)

Identifying patterns in the behavior of the most valuable customers using touchpoint and cohort analysis, and introducing customer tags and post-purchase surveys
Data-driven customer journey analysis
Defining goals and KPIs
Preparing decision templates including time and cost
Developing a loyalty strategy and roadmap
Implementing and optimizing loyalty and referral programs
Retention marketing and retail media
Developing and executing measures to improve customer experience, repurchase rate and customer lifetime value
Managing existing agencies

Aug 2023 - Present

2 years 7 months

Lead Consultant

German Mittelstand, DAX40 and Fortune 500

Establishing a shared knowledge base on Gen Z and Gen Alpha consumer behavior
Introducing innovative technologies to optimize the customer journey
Highlighting competitor use cases
Identifying opportunities aligned with company objectives
Detailing the most promising opportunities
Developing the approach model
Defining goals and KPIs
Preparing a decision template including time and cost

Feb 2023 - Jul 2023

6 months

Project Manager & Lead Consultant

Retailer

Conducting discovery workshops for requirements analysis
Developing a strategy to achieve business goals for increased customer loyalty
Designing processes, marketing plans and overall design
Managing the development of upgradable ERC721 smart contracts on the Polygon blockchain
Building a Web3 interface and Wallet Connect
Creating 3D designs, the landing page and communication content
Deploying the smart contract on the Polygon blockchain
Executing an airdrop to registered users
Preparing decision templates and supporting business development

Jan 2023 - Jul 2023

7 months

Project Manager & Lead Consultant

Mid-sized Educational Academy

Conducting a discovery workshop to identify the potential of a metaverse presence
Creating a scope of services and a criteria catalog to select the right technology provider
Presenting the decision template
Designing content and structure according to the defined objectives
Executing the blockout phase with the service provider
Supporting implementation and managing service providers
Presenting the solution at the company's innovation days

Jul 2022 - Present

3 years 8 months

Project Manager

Software Developer

Developing the business model for a Web3 customer loyalty app
Conducting requirements engineering with design thinking workshops
Designing target processes
Designing the target architecture including interfaces
Leading the project as Scrum Master
Implementing the Web3 components

Jul 2022 - Jan 2023

7 months

Project Manager

Austrian startup

Designing the technical process for an NFT project
Developing an ERC721 smart contract
Creating the minting page, including support for fiat currency
Implementing the Web3 interface

Jan 2022 - Aug 2022

8 months

Project Manager and Management Consultant

Healthcare sector

Managing developers and quality assurance in processes and architecture for an online customer platform
Managing stakeholders (client and service providers)
Carrying out change management
Moderating and documenting workshops and sprint meetings
Reporting to management
Using Microsoft D365 Sales (CRM), PowerApps, and Power BI

Jan 2022 - Apr 2022

4 months

Project Lead & Lead Consultant

FMCG

Developing a strategy to achieve business goals for launching a new product
Designing technical processes, marketing planning, and design
Identifying the most loyal customers and designing the customer journey
Creating 3D designs, the landing page, and communication content
Implementing the payment process with internal loyalty points
Integrating into the existing iOS and Android apps
Managing communication on the website, Instagram, and TikTok

Oct 2021 - Present

4 years 5 months

Lead Consultant

German mid-market companies, DAX40, and Fortune 500

Establishing a common knowledge base on Web3 and the Metaverse
Highlighting competitors’ use cases
Identifying potential innovative technologies aligned with business goals
Detailing the most promising opportunities
Developing the go-to-market strategy
Developing the operating model
Defining goals and KPIs
Creating a decision paper including timelines and costs

Jul 2021 - Oct 2021

4 months

Project Manager and Management Consultant

Healthcare sector

Analyzing the current state in the dimensions of processes, architecture, rollout planning, methodology, and costs for an online customer platform
Defining standard processes to reduce complexity
Developing project organization, role descriptions, regular meetings, and milestones
Creating the project plan, including selection of the appropriate project methodology
Preparing decision papers (business cases and cost-benefit analysis)
Managing stakeholders (client and service providers)
Moderating and documenting weekly regular meetings

Jun 2021 - Jan 2022

8 months

ERP Consultant and Project Manager

Public Sector

Setting up the project to implement Microsoft Business Central
Developing the project organization, role descriptions, regular meetings, and milestones
Managing the client and the implementation partner
Defining standard processes to reduce complexity
Assisting in designing a new overall architecture (migrating from on-premises to the cloud, replacing the middleware)
Helping define data structures and data flows
Stakeholder management
Conducting UAT testing
Conducting user training

Nov 2020 - Apr 2021

6 months

Project Manager and ERP Consultant

Public Sector

Analyzing existing process and IT documentation
Defining target processes (Idea to Offer, Order to Cash, Purchase to Pay, Finance, Controlling)
Supporting the design of a new cloud-wide architecture
Creating the project plan and tracking tasks
Stakeholder management and reporting to management
Preparing tender documents (scope of services, criteria catalog, pricing sheet)

Sep 2020 - Apr 2021

8 months

ERP Consultant and Project Manager

Manufacturing Industry

Analyzing the current state in terms of processes, architecture, rollout planning, methodology, and costs
Defining standard processes to reduce complexity
Supporting the design of a new overall architecture (migrating from on-premises to the cloud, replacing the middleware) in coordination with Microsoft Dynamics 365 ERP for FI/CO, SCM, BI, production, warehouse, webshop, and PIM
Helping define data structures and data flows
Developing the project organization, role descriptions, regular meetings, and milestones
Creating the project plan, including selecting the appropriate project methodology
Stakeholder management and reporting to management

Oct 2019 - Apr 2020

7 months

ERP Consultant and Head of Project Management Office (PMO)

Retail

Analyzing existing process and IT documentation
Reviewing the implementation partner's concepts, SDDs, and PBIs
Defining target processes in O2C, P2P, FI/CO, SCM, webshop, and warehouse
Supporting the design of a new overall architecture regarding the ERP system
Creating the project plan and tracking tasks
Managing the implementation partner and the client's project resources
Conducting an RFI for a new webshop and PIM system
Reporting to management
Creating a rollout plan with variants (Big Bang, phased rollout)
Introducing an agile and user-centered project methodology
Introducing prototyping and automated testing to increase speed

Oct 2019 - Apr 2020

7 months

Business Consultant and Project Manager

Software Developer

Conducting workshops for requirements analysis to establish enterprise architecture management
Supporting the design of a target architecture, including interfaces
Mapping and optimizing business processes to reduce complexity and redundancies
Developing a migration plan from on-premises to the cloud
Creating a cost overview with optimization recommendations

Apr 2019 - Sep 2019

6 months

Business Consultant & Head of the Project Management Office (PMO)

Manufacturing Industry

Analysis of the current status of business processes and IT architecture
Setting up a PMO for the introduction of a group-wide CRM system (Microsoft Dynamics 365)
Modeling of target processes and IT architecture with the aim to work as standard-based as possible
Developing rollout scenarios including decision templates
Managing the implementation partner and the client's internal resources
Creating weekly management reports to communicate project status
Creating a rollout plan including options (big bang, phased rollout)
Supporting change management, training, and education concepts

Feb 2018 - Jul 2018

6 months

Management Consultant & Project Management Office (PMO)

Shipping

Requirements analysis for an IT sourcing strategy
Defining the target design of IT architecture, infrastructure, and organization
Defining IT architecture and infrastructure projects to reach the target state
Dependency analysis of IT architecture projects regarding IT governance, IT organization, and related communication
Defining sourcing packages
Developing a criteria catalog for potential service providers
Monitoring and controlling deadlines, budgets, and quality
Managing individual project team members

Oct 2017 - Dec 2018

1 year 3 months

ERP Consultant & Head of the Project Management Office (PMO)

Manufacturing Industry

Conducting workshops with the client for project definition (WBS, work packages, responsibilities) for a group-wide ERP system (Microsoft Dynamics 365)
Creating a project schedule considering the available capacity of project team members
Developing group-wide target business processes
Optimizing value chain processes
Supporting the design of the cloud target architecture
Creating management reports to present project status to investors
Managing the implementation partner and the client's internal resources
Creating and maintaining an overall master plan including identifying and showing dependencies
Creating and coordinating RFIs and RFPs for various scopes

Jun 2017 - Sep 2017

4 months

Management Consultant & Project Management Office (PMO)

Manufacturing Company

Developing a solid and future-oriented IT strategy
Conducting requirements analysis
Designing and conceptualizing the future IT architecture, IT organization, IT processes, and IT governance
Coordinating, moderating, and documenting workshops
Creating a project schedule considering the available capacity of project team members
Preparing management reports to communicate project status
Managing project team members
Creating and maintaining an overall master plan including identifying and showing dependencies between projects

Jan 2017 - Dec 2018

2 years

Risk Manager

Software Developer

Building and establishing an Information Security Management System (ISMS) in the role of risk manager
Developing the risk policy with the CEO and CFO
Modeling the IT infrastructure in the ISMS tool
Preparing and conducting workshops for threat and risk analysis
Analyzing workshop results and deriving measures to reduce risks
Directly reporting to the CIO and CFO

Jan 2017 - Jul 2018

1 year 7 months

Management Consultant and Project Management Office (PMO)

Software Developer

Development of a solid and future-oriented IT strategy as part of the group-wide digitization strategy
Coordination, facilitation, and minute-taking of meetings
Creating a project schedule considering the available capacities of project team members
Designing the IT architecture including infrastructure, organization and processes, sourcing, and governance
Preparing management reports
Coordinating project team members
Creating and maintaining a comprehensive master plan, including identifying and mapping dependencies between projects

Dec 2016 - Feb 2017

3 months

Management Consultant

IT Strategy Consulting

Developing an innovative, pragmatic approach to create robust, flexible, and scalable business models
Analyzing current methods
Combining different approaches into a unified process
Modeling a business model using Value Proposition Design, Business Model Canvas, and Environment Map
Practical application of the developed approach, including business model development, validation, and creation of a Minimum Viable Product

Jun 2016 - Dec 2016

7 months

Project Manager

Distribution

Implementing project management for the planning and support of an infrastructure migration to the cloud (Office 365 & Collaboration)
Conducting workshops with the client to define the project (WBS, work packages, responsibilities)
Creating a project schedule considering the available capacities of project team members
Monitoring project progress and ensuring on-time completion
Supporting conceptual development
Preparing management reports to communicate project status

Apr 2016 - Dec 2018

2 years 9 months

Risk Manager

Manufacturing Industry

Setting up and establishing an Information Security Management System (ISMS) as the risk manager
Defining risk policy with the CFO
Modeling the IT infrastructure in the ISMS tool
Preparing and conducting workshops for threat and risk analysis
Evaluating workshop results and deriving measures to minimize risks
Creating a project plan for the defined measures
Direct reporting to the CIO and CFO
Monitoring and controlling execution regarding schedule, budgets, and quality
Managing individual project team members

Nov 2015 - Dec 2016

1 year 2 months

Project Management Office (PMO)

Public Authorities, Administration

Designing a future-oriented communication solution with Unified Communication & Collaboration for 2,700 ports across 3 sites
Conducting inventory and needs analysis
Planning and preparing tender documents and evaluating bids for new procurement
Supporting proof-of-concepts
Project management and quality assurance during the implementation phase
Monitoring and controlling schedule, budgets, and quality
Managing individual project team members
Overseeing project implementation and quality assurance
Supporting conceptual development

Apr 2015 - Dec 2016

1 year 9 months

Project Manager

Public Client

Ensuring successful project execution during the IT infrastructure renovation
Coordinating, moderating, and documenting meetings
Conducting escalations to ensure timely involvement of contractors
Tracking the schedule and open tasks
Ensuring compliance with formal requirements according to public administration standards

Apr 2015 - Dec 2015

9 months

Project Associate and Acting Lead Consultant

Public Client

Ensuring project progress during the setup of a UC solution
Attending regular status meetings
Keeping meeting minutes
Assisting with the review of requirements specifications
Participating in technical meetings between client and contractor

Jan 2015 - Dec 2016

2 years

Project Management Assistant with project leadership responsibilities

Public Client

Continuing and optimizing the project flow during the setup of a UC solution
Acting as Project Manager
Coordinating, moderating, and documenting meetings
Tracking the contractor's deliverables
Tracking tasks and their timely completion
Preparing the project schedule
Conducting price and contract reviews with the contractor

Sep 2014 - Apr 2015

8 months

Subproject Manager

Public Client

Recording and assessing the existing IT infrastructure for VoIP readiness across multiple sites
Supporting project preparation and planning
Executing the project at the client's site to assess VoIP readiness
Conceptual review of the IT infrastructure including comparison with actual data
Consolidating, processing, and analyzing the collected data

Oct 2013 - Feb 2014

5 months

PMO Assistant and Support for Consultants

Energy Sector

Creating a planning basis for the Smart Working project
Tracking tasks and their timely completion
Coordinating and documenting meetings
Assisting with the documentation of technical concepts
Assisting with the creation of the results presentation
Assisting with the preparation of training materials

Jul 2013 - Aug 2018

5 years 2 months

Management Consultant and Project Management Office (PMO)

Public Clients

Replacing an existing phone system with around 10,000 ports at about 270 locations with IP-based communication systems
Implementing a standardized Unified Communication & Collaboration solution
Supporting rollout preparation
Monitoring and controlling rollouts
Assisting in conceptual development
Preparing management presentations
Conducting change management, training, and communication
Resolving ad-hoc issues and coordinating
Quality assurance and site acceptance

Nov 2012 - Jun 2013

8 months

Project Associate

IT Strategy Consulting

Implementing SAP Business ByDesign as the leading standalone ERP system to streamline the IT landscape
Performing an inventory analysis, including documenting current systems and business processes
Developing the conceptual design
Creating an implementation and migration plan
Gathering special requirements and customizing the system
Migrating existing data
Administration

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Information Technology (6 years), Government and Administration (6 years), Professional Services (5 years), Retail (3.5 years), Manufacturing (3.5 years), and Fashion (2.5 years).

Information Technology

Government and Administration

Professional Services

Retail

Manufacturing

Fashion

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Information Technology (12.5 years), Project Management (11.5 years), Strategy (6.5 years), Quality Assurance (5.5 years), Marketing (4.5 years), and Product Development (4 years).

Information Technology

Project Management

Strategy

Quality Assurance

Marketing

Product Development

Skills

Steering And Further Development Of Crm Strategies For Customer Acquisition, Activation And Retention
Steering And Strategic Alignment Of Online Marketing Campaigns Across All Channels Such As Email, Whatsapp, Meta, Instagram And Tiktok
Designing And Implementing Customer Loyalty Programs
Data-driven Analysis, Design And Optimization Of The Customer Journey
Data-driven Approach To Increase Retention Rate, Aov And Clv Through Cohort Analyses And Segment-specific Campaigns
Optimizing Customer Experience According To Customer Needs
Gen Z & Gen Alpha Consumer Behavior
Strategy & Management Consulting – Developing Roadmaps
Digital Transformation, Digitization Strategies, It Strategy
Business Model Development And Innovation
Business Development
Erp And Crm Design And Implementation
Process Consulting / Business Process Optimization (I2o, O2c, P2p, Fi/co, Ops) According To Bpmn 2.0
Project Management (Waterfall / Agile Methods)
Project Management Office (Pmo)
Entire Microsoft Portfolio (Office 365 Products, Dynamics 365 F&o And Sales)
Designing And Implementing Web3 & Metaverse Projects
Retail Media
E-commerce
Fmcg
Energy Services
Public Sector
Retail
Manufacturing Industry
Healthcare
Service Sector
It
Founder And Managing Director
Management Consultant
Process Consultant
Project Manager
Microsoft Dynamics 365 F&o And Sales
Process Modeling (Bpmn / Aris)
Sap Business Bydesign
Microsoft 365 (Teams, Word, Excel, Powerpoint, Outlook, Access)
Microsoft Project
Microsoft Visio
Business Model Canvas & Value Proposition Design
Scrum, Agile Project Management
V-model Xt
Solidity
Web3auth

Languages

German

Native

English

Advanced

Education

Munich University of Applied Sciences

Bachelor of Science · Business Informatics · Munich, Germany

University of Economics and Management

Master of Science · Business Consulting and Digital Management · Germany

Profile

Created

May 2024

Last Update

May 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Florian based?

Florian is based in Munich, Germany.

What languages does Florian speak?

Florian speaks the following languages: German (Native), English (Advanced).

How many years of experience does Florian have?

Florian has at least 12 years of experience. During this time, Florian has worked in at least 21 different roles and for 20 different companies. The average length of individual experience is 5 months. Note that Florian may not have shared all experience and actually has more experience.

What roles would Florian be best suited for?

Based on recent experience, Florian would be well-suited for roles such as: Lead Consultant, Project Manager & Lead Consultant, Project Manager.

What is Florian's latest experience?

Florian's most recent position is Lead Consultant at E-Commerce Brands (FMCG and Fashion).

What companies has Florian worked for in recent years?

In recent years, Florian has worked for E-Commerce Brands (FMCG and Fashion), German Mittelstand, DAX40 and Fortune 500, Retailer, Mid-sized Educational Academy, and Software Developer.

Which industries is Florian most experienced in?

Florian is most experienced in industries like Information Technology (IT), Government and Public Administration, and Professional Services. Florian also has some experience in Manufacturing, Retail, and Fashion and Apparel.

Which business areas is Florian most experienced in?

Florian is most experienced in business areas like Information Technology (IT), Project Management, and Strategy and Planning. Florian also has some experience in Quality Assurance (QA), Marketing, and Product Development.

Which industries has Florian worked in recently?

Florian has recently worked in industries like Professional Services, Information Technology (IT), and Retail.

Which business areas has Florian worked in recently?

Florian has recently worked in business areas like Information Technology (IT), Project Management, and Marketing.

What is Florian's education?

Florian holds a Master in Business Consulting and Digital Management from University of Economics and Management and a Bachelor in Business Informatics from Munich University of Applied Sciences.

What is the availability of Florian?

Florian is immediately available for suitable projects.

What is the rate of Florian?

Florian's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.