Alexander K. - Subproject Manager IT Migration (Carve-out)

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Witten, Germany

Experience

Nov 2023 - Feb 2025

1 year 4 months

Germany

Subproject Manager IT Migration (Carve-out)

EWE / WCG

Carve-out of Wärme+ customers from EWE into the new company WCG with about 24,000 metering points.
Developed a migration strategy, data migration, process redesign and migration.
Managed service providers, reporting to the steering committee and executive management.
Tools: Jira, Sharepoint, Draw.io, SAP S4, SAP PM, WILKEN (ENER:GY, P5), Carve-out.

Sep 2022 - Sep 2023

1 year 1 month

Germany

Process Manager

Glasfaser Ruhr

Designed fault management processes for further network expansion and cooperation with Telekom.
Prepared tender documents for a fault management dispatcher.
Drove decisions based on economic and strategic considerations.
Tools: SAP Signavio, S/PRI, Zele, Nextcloud, Asana, REST API (TMF).

Aug 2022 - Present

3 years 1 month

Germany

Project Manager

ATRON

Project manager for numerous customer projects (e.g. DB Regio, Regiobus Potsdam Mittelmark, VVS Stuttgart, Westverkehr, Vestische) for the introduction of the Germany ticket, eTicketing / VDV KA, connection to the data hub, and deployment and expansion of customer-adapted ATRON hardware and software locally and in the cloud (e.g. Kubernetes).
Project manager and analyst in developing and implementing optimization measures for efficient and structured work at ATRON, e.g. cross-department agility, KANBAN, meeting structures, templates, folder structures, tools.
Project manager for the implementation of Planisware Orchestra as a central tool for project management & time tracking with interfaces to JIRA, Personio and myfactory.
Tools: Cloud, Kubernetes, Embedded, ASPICE, Sugar CRM, myfactory ERP, JIRA / Confluence, Planisware Orchestra.

Dec 2021 - Jul 2022

8 months

Germany

IT Demand & Process Manager; ITIL

BayWa r.e.

Responsible for the IT demand process.
Redesigned the IT demand process after reorganization.
Implemented and ensured the mapping of the new IT demand process in SAP Signavio process governance; structured testing and validation.
Built and launched a new intranet site (wireframes).
Developed an IT service catalog structure following ITIL / ITSM; definition & implementation.
Tools: SAP Signavio, Sharepoint, Mural, Azure, AWS.

Oct 2021 - Mar 2022

6 months

Germany

Process Management Coach

SENEC (EnBW subsidiary)

Supported the introduction of process management standards.
Coached employees in their daily work.
Supported analysis of the complaint management process.
Tools: Conceptboard, Draw.io.

Jul 2021 - Aug 2022

1 year 2 months

Germany

Project Manager “Implementation of regulatory change EECC (TKG)”

EWE

Project manager for an IT project with a €4 M budget and about 100 staff.
Liaison between legal & business units (sales, product, customer service…), competition, terms & conditions, price lists and more.
Developed target processes (BPMN 2.0) as a basis for IT development.
Built project structure using JIRA & Confluence.
Established a structured testing approach.
Tools: Miro, Confluence, JIRA, SAP, Sharepoint.

Jan 2021 - Nov 2021

11 months

Germany

Project Manager / Product Manager “Cloud” / Business Analyst

VAPS

Built the product concept including business case and pricing, and created the launch roadmap (product backlog).
Implemented and rolled out together with the cloud/data center partner “Grass Merkur”.
Developed service descriptions together with legal.
Tools: JIRA, Confluence, Sharepoint, Miro, Azure, Cloud (data center).

Feb 2020 - Dec 2020

11 months

Germany

Process Manager “Sales Channel Expansion”

Swyx / enreach

Established process management as standard documentation using BPMN 2.0.
Selected process tools Visio and Signavio.
Built a process map.
Implemented requirements in an agile organization following SAFe, using JIRA & Confluence.
Expanded sales channels by offering an extended product portfolio through distributors.
Drafted terms & conditions, service descriptions & price lists; aligned with legal.
Enhanced ordering platforms and inventory systems within the corporate group.
Launched a new rental product “Hardware as a Service”.
Tools: JIRA, Confluence, GlassFrog, MS Dynamics, Visio, Signavio.

Feb 2019 - Feb 2020

1 year 1 month

Germany

Fiber Expansion Project Manager

WEMAG

Responsible for the funded rollout of a fiber network (400 km, €40 M).
Managed civil and installation contractors, planning (passive & active), monitoring, budget planning and controlling, documentation (redlining) & grant accounting, risk management (Value at Risk).
Reviewed and approved measurements & invoices, issued on-site directives.
Communicated with partners and authorities, handled notices of additional costs & construction delays, issued defect reports.
Created cost analyses for further network expansion areas.
Defined new processes, managed IT implementation and training for roll-out/commissioning; served as Scrum Master.
Tools: Sharepoint, QGIS, ArcGIS, Bizagi Process Modeler, Google Earth, MS Project, SAP.

Nov 2018 - Jan 2019

3 months

Germany

Reporting Analyst

EnBW

Captured the current situation and processes.
Built a sales reporting system to track key sales metrics across all channels.
Tools: Power BI.

Oct 2017 - Mar 2019

1 year 6 months

Germany

Product Owner

unitymedia

Managed a product backlog as part of digital transformation in various mission-critical projects using Scrum/Kanban.
Detailed, prioritized & aligned backlog items.
Optimized sales and construction processes for NE3 marketing.
Launched a new TV box for cable broadcast across all channels; specified and developed embedded TV box features and supporting processes.
Tools: SAP, JIRA, Confluence.

Jan 2014 - Oct 2017

3 years 10 months

Germany

Business Analyst & Process Manager

vodafone

Implemented new and extended existing tools/systems to handle business customer requests: case management, input management, form management, Next Best Activity, replacing legacy systems.
Acted as Scrum Master for the rollout of “digital forms” (maintaining and grooming the product backlog/user stories, coaching, sprint planning, daily scrum, sprint review, retrospective).
Gathered scope items, assessed backlog based on cost and benefit, drove governance decisions, created business cases.
Mediated between IT and business regarding implementation options (architecture), wireframes (UI/UX) and decision materials.
Created and structured E2E testing for acceptance including ticketing and bug fixing.
Led stakeholder approvals for change acceptance.
Coordinated business training.
Facilitated and planned roll-outs of requirements based on sprint outputs.
Tools: JIRA, Confluence, Pega, Visio, Sharepoint, SAP.

Apr 2013 - Dec 2013

9 months

Germany

Process Manager IPTV & WebTV

EWE

Defined, documented and implemented business processes.
Consolidated requirements (product backlog) for the technical implementation of the product.
Managed interfaces with involved departments.
Defined and implemented the pilot and functional user test.
Tools: Visio, Sharepoint, HP Quality Center.

Jan 2011 - Mar 2013

2 years 3 months

Germany

Project, Process & Requirement Manager

vodafone

Collected high-level and detailed requirements for redesigning MF & FN Enterprise Customer Care processes (eTOM) & led the functional subproject (~€10 M budget).
Case management & automation.
Customer communication.
Performance management.
Customer self-care.
Dispatching and document management.
Created the business case including company-wide alignment and supported governance approvals.
Tools: Salesforce Sales Cloud, Sharepoint, SAP, Confluence, JIRA.

Mar 2010 - Sep 2010

7 months

Germany

PMO and Subproject Lead IPTV

EWE

Defined and launched an IPTV product (web, app & set-top box).
Specified and developed embedded set-top box features.
Tools: Sharepoint, HP Quality Center.

Apr 2008 - Present

17 years 5 months

Witten, Germany

Freelance Management Consultant and Interim Manager

Alexander Königschulte Interim Management & Consulting

Digital transformation.

Apr 2008 - Oct 2009

1 year 7 months

Germany

Interim Manager

congstar

Built and structured the product planning & requirements management department.
Defined and implemented the requirements & product development process including prioritization and approval stages.
Repositioned the IT service provider as a BPO.
Clarified requirements and introduced new mobile, fixed-network, sales, procurement & customer care products and requirements.
Launched a campaign system for sales and marketing actions.
Optimized pre-service operations.
Led postpaid relaunch.
Subproject lead “Products & Processes” during migration to a new IT service provider.
Defined the roadmap/feature set for the migration.
Captured all required processes and related documents including UI/UX optimization.
Tools: Sharepoint.

Oct 2003 - Present

21 years 11 months

Real Estate Management

Immobilien Management

Managed and maintained real estate properties.
Handled property rentals including contracts.
Oversaw maintenance.
Executed renovation and modernization projects.
Tools: Cloud, process management.

Jan 2003 - Mar 2008

5 years 3 months

Dortmund, Germany

Director of Content and Localization / Department Head

Locatech GmbH

Established project organization and reporting.
Managed ~800 localization projects with €6 M annual revenue.
Defined & implemented project management, knowledge management and management information systems.
Restructured departments to boost productivity.
Developed new products and customer segments for expansion.
Created and rolled out the Locatech business case and budget management for investment allocation and control.
Optimized the supplier base and introduced lean processes and standards in purchasing.
Responsible for 40 staff.
Tools: Sharepoint, MS Business Central.

Sep 2001 - Nov 2002

1 year 3 months

Munich, Germany

Team Lead Project Management in Product Development

Quam

Built the PMO.
Established the Project Office for multi-project management of ~60 projects to expand the product roadmap.
Developed and rolled out the Quam-wide process for creating competitive products.
Led the company-wide “Product Roadmap” project group to deliver an appropriate product portfolio for Quam.
Managed 5 staff.
Tools: Sharepoint.

Jan 1998 - Jul 1998

7 months

Germany

Project Management

DeTeImmo

Managed a project to open a new customer segment “Housing Industry” to retain end customers within the group.
Defined and implemented a project management system to coordinate over 100 project staff for structured market entry.
Defined new products to engage this customer segment.
Tools: Lotus Notes, MS Project.

Apr 1997 - Dec 1997

9 months

Germany

Project Management

T-Mobile

Managed the setup of a new subsidiary for fixed-mobile bundled products.
Built and launched an internet application to manage project staff and resources.
Tools: MS Project, Lotus Notes.

May 1996 - Mar 2001

4 years 11 months

Ratingen, Germany

Senior Consultant / Team Lead Project Management

Eutelis Consult

Responsible for 3 staff.

May 1996 - Mar 1997

11 months

Germany

Project Management of a Major Project

T-Data

Coordinated contract negotiations between two major carriers for network migration.
Managed the migration of over 2,000 X.25 connections.
Tools: MS Project.

Summary

Over 29 years of professional experience in telecommunications, IT, energy, automotive, public transport, banking, real estate, interim management, consulting