Ingo Schaffer
Interim Department Head / Director IT / Business Consultant
Experience
Interim Department Head / Director IT / Business Consultant
REWE-Digital GmbH
Interim takeover, development and management of the Customer Relations and Sales domain
Responsibility for ~150 employees (3 Chief Product Owners, 21 Product Owners, 2 Engineering Managers, Agile Coaches, Solution Architects, Frontend and Backend Developers, Team Assistants)
Budget responsibility: approx. 40 million euros
Supported splitting the central retail business unit into Procurement Solutions and Customer Relations & Sales
Restructuring and annual planning for budget, capacities, FTEs, part-time staff, and managing the CRS unit
Ensured strategic projects in an agile product organization (e.g. REWE Bonus, in-house marketing, AI-based projects, data warehouse migration to Snowflake, retail media)
Reporting directly to management and the board
Senior Project Manager / Coach
Markant Service IT GmbH
- Health check and realignment of a failed contract management software project
- Analysis and advice
- Reporting to the CEO
Business Consultant E-Commerce
TESA GmbH
- Strategic alignment of e-commerce performance marketing, focusing on marketplaces
- Consulting for Amazon Vendor EU8, Amazon Seller, Otto, eBay, Manomano, Kaufland
- Planning annual budgets, revenues, ACOS/ROAS, marketing campaigns, and business analytics
- Setting up performance marketing (AMS, AAP/DSP, AMG) for flash, best, and event deals
- Restructuring strategic performance goals and covering a vacancy in performance marketing
Interim Director Sales and Marketing
Tenda Technology GmbH
- Establishing the Central European branch in Munich and the Western European central warehouse in Hamburg
- Setting up the sales structure in Germany/Austria/Switzerland (D/A/CH), BeNeLux and Nordics, including distribution, e-commerce/marketplaces, and retail
- Implementing the marketing presence, including performance marketing, campaign planning, AMS, Facebook, and PR agency coordination
Project Manager Global E-Commerce Relaunch
ESCADA SE
- Consulting and planning the relaunch based on Shopware with global instances on AWS
- Agile project management with Confluence, Jira, Asana, MS Visio
- Reporting, briefing, and technical coordination of Shopware/AWS agencies
- Interim Product Owner and coach for Shopware, processes, and performance marketing
- Integration of Contentserve PIM, Salesforce CRM, Adyen, Computop, SAP, ELOG, Hermes NexTec
- Building and implementing marketplaces via Tradebyte and ChannelAdvisor for TMALL, Amazon Seller, About You
Business Consultant E-Commerce
Villeroy & Boch
- Consulting in the e-commerce team for Amazon Europe and the USA
- Setting up the Amazon channel including coordination of marketing agencies, processes, campaign planning, logistics, EDI (content: text, images, video, packaging)
- Planning annual budgets, revenues, and agreements; business analytics
- Project management for Salesforce Commerce Cloud (checkout, Adyen payment, address validation)
- Setting up performance marketing (AMS, AAP/DSP, AMG) and flash, best, and event deals, coupons, VINE
- Point of contact for vendor managers, AVS, AMG, Vendor Central in EU5 and the USA
Interim Head of Ecommerce
De’Longhi Group
- Expanding the e-commerce channel for De’Longhi, Kenwood, and Braun
- Creating and coordinating deals for the online channel
- Implementing a multichannel strategy
- Defining processes with PMs, finance, and other sales channels
- Responsible for the Amazon.de account, SVS coordination, and deal planning
- Setting up AMS campaigns, retail marketing, A+ content, and the Vine program
- Order management and Vendor Central handling
Head of Global Sales
Walser GmbH
- Optimizing sales and marketing structures and processes
- Building and expanding new and existing customers in photo distribution, retail, online, and specialty trade
- Project manager for international trade show appearances (IBC, Photokina)
- Relaunch and management of the online shop on Shopware 5, online marketing, newsletters, Google Analytics
- Implementing middleware for European marketplaces
- Leadership responsibility for the Amazon vendor/seller team and sales team, including performance marketing
Regional Sales Manager D/A/CH
ADATA
- Establishing sales structures in Germany with a focus on the Amazon Vendor model
- Optimizing sales and marketing structures, business development for distribution, retail, online, and specialty trade
- Strategic contact with the PR agency for online marketing and Facebook campaigns
- Setting up the Amazon Europe Vendor account (logistics, listing, promotions, AMG)
Business Unit Manager Consumer Electronics
Action Europe
- Building the consumer electronics business unit in cooperation with Action S.A., Poland
- Business development in non-food FMCG and online for consumer electronics products
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (8.5 years), Telecommunication (2.5 years), Fashion (1.5 years), Manufacturing (1.5 years), and Information Technology (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (7.5 years), Project Management (6.5 years), Sales (6 years), Information Technology (5 years), Product Development (2.5 years), and Strategy (2 years).
Languages
Education
University of Essen
Economics · Essen, Germany
Spürkel Auto, Boot und Freizeit
IHK-certified Office Clerk · Office Clerk · Bochum, Germany
Higher Commercial School
Business Administration · Herne, Germany
Profile
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