Claudia M.

System Coach & Certified Trainer

Hamberge, Germany

Experience

Jan 2018 - Present
8 years

System Coach & Certified Trainer

Freelancer

  • Potential development: specialists and managers
  • Trainings: change, transition, transformation
  • Consulting & support "Digital Culture"
Jan 2002 - Dec 2021
20 years
Hamburg, Germany

Team Leader in Customer Care Management

bonprix GmbH

  • Claudia – technical & disciplinary leadership
  • Coordination & optimization of existing and newly implemented processes
  • Design & delivery of trainings and workshops
  • Müller – change support in the transformation process

Languages

German
Native

Certifications & licenses

Trainer Qualification Regulation

WBS-Training Hamburg

Digital Culture Manager

WBS-Training Hamburg

Certified NLP Trainer

Akademie Kutschera, Vienna

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