Claudia M.
System Coach & Certified Trainer
Experience
Jan 2018 - Present
7 years 8 monthsSystem Coach & Certified Trainer
Freelancer
- Potential development: specialists and managers
- Trainings: change, transition, transformation
- Consulting & support "Digital Culture"
Jan 2002 - Dec 2021
20 yearsHamburg, Germany
Team Leader in Customer Care Management
bonprix GmbH
- Claudia – technical & disciplinary leadership
- Coordination & optimization of existing and newly implemented processes
- Design & delivery of trainings and workshops
- Müller – change support in the transformation process
Languages
German
NativeCertifications & licenses
Trainer Qualification Regulation
WBS-Training Hamburg
Digital Culture Manager
WBS-Training Hamburg
Certified NLP Trainer
Akademie Kutschera, Vienna
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