Caroline-lucie U.

Expert for transformations

Bückeburg, Germany

Experience

Apr 2025 - Present
9 months
Sharjah, United Arab Emirates

Expert in residence

Sharjah Entrepreneurship Center (Sheraa)

  • Mentor founders on organization design and structures

  • Advise on team dynamics and leadership challenges

  • Prepare founders for pitching to investors by identifying suitable VCs and tailoring pitch decks

  • Facilitate masterclass on failure culture for fast scaling teams at SEF February 2025

Jul 2020 - May 2022
1 year 11 months

Founder

Club Lucienne

  • Slow fashion brand paying homage to my grandmother. French chic, Vietnamese craftsmanship.
Oct 2018 - Dec 2018
3 months
Wolfsburg, Germany

Program Manager

Volkswagen AG

  • Contracted as rollout manager for international ethics program across all legal entities

  • Contributed to structuring the international roll-out of ethics program across three legal entities for one-year time horizon

Dec 2017 - Dec 2019
2 years 1 month
Frankfurt, Germany

Co-Founder

Finelles

  • Developed scalable business strategies and cultivated collaborative partnerships with financial service actors and money bloggers

  • Spearheaded brand and product development efforts and contributed to MVP creation, testing, and pivoting

  • Created digital marketing campaigns from scratch and built commercial relationships locally and online

  • Designed and implemented educational workshops (in person, digital, via eCommerce) and large scale events to captivate target group

  • Built social media multi-channel strategy with 450 Instagram followers and 180 newsletter subscribers within first year

  • Recruited 85 paying participants for one-day event “Make Your Money Moves” in May 2019

  • Forged partnerships with 10 financial service companies and 5 money bloggers securing 5 sponsorship agreements

  • Featured in a 4-page portrait in Cosmopolitan Germany in June 2019

Oct 2017 - Mar 2018
6 months
Zürich, Switzerland

Senior Change Manager

UBS

  • Designed change communication measures for a new service entity

  • Increased adoption rate for new service processes and strengthened employee buy-in

Mar 2017 - Present
8 years 10 months

Transformation Management Expert

clu ventures

  • Transformation consulting and project execution for Fortune 500/ DAX / CAC 40 companies with C-suite and board clients (ZeissMED, UBS, Volkswagen AG)

  • Translate transformation and restructuring requirements into deployable measures and employee activities

  • Leverage intercultural skills from living and working in the US, Europe and Southeast Asia

Jun 2014 - Dec 2016
2 years 7 months
Frankfurt, Germany

Senior Consultant, C-Suite/ MB-1 level clients, Group Management Consulting

Deutsche Bank

  • Presented solutions for cost reduction, process improvement, operations, program design, and skill enhancement

  • Served as business division representative in PMO of global multi-year Operational Excellence 2015 program

  • Managed employee redeployment project including process design, roadmapping, and KPI development

  • Collaborated with senior managers and employees to facilitate bank-wide transformation and change management initiative

  • Acted as PMO representative for four divisions in 2012-2015 program spanning 160 programs driving annual cost savings

  • Matched 25 employees with new roles within three months in cooperation with HR

Jan 2014 - Apr 2014
4 months

Business Consultant

Yunus Social Business

  • Assessed HR processes and suggested process improvements (pro bono)
Jan 2012 - May 2014
2 years 5 months
Berlin, Germany

Business Development Manager

MCI Group

  • Delivered pitches for marketing events to DAX clients and implemented national rollout of European pharmaceutical marketing initiative

  • Won 3 out of 5 pitches for large-scale corporate events per year

Jan 2012 - May 2012
5 months
Geneva, Switzerland

Freelance Strategic Project Manager

United Nations Conference on Trade and Development

  • Assessed organizational structure, internal rules, and financial position of Palestinian Shippers Council to devise restructuring plan for autonomy

  • Created comprehensive three-year organizational growth strategy and action plan

  • Designed market study and identified three new revenue-generating services/products

  • Developed management manual and role descriptions

  • Completed two missions to Ramallah, Palestine

Nov 2010 - Apr 2011
6 months
Berlin, Germany

Project Manager

Bristol-Myers Squibb

  • Managed rollout of European B2C marketing initiative in German market

  • Set up and implemented 63 workshops within five months

Sep 2010 - Jan 2011
5 months
Potsdam, Germany

Project Manager

Investitionsbank des Landes Brandenburg (ILB)

  • Planned, conceptualized, and implemented conference highlighting ten years of regional EU funding

  • Implemented EFRE conference with 85 participants

  • Liaised and managed up to 8 service providers

Jun 2010 - May 2014
4 years

Project Manager

clu projects

  • Provided leadership and oversight to complex organizational turnaround projects for clients including UNCTAD, Palestinian Shippers Council, Brandenburg Investment Bank, MCI Events, Yunus Social Business

  • Refined business strategies based on market performance including creation of three-year action and financial plans (2012-2015)

  • Improved efficiency of service portfolios and human resources processes

  • Delivered pitches for marketing events

  • Won 3 out of 5 pitches for large-scale corporate events per year

  • Identified and implemented new revenue channels for Palestinian Shippers Council to break even after three years

Mar 2009 - Apr 2010
1 year 2 months

Senior Consultant, Public Services practice

Capgemini Deutschland

  • Envisioned strategies for growth and digital transformation for public sector clients

  • Headed projects from planning to implementation, onboarded new clients, and drove adoption of digital tools

  • Mapped existing client processes by interviewing 25 employees across 3 agencies

  • Coordinated and completed public sector bid pitch within one week

  • Identified three new European-wide areas of engagement

Oct 2007 - Dec 2008
1 year 3 months
London, United Kingdom

Senior Strategic Research Analyst, C-Suite Fortune 500 / DAX clients

CEB - Corporate Executive Board

  • Researched and developed best practices through quantitative and qualitative analysis for continuous improvement, retention, and green initiatives

  • Contributed to creation and implementation of executive education workshops for Fortune 500 C-Suite clients

  • Supported sales and account management during client interviews and visits

  • Conducted two research interviews per week and identified 10 best practices per year

  • Contributed to 65% renewal rate among existing customer base

Jun 2007 - Aug 2007
3 months
Frankfurt, Germany

Project Manager

European Central Bank

  • Managed G10 Working Group initiative on corporate governance and ethics, including research, ethics scenarios, questionnaires, and bi-annual meetings

  • Supported audits on HR processes, payment systems, and risk

  • Prepared two working group meetings and refined ethics scenarios and questionnaire

  • Contributed to one audit mission

Sep 2006 - May 2007
9 months
Berlin, Germany

Project Manager

European Commission

  • Organized and implemented high-level policy dialogues during German EU/G8 presidency in Berlin and Bonn

  • Co-supervised liaison managers for international delegations, liaised with embassies, governments, and service providers

  • Managed up to 85 international delegations and coordinated with 15 agencies and public sector stakeholders

Nov 2005 - Aug 2006
10 months
United States

Legislative Researcher

US Congress

  • Conducted research for Democratic arm of Senate Finance Committee on international trade relations and agreements

  • Liaised with special interest groups and lobbyists

  • Wrote 10 background papers on trade issues

  • Selected for Carnegie Endowment for International Peace conference

Mar 2004 - Sep 2005
1 year 7 months
Frankfurt, Germany

Project Manager

European Central Bank

  • Managed G10 Working Group initiative on corporate governance and ethics including research, content creation, and bi-annual meetings

  • Supported HR, payment systems, and risk audits

  • Implemented two working group meetings per year, developed 10 ethics scenarios and one questionnaire, and contributed to seven major annual audits

Summary

I conceive and deliver large-scale transformation programs for C-suite and Board clients across sectors including retail, automotive, MedTech, and financial services. With experience at UBS, ZeissMED, and the UN, I focus on execution in cost, growth, and integration initiatives. Active in the UAE as Expert in Residence at the Sharjah Entrepreneurship Center, I bring structured delivery and cross-cultural fluency to organizations.

Can-do attitude, accustomed to steering demanding stakeholders and injecting stability into unstable systems.

Languages

German
Native
English
Native
French
Native
Spanish
Elementary

Education

Sep 2015 - Sep 2017

INSEAD Singapore

Executive Master in Change Management and Coaching · Change Management and Coaching · Singapore

Oct 1997 - Jul 2003

Free University Berlin

Master’s degree in Political Science, International Relations · Political Science · Germany

Certifications & licenses

Executive Master In Change Management & Coaching

INSEAD

APSA / GMFUS Congressional Fellow

US Senate Finance Committee

Carlo Schmid Program

Venture Capital Cohort 18 Alumni

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