Yohan Kim
Sales Development Representative, APAC
Experience
Jan 2022 - Feb 2024
2 years 2 monthsKorea, Republic of
Sales Development Representative, APAC
GitLab Korea
- FY24: Achieved 100% of annual revenue target, generated 68 new sales opportunities
- FY23: Exceeded annual revenue target by 119%, generated 81 new sales opportunities
- Generated average 17 qualified leads monthly (30% conversion rate from total leads)
- Managed inbound leads in Korean and Japanese markets using Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Outreach
- Collaborated with SMB account executives to develop pipelines and support new business opportunities
- Responded to technical inquiries via email, phone, and messaging channels to assist prospects and customers
- Planned and executed digital campaigns such as webinars, online ads, and developer meetups to boost brand engagement
- Localized GitLab DevOps technical documentation (Japanese/English → Korean) and distributed it to the developer community
Jul 2021 - Dec 2021
6 monthsBackend Software Developer
Plea Co., Ltd
- Refactored legacy JAVA system for 5G disaster messaging service to Spring Boot framework (30% performance improvement)
- Designed and implemented integrated logging system using AOP for disaster message transmission tracking
- Managed application QA and deployment processes in LGU+ Linux cloud environment
Jun 2019 - Jun 2020
1 year 1 monthSingapore
Business Process Associate
Infosys BPM Ltd
- Processed Microsoft enterprise license orders and contract reviews (200 cases monthly, 95% accuracy maintained)
- Provided trilingual customer support in Korean/Japanese/English across multiple channels (4.7/5.0 customer satisfaction)
- Reviewed global software license contract compliance and managed legal risk assessment
- Collaborated with cross-functional teams across JAPAC region to deliver customized solutions for customer needs
Skills
- Crm: Salesforce (2 Years Hands-on Experience), Zoominfo, Linkedin Sales Navigator, Outreach
- Data Analysis: Tableau, Sql
- Collaboration: Google Workspace, Slack, Notion, Jira
- Programming: Java, Spring Boot, Spring Core, Jpa (Professional + Advanced Study)
- Database: Oracle, Mysql, Sql Server, Spring Data Jpa
- Infrastructure: Linux, Aws Ec2, Git/github
- Analytics: Python (Pandas, Matplotlib), Sql
Languages
Korean
NativeJapanese
AdvancedEnglish
IntermediateEducation
Mar 2014 - Feb 2019
Dongguk University
Bachelor of Arts in Japanese Studies · Japanese Studies · Korea, Republic of · 3.72/4.5
Certifications & licenses
JLPT N1
Japanese Language Proficiency Test
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