Udo Peilicke
Trainer/Coach / Consultant / Interim Manager
Experience
Jan 1999 - Present
27 yearsTrainer/Coach / Consultant / Interim Manager
Peilicke Managementberatung TTC
- Working self-employed/interim in the DACH region in telephone marketing & training, sales & service and start-up consulting
- Coverage includes sales, distribution, recruiting, marketing, CRM and AI applications
Jan 1997 - Dec 1998
2 yearsBerlin, Germany
Callcenter Manager
@strotel GmbH
- Managed telephone and internet marketing call center operations
Jan 1995 - Dec 1997
3 yearsBerlin, Germany
Supervisor
Diatel Direkt
- Supervised telephone insurance marketing activities at the Berlin branch
Jan 1992 - Dec 1995
4 yearsBerlin, Germany
Telephone Salesperson and Team Leader
Hanse Investitionsvermittlung GmbH
- Conducted telephone sales to business customers
- Later promoted to team leader
- Managed sales of products priced from €5,000 upwards
Jan 1989 - Dec 1992
4 yearsOranienburg, Germany
Plant Engineer
KWWO - Krupp Stahl
- Served as plant engineer at Krupp Steel facility
Languages
German
NativeEducation
Oct 2003 - Jun 2004
European Vocational and Business Academy
CRM Specialist Diploma · CRM basics, strategic & operational CRM · St. Gallen, Switzerland
Oct 1984 - Jun 1989
Otto von Guericke University Magdeburg
Diploma in Mechanical Engineering · Rolling mill technology · Magdeburg, Germany
Oct 1982 - Jun 1985
BBS-EKO
Metallurgist · Eisenhüttenstadt, Germany
...and 2 more
Certifications & licenses
ABC Coaching/Profilizer, Qualification Certificate
I&d-Support, Hamburg
ABC Coaching/Profilizer, Coach Training
I&d-Support, Hamburg
Andragogy Training, Method Competence in Adult Education
IHK Training Center Potsdam
Mediation for People with Disabilities
Vitium e.V., Gielde
Mentoring Training
SIMUL Berlin
QSL Quick Start Leading
BEI-TRAINING, Berlin
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