Dominik D.

Director of Sales - B2C Inbound Telesales

Berlin, Germany

Experience

Apr 2024 - Aug 2024
5 months

Director of Sales - B2C Inbound Telesales

Enter

  • Took over and reshaped a team of 24 employees
  • Set and scaled the sales strategy: developed and implemented a long-term sales plan, adapted to market and regulatory conditions, and led and structured the sales team
  • Sales communication and presentation: redesigned the core sales pitch and clearly communicated the value proposition
  • Controlling and reporting: set up KPIs, monitored revenue forecasts, and regularly reported to management
Sep 2019 - Dec 2023
4 years 4 months

Head of Sales - B2C Inbound Telesales

Zolar

  • Grew the team from 20 to 120 members
  • Strategic sales leadership: developed and implemented a sustainable sales strategy aligned with company goals and market conditions, monitored the market, and adjusted strategies
  • Team management and development: led, coached, and motivated the sales team, including recruiting and individual development of team members
  • Sales controlling and reporting: monitored revenue forecasts and KPIs, provided regular reports and analyses to management
  • Process optimization and collaboration: optimized sales processes, designed budget and commission models, and worked closely with other departments to achieve company-wide goals
Oct 2018 - Aug 2019
11 months

Teamlead Sales - B2C Inbound Telesales

Zolar

  • Expanded the team from 5 to 20 members
  • Led and motivated the sales team: set targets, coached and motivated team members, and evaluated performance to meet sales goals
  • Optimized and monitored sales processes: analyzed sales flows, identified improvement opportunities, implemented efficiency measures, and ensured execution by the team
Mar 2018 - Oct 2018
8 months

Interim Head of Sales - B2B SaaS Cold Calling

Sales Digital

  • Developed and executed sales strategies: optimized outbound telesales for new customer acquisition and revenue growth
  • Leadership and performance management: coached, motivated, and guided the sales team to meet KPIs
Mar 2017 - Feb 2018
1 year

Interim Regional Sales Manager - B2C + B2B Direct Sales

E.ON

  • Scaled the team from zero to 12 members and managed 40 B2B partners
  • Built from the ground up: recruited direct sales agents for the Northeast region and set up a sales structure for the direct sales channel
  • Led sales teams: managed the team using self-set targets
  • B2B maintenance and restructuring: maintained and restructured the existing indirect sales channel, including market partners
May 2016 - Oct 2016
6 months

Interim Area Sales Manager - B2C POS

Tele Columbus AG

  • Leading a team of 30 employees across 25 locations
  • Monitoring and optimizing sales performance: analyzing sales numbers and implementing measures to increase revenue at the locations
  • Leading and supporting staff: coaching and motivating employees at the different locations
  • Developing sales strategies: planning and executing regional sales strategies to meet company goals
Mar 2014 - Oct 2018
4 years 8 months

Sales and Communication Coach - B2B + B2C

Freelance

  • Conducting training sessions and workshops: communication and sales training directly at the point of sale as well as events and workshop series for product launches and ongoing development
  • Creating and providing sales materials: preparing sales documents and customized motivation trainings
  • Strategic advice and recommendations: advising management on scaling sales and improving sales strategies
Jun 2009 - Dec 2012
3 years 7 months

Area Sales Manager & Sales Trainer - B2C + B2B POS

Pact AG

  • Growing the team from 30 to 120 employees
  • Recruiting and onboarding: recruiting and training independent promoters and building sales structures in retail
  • Leadership and team building: leading, managing, motivating, and team-building the regional sales team
  • Sales training: delivering sales training at the point of sale and in workshops for promoters
  • Controlling and reporting: monitoring relevant KPIs and regular reporting to project management
  • Managing market partnerships: maintaining relationships with store managers and clients to ensure successful partnerships
Jul 2005 - May 2009
3 years 11 months

Promoter - B2C POS

Various agencies

  • Product presentation and customer consultation: actively approaching and advising customers, conducting demonstrations to boost sales and brand awareness at the point of sale

Languages

German
Native
English
Advanced

Education

Oct 2002 - Dec 2007

Friedrich-Schiller-Universität Jena

Master's in Sociology · Sociology · Jena, Germany

Oct 1999 - Sep 2002

Gästehaus Fackler Tegernsee

Hotel Management Apprentice · Hotel Management · Tegernsee, Germany

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