Nicole Folchert
Project Manager Datalake and Payment Service Provider
Experience
Project Manager Datalake and Payment Service Provider
EnBW Energie Baden-Württemberg AG
- Implementation / restructuring of various digital payment use cases
- Leading and managing the project, including scheduling, resource planning, and budgeting
- Implementing the posting processes in SAP in the sub-ledgers and processing account statements for invoice control
- Defining the future operations and operating processes
- Collaborating with stakeholders to define business requirements and ensure the project solutions meet them
- Identifying and managing project risks and issues, including developing risk mitigation and problem-solving strategies
- Promoting user acceptance through effective communication, training, and support strategies
- Advising on the practical implementation of various GDPR regulations in IT and business processes
Product Owner Interface Team blume2000.de
BLUME 2000 SE
- Product Owner and technical decision-maker for the project
- Managing external agencies and the internal team from a technical standpoint, considering project goals, IT security, and data protection
- Coordinating and gathering requirements from stakeholders and affected departments, including advising on technical possibilities
- Creating the as-is and to-be business processes across all departments, as well as an overall IT landscape overview
- Time and project planning
- Creating user stories, presenting and discussing them in Scrum routine meetings
- Creating technical tests, conducting technical acceptance, cutover planning, and handover to operations
Business Analyst / Data Protection Project Manager
Various clients and support for external legal data protection consultants
- Advising on the practical implementation of various GDPR rulings in IT and business processes
- Analyzing the IT landscape, including data flows and data types, and creating an IT landscape overview, as well as analyzing and improving the record of processing activities (ROPA)
- Creating data deletion concepts and serving as project manager for implementing the deletions
- Analyzing the systems that contain data (contract management, document management, ERP, etc.) and acting as project manager for optimizing data structures
- Project manager for implementing new systems that contain personal data, including prior data protection reviews
Data Protection Manager and Project Manager for Deletion Concept
TÜV NORD GROUP
- Project planning and clarifying requirements with the group data protection officer, pilot with smaller TÜV NORD companies (600 employees)
- Creating flowcharts and IT landscape and organizational overviews
- Reviewing and updating the ROPA; advising and adjusting data subject rights
- Creating the deletion concept and managing the project to implement data deletions in various systems
- Advising the group data protection officer on data protection implementations across the entire TÜV NORD GROUP
Project Manager Payment and Data Protection Manager for Deletion Concept
Sedo GmbH (IONOS Group)
Changing the payment provider and integrating it into the group’s IT environment within 3 months
Analyzing technical specifications, documenting the to-be business processes and target IT architecture
Leading, coordinating, and controlling the project, reporting to management, supporting tests during rollout
Creating a deletion and archiving concept for a complex IT architecture according to TÜV NORD GROUP
Project Manager / Business Analyst / Product Owner DSMS and DMS
Ministries and Authorities SH (Dataport)
Support and lead various IT projects in different ministries as Product Owner for DSMS and DMS
Model relevant processes (ARIS/VISIO-BPMN) to create transparency
Create functional and technical concepts (rough and detailed structuring)
Create flowcharts and IT landscape and organization diagrams
Develop a deletion concept for a complex EU procedure with over 30 connected systems (> €300M)
Review all available documents and create a process description for transparency and training materials
Review and adjust existing VVTs
Conduct threshold analysis
Create flowcharts, IT landscape and organization diagrams
Develop the archiving and deletion concept
In-depth coordination with IT and external service providers and technical support
Business Analyst / Overall Project Manager
C3 Creative Code and Content GmbH (Burda Group)
Gather requirements and advise before implementing agency software in a corporate environment
Specify requirements in detail in coordination with data protection and the works council
Capture current processes and model target processes, coordinate interfaces (SAP, Identity Management, Compliance)
Create technical concepts and conduct functional and technical workshops
Coordinate and prioritize all project-related activities
Provide technical leadership to service providers, plan cut-over/migration
Develop test plans and test concepts for all systems and interfaces, perform quality control, schedule planning, and handover to operations
eCommerce Business Analyst Transformation
Otto GmbH & Co. KG
- Conduct and facilitate workshops with stakeholders to visualize and document existing processes for otto.de
- Analyze roles and activities for opening the platform to merchants
- Prepare and present results to management
- Provide process consulting and optimization suggestions
Business Analyst / Project Manager Banking App
DKB AG
- Implement Apple Pay for the Lufthansa M&M Mastercard app
- Analyze technical specifications and create a technical implementation concept
- Capture target business processes and target IT architecture
- Create a detailed timeline, identify project risks
- Lead, coordinate, and manage the project, provide daily reporting to management, support testing during rollout
Business Analyst, Project Manager GDPR and IT/Webshop
bonprix Handelsgesellschaft mbH
- Implement GDPR bulk and individual data deletion, data portability, and defense against mass spam attacks on web forms
- Capture current and target business processes across all departments and countries
- Analyze current and target IT architecture (SAP, data warehouse, target systems)
- Interpret and assess the risks of GDPR requirements and IT security regulations
- Create functional and technical concepts
- Plan time, budget, and project; lead internal and external teams; coordinate testing; and hand over to operations
Data Protection Project Manager, Product Owner, Web Manager, Payment Consultant
Hamburg Airport GmbH
- Interpretation, coordination and implementation of GDPR requirements for twelve websites
- Risk assessment and management of technical implementations, coordination of internal teams and external agencies
- Consulting during the search for a new payment service provider, review of current payment processes, modeling of target processes
- Implementation of change requests and IT projects for all websites, time, budget and project planning, training
App Product Owner
Gebr. Heinemann SE & Co. KG
- Launch of a new online shop and a new app as the business decision-maker
- Coordination and requirements gathering from stakeholders, advising on technical possibilities
- Creation of current and target business processes, time, budget and project planning
- Writing user stories, discussing in Scrum meetings, functional testing, functional acceptance, handover to operations
Business Analyst, Product Owner, Process Manager
VHV United Hanover Insurance a.G.
- Review and optimization of processes for a new broker tool
- Creation of a company process map and a target process model for the service desk
- Definition and documentation of organizational and technical interfaces and operational processes
Business Analyst/Requirements Manager, Payment Manager, Finance Product Owner, Scrum Master
baumarkt direkt GmbH & Co KG
- Implementation of a new system landscape (ERP/logistics and connected corporate systems, online shop)
- Documentation of current processes and systems, modeling and moderation of target processes, risk management, weakness analysis
- Creation of an end-to-end process map and project roadmap
- Development of a payment strategy with management and business units
- Product Owner and Scrum Master for the financial accounting scrum team, prioritization of user stories, leading internal and external teams, sprint presentations
Owner
SeitenBox
- Founded and built an internet agency and an IT service provider to support SMEs in creating and relaunching their company websites
- Designed a custom CMS for SMEs, awarded by the Gründercup as one of the ten best startups in Schleswig-Holstein
Business Analyst, Project Lead, Process and Requirements Manager, Product Owner
Otto GmbH & Co. KG
- Subproject lead for the introduction of a ticket system for otto.de (> 1,000 users)
- Project lead for data flow processes at otto.de: transparency, vulnerability analysis, risk identification, cross-department coordination
- Technical responsibility and project lead for the introduction and further development of the employee platform for 350 employees
- Implementation of cross-department emergency/crisis processes and security incident processes
- Requirements and process management for the otto.de relaunch, creation of process guidelines and workshops
- Collaboration in first- and second-level customer service to identify process weaknesses
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Retail (12.5 years), Information Technology (9.5 years), Government and Administration (3 years), Professional Services (2 years), Utilities (1.5 years), and Transportation (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (17.5 years), Project Management (17.5 years), Product Development (10 years), Legal (3 years), Quality Assurance (2.5 years), and Finance (2 years).
Summary
Nicole Folchert is a multi-digital manager and, with her many years of experience in various “digital roles,” an expert in digitization, IT, data protection (implementation), and payment, specializing in projects in corporate environments and complex IT architectures.
Her professional focus is on carrying out IT projects in corporate environments and serving as a communication link between IT and the traditional business units. With her extensive experience in IT projects and data protection, she knows the challenges companies face and provides practical solutions.
Her more than 30 years of professional and project experience in coordinating, steering, and leading cross-departmental projects support this.
Skills
Hard Skills
30 Years Of Project Management Experience
20 Years Of Experience In Process Analysis, Optimization, And Modeling (Bpmn, Epk, Uml, Various Tools)
20 Years Of Experience In Requirements Management And As A Product Owner
20 Years Of Experience In Interface And Change Projects And Processes
8 Years Of Experience In Payment Projects
6 Years Of Experience In Data Protection Projects
Soft Skills
- "Mediator" Between Business Units And It
25 Years Of Moderation Experience
15 Years Of Knowledge Of Agile Working Methods (Supporting One Of The First Implementations In Germany At Otto)
- Understanding Of "Hybrid Work Models" (Waterfall And Agile Methods In One Company)
- Strong Communication "At Eye Level"
- Ability To See "The Whole Picture" Thanks To Many Years Of Professional Practice
- Team-oriented And Pragmatic Way Of Working
Languages
Education
Diploma Webmaster · Computer Science
DAA NMS
Data Processing Clerk · Neumünster, Germany
Certifications & licenses
Certified Payment Professional
Frankfurt School of Finance and Management
Change Manager Digital Transformation
University of Hamburg
Data Protection Auditor
TÜV Nord
Data Protection Officer
TÜV Süd
ITIL Foundation
Prince2 Foundation
Profile
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