Recommended expert
Marco Gau
Business Analyst - Payroll Services Rhineland
Experience
Aug 2023 - Present
2 years 6 monthsGermany
Business Analyst - Payroll Services Rhineland
Shell Deutschland GmbH
- Product Owner of middleware migration project from 3rd party vendor to inhouse solution
- Technical definition of ruleset to collect payroll relevant shift data from 3rd party vendor and apply allowances based on complex operating agreements
- Streamlining payroll processes to ensure flawless payouts
Jul 2023 - Nov 2024
1 year 5 monthsGermany
Business Analyst - Credit Card Migration Project MARCO GAU
Landesbank Berlin - Direktbankservice
- Responsible for role and rights management of credit card banking web interface
- Redesigning platforms to ensure a smooth transition/migration process to new platforms
Dec 2021 - Feb 2023
1 year 3 monthsGermany
Consultant
Cremanski & Company GmbH
- Invented Excel based capacity planning to ensure transparency of team workloads for forecasting and hiring process supporting 600+ shift workers
- Set up Jira based add-on for capacity planning, forecasting and reporting fully integrated with Salesforce and Clockify
- Implemented initial Jira/Confluence Cloud instance with Clockify and Salesforce integration and adjusted configuration based on clients’ needs
- Rolled out capacity planning and reporting solution with external access setup
- Established bridge between Salesforce and Jira for automated ticket creation supporting forward planning
Dec 2020 - Jan 2023
2 years 2 monthsGermany
Scrum Product Owner & Scrum Master
shyftplan GmbH
- Custom payroll exports
- Personio API integration
- Product landscape design
- Created process overview on all product and development processes
- Optimized processes (Scrum, bug process, product refinements)
- Tools used: Jira, WBS Gantt Chart, Activity Timeline, Confluence
Feb 2020 - Feb 2021
1 year 1 monthGermany
Project Manager
Ratepay GmbH
- Led refinancing solution for online instalments (200 million Euros) as project lead reporting to C-Level under high pressure
- Coordinated development between 4 internal and 1 external development team using Scrum & Kanban and OKR framework
- Adjusted scope, team setup and priorities multiple times
- Managed stakeholders (internal development team and external consulting agency)
- Controlled budget and negotiated budget raises with external agency
- Performed status reporting, prioritization, data analysis, quality assurance, business requirements engineering and rollout planning
- Implemented Anaplan for budget planning and forecasting with full stakeholder management
- Managed new banking partner project: reviewed and negotiated bank conditions, communicated with stakeholders, created fee scenarios and developed best transition strategy for cash management
Apr 2019 - Dec 2019
9 monthsHead of Program Management
RatePAY GmbH
- Responsible for product development and OKR processes
- Strategic product planning, including development of business cases and budget planning
- Ensured development process of several projects simultaneously, managing priorities and dependencies
- Reported project status to board of directors (RatePAY) and on group level (Nets A/S)
Apr 2016 - Mar 2019
3 yearsHead of Product
RatePAY GmbH
- Responsible for development of RatePAY core products
- Built product management team from scratch
- Drove high performance by building deeper relationships between product management and commercial teams
- Implemented agile working methods for better team results
- Owned product development roadmap and OKR management framework implementation
Jan 2014 - Mar 2016
2 years 3 monthsGermany
Product Manager (Freelance)
RatePAY GmbH
- Product planning and support of software development
- Managed up to six software development projects in parallel
Jul 2010 - Jul 2011
1 year 1 monthDirector Operations
Jesta Digital GmbH
- Managed international projects in New York, Los Angeles and Chennai
- Responsible for development and operations of mobile billing systems for iLove online dating
- Coordinated international development teams and managed interfaces between entities and countries
Jul 2008 - Jul 2011
3 years 1 monthAssociate Director Technical Country Operations
Fox Mobile Group
- Responsible for technical operations of Jamba platforms in Austria and Switzerland
- Served as single point of contact for marketing, legal, development, incident management and mobile operators in AT and CH
Jun 2000 - Jul 2002
2 years 2 monthsCommunications Trainer - Call Center
Deutsche Bank AG
- Prepared and executed onboarding trainings covering active listening, handling complaints, communication basics and feedback rules
- Performed 1:1 trainings with 130+ call center agents during their calls, including feedback and personal development plans
Feb 1998 - Dec 2016
18 years 11 monthsOwner
King-Com Internetconsulting
- Specialized in eCommerce as Shopware Business Partner
- Provided web design and web hosting services for 500+ clients
- Managed client portfolio including state schools and public limited companies
Skills
Core Strengths
- Customer Centric
- Entrepreneurial Thinking
- Strong Communication Skills
- Explain Complex Things The Easy Way
- Master Of Prioritization
- Data Driven
- Product Oriented
- Process Oriented
- Working In Agile Environment
- Experienced Working In Strongly Regulated Markets
- Willing To Travel
Tools
- Jira
- "Wbs Gantt Chart" Project Mgmnt.
- "Activity Timeline" Capacity Planning
- Scrum Product Owner
- Scrum Master
- Confluence
- Lbb Software Environment
- Ms Office
- "Think Cell"
- Mindmaps
- Salesforce
- Scrum
- Kanban
- Okr Framework
- Shopware
Languages
German
NativeEnglish
AdvancedEducation
Apr 2006 - May 2008
HTW Berlin - University of Applied Sciences
M.Sc. in Business Computing · Business Computing · Berlin, Germany · 1,16
Oct 2002 - Mar 2006
HTW Berlin - University of Applied Sciences
B.Sc. in Business Computing · Business Computing · Berlin, Germany · 1,59
Oct 1996 - Jun 1998
Deutsche Bank AG
Qualified Bank Clerk · Germany
Certifications & licenses
Instructor's license
AEVO
Prince2 Agile Practitioner - Agile project management
Axelos
Professional Scrum Master - PSM I
scrum.org
Professional Scrum Product Owner - PSPO I
scrum.org
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Marco based?
Marco is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.
What languages does Marco speak?
Marco speaks the following languages: German (Native), English (Advanced).
How many years of experience does Marco have?
Marco has at least 27 years of experience. During this time, Marco has worked in at least 12 different roles and for 10 different companies. The average length of individual experience is 2 years and 3 months. Note that Marco may not have shared all experience and actually has more experience.
What roles would Marco be best suited for?
Based on recent experience, Marco would be well-suited for roles such as: Business Analyst - Payroll Services Rhineland, Business Analyst - Credit Card Migration Project MARCO GAU, Consultant.
What is Marco's latest experience?
Marco's most recent position is Business Analyst - Payroll Services Rhineland at Shell Deutschland GmbH.
What companies has Marco worked for in recent years?
In recent years, Marco has worked for Shell Deutschland GmbH, Landesbank Berlin - Direktbankservice, Cremanski & Company GmbH, shyftplan GmbH, and Ratepay GmbH.
Which industries is Marco most experienced in?
Marco is most experienced in industries like Information Technology (IT), Banking and Finance, and Telecommunication. Marco also has some experience in Energy and Professional Services.
Which business areas is Marco most experienced in?
Marco is most experienced in business areas like Information Technology (IT), Product Development, and Project Management. Marco also has some experience in Human Resources (HR), Operations, and Customer Service.
Which industries has Marco worked in recently?
Marco has recently worked in industries like Energy, Banking and Finance, and Information Technology (IT).
Which business areas has Marco worked in recently?
Marco has recently worked in business areas like Project Management, Information Technology (IT), and Product Development.
What is Marco's education?
Marco holds a Master in Business Computing from HTW Berlin - University of Applied Sciences and a Bachelor in Business Computing from HTW Berlin - University of Applied Sciences.
Does Marco have any certificates?
Marco has 4 certificates. Among them, these include: Instructor's license, Prince2 Agile Practitioner - Agile project management, and Professional Scrum Master - PSM I.
What is the availability of Marco?
Marco is immediately available full-time for suitable projects.
What is the rate of Marco?
Marco's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Marco?
To hire Marco, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
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Market avg: 740-900 €
Market avg: 740-900 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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