I’m a certified SCRUM and PROSCI professional with a strong track record in supporting Human Capital Management (HCM) and HR Technology for multinational companies. My work focuses on SAP HCM, Workday, and SuccessFactors, helping organizations improve and streamline their global HR operations and system support structures (Tier 1–3).
I specialize in optimizing HRIS systems to align with business needs and enhance employee and manager self-service. I have extensive experience with platforms such as Workday, SuccessFactors, and ADP, and I’m skilled at identifying process efficiencies, automation opportunities, and service delivery improvements that deliver measurable results.
Alongside my system and project experience, I bring a strong background in HR analytics and reporting. I have worked on budgeting and workforce planning processes, creating dashboards and KPI reports to monitor HR system performance and support data-driven decision-making.
I also lead change management efforts on global projects—from designing training and communication strategies to guiding teams through go-live and post-implementation adoption. My focus is always on helping people adapt to new systems and processes in a practical, sustainable, and effective way.
Throughout project lifecycles, I collaborate closely with both business and technical teams, acting as a bridge to ensure that requirements are clearly understood and effectively delivered. I emphasize transparent communication, thorough documentation, and proactive stakeholder engagement. After go-live, I remain involved to troubleshoot, optimize, and support users, ensuring that systems continue to deliver value over time.
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