Claudia Maurer
Interim HR Director DACH
Experience
Interim HR Director DACH
Essity Group
- One of the market leaders in hygiene and health products (including ZEWA, Tempo, TENA, and Tork) with about 34,000 employees worldwide, of which about 5,400 are in the DACH region.
- Bridging the vacancy as the previous incumbent moved to another internal position in October 2024 and the new incumbent will not return from the USA until July 2025.
- Managing a team of 35 employees (HR Business Partners / Talent Acquisition and Compensation & Benefits).
- Continuing the trust-based collaboration with the various employee representatives.
- Local implementation of company-wide HR projects (Pay Transparency, Employer Branding Plan, DEI Policy, etc.) in collaboration with the corporate headquarters in Stockholm.
HR IT Consultant for HR IT optimization
Akiem SAS
- European market leader as a supplier of turnkey solutions for providing locomotives and passenger trains, with about 450 employees in 8 European countries.
- Collaborated with the internal project manager to analyze the existing HR IT landscape and derive recommendations for action.
- Built a trust-based relationship with the payroll service provider SD Worx.
- Collected proposals for an alternative HR IS and suggestions for future optimization of HR system processes.
- Due to budget restrictions, the project was initially concluded after the analysis phase.
Tendering and awarding
Planungsbüro Ralf Maurer
- Supported the architectural firm due to the illness-related absence of the responsible office manager.
- Focused on tendering and awarding the relevant construction trades for energy-efficient renovation of existing buildings and high-quality new builds.
- Monitored the timely execution of measures regarding funding from KfW and BAFA.
Interim Director Payroll Germany
Adidas AG
- Holding company and German retail and distribution locations of a DAX corporation.
- Analyzed the processes and systems related to the monthly payroll with an average of 10,000 pay runs.
- Focused on deviations in payroll services from regulatory processes to ensure compliance with established workflows, legal requirements, internal controls, and SLAs.
- The project was handed back to the originally commissioned consultant, who had fallen ill, after two months.
HR Consultant for optimizing global payroll processes
Drees & Sommer SE GmbH
- Collaborated with the HR Operations team on process optimizations following the 2022 process analysis.
- Optimized communication processes and channels with the respective local service providers as well as the partially used Ivanti ticketing solution.
- Supported the transition to a new payroll service provider in Spain.
- Introduced, trained, and created a user manual for complex analyses using the EPI Use Query Manager.
- Launched the selection process for an HR services solution with document management, electronic files, workflow design, and electronic signatures.
- Optimized collaboration with SAP regarding SF Preferred Service and the responsible Customer Success Partner.
HR Consultant Analysis of Global Payroll Processes
Drees & Sommer SE GmbH
- Leading European consulting, planning and project management company for private and public clients as well as investors with over 5,100 employees at 59 locations in 18 countries worldwide.
- Analysis of the different payroll processes of each country unit (excluding Germany) in cooperation with HR Operations.
- Development of recommendations for possible optimizations.
- Advising company management and creating an implementation plan.
Interim Manager, Head of HR DACH
Woerwag Pharma GmbH & Co. KG
- Managing and advising the HR team at the headquarters and in the DACH region of a medium-sized, family-owned pharmaceutical company.
- Supporting departments in personnel planning for 2022.
- Conceptual revision and implementation of processes in HR support and administration.
- Conceptual and technical overhaul of the interface and collaboration with the external payroll service provider.
HR IT Consultant / Sub-project Lead
LGI International GmbH
- Providing consulting services for the planned change of the HR system landscape for a global logistics service provider.
- Managing the selection process to replace the existing HR IT landscape from longlist to shortlist to the final new provider Workday.
- Creating a roadmap for implementation.
- Collaborating with relevant employee representative bodies.
- Responsible project manager for the international rollout as part of the implementation project, from the prepare to the architect phase.
HR IT Consultant
DMK Deutsches Milchkontor Bremen
- Providing consulting services in connection with the ongoing HR digitization project of Germany's largest dairy cooperative.
- Supporting the sourcing phase for an HR service delivery tool for the HR shared service center as part of the digitization initiative.
- Decision made for UKG/PeopleDoc.
- Advising and coaching the project management during the implementation project.
HR Management Consultant
Dorsch International Consultants GmbH
- Providing consulting services for the ongoing transformation project of a global engineering and construction services group.
- Drafting job descriptions from conceptual development to approval by senior management.
- Creating a roadmap for implementation.
- Collaborating with relevant employee representative bodies.
- Managing HR activities during the acquisition and integration of a newly purchased company (transfer of operations and integration into the existing system landscape).
Interim Head of HR
Widex Hörgeräte GmbH / WSA Gruppe
- Local project lead for transitioning HR processes from the Stuttgart site to the German headquarters in Erlangen.
- Support of the transfer of all locally supported HR processes to the central HR Shared Service Center.
- Support of the transformation process and serve as HR contact for employees and managers on site.
- Prepare communications, design and run workshops on the new processes and systems like SuccessFactors and myProtime.
Interim Manager for SuccessFactors Implementation
Woerwag Pharma GmbH & Co. KG
- Functional project lead for implementing additional SuccessFactors modules.
- Performance management process for the headquarters in Böblingen and the first management level worldwide.
- Preparation for the global implementation in 2020.
- Compensation with system-based management of the annual salary review cycle.
- Variable pay as a calculation module for yearly target achievement.
- Preparation for the implementation of the Learning Suite in 2020.
Interim Manager Payroll Stabilization
McKesson Europe AG
- Analysis of existing processes and systems around payroll for the subsidiary in the UK with about 23,000 employees.
- Analysis of the current process and system landscape for payroll and time management.
- Development of recommendations for process improvements and an HR IT strategy.
- Support of the procurement process for potential co-sourcing of payroll.
Interim Manager HR Business Partner and Project Management
Woerwag Pharma GmbH & Co. KG
- Covered a vacancy for the HR Business Partner role in Germany, taking full responsibility for all topics from recruiting to talent development.
- Four-month sick leave cover for the payroll specialist, handling all preparatory tasks for payroll processing.
- Support in implementing a grading model including job evaluation.
- Support in redesigning the current bonus and incentive scheme.
- Implementation of the SAP SuccessFactors Recruiting module in addition to Employee Central.
- Design and implementation of new recruiting methods, including redesigning framework agreements with staffing agencies.
- Co-project lead for training as part of the implementation of Compliance@Woerwag.
Interim Manager Head of Change Leadership
McKesson Europe AG / Stuttgart
- Responsible for building the European Change Leadership function as part of the SAP/ERP implementation for country units in Norway, the UK, France, and Germany.
- Development and implementation of standard processes and tools for a global change leadership toolbox.
- Focus on communication, stakeholder engagement, change readiness, organizational development, and training for project team members and end users.
- Implementation of a network of local change agents and super users.
- Building the central change team from internal staff and external consultants.
- Project planning for the entire Change Leadership workstream.
- Overall responsibility for the successful implementation of all Change Leadership activities on time, in quality, and on budget.
- Onboarding of the new Head of Change Leadership.
Interim Senior HR Project Manager
McKesson Europe AG
- Sub-project lead in several strategic HR projects.
- HR sub-project lead as part of the global ERP implementation.
- Design of a development program (PEP) specifically tailored to employees of the ERP implementation project.
- Sub-project lead for selecting the global consulting partner for Change Leadership within an RFP process.
- Support of the Transition Services Agreement (TSA) in the carve-out from the Haniel Group.
- Documentation of processes for all HR topics to be carved out, such as payroll and pension obligations.
- Support in finalizing the service agreement for payroll during the transition phase.
Interim HR Business Partner
SPX Flow Technology GmbH
- Establishment of the newly created HR Business Partner role for a German subsidiary of a US corporation.
- Took over previous finance tasks.
- Implemented and optimized standard HR processes and executed company-wide HR requirements like performance management and talent development.
- Implemented a new time tracking system Time3010 from AZS, including approval workflows and training.
- Collaborated with internal and external service providers in recruitment and temporary staffing.
- Worked with HR teams in the group in the USA and UK on local implementation of framework policies.
- Cooperated with controlling on annual planning for headcount and personnel cost budgets.
- Supported the transfer of payroll processing from the local tax advisor to the service provider ADP.
- Built a trusting relationship with the newly elected works council.
- Searched for, selected, and onboarded the new HR Business Partner.
Interim HR Director
Frequentis Comsoft GmbH
- Realignment of the HR department, including analysis of existing processes and development of action recommendations.
- Developed an implementation plan with executive management and repositioned HR as an internal point of contact.
- Supported the establishment of the works council and built a trusting collaboration.
- Introduced a variable compensation model for managers and updated individual contracts.
- Concluded a works agreement on working hours and vacation, including adjustments to time management.
- Implemented an employee review process, including process design, forms, and training for managers.
- Participated in the industry salary survey Lurse High Tech Survey.
- Developed HR key metrics including monthly monitoring and risk analysis.
- Led the final implementation of the Sage HR system with modules for payroll, personnel administration, and applicant management.
- Introduced software for handling health and safety trainings (UWEB2000).
- Searched for, selected, recruited, and onboarded the new Head of HR.
Executive Vice President Human Resources International
T-Systems GEI GmbH
- Direct management of 4 employees and functional leadership of 16 local HR business partners.
- Managed a division with approx. 5,000 employees in 16 countries during the integration of gedas AG.
- Supported the global integration process with information events for management.
- Built a local HR business partner organization in 4 country clusters.
- Implemented standard HR processes (recruiting, people development, compensation & benefits, reporting) on a global basis.
- Structured and implemented a global reporting process for HR metrics.
- Recruited international management.
- Established a global performance management system and implemented overarching targets.
- Project managed the implementation of a global skills and resource management system.
- Introduced a process for strategy-oriented personnel development.
- Served as HR sub-project lead in several M&A projects for acquisition and divestment of business units.
Senior HR Project Manager
T-Systems GEI GmbH
- Provided functional leadership for up to 15 project team members.
- HR sub-project lead for the establishment of the offshore subsidiary in Pune, India.
- Set up the local HR business partner organization, recruiting, HR policies, standard processes, and HR IT (implementation of local SAP HR).
- Supported the establishment of additional offshore and nearshore sites in Brazil, Hungary, and Russia.
- Led negotiations and concluded the SAP HR group works agreement for the sub-group with 25,000 FTE.
- Negotiated and implemented a global works agreement for the IT learning management tool.
- Employer representative for the IT working group of the central works council.
- Supported the introduction of the T-Systems in-house collective agreement in cooperation with the Verdi union.
HR Project Manager People Development
T-Systems GEI GmbH
- Technical leadership of up to 7 project team members.
- Conceived and implemented a specialist career model for project and service management, consulting, and sales as an alternative to a leadership career path.
HR Business Partner
debis Systemhaus GEI GmbH
- Disciplinary leadership of 3 employees.
- Overall HR responsibility for a business unit focused on SAP consulting with approx. 500 employees.
- Designed and supported employer branding and recruiting activities during approx. 20% annual staff growth.
- Developed and implemented an onboarding program for new employees.
- Responsible for executing the new IG Metall supplementary collective agreement, including initial job classification and contract conversion.
- Introduced performance appraisal and goal-setting systems and trained managers.
- Advised management on reorganizations and business transfers under § 613a BGB.
- Point of contact for talent development from potential assessment to individual development discussions.
HR Clerk
debis Systemhaus GEI GmbH
- Handled general HR administration tasks.
HR Clerk
Queens Moat Houses Management GmbH
- Handled general HR administration tasks.
- Responsible contact for trainee support and coordination with the Chamber of Industry and Commerce (IHK).
Trainee Commercial Assistant in Hotel and Catering
Holiday Inn Hotel Sindelfingen
- Apprenticeship as a commercial assistant in hotel and catering.
Recruitment Consultant
- Execution of multiple projects in sourcing, selection, and recruitment of specialists and executives.
- Primary focus on HR and IT.
Consultant
IT service provider specializing in banking & insurance
- Project assignment to analyze the personnel-related cost structure for possible synergies and savings potential.
- Optimization of the personnel expense ratio through reduction of personnel costs.
- Extensive data analysis and identification of potential savings effects, along with evaluation of monetary and time impacts.
- Definition of optimal values, including setting project target figures for locations, administration, HR metrics, and staff structure.
- Derivation of detailed action recommendations with an implementation plan.
Consultant
Precision engineering company
- Project assignment to accompany the HR organization on its journey to a strategic realignment towards the HR business partner model.
- Advising HR leadership on stakeholder management, as well as informing and involving all units.
- Development of a shared vision for further work.
- Highlighting of opportunities and risks, as well as strengths and weaknesses of the organization.
- Support in building the new process map and HR competency model, including conducting in-house training.
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (18 years), Healthcare (4 years), Tourism (4 years), Pharmaceutical (2 years), Manufacturing (1.5 years), and Construction (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Human Resources (27.5 years), Project Management (14.5 years), Information Technology (3.5 years), Customer Service (3 years), Operations (3 years), and Procurement (0.5 years).
Summary
Since 09/2009 freelance interim manager with the following focus
- Interim Head of HR / Business Partner in corporate groups at levels 2 and 3
- Interim HR Director in medium-sized companies
- Interim project manager in complex HR projects (e.g. implementation of HR IT systems, realignment of HR organizations and processes)
- Consulting on HR controlling and risk assessment as well as HR process analysis, optimization, and design
Since 02/2012 interim manager DDIM® and thus also bound to the DDIM members' code of conduct in all projects.
Depending on the client's needs, also available part-time. Detailed references for all projects available upon request.
Skills
- Proficient In Microsoft Office (Windows & Mac)
- Workday / Successfactors / Ukg / Sage Etc.
- Spss Statistics (For Controlling And Statistics)
- Viflow And Signavio (Process Modeling)
Languages
Education
Holiday Inn Hotel Sindelfingen
Apprenticeship as a hotel and catering management assistant · Sindelfingen, Germany
Calw Business High School
General Abitur · Calw, Germany
Certifications & licenses
Interim Manager DDIM®
Human Capital Auditor
DGFP in cooperation with HCC & INQA
HR MBA Advanced Management Program
University of St. Gallen & DTAG
Trainer Aptitude Examination
Chamber of Commerce and Industry Nordschwarzwald, Pforzheim
Certified HR Specialist
VWA Stuttgart
Profile
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