Claudia M.

Interim HR Director DACH

Althengstett, Germany

Experience

Dec 2024 - Jun 2025
7 months
Stockholm, Sweden

Interim HR Director DACH

Essity Group

One of the market leaders in hygiene and health products (e.g., ZEWA, Tempo, TENA, and Tork) with around 34,000 employees worldwide, including about 5,400 in the DACH region. Bridged the vacancy, since the previous incumbent took another position within the group in October 2024 and the new incumbent will only return from the USA in July 2025. The focus of the assignment was on:

  • Leading the team of 35 employees (HR Business Partners / Talent Acquisition and Compensation & Benefits)
  • Maintaining the trusted collaboration with the various employee representative bodies
  • Locally implementing company-wide HR projects (Pay Transparency, Employer Branding Plan, DEI Policy, etc.) in coordination with the corporate headquarters in Stockholm
Jun 2024 - Oct 2024
5 months
Paris, France

HR IT Optimization Consultant

Akiem SAS

European market leader as a provider of turnkey solutions for supplying locomotives and passenger trains, with around 450 employees in eight European countries. The focus of the consulting was on collaboration with the internal project manager in:

  • Analyzing the existing HR IT landscape and deriving recommendations
  • Building a trusting relationship with the payroll provider SD Worx
  • Requesting proposals for an alternative HR IS and suggestions for future optimization of HR system processes

Due to budget restrictions, the project was initially concluded after the analysis.

Feb 2024 - Jun 2024
5 months
Althengstett, Germany

Tendering and Contract Award

Planungsbüro Ralf Maurer

Due to the planned, illness-related absence of the office manager in my husband's architecture firm, I stepped in as support during her absence. The main focus of the role was on tendering and awarding the relevant construction trades for energy-efficient renovation of existing buildings and upscale new constructions. I also monitored the timely completion of measures concerning KfW and BAFA funding.

Nov 2023 - Jan 2024
3 months
Herzogenaurach, Germany

Interim Director Payroll Germany

Adidas AG

Holding company and German retail and distribution sites of a DAX group aiming to be the best sports brand in the world. Pre-payroll tasks were outsourced to a shared service center three years ago, while the actual payroll is managed by a team at the corporate head office. Issues arose in the interplay between these two units. In this project, processes and systems around the monthly payroll (averaging 10,000 payroll runs) were analyzed:

  • Focusing on process deviations of the payroll services from regulatory processes in line with established procedures, all legal compliance requirements, internal controls, and SLAs.

After two months, the project was handed back to the originally appointed consultant, who had since fallen ill.

Jan 2023 - Sep 2023
9 months
Stuttgart, Germany

HR Consultant Optimizing Global Payroll Processes

Drees&Sommer SE GmbH

After the process analysis in 2022, we worked on process optimizations together with the HR Operations team:

  • Optimizing communication processes and channels with local service providers and the partly used ticketing solution (Ivanti)
  • Supporting the change of the payroll provider in Spain
  • Introducing, training, and creating a user guide for complex analyses using the EPI Use Query Manager
  • Launching the selection process for an HR services solution with document management, electronic files, workflow design, and electronic signature
  • Optimizing the collaboration with SAP regarding SF Preferred Service and the assigned Customer Success Partner
Apr 2022 - Dec 2022
9 months
Stuttgart, Germany

HR Consultant Analysis of global payroll processes

Drees&Sommer SE GmbH

Leading European consulting, planning and project management firm for private and public builders and investors with over 5,100 employees at 59 locations in 18 countries. As part of the analysis of global payroll processes, in cooperation with HR Operations (central HR Shared Service), the different payroll processes of the individual country subsidiaries (excluding Germany) were analyzed, recommendations for possible optimizations were developed, discussed with senior management and an implementation plan was created.

Oct 2021 - Jan 2022
4 months
Böblingen, Germany

Interim Manager Head of HR DACH

Woerwag Pharma GmbH & Co. KG

Medium-sized, family-run pharmaceutical company with 980 employees worldwide. In addition to leading and advising the HR team for the headquarters and the DACH region, the following consulting services were provided:

  • Support of the business units with personnel planning for 2022
  • Conceptual redesign and implementation of processes in the area of HR support and administration
  • Conceptual and technical redesign of the interface and cooperation with the external payroll provider
Dec 2020 - Sep 2021
10 months

HR IT Consultant / Subproject Lead

LGI International GmbH

Global logistics service provider with more than 5,000 employees at 45 locations in Europe, the USA and Russia, providing consulting services in connection with the planned change of the HR system landscape:

  • Managed the selection process to replace the existing HR IT landscape from the long list to the shortlist to the final new provider "Workday"
  • Created a roadmap for implementation
  • Collaborated with the relevant employee representation bodies
  • As part of the implementation project, served as the responsible project manager for the international rollout from the Prepare to the Architect phase
Sep 2020 - Jun 2021
10 months

HR IT Consultant

DMK Deutsches Milchkontor Bremen

Germany’s largest dairy cooperative with 7,800 employees internationally and over €5.6 billion in revenue. Provided consulting services in connection with the ongoing HR digitization project:

  • Supported the sourcing phase for an HR Service Delivery Tool for the HR Shared Service Center as part of the company-wide digitization initiative
  • Decision for UKG/PeopleDoc
  • Advised and coached the project lead during the implementation project
Apr 2020 - Aug 2020
5 months

HR Management Consultant

Dorsch International Consultants GmbH

Holding company and German subsidiary with about 350 employees of a globally active group of companies for engineering and construction services. Provided consulting services in connection with the company’s ongoing transformation project:

  • Created job descriptions (conceptual development through approval by senior management)
  • Developed a roadmap for implementation
  • Collaborated with the relevant employee representation bodies
  • Managed HR activities in connection with the acquisition of a newly acquired company (mainly related to the transfer of operations and integration into the existing system landscape)
Oct 2019 - Jan 2020
4 months
Stuttgart, Germany

Interim Head of HR

Widex Hörgeräte GmbH / WSA Gruppe

Location with 98 employees of a globally operating hearing aid manufacturer. Local project management within the transition of HR processes from the Stuttgart site to the German headquarters in Erlangen:

  • Supporting the transfer of all previously locally supported HR processes into the central HR Shared Service Center
  • Supporting the transformation process and serving as the HR contact person for on-site employees and managers
  • Preparing communication, designing and conducting workshops on the new processes and systems (SuccessFactors, myProtime)
May 2019 - Jan 2020
9 months
Böblingen, Germany

Interim Manager SuccessFactors Implementation

Woerwag Pharma GmbH& Co.KG

Medium-sized, family-run pharmaceutical company with 980 employees worldwide. Functional project management for the implementation of additional SuccessFactors modules:

  • Performance management process for the head office in Böblingen and the first management level worldwide. Preparing the global implementation for 2020
  • Compensation with system-supported management of the annual salary adjustment round
  • Variable pay as the calculation module for annual target achievement
  • Preparing for the implementation of the Learning Suite in 2020
Sep 2018 - Apr 2019
8 months
Stuttgart, Germany

Interim Manager Payroll Stabilization

McKesson Europe AG

European holding of an American Fortune Top 20 corporation. Due to recurring issues with payroll, an analysis of the existing processes and systems around payroll was carried out for the subsidiary in the UK with approx. 23,000 employees:

  • Analysis of the existing process and system landscape regarding payroll and time management
  • Deriving recommendations for action for process improvements and an HR IT strategy
  • Supporting the tendering process for possible co-sourcing of payroll
Jul 2017 - Aug 2018
1 year 2 months
Böblingen, Germany

Interim Manager HR Business Partner and Project Management

Woerwag Pharma GmbH& Co.KG

Medium-sized, family-run pharmaceutical company with 980 employees worldwide. Covering a vacancy for the HR Business Partner Germany role, taking on all usual topics of an HR business partner from recruiting to development. Also, for 4 months provided sick leave cover for the payroll administrator, taking over the preparatory tasks for payroll. The actual payroll is processed in a BPO by a service provider. Additionally, took on special projects in HR:

  • Supporting the implementation of a grading model including job evaluation
  • Supporting the redesign of the current bonus and incentive scheme
  • Implementing the SAP SuccessFactors Recruiting component in addition to the current Employee Central
  • Designing and implementing "new paths in recruiting," including redesigning framework agreements with various staffing service providers
  • Acting as sub-project lead for training in the implementation of Compliance@Woerwag
Jan 2015 - Feb 2017
2 years 2 months
Dublin, Ireland

Interim Manager Head of Change Leadership

McKesson Europe AG

As part of the implementation of SAP/ERP (processes FI/CO, O2C, P2P, Retail, Sales, MDM, BI) for the largest country subsidiaries in Norway, UK, France, and Germany, responsible for building the European Change Leadership function.

  • Developing and implementing standard processes and tools (global toolbox) for change leadership focusing on:
  • Communication and stakeholder engagement, change readiness, organization development, and training for project staff and end users
  • Implementing a network of local change agents/super users and setting up the central change team from internal staff and external consultants
  • Project planning for the entire change leadership workstream
  • Overall responsibility for the successful implementation of all change leadership activities "in time, in quality, and in budget"
  • Onboarding the new Head of Change Leadership
Feb 2014 - Dec 2014
11 months
Stuttgart, Germany

Interim Senior HR Project Manager

McKesson Europe AG

Subproject lead in several strategic HR projects.

  • HR subproject lead in the global ERP implementation
  • Designing a development program (PEP) specifically aimed at employees of the ERP implementation project
  • Subproject lead for selecting the global consulting partner for change leadership through an RFP process
  • Support for the Transition Services Agreement (TSA). As part of the carve-out from the former parent company Haniel, defining processes for all HR issues to be separated (payroll, pension obligations, etc.)
  • Support in finalizing the service contract for payroll during the transition phase
Mar 2013 - Nov 2013
9 months
Moers, Germany

Interim HR Business Partner

SPX Flow Technology GmbH

German subsidiary (80 employees) of an American Fortune 500 company. Established the newly created role of HR Business Partner and took over previous finance responsibilities. Implemented and optimized basic HR standard processes and rolled out group-wide HR guidelines (performance management, talent development).

  • Implemented a new time tracking system (Time3010 by AZS), including approval workflow and training for managers and employees
  • Collaborated with internal and external service providers for recruiting and temporary staffing
  • Worked with HR teams in the USA and UK (HRIS, compensation & benefits, talent sourcing, etc.), including local rollout of group-wide policies and frameworks
  • Partnered with controlling on annual planning (headcount and personnel cost budget)
  • Supported the site in transferring payroll from the local tax advisor to the payroll provider ADP
  • Built a trust-based relationship with the newly elected works council committee
  • Recruited, selected, and onboarded the new HR Business Partner
Jan 2011 - Dec 2011
1 year
Karlsruhe, Germany

Interim HR Director

Frequentis Comsoft GmbH

Medium-sized, owner-managed IT company with about 280 employees. Realigned the HR department, including analyzing existing processes and deriving recommendations. Prioritized and developed an implementation plan with management. Repositioned HR as a recognized contact for employees and managers.

  • Supported the works council formation and built a trust-based collaboration between management and employee representatives
  • Introduced a variable compensation model for managers, updating individual contracts to the new model
  • Agreed on a works agreement for working hours and vacation, including adjustments to time management
  • Implemented an employee review process (process, form, manager training) and conducted the first round for all employees
  • Participated in the industry salary survey (Lurse High Tech Survey) and used the results in the salary review cycle
  • Developed HR key performance indicators, with monthly monitoring and risk analysis
  • Finalized implementation of the SAGE HR system, including payroll, personnel administration, and applicant management modules
  • Implemented software for managing safety training – Employee Self Service (UWEB2000)
  • Recruited, selected, and onboarded the new Head of HR
Sep 2009 - Present
16 years

Freelance Interim Manager

HCM Consult

Freelance interim manager with the following focus areas:

  • Interim Head of HR / Business Partner in corporations at levels 2 and 3
  • Interim HR Director in medium-sized companies
  • Interim Project Manager in complex HR projects (e.g., implementation of HR IT systems, realignment of HR organizations and processes)
  • Consulting on HR controlling and risk assessment, as well as HR process analysis, optimization, and design

Since 02/2012 a DDIM® interim manager, and therefore committed to the DDIM member code of honor in all projects. I guarantee my availability for all projects fully on site (national and international). Depending on client needs, also part-time.

Nov 2005 - Dec 2008
3 years 2 months

Executive Vice President Human Resources International

T-Systems GEI GmbH

With the integration of gedas AG employees (former IT subsidiary of the VW Group), many system integration staff were transferred. This created a new management unit with about 5000 employees in 16 countries worldwide. In this integration project, many processes were newly built or the group’s standard HR processes were implemented. I successfully led the following key topics:

  • Supported the global integration process with information sessions for middle and senior management in all 16 countries
  • Built a local HR business partner organization in four country clusters, based on the size and maturity of HR processes, and rolled out standard HR processes (recruiting, people development, compensation & benefits, reporting) globally that had previously applied only in Germany
  • Structured and implemented a global reporting process for HR metrics
  • Recruited international management
  • Established a global performance management system and implemented cross-functional targets
  • Managed the project implementing a global skills and resource management system and introduced a process for strategic talent development
  • Served as HR subproject lead in multiple M&A projects for the acquisition and sale of business units
Nov 2001 - Oct 2005
4 years

Senior HR Project Manager

T-Systems GEI GmbH

  • Led HR sub-project for establishing the offshore subsidiary in Pune, India; set up the local HR business partner organization, recruiting, HR policies, standard processes, and HR IT (implemented a local SAP HR). Grew the company to 1,300 employees in three years
  • Supported the successful establishment of additional offshore and nearshore sites (Brazil, Hungary, Russia)
  • Took over negotiations for the group works agreement „SAP HR“ for the sub-group (25,000 FTE) just before the conciliation committee was called and successfully concluded the agreement
  • Negotiated and implemented a framework works agreement for the „Learning Management“ process and IT tool
  • Served as employer representative on the IT committee of the central works council
  • Supported a department in rolling out the T-Systems in-house collective agreement (union: Verdi)
Oct 2000 - Oct 2001
1 year 1 month

HR Project Manager People Development

T-Systems GEI GmbH

  • Designed and implemented a specialist career model for project and service management, consulting, and sales as an alternative to the leadership path
Apr 1996 - Sep 2000
4 years 6 months

HR Business Partner

debis Systemhaus GEI GmbH

  • Overall HR responsibility for a business unit (focus on SAP consulting) with approx. 500 employees
  • Designed and supported extensive employer branding and recruiting activities to hire new SAP consultants, resulting in approx. 20% staff growth per year
  • Developed and implemented the „Arrive“ integration program for new employees
  • Responsible for implementing the new supplementary collective agreement (union: IG Metall): job classification, contract conversion, deployment of new performance evaluation and goal-setting systems, and training of managers and employees
  • Advised senior management and supported the implementation of new and reorganized structures, including associated business transfers (section 613a BGB)
  • Contact person for managers and employees on all aspects of employee development – from potential assessment to individual development discussions
Oct 1991 - Mar 1996
4 years 6 months

HR Clerk

debis Systemhaus GEI GmbH

  • General HR administration tasks
Jul 1990 - Sep 1991
1 year 3 months

HR Clerk

Queens Moat Houses Management GmbH

  • General HR administration tasks
  • Responsible contact person for apprenticeship support and coordinating with the Chamber of Industry and Commerce (IHK)

Consulting on setting up internal HR controlling

IT service provider focusing on banking & insurance

Project assignment to analyze the personnel-related cost structure regarding potential synergies and savings (e.g. through site relocations and centralization). In addition, an optimization of the personnel expense ratio (personnel expense compared to revenue) was to be achieved by reducing personnel costs.

  • Extensive data analysis and identification of potential savings effects, as well as evaluation of monetary and time impacts
  • Definition of target values by setting project objectives, e.g., regarding number of sites, administrative optimization, HR metrics (costs), personnel structure, top performers, knowledge holders, "low performers"
  • Derivation of detailed action recommendations with an implementation plan

Consulting on the realignment of the HR organization

Precision engineering company

Project assignment to support the HR organization on the path of a strategic realignment towards the HR business partner model.

  • Advising HR management on stakeholder management. Informing and involving all units. Developing a shared vision for future work and creating a unified information base
  • Highlighting opportunities and risks / strengths and weaknesses of the old and new organization with the goal of keeping proven practices where possible
  • Supporting the development of the new process map and the competency model for HR, including conducting in-house training

HR consultant

across industries

Conducted various projects in sourcing, selecting, and attracting specialists and managers. Focus areas: HR and IT.

Summary

  • Interim Head of HR / Business Partner in large corporations at levels 2 and 3
  • Interim HR Manager in medium-sized companies
  • Interim Project Manager in complex HR projects (e.g., implementing HR IT systems, realigning HR organizations and processes)
  • Consulting on HR controlling and risk assessment as well as HR process analysis, optimization and design

Since 02/2012, I have been a DDIM® interim manager, fully committed to the DDIM members' code of honor in all projects. I guarantee my availability for all projects on site (national and international). Depending on the client's needs, I am also available part-time.

Languages

German
Native
English
Advanced

Education

Oct 2004 - Feb 2006

St Gallen University

MBA Advanced Management Program · Human Resources · St. Gallen, Switzerland

Jul 1987 - Jun 1990

Holiday Inn Hotel Sindelfingen

Certified Hotel and Restaurant Clerk · Sindelfingen, Germany

VWA

Personnel Management Specialist · Stuttgart, Germany

...and 1 more

Certifications & licenses

DDIM® Interim Manager

DDIM

Human Capital Auditor

DGFP in cooperation with HCC & INQA

HR MBA Advanced Management Program

St Gallen University & DTAG

Curriculum "Organizational Development and Change Management"

Beratergruppe Neuwaldegg, Vienna

Trainer Aptitude Examination

IHK Nordschwarzwald, Pforzheim

Personnel Management Specialist

VWA, Stuttgart

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