Recommended expert

Malte Krause

IT Project and Process Manager

Malte Krause
Düsseldorf, Germany

Experience

Mar 2023 - Feb 2025
2 years

IT Project and Process Manager

Thyssenkrupp Bilstein

  • As Product Owner and project manager involved in the global implementation of SAP SuccessFactors, responsible for the integration stream to connect HR software across multiple countries.
  • Led the introduction of new time and attendance management software, from requirements gathering through selection and procurement to successful go-live.
  • Served as demand and requirements manager, preparing and communicating incoming requirements for board decisions and developing and launching a demand management app for process optimization.
  • Analyzed and optimized the IT procurement process through service requests, significantly reducing lead times and error rates.
Apr 2022 - Feb 2023
11 months

Business Consultant

Arcwide

  • Supported the establishment of Arcwide as a leading IFS implementation partner, with responsibilities in sales, proposal creation, recruiting, marketing, and onboarding in the IFS software suite (ERP, FSM, PSO).
  • Led a Field Service Management project as an IFS-PSO expert, focusing on requirements gathering to increase efficiency in daily routing and scheduling of internal and external technicians.
Mar 2021 - Mar 2022
1 year 1 month

Business Analyst

BearingPoint

  • Worked in the Project Management Office of an agile project to develop a configurator for end customers, including requirements analysis and process design.
  • Conducted internal trainings on business process management and process mining with Signavio.
  • Built expertise as a process mining specialist with Celonis, creating a dashboard for plant management to optimize maintenance processes and internal benchmarks.
  • Completed a six-week SAP training focused on Material Management and Purchase-to-Pay processes.

Summary

I am an experienced IT project and process manager with over four years of experience in digital transformation in industries such as automotive and manufacturing. My expertise includes ERP implementations (SAP SuccessFactors, IFS ERP/PSO), process optimization with BPMN and Celonis Process Mining, as well as requirements engineering to translate complex business needs into structured, scalable solutions. I have successfully led cross-functional teams, managed vendor relationships, and delivered projects on time and within budget – with measurable improvements in efficiency, compliance, and stakeholder satisfaction.

Skilled in IT project management, change management, and business process analysis, I have a solid foundation in both traditional and agile methodologies. I am currently preparing for the IREB certification and continuously developing my skills in requirements engineering. My next career step is to use my project management and process optimization abilities as a consultant to help clients analyze workflows, implement standardized methods, and develop sustainable IT and business solutions with measurable value.

Skills

  • Ifs Erp/fsm/pso
  • Sap Erp/successfactors
  • Microsoft 365 Suite
  • Project Management Software (E.g., Ms Projects, Jira)
  • It Project Management
  • Business Process Analysis & Optimization
  • Requirements Management
  • Stakeholder Management & Workshop Facilitation
  • Change Management
  • Digital Transformation
  • Analytical Thinking
  • Cross-functional Communication

Languages

German
Advanced
English
Advanced

Education

Aug 2018 - Dec 2018

Montana State University

Bozeman, United States

Oct 2017 - Oct 2019

TU Dortmund

Master of Science, IT in Production and Logistics, Business Process Management, Strategic Technology Management · Industrial Engineering · Dortmund, Germany

Oct 2013 - Oct 2017

FH Bielefeld

Bachelor of Science, General Management, Factory Planning, Mechanical Engineering · Industrial Engineering · Bielefeld, Germany

Certifications & licenses

CPRE course

International Requirements Engineering Board

Prince 2

Thyssenkrupp Bilstein

IFS Field Service Management & Business Value Engineering

IFS Academy

Professional Scrum Master™ I

Scrum.org

TS410 - Integrated Business Processes In SAP S/4HANA

SAP

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