Project Management & Consulting

• Implemented Matrix42 ITSM solutions
• Budget of €100,000 and 5 people
• Hybrid approach
• Tool environment used: Office 365, Teams, Conceptboard

• Responsible for requirements management and IT projects of the ÖRAG companies
• ÖRAG Rechtsschutz AG, Deutsche Assistance Service GmbH, Mehrwert Service GmbH
• Organization and coordination of all requirements into the IT organization
• Responsible for all standard applications (SAP, SAS, Solidus eCare)
• Responsible for the IT service desk (UHD)
• Strategic realignment towards agile planning (SCRUM and KANBAN)
• Developed an approach for innovation topics and their integration into the line
• Developed a rolling controlling process
• Responsibility: Budget of €4 M | Leading 16 employees

Projects:

• Established a VAIT-compliant access management
• Budget of €600,000 and 30 people | 2020–2022 | Hybrid approach
• Introduced a new ITSM tool (Matrix42)
• Budget of €400,000 and 6 people | 2021–2022 | Hybrid approach
• Sub-project management for SMM data center migration
• Budget of €300,000 and 20 people | 2021–2022 | Hybrid approach
• Sub-project management for building a hybrid cloud (AWS) with CI/CD pipeline for a new claims system
• Budget of €500,000 and 10 people | 2020–2021 | Hybrid approach

Company successes:

• Established agile planning principles and introduced a VAIT-compliant access management

• Responsible for all IT applications of the ÖRAG companies
• ÖRAG Rechtsschutz AG, Deutsche Assistance Service GmbH, Mehrwert Service GmbH
• Strategic realignment towards web development
• Unified the technology base
• Developed a strategy for gradual migration to web dialogs
• Defined a unified development approach for new products
• Responsibility: Budget of €4 M | Leading 20 employees

Relevant projects:

• Redesigned a group-wide software architecture for developing Java-based web software
• Budget of €1.2 M and 8 people | 2013–2016 | SCRUM
• Designed and adjusted the ÖRAG process model
• Budget of €50,000 and 20 people | 2013–2016 | Traditional approach
• Windows 7 and Office 2010 migration
• Budget of €150,000 and 3 people | 2013–2014 | Traditional approach
• Switched client environment to virtual desktop (VDI)
• Budget of €0.4 M and 4 people | 2012 | Traditional approach
• Started building an enterprise architecture
• Budget of €300,000 and 3 people | 2011 | Traditional approach

Company successes:

• Established agile methods and introduced a virtual desktop infrastructure