Project Management & Consulting

• Implementation of Matrix42 ITSM solutions
• Budget of €100,000 and 5 people
• Hybrid approach
• Tools used: Office 365, Teams, Conceptboard

• Responsibility for requirements management and IT projects of the ÖRAG companies
• ÖRAG Rechtsschutz AG, Deutsche Assistance Service GmbH, Mehrwert Service GmbH
• Organization and coordination of all requirements in the IT organization
• Responsible for all standard applications (SAP, SAS, Solidus eCare)
• Responsible for the IT service desk (UHD)
• Strategic realignment towards agile planning (SCRUM and KANBAN)
• Development of a procedure for innovation topics and integration into the line
• Development of a rolling controlling process
• Responsibility: Budget of €4M | Leadership of 16 employees

Projects:

• Establishment of VAIT-compliant authorization management
• Budget of €600,000 and 30 people | 2020 – 2022 | Hybrid approach
• Introduction of a new ITSM tool (Matrix42)
• Budget of €400,000 and 6 people | 2021 – 2022 | Hybrid approach
• Sub-project management for data center migration of SMM
• Budget of €300,000 and 20 people | 2021 – 2022 | Hybrid approach
• Sub-project management for building a hybrid cloud (AWS) with CI/CD pipeline for a new claims system
• Budget of €500,000 and 10 people | 2020 – 2021 | Hybrid approach

Company achievements:

• Established agile planning principles and implemented VAIT-compliant authorization management

• Responsibility for all IT applications of the ÖRAG companies
• ÖRAG Rechtsschutz AG, Deutsche Assistance Service GmbH, Mehrwert Service GmbH
• Strategic realignment towards web development
• Standardization of the technology base
• Development of a strategy for the gradual migration to web dialogs
• Definition of a unified development approach for new products
• Responsibility: Budget of €4M | Leadership of 20 employees

Relevant projects:

• New design of a company-wide software architecture for the development of Java-based web applications
• Budget of €1.2M and 8 people | 2013 – 2016 | SCRUM
• Design and adjustments to the ÖRAG process model
• Budget of €50,000 and 20 people | 2013 – 2016 | traditional approach
• Windows 7 and Office 2010 migration
• Budget of €150,000 and 3 people | 2013 – 2014 | traditional approach
• Migration of the client environment to Virtual Desktop (VDI)
• Budget of €0.4M and 4 people | 2012 – 2012 | traditional approach
• Initiation of enterprise architecture setup
• Budget of €300,000 and 3 people | 2011 – 2011 | traditional approach

Company achievements:

• Established agile practices and implemented a virtual desktop infrastructure