Recommended expert

Frank Dostert

Project Manager

Frank Dostert
Ratingen, Germany

Experience

Aug 2025 - Present
6 months
Erfurt, Germany

Project Manager

TEAG Thüringer Energie AG

  • Transition of Microsoft Azure operations to BTC AG
  • Responsibility: budget of 60k €
  • Personnel: leading 5 people
  • Tools: Office 365, JIRA, Confluence
Apr 2025 - Jul 2025
4 months
Erfurt, Germany

Project Manager

TEAG Thüringer Energie AG

  • Consulting project §14a Energy Industry Act, IT areas of action
  • Responsibility: budget of 80k €
  • Personnel: leading 2 people
  • Tools: Office 365
Nov 2024 - Sep 2025
11 months
Oldenburg, Germany

Transition Manager

BTC IT Services GmbH

  • Transition of network services to the new service provider
  • Switching all network components at customer sites
  • Definition and implementation of new network order items
  • Responsibility: budget of 900k €
  • Personnel: leading 15 people
  • Tools: Office 365, JIRA, Confluence, Teams
Nov 2024 - Sep 2025
11 months
Düsseldorf, Germany

Project Manager

S-Markt und Mehrwert GmbH

  • Implementation of Microsoft 365, including Copilot, and replacement of HCL Notes
  • Responsibility: budget of 1000k €
  • Personnel: leading 25 people
  • Tools: Office 365, JIRA, Confluence, Teams
May 2024 - Present
1 year 9 months
Freiburg im Breisgau, Germany

Multi-Project Manager

Endress + Hauser Infoserve GmbH & Co KG

  • Managing various projects in the operating area
  • SUSE Linux migration for 500 servers
  • Update of the OpenText Archive Server (DMS)
  • Establishment of a central Windows admin rights management (Delinea)
  • Consolidation of software developer workstations to a standard
  • Interface connection of SAP SuccessFactors to Entra ID
  • Responsibility: budget of 300k €
  • Personnel: leading 30 people
  • Tools: Office 365, JIRA, Confluence, Teams, Planview
Feb 2024 - May 2024
4 months
Düsseldorf, Germany

Consultant

Deutsche Rückversicherung AG

  • Setup of an IT strategy
  • Creation of an IT development plan
  • Setup of IT portfolio management
  • Setup of a collaboration model between business units, BO and IT
  • Tools: Office 365, Visio
Mar 2023 - Mar 2024
1 year 1 month
Hamburg, Germany

Consultant

Gasnetz Hamburg GmbH

  • Setup and implementation of a new IT portfolio and requirements management system
  • Tools: Office 365, Jira, Confluence, Teams, Conceptboard
Jan 2023 - Mar 2025
2 years 3 months
Mönchengladbach, Germany

Project Manager

Labtagon GmbH

  • Implementation of Matrix42 ITSM solutions based on ITIL
  • Responsibility: budget of €300k
  • Personnel: management of 5 people
  • Tools: Office 365, Teams, Matrix42
Jan 2023 - May 2024
1 year 5 months
Düsseldorf, Germany

Project Manager

S-Markt und Mehrwert GmbH

  • Data center migration for S-Markt und Mehrwert
  • Mail (SMTP) and calendar migration from HCL Domino to Exchange
  • All application systems and company databases
  • Setup and configuration of infrastructure and network shares
  • External connections with partners
  • Responsibility: budget of €900k
  • Personnel: management of 20 people
  • Tools: Office 365, Jira, Confluence, Teams
Jul 2022 - Present
3 years 7 months
Ratingen, Germany

Freelance IT Project Manager & IT Consultant

pmxperts.de

  • Project management in IT projects
  • IT strategy and VAIT/DORA consulting
  • AI consulting
  • Responsibility: budget up to €900k
  • Personnel: management of up to 30 people
May 2021 - Dec 2022
1 year 8 months
Düsseldorf, Germany

Project Manager VAIT/DORA

ÖRAG Rechtsschutzversicherungs AG

  • Establishment of a VAIT-compliant access management (01/2022 – 12/2022; approx. 100 person-days)
  • Implementation of a new ITSM tool (Matrix42) (05/2021 – 12/2022; approx. 50 person-days)
  • Revision of the internal control system (ICS) for risk-based IT controls (08/2021 – 12/2021; processes and interfaces with enterprise risk management; collaboration with internal audit and external auditors; approx. 30 person-days)
May 2019 - Jun 2022
3 years 2 months
Düsseldorf, Germany

Head of IT Customer / IT Portfolio Management and IT Projects

ÖRAG Rechtsschutzversicherungs AG

  • Responsible for requirements management and IT projects for the ÖRAG companies, including organizing and managing all requirements in the IT organization
  • Accountable for all standard applications, including SAP, SAS and Solidus eCare, and the IT service desk (UHD) according to ITIL V4
  • Led the rollout of Matrix42
  • Strategic realignment toward agile planning with Scrum and Kanban
  • Developed an effective approach for handling innovation topics and integrating them seamlessly into operations
  • Managed projects, including the introduction of a rolling controlling process
  • Implemented regulatory requirements under VAIT / DORA, especially setting up a VAIT-compliant access management with its process/tool
  • Revised the internal control system (ICS) for risk-based IT controls
  • Budget responsibility: €6 million
  • Personnel: Led up to 30 people
Apr 2016 - Apr 2019
3 years 1 month
Cologne, Germany

Functional Area Head and eBusiness Project Manager

Gothaer Systems GmbH

  • Responsible for web and integration applications, including gothaer.de
  • Developed an agile organizational model to promote team autonomy and DevOps
  • Implemented a new requirements management according to the SAFe 4.0 model and introduced agile methods like Kanban in software development
  • Strategically realigned web and integration development, including defining unified test and release management processes
  • Conducted requirements analysis with BPMN 2.0
  • Key achievements:
  • Simplified the user experience of Gothaer.de by adding a new customer folder feature
  • Introduced a new Java environment and a CI/CD pipeline based on open source
  • Realigned IT and redefined requirements management
  • Led the agile transformation of the team and recruited 13 new employees in a challenging recruiting environment
  • Ensured delivery capability despite resource constraints
Aug 2009 - Mar 2016
6 years 8 months
Düsseldorf, Germany

Head of IT Applications

ÖRAG Rechtsschutzversicherungs AG

  • Responsible for all IT applications of the ÖRAG companies
  • Strategic realignment toward web development and standardization of the technology base
  • Developed a strategy for step-by-step migration to web dialogs and defined a unified development approach for new products
  • Managed various projects
Dec 2001 - Jul 2009
7 years 8 months

Program Manager System Integration and Development

Itellium Systems & Services GmbH

Feb 2001 - Nov 2001
10 months

Business Consultant

Cap Gemini E&Y Deutschland GmbH

Jan 2000 - Jan 2001
1 year 1 month

Business Consultant

Wincor Nixdorf GmbH & Co. KG

Jan 1996 - Dec 1999
4 years

Lead Consultant

debis Systemhaus Dienstleistungen GmbH

Sep 1991 - Sep 1993
2 years 1 month

Dealer IT Support Employee

Nissan Motor Deutschland GmbH

Summary

Implementation-focused IT project manager and IT manager with extensive industry and process experience in complex IT infrastructures in the insurance industry, retail and energy suppliers.

Agile and appreciative leader with high social skills, team spirit and the ability to motivate in change processes.

Development of workplace infrastructure / internal application landscape; interface management; strategy development; innovation development; ensuring SLA, audit and compliance conformity (VAIT / DORA); architecture development; team leadership; planning and controlling; AI consulting; focus on software development with agile and classic methods; IT infrastructure renewal; ITSM with Matrix42 according to ITIL; regulatory topics; IT governance; IT portfolio management / control.

Significant improvement of key metrics; optimization of essential control instruments; realization of clear cost reductions; building powerful teams.

Strategic, independent, result-oriented, resilient, open, reliable.

Skills

  • Applications: Ms Office, Ms Project, Ms Visio, Signavio, Planview
  • Operating Systems: Windows, Unix
  • Cloud: Microsoft Azure
  • Vdi: Vmware
  • Servers: Unix Application Servers
  • Databases: Db2
  • Collaboration: Jira & Confluence, Office 365, Teams

Languages

German
Native
English
Intermediate

Education

Oct 1993 - Sep 1995

b.i.b. Bergisch Glabdbach

State-Certified Computer Scientist (Business) · Bergisch Gladbach, Germany

Aug 1987 - Sep 1990

Sun Electric Deutschland GmbH

Wholesale and Foreign Trade Clerk (IHK) · Mettmann, Germany

Städtische Realschule

Intermediate Secondary School Certificate · Mettmann, Germany

Certifications & licenses

Certified AI Consultant

Hilker Consulting

PRINCE2 Practitioner Certification

PMP Institut

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