Jörg R. - Coach, Trainer & Consultant for Agility & Leadership

Hamburg, Germany

Experience

Jan 2021 - Present

5 years

Coach, Trainer & Consultant for Agility & Leadership

Freelancer

Agile organizational development
New leadership

Jan 2017 - Dec 2021

5 years

Senior Product Manager

EvenEm Sports GmbH

Product management for topics around new development and connecting customers to EvenEm's systems.

Jan 2015 - Dec 2017

3 years

Senior Product Manager

XING Marketing Solutions GmbH

Product management, development, and establishment of new products on the platform.

Jan 2009 - Dec 2015

7 years

Product Owner

Blau Mobilfunk GmbH

Further development of the existing platform and processes, redesign and introduction of new systems.

Jan 2005 - Dec 2009

5 years

Senior Consultant

Opitz Consulting GmbH

Developer, trainer, and consultant on processes, implementations, and agile topics.

Developer and Scrum Master

Digitalisierung Heiz- & Betriebskosten Full Service Dienstleister

Digitization of operating cost collection (e.g. heating consumption)
Process development and implementation

Agile & Leadership Coach

Hersteller für Halbleitertechnik (B2B Bereich)

Training and introduction of agile tools
Coaching leaders on agile mindset and new leadership
Reforming meeting formats

Agile & Leadership Coach

Hersteller für Smart Home In- und Outdoor Kameras (B2C Bereich)

Agile team development
Coaching leaders on agile mindset and leadership
Needs-based training for team education in agile topics, retrospectives, Kanban, self-organization

Product Owner and Scrum Master

Kundenservicesystem Mobilfunk

New development of the customer care system
Requirements analysis for customer care agents
Process design
User tests
Introduction and training of customer care agents

Product Owner and Scrum Master

Online Shop Mobilfunk

Brand relaunch of the blau.de website
Concept and process development for shop extensions (e.g. smartphone shop)

Product Manager / Product Owner and interim Scrum Master

Plattform für B2B Services und Dienstleistungen (B2B Bereich)

New development of a B2B product for presenting and promoting services
Customer interviews
UI & UX process decisions
Interim PM for the platform's internal advertising

Developer and project manager

Prozesshandling Bauzeichnungen Luftfahrt

Implementation of a workflow system for managing aviation construction drawings.

Product Manager / Product Owner and interim Scrum Master

Ticketingfullservice Plattform (B2B Bereich)

Introduction of single sign-on as a standalone product, redesign and process development for interfaces to external systems, cross-system customer data synchronization even under high load (e.g. on-sale of top league matches)
Proof of concept for a new process environment for invoicing

Summary

Agile: Agile transformation, High Performing Teams, Kanban, Scrum, Agile Mindset, Agile Software Development
Product: Product development and implementation, APIs, UX & UI, Product Discovery, Impact Mapping, MVP
Tools: Jira, Confluence, Microsoft Azure DevOps, Miro (etc.)
Consulting: Organizational consulting and agile realignment of business units
Roles: Agile Coach, Scrum Master, Product Manager, Product Owner
Industry knowledge: Online retail, Ticketing, Mobile communications, Semiconductor technology, Smart Home, Aviation