Set KPIs to increase sales and new memberships via performance marketing strategies
Planned budgets and goals for digital marketing channels based on ROI
Set digital marking channels’ operation strategies and analyze effect of performance marketing channels
Use a web and app tracking tools including Google Analytics and Appsflyer
Apr 2017 - Oct 2019
2 years 7 months
Korea, Republic of
Samsung.com Web Analysis Service, Senior Consultant
Concentrix Service Korea
Set KPIs to analyze website performance, enabling HQ to monitor 68 countries locally
Developed traffic dashboard for monitoring KPIs
Analyzed traffic, marketing channels and content consumption for marketing pages
Analyzed website user journey data to increase number of website visits and online sales
Analyzed the effect of referrer channels and search keywords on marketing performance
Lead website performance analytics team for Samsung Visual Display
Used a variety of tools, including Adobe Analytics, Google Analytics, Similarweb, Beusable and SQL
Jul 2015 - Aug 2016
1 year 2 months
Korea, Republic of
Fandombizlab, Merchandiser and Manager
Allwinware (E-commerce Startup)
Planned overall service, brand logo and slogan and product direction
Planned online pre-reservation event and executed targeted Facebook and Instagram campaigns
Planned and executed a variety of cultural products, such as private artist–fan meetings and private concerts
Executed reading club collaboration with media, publishing companies and the brand Aesop
May 2011 - Aug 2014
3 years 4 months
Korea, Republic of
Marketing Sr. Analyst; Marketing Analyst
CJ Entertainment & Media
Arranged artists and music for Samsung Galaxy phone’s advertisements for Southeast Asia
Managed all Music Division SNS platform accounts and implemented the brand’s planned digital marketing activities
Developed marketing plans for CJ E&M brand booth and SNS marketing at Jisan Valley Rock Festival and Siwolae Festival
planned customer research to track the Korean music market in terms of Korean artists’ awareness, preference and ticket power
Researched Asian, North American and South American markets and corporations for partnerships
Managed undergraduate strategy group via online and offline meetings and planned relevant competitions
Created English press kit for MAMA (Mnet Asia Music Awards)
Sep 2010 - Dec 2010
4 months
New York, United States
Marketing Intern
Lincoln Center for the Performing Arts
Promoted White Light Festival with local business partnerships
Created ads and ad campaign with Google AdWords for Lincoln Center programs and the David Rubenstein Atrium
Created ads for White Light and Tully Scope Festivals and American Songbook using digital media management system
Assisted with social media initiatives, including Facebook, Twitter and Flavorpill
Aug 2009 - Aug 2010
1 year 1 month
New York, United States
Interactive Services Intern
Allied Live
Initiated research on comprehensive social network page statistics for Broadway, off-Broadway, and touring shows to provide superior competitor and market trend analysis
Customized search engine marketing (SEM) keywords to markets to increase ticket sales
Languages
Korean
Native
English
Intermediate
Education
Oct 2008 - Jun 2011
Columbia University in the City of New York
Master of Arts, Arts Administration · New York, United States
Oct 2003 - Jun 2007
University of Wisconsin, Madison
Bachelor of Business Administration in Marketing and Management · Madison, United States