Co-designer and Facilitator

• Co-designed and facilitated three Liberating Structures meetups, creating spaces for collaboration, learning, and experimentation within the Agile community.

Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms. Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement.

• Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability.
• Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide.
• Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms.
• Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024.
• Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking.
• Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals.
• Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation.
• Delivered on demand workshops for teams with raising maturity and adoption of best practices.
• Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment.
• Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance.

Led four engineering teams, including three cross-functional engineers and one platform team, delivering internal tools and client-facing solutions. Focused on improving cross-team collaboration, optimizing Agile delivery practices, and driving continuous improvement in development and release workflows.

• Directed releases of ECT’s communication platform for international clients including Total Play and Proximus, improving client satisfaction and delivery reliability.
• Implemented sprint health dashboards to enable data-driven planning and improve delivery consistency across sprints.
• Coordinated multi-team release cycles, reducing deployment delays and increasing release readiness across cross-functional teams.
• Drove coding standards and quality controls, enhancing development efficiency and delivery practices.
• Transitioned the platform team to a Scrum-Ban model, increasing flexibility and throughput in core network development.

• Selected as one of 5 women representing Egypt from 1,200+ applicants for a leadership exchange program in San Francisco.
• Collaborated with entrepreneurs and mentors from leading companies including Google, LinkedIn, and Twitter.
• Awarded funding for “She is Back!”, an initiative fostering collaboration between Arab and Bay Area women entrepreneurs.