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Doaa Abdelghafar

Co-designer and facilitator, Liberating Structures meetup

Doaa Abdelghafar
Munich, Germany

Experience

Sep 2024 - Sep 2025
1 year 1 month
Munich, Germany

Co-designer and facilitator, Liberating Structures meetup

Mar 2024 - Dec 2024
10 months
Munich, Germany

Mentor

Women in Agile organisation

Aug 2022 - Sep 2024
2 years 2 months
Munich, Germany

Technical Program Manager/Agile Coach

Visa

  • Drove two cross-functional engineering teams within the SAFe framework to deliver backend and integration solutions for Visa’s Terminal Management and Cybersource Onboarding platforms
  • Served as Program Coach for ten teams within the Platform Services organization, advancing Agile maturity, delivery alignment, and a culture of continuous improvement
  • Orchestrated Agile ceremonies including Product Manager syncs, metrics reviews, inspect-and-adapt sessions, system demos, and leadership workshops to strengthen transparency, collaboration, and delivery performance
  • Championed the rollout of the Re-imagine Work@Visa scaled delivery framework within the Agile Transformation Team, improving collaboration and delivery predictability
  • Increased release frequency 18× per quarter by synchronizing distributed teams and developing a comprehensive release guide
  • Partnered with the Release Manager to standardize deployments across Visa Data Center, AWS, and Mobile platforms
  • Led teams to close all security findings and embed remediation into BAU, achieving zero open issues by mid-2024
  • Directed the Security Findings Program across the portfolio, ensuring visibility, accountability, and progress tracking
  • Supported the roll out of the OKR framework and led quarterly reviews to align execution with business goals
  • Strengthened communication across distributed teams, removed blockers, and advocated for continuous improvement and automation
  • Delivered on demand workshops for teams with raising maturity and adoption of best practices
  • Co-founded a Center of Excellence and Agile Community of Practice to promote continuous learning and alignment
  • Partnered with SRE and InfoSec teams on multi-region rollout and security initiatives to enhance reliability and compliance
Aug 2021 - Aug 2022
1 year 1 month
Munich, Germany

Scrum Master

KONUX GmbH

  • Led and coached three cloud delivery teams, including two cross-functional engineering teams and one data platform team building cloud-native services
  • Improved delivery workflows across product, engineering, and hardware teams, reducing bottlenecks and cross-team delays
  • Coordinated between Data Science, Ops, and platform teams to streamline model handoff and reduce time from development to production
  • Developed a Feature Development Process to streamline delivery from ideation to release, improving coordination across product, engineering, hardware, design, operations, customer success, and marketing
  • Drove Agile adoption by mentoring cross-functional teams, fostering ownership, and accelerating iteration cycles
  • Defined key metrics with the Architect and implemented a DORA dashboard for data-driven decisions
  • Guided Product Managers in scoping MVPs, planning releases, and aligning features with business goals
  • Facilitated Program Reviews to enhance transparency and collect early feedback across product, engineering, data, and hardware
Feb 2020 - Aug 2021
1 year 7 months
Munich, Germany

Scrum Master/Release Manager

European Computer Telecoms, ECT

  • Led four engineering teams, including three cross-functional engineers and one platform team, delivering internal tools and client-facing solutions
  • Directed releases of ECT’s communication platform for international clients including Total Play and Proximus, improving client satisfaction and delivery reliability
  • Implemented sprint health dashboards to enable data-driven planning and improve delivery consistency across sprints
  • Coordinated multi-team release cycles, reducing deployment delays and increasing release readiness across cross-functional teams
  • Drove coding standards and quality controls, enhancing development efficiency and delivery practices
  • Transitioned the platform team to a Scrum-Ban model, increasing flexibility and throughput in core network development
Aug 2018 - Jan 2020
1 year 6 months
Cairo, Egypt

Scrum Master/Delivery Lead for Vodafone Greece Account

Vodafone Shared Services (VOIS)

  • Led end-to-end delivery of the My Vodafone app for the Greek market, managing 20+ cross-functional engineers across Cairo, Athens, and the UK
  • Scaled the internal microservices team within VOIS from 3 to 22 engineers and drove Agile adoption to improve delivery performance and cross-regional collaboration
  • Delivered the My Vodafone app to the Greek market in October, improving customer satisfaction and receiving strong feedback post-launch
  • Introduced a Kanban-based demand tracking process using Confluence, improving visibility and delivery flow
  • Customized Jira workflows and dashboards to enhance tracking, reporting, and sprint management across distributed teams
  • Drove customer review meetings to improve progress transparency, surface risks, and align dependencies across stakeholders
  • Coordinated with five other Scrum Masters to align frontend (Web, Mobile) and backend teams, ensuring delivery consistency across domains
  • Founded an Agile Club within VIS (Technology Enterprise System) to promote Agile education and best practices adoption across teams
Sep 2015 - Dec 9999
7984 years 4 months
San Francisco, United States

TechWomen Emerging Leader

U.S. Department of State's Bureau of Educational and Cultural Affairs

  • Selected as one of 5 women representing Egypt from 1,200+ applicants for a leadership exchange program in San Francisco
  • Collaborated with entrepreneurs and mentors from leading companies including Google, LinkedIn, and Twitter
  • Awarded funding for “She is Back!”, an initiative fostering collaboration between Arab and Bay Area women entrepreneurs
Sep 2015 - Nov 2015
3 months
San Francisco, United States

Scrum Master Intern

Lyft

  • Supported the Supply-Levers team in adopting Scrum practices, following mentorship with the Marketplace team
  • Created an internal Agile framework wiki to standardize onboarding and improve consistency across teams

Industries Experience

See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.

Experienced in Education (7984.5 years), Government and Administration (7984.5 years), Information Technology (3.5 years), Telecommunication (3 years), Banking and Finance (2 years), and Professional Services (1 year).

Education
Government and Administration
Information Technology
Telecommunication
Banking and Finance
Professional Services

Business Areas Experience

The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.

Experienced in Project Management (7984.5 years), Information Technology (5 years), Product Development (4 years), Operations (3 years), and Human Resources (1 year).

Project Management
Information Technology
Product Development
Operations
Human Resources

Summary

A servant leader with a Computer Science background and hands-on experience as an Agile Coach and Technical Program Manager. Experienced in guiding cross-functional teams through transformation, delivery, and collaboration across cultures and complex environments. Focused on connecting people and strategy, bringing structure where it’s needed, and enabling teams to deliver with transparency, focus, and trust. Driven by the belief that digital transformation and AI can make organizations not only faster but also more human and sustainable. I lead with empathy, integrity, and curiosity, empowering teams to grow and deliver with purpose.

Skills

  • Project Planning And Delivery
  • Risk And Change Management
  • Cross-functional Team Leadership
  • Agile And Hybrid Frameworks (Scrum, Kanban, Safe, Lean)
  • Stakeholder Management
  • Coaching And Mentoring
  • Jira And Confluence
  • Collaboration
  • Adaptability
  • Continuous Improvement
  • Leadership And Transformation
  • Upskilling In Automation And Generative Ai

Languages

English
Advanced
German
Intermediate

Education

Aug 2009 - May 2010

Arab Academy for Science & Technology

Pre-master, Master's degree courses · Advanced Software Engineering · Cairo, Egypt · 3.4 out of 4.0

Sep 2003 - May 2007

Helwan University

Bachelor in Computer Science · Computer Science and Information systems · Cairo, Egypt

Certifications & licenses

Mastering Generative AI For Product Innovation

Stanford University

AI For Everyone

Andrew Ng

AWS Cloud Practitioner Essentials Training

AWS

Badass Agile Coaching Skills Masterclass

Bob Galen

Scaled Agile Framework Leading SAFe 6.0 Training

Web 3 And Blockchain Fundamentals

INSEAD

Certified Agile Scaling Practitioner

Certified Google Project Management

Coursera

Certified System Thinking Associate

CSTA

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Doaa based?

Doaa is based in Munich, Germany.

What languages does Doaa speak?

Doaa speaks the following languages: English (Advanced), German (Intermediate).

How many years of experience does Doaa have?

Doaa has at least 7984 years of experience. During this time, Doaa has worked in at least 8 different roles and for 7 different companies. The average length of individual experience is 998 years. Note that Doaa may not have shared all experience and actually has more experience.

What roles would Doaa be best suited for?

Based on recent experience, Doaa would be well-suited for roles such as: Co-designer and facilitator, Liberating Structures meetup, Mentor, Technical Program Manager/Agile Coach.

What is Doaa's latest experience?

Doaa's most recent position is Co-designer and facilitator, Liberating Structures meetup.

What companies has Doaa worked for in recent years?

In recent years, Doaa has worked for Women in Agile organisation, Visa, KONUX GmbH, European Computer Telecoms, ECT, and U.S. Department of State's Bureau of Educational and Cultural Affairs.

Which industries is Doaa most experienced in?

Doaa is most experienced in industries like Education, Government and Public Administration, and Information Technology (IT). Doaa also has some experience in Telecommunication, Banking and Finance, and Professional Services.

Which business areas is Doaa most experienced in?

Doaa is most experienced in business areas like Project Management, Information Technology (IT), and Product Development. Doaa also has some experience in Operations and Human Resources (HR).

Which industries has Doaa worked in recently?

Doaa has recently worked in industries like Education, Government and Public Administration, and Information Technology (IT).

Which business areas has Doaa worked in recently?

Doaa has recently worked in business areas like Project Management, Information Technology (IT), and Operations.

What is Doaa's education?

Doaa holds a Master in Advanced Software Engineering from Arab Academy for Science & Technology and a Bachelor in Computer Science and Information systems from Helwan University.

Does Doaa have any certificates?

Doaa has 9 certificates. Among them, these include: Mastering Generative AI For Product Innovation, AI For Everyone, and AWS Cloud Practitioner Essentials Training.

What is the availability of Doaa?

Doaa is immediately available full-time for suitable projects.

What is the rate of Doaa?

Doaa's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Doaa?

To hire Doaa, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
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Market avg: 890-1050 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.