Danny Clausen-Holm

Expert in Communication and Sales

Hamburg, Germany
Experience
Jan 2023 - Present
2 years 7 months
Norderstedt, Germany

Managing Director

WERKVERSTÄRKER Danny Clausen-Holm

Workshops, training, coaching, seminars. Interim support, project management and everything around communication. Industry focus: energy sector. More at werkverstaerker.de

Jul 2022 - Dec 2022
6 months
Norderstedt, Germany

Sabbatical | Time Out

Auszeit Für Mich

May 2020 - Jun 2022
2 years 2 months
Pinneberg, Germany

Head of Corporate Communications | Spokesperson

Stadtwerke Pinneberg GmbH

May 2020 - Feb 2021
10 months
Pinneberg, Germany

Interim Head of HR

Stadtwerke Pinneberg GmbH

Interim head of HR for 140 employees / 3 companies, role as senior manager.

Jun 2018 - May 2023
5 years
Norderstedt, Germany

City Councillor

City of Norderstedt

Honorary local political office. Directly elected candidate (district 5) for the local city council.

Jan 2016 - Apr 2020
4 years 4 months

Receivables Management Clerk

Stadtwerke Pinneberg GmbH

Apr 2015 - Dec 2015
9 months
Hamburg, Germany

Receivables Management Credit / CRM Software Optimization Project Staff

Bank Deutsches Kraftfahrzeuggewerbe GmbH (BDK)

Support for the collections clientele and work in the CRM software task force.

Dec 2014 - Present
10 years 8 months
Germany

State Board Member and Spokesperson

Lesbian and Gay Federation (LSVD)

LGBT activist, volunteer lobbyist and spokesperson for LSVD, Schleswig-Holstein state association. Initiator and organizational lead of CSD Norderstedt.

Jun 2013 - May 2023
10 years
Norderstedt, Germany

Faction Member, Equal Opportunity Spokesperson

SPD Group Norderstedt

Working group leader and member of the Social Committee Deputy working group leader and member of the Environmental Committee Deputy member of the Main Committee Diversity working group.

Jan 2012 - Mar 2015
3 years 3 months
Lübeck, Germany

Product Manager Meter Locking / Receivables Management

Stadtwerke Lübeck Gruppe

Product responsibility:

  • Team management
  • Interface function with specialist departments
  • Project management for special lock-off actions (e.g. hospitality, general supply, water)
  • Preparation of reports and statistics
  • Commercial coordination of prepaid metering devices

Receivables management:

  • Processing meter openings and lock-offs
  • Correspondence and clarification with debtors, lawyers, authorities
  • Complaint management

Collections authorization.

Nov 2008 - Dec 2011
3 years 2 months
Delmenhorst, Germany

Receivables Management Marketing & Sales

StadtWerkegruppe Delmenhorst

Receivables management (all tasks around dunning / in-house collections; temporary injunctions / preparation of access lawsuits, service disconnections, contract terminations, handling of lawyer correspondence), project group for prepayment meters; complaint management; customer support across all channels for tariff customers (natural gas, water, wastewater, stormwater and energy-related services); contact person for natural gas vehicles (grant processing, administration, statistics).

Feb 2008 - Oct 2008
9 months
Bremen, Germany

Temporary Project Staff

Bindan Bremen GmbH & Co. KG (at BakeMark and swb AG)

Employed as temporary staff at BakeMark / Meistermarken in Bremen (administration in product development) and in sales at swb AG (formerly Stadtwerke Bremen).

May 2002 - Dec 2007
5 years 8 months
Flensburg, Germany
Remote

Customer Support Clerk

Stadtwerke Flensburg GmbH

Support, advice and administration of local end customers for district heating, water and wastewater divisions as well as electricity nationwide.

Summary

20 years of professional experience in the energy industry: external and internal communication, press work, public relations, social media management, campaigns, seminars, coaching, workshops, receivables management, customer support, sales, project management, executive management, local politics consulting, networking.

Languages
German
Native
English
Advanced
Education
Oct 2021 - Jun 2021

4 Business Academy Hamburg

Communications Coach

Oct 2021 - Jun 2021

4 Business Academy Hamburg

Sales Coach

Oct 2021 - Jun 2021

WAK Business Academy Schleswig-Holstein GmbH

Social Media Manager (IHK)

...and 1 more
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