Workshops, training, coaching, seminars. Interim support, project management and everything around communication. Industry focus: energy sector. More at werkverstaerker.de
Interim head of HR for 140 employees / 3 companies, role as senior manager.
Honorary local political office. Directly elected candidate (district 5) for the local city council.
Support for the collections clientele and work in the CRM software task force.
LGBT activist, volunteer lobbyist and spokesperson for LSVD, Schleswig-Holstein state association. Initiator and organizational lead of CSD Norderstedt.
Working group leader and member of the Social Committee Deputy working group leader and member of the Environmental Committee Deputy member of the Main Committee Diversity working group.
Product responsibility:
Receivables management:
Collections authorization.
Receivables management (all tasks around dunning / in-house collections; temporary injunctions / preparation of access lawsuits, service disconnections, contract terminations, handling of lawyer correspondence), project group for prepayment meters; complaint management; customer support across all channels for tariff customers (natural gas, water, wastewater, stormwater and energy-related services); contact person for natural gas vehicles (grant processing, administration, statistics).
Employed as temporary staff at BakeMark / Meistermarken in Bremen (administration in product development) and in sales at swb AG (formerly Stadtwerke Bremen).
Support, advice and administration of local end customers for district heating, water and wastewater divisions as well as electricity nationwide.
20 years of professional experience in the energy industry: external and internal communication, press work, public relations, social media management, campaigns, seminars, coaching, workshops, receivables management, customer support, sales, project management, executive management, local politics consulting, networking.
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