Danny Clausen-Holm
Expert in Communication and Sales
Experience
Managing Director
WERKVERSTÄRKER Danny Clausen-Holm
Workshops, training, coaching, seminars. Interim support, project management, and everything related to communication. Industry focus: energy sector. More at werkverstaerker.de.
Sabbatical l time off
Auszeit Für Mich
Head of Corporate Communications | Press Officer
Stadtwerke Pinneberg GmbH
Interim Head of HR l Head of HR
Stadtwerke Pinneberg GmbH
Interim head of HR for 140 employees / 3 companies, role as senior executive
City Council Member
Stadt Norderstedt
Municipal political volunteer position. Directly elected candidate (constituency 5) for the local city council.
Receivables Management Clerk
Stadtwerke Pinneberg GmbH
Credit Receivables Management / CRM Software Optimization Project Staff
Bank Deutsches Kraftfahrzeuggewerbe GmbH (BDK)
Support of collection clients and participation in a CRM software task force.
State Board Member and Press Officer
Lesben- und Schwulenverband (LSVD)
LGBT activist, volunteer lobbyist and press officer for the LSVD, Schleswig-Holstein state association. Initiator and head of organization for CSD Norderstedt.
Parliamentary Group Member, Equal Opportunities Spokesperson
SPD Fraktion Norderstedt
Working group leader and member of the Social Committee Deputy working group leader and member of the Environmental Committee Deputy member of the Main Committee Diversity working group
Product Responsibility Block Management / Receivables Management
Stadtwerke Lübeck Gruppe
Product responsibility:
- Team supervision
- Interface function with technical departments
- Project management for special disconnection campaigns (e.g., gastronomy, general supply, water)
- Preparation of reports and statistics
- Commercial coordination of prepaid metering devices
Receivables management:
- Processing meter openings and disconnections
- Correspondence and clarification with debtors, lawyers, authorities
- Complaint management
Collection authorization.
Receivables Management Marketing & Sales
StadtWerkegruppe Delmenhorst
Receivables management (all tasks related to dunning / back office collection; interim injunctions / preparatory actions for access lawsuits, supply terminations, contract cancellations, handling of lawyer correspondence), prepayment meter project group; complaint management; customer support across all channels in the tariff customer segment (natural gas, water, wastewater, stormwater and energy-related services); contact person for natural gas vehicles (promotion processing, administration, statistics)
Temporary Project Staff
Bindan Bremen GmbH & Co. KG (bei BakeMark sowie swb AG)
As a temporary employee deployed at BakeMark / Meistermarken in Bremen (administrative division product development) as well as in sales at swb AG (formerly Stadtwerke Bremen).
Customer Support Clerk
Stadtwerke Flensburg GmbH
Support, consulting and administration of local end consumers for the areas of district heating, water and wastewater, as well as nationwide electricity.
Summary
20 years of professional experience in the energy industry: external and internal communication, press relations, public relations, social media management, campaigns, seminars, coaching, workshops, receivables management, customer support, sales, project management, executive management, local government consultation, networking.
Languages
Education
4 Business Akademie Hamburg
Communication Coach
4 Business Akademie Hamburg
Sales Coach
WAK Wirtschaftsakademie Schleswig-Holstein GmbH
Social Media Manager (IHK)
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