Danijela Genzer
Agile Coach / IT Project Manager
Experience
Jan 2025 - Jun 2025
6 monthsHamburg, Germany
Agile Coach / IT Project Manager
Mentares GmbH
- Implemented agile methods and optimized workflows, increasing team efficiency by 20%.
- Formed cross-functional teams and promoted cross-department collaboration, improving project delivery.
- Coached and trained teams to embed an agile mindset and strengthen self-organization.
- Led workshops and training sessions to teach agile thinking and supported the transition to agile ways of working.
- Managed IT projects to implement new systems and processes that improved operations.
- Coordinated interdisciplinary teams and ensured timely completion.
Sep 2023 - Nov 2024
1 year 3 monthsLeipzig, Germany
Agile Coach
DB Infrago Digitale Schiene
- Analyzed and documented requirements to ensure project success.
- Led IT projects and coordinated interdisciplinary teams for on-time delivery.
- Implemented agile methods to optimize team processes and increase efficiency.
- Developed and delivered training sessions and workshops to improve teams' agile skills.
- Monitored project progress and ensured compliance with quality standards.
Jan 2018 - Sep 2023
5 years 9 monthsHamburg, Germany
Project Lead / Agile Coach
Mentares IT Solution
- Sold IT services and system solutions, significantly increasing market presence.
- Successfully acquired new clients and built lasting customer relationships.
- Negotiated contracts and secured profitable business terms.
- Managed the planning and execution of various IT projects and ensured their on-time implementation.
- Implemented agile methods and optimized project workflows, boosting efficiency by 15%.
Feb 2011 - Dec 2017
6 years 11 monthsRegional Sales Manager / Key Account Management
Petronas Lubricants Deutschland GmbH
- Negotiated contracts and led market expansion projects, increasing market share by 25%.
- Successfully acquired major clients and significantly increased sales in the assigned territory.
- Developed and monitored business and account plans to achieve sales targets.
Jan 2005 - Jan 2011
6 years 1 monthHamburg, Germany
Key Account Manager
MCG Marlink Communications GmbH
- Managed and maintained international client relationships in satellite communications.
- Coordinated ship flag changes and liaised with flag authorities worldwide.
- Marketed satellite communication systems and equipment, increasing sales revenue by 18%.
- Developed marketing strategies to boost sales and expanded the customer base in international markets.
May 2001 - Dec 2004
3 years 8 monthsBerlin, Germany
Deputy Managing Director
I-Motion GmbH, part of the GOPAS Group
- Led the sales team and took over management duties when executives were absent.
- Advised customers on complex products and increased customer satisfaction through tailored solutions.
- Oversaw financial management and led IT projects to optimize internal processes.
- Developed sales strategies to boost revenue and ensured smooth operations.
Jul 1997 - Apr 2001
3 years 10 monthsBremen, Germany
Key Account Manager
GOPAS Laptop GmbH
- Advised major clients and resolved user issues efficiently.
- Expanded the client and dealer base through targeted market analysis.
- Planned IT projects and managed their successful implementation.
Nov 1993 - Jul 1995
1 year 9 monthsHamburg, Germany
Technical Assistant
GWG
- Welcomed customers and provided administrative support to the team.
- Organized internal processes and coordinated meetings.
Oct 1991 - Mar 1993
1 year 6 monthsHamburg, Germany
Staff Member
Reisebüro Die Neue Hanse GmbH
- Advised customers and sold travel packages, increasing sales by 10%.
- Organized administrative workflows and optimized booking processes.
Summary
Dedicated project manager and experienced Agile Coach with over 20 years of proven experience in successfully planning, executing, and controlling projects in agile environments. Solid knowledge of Scrum, Kanban, and Lean, and a passionate approach to promoting agile principles and values within teams and organizations. Excellent communication and facilitation skills to foster collaboration and overcome resistance. Goal-oriented and data-driven with a proven track record of achieving project goals and continuously improving processes.
Skills
- Agile Methods: Scrum
- Agile Methods: Kanban
- Agile Methods: Lean
- Project Management: Prince2
- Project Management: Itil
Languages
German
NativeEnglish
AdvancedEducation
Aug 1988 - Jun 1991
Julius Grube KG
Industrial Clerk · Hamburg, Germany
Certifications & licenses
AI Management
Leecon GmbH
AI Consultant
Leecon GmbH
ITIL
Leecon GmbH
Agile Coach And Consultant New Work En Iso/Iec 1724
Mesh Academy
Project Management and Time Management FK
Hecht Consulting
Trainer Qualification Examination
Hamburg Chamber of Commerce
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