Danijela G. - AI Management

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Hamburg, Germany

Experience

Jun 2025 - Jun 2025

1 month

Hamburg, Germany

AI Management

Leecon GmbH

Learned the fundamentals of artificial intelligence (AI) and key technologies such as machine learning and deep learning.
Developed strategies to implement AI solutions to boost efficiency and drive innovation.
Understood legal and ethical aspects of AI, including data protection and compliance.
Conducted data analysis and used AI-enabled analytics tools to support business decisions.
Applied project management methods to plan and carry out AI projects.
Led teams and fostered interdisciplinary collaboration in AI projects.
Promoted digital transformation in the company through AI adoption.
Delivered training sessions and workshops to raise awareness of AI applications.
Evaluated the impact of AI technologies on business processes and models.
Networked with AI professionals and experts to identify trends and best practices.

Apr 2025 - Jun 2025

3 months

Hamburg, Germany

AI Consultant

Leecon GmbH

Learned foundational concepts of artificial intelligence (AI) and their applications across various industries.
Analyzed business requirements and developed tailored AI solutions for process optimization.
Evaluated and selected suitable AI technologies and tools to support project goals.
Conducted feasibility studies and risk analyses for AI implementations.
Developed strategies to integrate AI into existing business models and processes.
Advised executives and decision-makers on the potentials and challenges of AI.
Created technical specifications and documentation for AI projects.
Conducted training to raise AI awareness within the company and supported user adoption.
Monitored AI projects, analyzed progress, and made necessary adjustments.
Networked with other AI experts to identify trends, best practices, and innovation opportunities.

Mar 2025 - Mar 2025

1 month

Hamburg, Germany

ITIL

Leecon GmbH

Delivered training on the fundamentals of ITIL (IT Infrastructure Library) and its role in IT service management.
Explained the ITIL service lifecycle phases: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.
Covered best practices for improving the efficiency and effectiveness of IT services.
Trained on implementing ITIL processes and functions, including Incident Management, Problem Management, Change Management, and Service Desk.
Applied ITIL frameworks to optimize IT services and support business requirements.
Developed skills to analyze IT service performance and conduct service reviews.
Led hands-on exercises to apply ITIL methods in real-world scenarios and manage IT service projects.
Prepared participants for ITIL certification exams to demonstrate their knowledge and skills.
Promoted a service-oriented culture within the organization to enhance customer satisfaction.

Jan 2025 - Jun 2025

6 months

Hamburg, Germany

Agile Coach / IT Project Manager

Mentares GmbH

Implemented agile methods and optimized workflows, increasing team efficiency by 20%.
Built cross-functional teams and fostered collaboration across departments, improving project delivery.
Coached and trained teams to embed an agile mindset and strengthen self-organization.
Led workshops and training sessions to teach agile thinking and support the transition to agile ways of working.
Managed IT projects to implement new systems and processes that enhanced operations.
Coordinated interdisciplinary teams and ensured on-time project completion.

Sep 2023 - Nov 2024

1 year 3 months

Leipzig, Germany

Agile Coach

DB Infrago Digitale Schiene

Analyzed and documented requirements to ensure project success.
Managed IT projects and coordinated interdisciplinary teams for on-time delivery.
Implemented agile methods to optimize team processes and increase efficiency.
Designed and conducted training sessions and workshops to improve teams' agile skills.
Monitored project progress and ensured compliance with quality standards.

Feb 2021 - Aug 2021

7 months

Hamburg, Germany

Agile Coach and Consultant New Work EN ISO/IEC 1724

Mesh Academy

Deepened basic agile methods, including Scrum, Kanban, and Lean.
Taught agile values and principles and demonstrated their practical relevance.
Learned coaching techniques to support teams and individuals.
Guided organizations in implementing agile ways of working and change management.
Developed strong communication and facilitation skills for effective collaboration in agile teams and workshops.
Understood systemic thinking and organizational dynamics, as well as the impact of change.
Applied agile knowledge in hands-on exercises and case studies.
Regularly reflected on personal experiences and development as a coach.
Used visualization and knowledge management methods.
Developed strategies to handle resistance and conflicts.
Applied agile methods in larger organizations and complex projects.
Coached leaders in agile working.

Jan 2018 - Sep 2023

5 years 9 months

Hamburg, Germany

Project Management / Agile Coach

Mentares IT Solution

Sold IT services and system solutions, significantly increasing market presence.
Successfully acquired new customers and built lasting customer relationships.
Conducted contract negotiations and secured profitable business terms.
Managed the planning and execution of various IT projects, ensuring timely implementation.
Implemented agile methods and optimized project workflows, boosting efficiency by 15%.

Feb 2011 - Dec 2017

6 years 11 months

Regional Sales Manager / Key Account Management

Petronas Lubricants Deutschland GmbH

Negotiated contracts and led market expansion projects, increasing market share by 25%.
Successfully acquired major accounts and significantly boosted revenue in the assigned region.
Developed and monitored business and account plans to meet sales targets.

Jan 2005 - Jan 2011

6 years 1 month

Hamburg, Germany

Key Account Manager

MCG Marlink Communications GmbH

Managed and maintained international customer relationships in satellite communications.
Coordinated ship flag changes and liaised with flag authorities worldwide.
Marketed satellite communication systems and equipment, increasing sales by 18%.
Developed marketing strategies to boost sales and expanded the customer base in international markets.

May 2001 - Dec 2004

3 years 8 months

Berlin, Germany

Deputy Managing Director

I-Motion GmbH, Teil der GOPAS Group

Led the sales team and took over management responsibilities in the absence of senior leadership.
Advised clients on complex products and increased customer satisfaction through customized solutions.
Managed financial operations and led IT projects to optimize internal processes.
Developed sales strategies to drive revenue growth and ensured smooth business operations.

Jul 1997 - Apr 2001

3 years 10 months

Hamburg, Germany

Key Account Manager

GOPAS Laptop GmbH

Advised major clients and resolved user issues efficiently.
Expanded the customer and dealer base through targeted market analyses.
Planned IT projects and led their successful implementation.

Nov 1993 - Jul 1995

1 year 9 months

Hamburg, Germany

Technical Assistant

GWG

Welcomed customers and provided administrative support to the team.
Organized internal processes and coordinated meetings.

Oct 1991 - Mar 1993

1 year 6 months

Hamburg, Germany

Travel Agent

Reisebüro Die Neue Hanse GmbH

Advised customers and sold trips, increasing revenue by 10%.
Organized administrative processes and optimized booking processes.

Summary

Dedicated project manager and experienced Agile Coach with over 20 years of proven success in planning, executing, and steering projects in agile environments. Strong knowledge of Scrum, Kanban, and Lean, combined with a passionate approach to promoting agile principles and values within teams and organizations. Excellent communication and facilitation skills to encourage collaboration and overcome resistance. Goal-oriented and data-driven, with a proven track record of achieving project objectives and continuously improving processes.