Steffen Schink - Freelance Strategy Consultant & Interim Manager

Berlin, Germany

Experience

Jan 2020 - Present

6 years

Accelerated merchant onboarding & KYC process, rolled out new merchant contracts, and managed an upstream merger at a payment service provider
Developed and interim-managed procurement processes to defend and pass on supplier price increases at an automotive supplier
Supported in-house consulting at a trade fair organizer on organizational and process development topics (staffing, customer inquiries) across functions
PMO for software testing for an eMobility service provider on behalf of an OEM
Created a growth strategy and interim PMO for the first 100 days of post-merger integration at a garden and landscaping group
Commercial due diligence for a mobile sanitation provider
Designed and implemented quality assurance and customer support processes to prepare for the launch of a media corporate startup
Interim PMO for building COVID-19 testing capabilities and capacities for a TIC group (including materials, personnel, facilities, software, legal)
Designed a new budget planning and approval process with clear steps, responsibilities, and thresholds at a health education scale-up
PMO for contribution margin 1 (DB1) and OPEX improvements at a fitness scale-up through product and price adjustments, and developed a concept for an in-house consulting function

Nov 2018 - Jan 2020

1 year 3 months

Berlin, Germany

Developed growth strategies for various customer groups and segments
Translated these strategies into business plans and took part in budget negotiations

Oct 2016 - Oct 2018

2 years 1 month

Berlin, Germany

Built and managed the corporate development team with four direct reports
Optimized operational processes and documented them in a process handbook, enabling growth to 60k rides per month
Developed new SaaS business areas to diversify the business model and secured and implemented 2 strategic pilot partnerships
Led fundraising and secured a ~€2M Series A (including pitches and due diligence management)

Jul 2014 - Sep 2016

2 years 3 months

Market research-based customer segmentation for jewelry retailers and derived concrete recommendations for store design, assortment, and advisory services
Increased sales efficiency for a consumer goods manufacturer through reorganization and an updated terms catalogue
Developed a new pricing strategy for an online construction bidding platform

Jan 2009 - Dec 2013

5 years

Analytical Thinking: Quickly Understand How Things Work, Which Levers Are Available, And What Solutions Might Look Like Based On Data And Facts
Deliver Results: Take Initiative And Ownership, Focus On Both Details And The Big Picture, And Leave No Loose Ends To Deliver High-quality Results
Build Trust: Listen Actively, Speak Openly, Treat Others With Respect, And Collaborate Across Functions
Expert In Ms Excel, Ms Powerpoint, Ms Project
Advanced In Asana, Trello, G Suite, Jira, Confluence, Signavio, Camunda, Power Bi, Miro