Stefan Faust
Project Management – Telecommunications
Experience
Project Management – Telecommunications
1&1 Versatel
- Set of concurrent projects (BSS/OSS related)
Senior Project Manager – Key Delivery Manager, Data Centre
NTT Global Data Centers EMEA
- Plan and steer the onboarding of customer specific infrastructure into Data Centre, based on end client contract
- Full project life cycle project management and coordination with pre-sales department, management and monitoring of quality, risks and issues
- Analyse contractual obligations and support demand management to provide customer specific prerequisites
- Lead infrastructure transformation projects and delivery
- End to end management
- Coordinate internal and external service provider and teams
- Coordinate migrations and transitions with customer(s)
- Technical environment: Data Centre, WAN etc.
- Achievement: Received client statement thanking for support in establishing Customer Delivery Management department
Data Centre Migration Manager
AMOS (Allianz Managed Operations & Services) Insurance
- Project management (multiple concurrent projects) for data centre consolidation and migration to two new data centres in Germany and France
- Set overall data centre migration and transformation plan
- Set migration wave plan
- Manage and monitor quality, risks and issues
- Lead infrastructure transformation projects
- End to end management
- Coordinate internal and external service provider and teams
- Coordinate migrations and transitions with customer (Allianz Germany)
- Technical environment: WAN/LAN, servers, mainframe, virtual/physical, storage, network, backup technologies
Manager Theme Cluster, Project Management and Consulting
KfW Banking Group
- Support decision making process for the bank’s network redesign to comply with MaRisk regulations for zoned and segmented LAN/WAN, network access control and PKI
- Manage project planning (time, scope, budget, resources, risks, plans) according to bank standards and specifications for 7000+ users across 80+ sites worldwide
- Identify, plan and manage dependencies, risks and issues
- Lead and advise project managers for subprojects
- Prepare internal documentation for project proposals and presentations
- Act as focal point for escalations
- Plan and initiate communication structure between GPL and stakeholders
- Support sub project managers in selection and steering of external service providers
- Handover cluster and project framework to internal project managers
- Technical environment: WAN/LAN, network access control (NAC), PKI
Rollout Manager, Project Management for International WAN Rollout (Provider Change)
Vodafone Global Enterprise
- Lead and deliver concurrent international WAN infrastructure migrations for a multinational industrial corporation (ThyssenKrupp, EMEA)
- Track networking site lifecycle from order to delivery and supervise engineers
- Lead technical planning sessions (WAN/LAN/inter-carrier NNI)
- Plan, present and deliver workshops
- Ensure compliance with Vodafone methodologies and Managed Service Governance Framework
- Liaise with stakeholder management and secure customer approval of implementation plans
- Coordinate resources to ensure availability for delivery
- Manage client relationship
- Assist in transitioning implementation delivery activities into BAU structure
- Participate in lessons learned reviews and develop a repeatable delivery model
- Transfer best practice knowledge to other customer program teams
- Technical environment: MPLS, NNI, typical global telecom supplier environment
Program and Project Management, Service Management, Proof of Concept Consultant
Merck KGaA
- Lead service provider change for 180 sites worldwide, outsourcing WAN/LAN/WLAN/UCC services
- Manage external service providers and evaluate service partners for managed services
- Plan and support RFP and contract negotiations
- Create follow up program and project plans
- Identify and plan program and project dependencies
- Analyze service process dependencies and plan integration
- Coordinate implementation of solutions across EMEA and LAAM
- Plan technical proof of concept and create acceptance test plans
- Coordinate solution implementation, site communication, reporting and documentation
- Coordinate internal validation and qualification processes (GxP)
- Technical environment: heterogeneous network infrastructure, WAN, LAN, WLAN, cloud services, DLP, MPLS, IP, VoIP, video, Lync, QoS, RAS, Riverbed, load balancer, Cisco, HP
Manager IT Infrastructure Services, Program and Project Management
TBVC
- Lead international concurrent projects post merger, consulting and setting up project and program management strategies and procedures
- Develop plans, policies and procedures for TBVC organizational PMO framework
- Develop project processes, resources and timelines and coordinate solution implementation
- Manage network infrastructure projects: WAN migration, network carve-out (DNS, DHCP, VPN, VRF), WAN optimization (Riverbed), DMZ setup, RADIUS authorization, infrastructure replacement and restructuring including data centres
- Manage IT infrastructure services across AMER, APAC, EMEA, streamlining post merger IT landscape
- Manage IT 2nd level staff and external resources, set goals and objectives
- Coordinate 2nd level technicians to resolve escalated incidents and problems
- Serve as escalation instance for problem management
- Prioritize 2nd level activities based on SLAs
- Contribute ideas to improve IT processes and services
- Define technology roadmaps for new IT infrastructure services
- Support project planning and implementation, including roll-outs, objectives, scope, deliverables, budget, timelines and staffing
- Technical environment: data centre, server, WAN, LAN, MPLS, IP, VoIP, DNS, DHCP, VPN/VRF, video, QoS, Riverbed, Cisco
Project Management
DB Systel
- Plan and migrate approximately 150 sites in the UK and France
- Conduct infrastructure audits and site surveys
- Migrate and deploy WAN, LAN, WLAN and VoIP infrastructure including data centre connectivity
- Implement new accounting and billing systems
- Define, implement and optimize operational processes
- Manage external suppliers and service providers in the UK
- Execute infrastructure projects and network rollouts in an international environment
- Develop and implement processes according to IT Governance and security guidelines
- Technical environment: WAN, LAN, IP, VoIP, video, QoS, data centres
Project Management (concurrent projects)
AXA Technology Services
- Lead and deliver concurrent projects for international insurance company in Switzerland
- Manage telecom network infrastructure change and nationwide IP readdressing of agency WAN and campus
- Scope and manage telecom expense management (mobile, fixed, data)
- Deploy and distribute company-wide software update (IE9)
- Conduct proof of concept for SAP infrastructure deployment in new data centre
- Provide email inbound underwriting workflow and document scanning (CMI UW)
- Provide web services infrastructure migration to WS replacing CORBA
- Provide universal data mover for Connect Direct migration
- Deploy and relocate remote office WAN/LAN
- Provide customized JBoss application server based on customer demands
Programme and Senior Project Management
AT&T
- Lead major program of large WAN/LAN customer projects including office, data centre relocation and outsourcing, voice, IPT across UK and Germany
- Work with sales team on project management offers in pre-sales phase
- Represent AT&T in a customer facing role throughout project life cycle
- Create internal and external progress reports for executive audiences
- Build and manage virtual project teams and team members from different organizations
- Establish governance and communication plans
- Analyze and change processes and structures, establish reporting and escalation processes
- Determine and analyze risks to project delivery
- Manage turnaround of challenging projects in highly changeable environments
Senior Project Management, set of projects
BP
- Manage WAN/LAN relocations in Spain, Germany and Austria
- Implement monitoring tools in data centres across USA, Europe and Asia
- Deploy servers in UK data centre
- Conduct data centre disaster recovery decommission in Portugal
- Manage communication infrastructure for PCI compliant card payment services in Austria, Germany and UK
- Upgrade LAN and IPSec VPN in UK
- Replace servers and set up VPN in UK and Taiwan
- Conduct change and release management compliant with ITIL
Senior Project Management for multinational rollout of ADSL, VSAT and GPRS Telecom infrastructure
BP
- Rollout telecom infrastructure for 700+ retail stations supporting migration to NCT-T applications
- Manage full project life cycle from inception to successful launch
- Identify and document project scope, objectives, deliverables, dates, budget, resources and quality
- Perform due diligence on customer requirements
- Manage CAPEX and OPEX budget >4 M US$
- Determine equipment, services, resources and work effort
- Perform risk assessment and mitigation
- Conduct HSSE assessments and accreditation
- Manage third party suppliers (telecom, cabling, logistics, LAN integration, loyalty transaction, fleet and credit card, EPS, test lab)
- Coordinate installations from site survey to acceptance testing
- Integrate internal and external support organization in Spain, Portugal and Germany
- Manage SLA compliance and support processes
- Provide training and handover to teams
- Perform post project review and closeout
- Technical environment: ADSL, VSAT, GPRS, WiFi, meshed broadband, MPLS, L2/L3 VPNs, POS systems
- Achievement: Successful launch; client congratulated on new era for BP Premierplus loyalty scheme
Programme Management Wireless Tactical Plan 2007
Nortel (CALA Business Unit) / BTC
- Validate and finalize Wireless 2007 Tactical Plan for Bahamas Telecommunication Services
- Define applications roadmap and business models
- Identify resources and develop launch schedule
- Prepare service descriptions for internal functions
- Enable BTC to support new service launches
- Manage service planning phase to meet business targets: free voicemail, migrate 70% TDMA users to GSM, expand CDMA roaming, develop data product portfolio
- Select applications and services based on market opportunity, OSS readiness, technical compatibility and channel readiness
- Interview BTC senior executives and project team
- Develop launch roadmap with success criteria and Gantt chart critical path
- Review and refine business cases, CAPEX/OPEX and revenue goals
- Review market segments, demographics and penetration goals
- Examine regulation constraints and present to executive committee for approval
- Select executive sponsor for program execution
- Review packaging, pricing, competitive analysis and initial market feedback processes
- Achievement: Successful launch with revenue impact of US$30+ M pa
Full life cycle Project Management for VoIP / Next Generation Network Services
Nortel (CALA Business Unit) / TSTT
- Develop organizational framework, plans, policies and procedures for project
- Plan project processes, resources and timescales
- Support sales, marketing and technical teams across service fulfillment, service assurance, post sales, corporate IT, supply chain, product development, marketing communication, third party management and training
- Coordinate solution implementation
- Take ownership of issues with root cause analysis and resolution
- Communicate changes and risks to senior management
- Develop training materials and conduct training
- Draft, develop and maintain project documentation
- Technical environment: Nortel MCS 5200 (VoIP/SIP), CS2K, VoIP peripherals
- Achievement: Successful launch of VoIP services
Managing Director and Shareholder / Freelance
PosterNow GmbH
- Manage company at executive level with strategic planning and product placement
- Conduct direct and indirect sales
- Manage online shopping site planning, design and operation including database, multilingual and multicurrency ordering and supply chain integration
- Execute online marketing via mailing, banners, affiliate programs and auctions
- Manage human resources for up to 38 employees
- Handle public relations
Managing Director / Freelance
Faust Multimedia Internet Service
- Provide internet service including web space, domain name and web design
- Plan, develop and operate a search engine and online shopping sites with database integration and ordering functionality
- Execute internet marketing with mailings, banner and affiliate programs and SEO
- Manage freelance human resources
- Conduct public relations and press campaigns
Marketing Manager Central European Region
Network Systems GmbH
- Develop mid and long term strategic planning and product placement
- Build strategic partnerships (German Telekom, DeTeSystem, Alcatel, Siemens)
- Conduct market and competition analysis
- Manage budgeting and profit/loss responsibility
- Organize fairs, trade shows, road shows and customer events
- Supervise three product marketing managers
- Train and educate sales representatives
- Publish professional articles and manage PR agency campaigns
Product Marketing Manager
UB Networks Deutschland GmbH
- Analyze and evaluate market needs and technical product requirements
- Support headquarters in market and competitive analysis for German market
- Assist European marketing in public relations and PR agency cooperation
- Organize fairs and trade shows
- Participate in congresses and seminars
- Conduct customer and staff training
- Publish articles
Systems Engineer
UB Networks Deutschland GmbH
- Design network concepts according to customer demands
- Provide product consulting and customer presentations
- Install systems at customer sites
- Organize and supervise updates and hotline, maintain in-house network
- Prepare and install test installations
- Manage support contract customers
Technician Telecommunication Systems
German Telecom
- Plan, install and maintain CPE, PBX, PABX and PSTN systems
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Information Technology (22 years), Telecommunication (15 years), Retail (6 years), Insurance (1.5 years), Energy (1.5 years), and Pharmaceutical (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (29.5 years), Marketing (16 years), Operations (11 years), Project Management (10 years), Sales (6 years), and Product Development (5.5 years).
Summary
Many years experience in Program and Project Management and Interim Management in the ICT industry
Skills
- Program / Project Management, Interim Management
- Telecommunications, Infrastructure, Deployment, Delivery, Rollout, Data Centre Relocation/outsourcing, Consulting, Marketing, Product Management, Training
General Emphasis:
- Since 1990 Experienced In Ict Business
- International Management And Business Experience
- Interpersonal And Intercultural Skills, Stakeholder And 3rd Party Management
- Marketing, Business Development, Communication, Public Relations
- Networking, Ecommerce, Supply Chain
Industries - Project Experiences:
- Telecommunication, Energy (Oil & Gas), Retail, Financial (Banking, Insurance), Transportation And Logistics (Railway), Automotive, Pharmaceutical, Chemical And Life Science, Industrial, Banking, Data Centre Service Provider, Government
Summary Of Overall Technical Project Exposure – Telecommunication/networking:
- Networking Technologies (Security)
- Tdma/gsm/cdma
- Roaming (Inbound/outbound)
- Vas (Sms Etc.)
- Ngn/gsm/mobile/wireless/3g
- Adsl
- Vsat
- Gprs
- Wifi
- Wan
- Inter Carrier Nni
- Lan
- Wlan
- Swa Proxy Cloud Services (Blue Coat)
- Dlp (Data Loss Prevention)
- Mpls
- Qos
- Ip
- Ipsec
- Vpn (L2 And L3)
- Dns
- Dhcp
- Vpn/vrf
- Voip
- Sip
- Video (E.g. Telepresence)
- Lync
- Ras
- Router/switches
- Wan Optimizer (Riverbed)
- Load Balancer
- Firewall (Asa, Checkpoint)
- Dmz
- Radius
- Nortel Mcs 5200 (Voip/sip)
- Nortel Cs2k
- Voip Peripherals
- Cisco
- Hp
- Monitoring (Eos, Hp Etc.)
- Nac (Network Access Control)
- Pki
- Cpe
- Pbx
- Pabx
- Pstn
Summary Of Overall Technical Project Exposure – Infrastructure:
- Data Centre, Relocation And Outsourcing
- Server
- Several Applications (E.g. Sap, File Services, Backup Etc.)
- Esx
- Ad (Active Directory)
- Nct-t (Non Cash Transaction Terminal)
- Pci Compliant Card Payment Services
- Point Of Sale (Pos) Systems
Software Skills, Working Environment:
- Ms Word, Excel, Access, Powerpoint, Outlook, Ie
- Ms Project, Ms Visio, Ms Sharepoint
- Adobe Photoshop, Unlead Smart Saver, Gif Construction Set
- Mozilla: Firefox, Thunderbird, Tobit (David Systems)
- Ms Frontpage, Tcp/ip, Telnet, Ssh, Putty, Ws Ftp Pro, Lan
- Database: Mysql, Ms Access
- Programming: Basic, C, Pascal, Perl, Html, Javascript
- Online Shop-system: Openshop
- Worldmerge, Turblister, Auctionmaster
Operating Systems:
- Ms Windows (Dos, 3.11, 95, Nt 4.0, 2000, Xp)
- Unix
- Freebsd
- Apache
- Linux
- Webmin
- Samba
Languages
Education
University of Applied Sciences Frankfurt
Diploma Engineer, Electrical Engineering / Technical Communication Technologies · Electrical Engineering / Technical Communication Technologies · Frankfurt, Germany
Certifications & licenses
ITIL v3
MSP
PRINCE2 Practitioner
Profile
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