Recommended expert

Stefan Faust

Project Management – Telecommunications

Stefan Faust
Frankfurt am Main, Germany

Experience

Jul 2022 - Dec 2022
6 months
Germany

Project Management – Telecommunications

1&1 Versatel

  • Set of concurrent projects (BSS/OSS related)
Jul 2017 - Mar 2020
2 years 9 months
Germany

Senior Project Manager – Key Delivery Manager, Data Centre

NTT Global Data Centers EMEA

  • Plan and steer the onboarding of customer specific infrastructure into Data Centre, based on end client contract
  • Full project life cycle project management and coordination with pre-sales department, management and monitoring of quality, risks and issues
  • Analyse contractual obligations and support demand management to provide customer specific prerequisites
  • Lead infrastructure transformation projects and delivery
  • End to end management
  • Coordinate internal and external service provider and teams
  • Coordinate migrations and transitions with customer(s)
  • Technical environment: Data Centre, WAN etc.
  • Achievement: Received client statement thanking for support in establishing Customer Delivery Management department
Nov 2016 - Apr 2017
6 months
Germany

Data Centre Migration Manager

AMOS (Allianz Managed Operations & Services) Insurance

  • Project management (multiple concurrent projects) for data centre consolidation and migration to two new data centres in Germany and France
  • Set overall data centre migration and transformation plan
  • Set migration wave plan
  • Manage and monitor quality, risks and issues
  • Lead infrastructure transformation projects
  • End to end management
  • Coordinate internal and external service provider and teams
  • Coordinate migrations and transitions with customer (Allianz Germany)
  • Technical environment: WAN/LAN, servers, mainframe, virtual/physical, storage, network, backup technologies
Dec 2015 - Apr 2016
5 months
Germany

Manager Theme Cluster, Project Management and Consulting

KfW Banking Group

  • Support decision making process for the bank’s network redesign to comply with MaRisk regulations for zoned and segmented LAN/WAN, network access control and PKI
  • Manage project planning (time, scope, budget, resources, risks, plans) according to bank standards and specifications for 7000+ users across 80+ sites worldwide
  • Identify, plan and manage dependencies, risks and issues
  • Lead and advise project managers for subprojects
  • Prepare internal documentation for project proposals and presentations
  • Act as focal point for escalations
  • Plan and initiate communication structure between GPL and stakeholders
  • Support sub project managers in selection and steering of external service providers
  • Handover cluster and project framework to internal project managers
  • Technical environment: WAN/LAN, network access control (NAC), PKI
Nov 2014 - Jun 2015
8 months
Germany

Rollout Manager, Project Management for International WAN Rollout (Provider Change)

Vodafone Global Enterprise

  • Lead and deliver concurrent international WAN infrastructure migrations for a multinational industrial corporation (ThyssenKrupp, EMEA)
  • Track networking site lifecycle from order to delivery and supervise engineers
  • Lead technical planning sessions (WAN/LAN/inter-carrier NNI)
  • Plan, present and deliver workshops
  • Ensure compliance with Vodafone methodologies and Managed Service Governance Framework
  • Liaise with stakeholder management and secure customer approval of implementation plans
  • Coordinate resources to ensure availability for delivery
  • Manage client relationship
  • Assist in transitioning implementation delivery activities into BAU structure
  • Participate in lessons learned reviews and develop a repeatable delivery model
  • Transfer best practice knowledge to other customer program teams
  • Technical environment: MPLS, NNI, typical global telecom supplier environment
Sep 2013 - Jun 2014
10 months
Germany

Program and Project Management, Service Management, Proof of Concept Consultant

Merck KGaA

  • Lead service provider change for 180 sites worldwide, outsourcing WAN/LAN/WLAN/UCC services
  • Manage external service providers and evaluate service partners for managed services
  • Plan and support RFP and contract negotiations
  • Create follow up program and project plans
  • Identify and plan program and project dependencies
  • Analyze service process dependencies and plan integration
  • Coordinate implementation of solutions across EMEA and LAAM
  • Plan technical proof of concept and create acceptance test plans
  • Coordinate solution implementation, site communication, reporting and documentation
  • Coordinate internal validation and qualification processes (GxP)
  • Technical environment: heterogeneous network infrastructure, WAN, LAN, WLAN, cloud services, DLP, MPLS, IP, VoIP, video, Lync, QoS, RAS, Riverbed, load balancer, Cisco, HP
Nov 2012 - Jul 2013
9 months
Germany

Manager IT Infrastructure Services, Program and Project Management

TBVC

  • Lead international concurrent projects post merger, consulting and setting up project and program management strategies and procedures
  • Develop plans, policies and procedures for TBVC organizational PMO framework
  • Develop project processes, resources and timelines and coordinate solution implementation
  • Manage network infrastructure projects: WAN migration, network carve-out (DNS, DHCP, VPN, VRF), WAN optimization (Riverbed), DMZ setup, RADIUS authorization, infrastructure replacement and restructuring including data centres
  • Manage IT infrastructure services across AMER, APAC, EMEA, streamlining post merger IT landscape
  • Manage IT 2nd level staff and external resources, set goals and objectives
  • Coordinate 2nd level technicians to resolve escalated incidents and problems
  • Serve as escalation instance for problem management
  • Prioritize 2nd level activities based on SLAs
  • Contribute ideas to improve IT processes and services
  • Define technology roadmaps for new IT infrastructure services
  • Support project planning and implementation, including roll-outs, objectives, scope, deliverables, budget, timelines and staffing
  • Technical environment: data centre, server, WAN, LAN, MPLS, IP, VoIP, DNS, DHCP, VPN/VRF, video, QoS, Riverbed, Cisco
Jun 2012 - Oct 2012
5 months
France

Project Management

DB Systel

  • Plan and migrate approximately 150 sites in the UK and France
  • Conduct infrastructure audits and site surveys
  • Migrate and deploy WAN, LAN, WLAN and VoIP infrastructure including data centre connectivity
  • Implement new accounting and billing systems
  • Define, implement and optimize operational processes
  • Manage external suppliers and service providers in the UK
  • Execute infrastructure projects and network rollouts in an international environment
  • Develop and implement processes according to IT Governance and security guidelines
  • Technical environment: WAN, LAN, IP, VoIP, video, QoS, data centres
Jan 2011 - Nov 2011
11 months
Switzerland

Project Management (concurrent projects)

AXA Technology Services

  • Lead and deliver concurrent projects for international insurance company in Switzerland
  • Manage telecom network infrastructure change and nationwide IP readdressing of agency WAN and campus
  • Scope and manage telecom expense management (mobile, fixed, data)
  • Deploy and distribute company-wide software update (IE9)
  • Conduct proof of concept for SAP infrastructure deployment in new data centre
  • Provide email inbound underwriting workflow and document scanning (CMI UW)
  • Provide web services infrastructure migration to WS replacing CORBA
  • Provide universal data mover for Connect Direct migration
  • Deploy and relocate remote office WAN/LAN
  • Provide customized JBoss application server based on customer demands
Dec 2009 - Jul 2010
8 months
Germany

Programme and Senior Project Management

AT&T

  • Lead major program of large WAN/LAN customer projects including office, data centre relocation and outsourcing, voice, IPT across UK and Germany
  • Work with sales team on project management offers in pre-sales phase
  • Represent AT&T in a customer facing role throughout project life cycle
  • Create internal and external progress reports for executive audiences
  • Build and manage virtual project teams and team members from different organizations
  • Establish governance and communication plans
  • Analyze and change processes and structures, establish reporting and escalation processes
  • Determine and analyze risks to project delivery
  • Manage turnaround of challenging projects in highly changeable environments
Aug 2009 - Nov 2009
4 months
United Kingdom

Senior Project Management, set of projects

BP

  • Manage WAN/LAN relocations in Spain, Germany and Austria
  • Implement monitoring tools in data centres across USA, Europe and Asia
  • Deploy servers in UK data centre
  • Conduct data centre disaster recovery decommission in Portugal
  • Manage communication infrastructure for PCI compliant card payment services in Austria, Germany and UK
  • Upgrade LAN and IPSec VPN in UK
  • Replace servers and set up VPN in UK and Taiwan
  • Conduct change and release management compliant with ITIL
Oct 2007 - Feb 2009
1 year 5 months
Germany

Senior Project Management for multinational rollout of ADSL, VSAT and GPRS Telecom infrastructure

BP

  • Rollout telecom infrastructure for 700+ retail stations supporting migration to NCT-T applications
  • Manage full project life cycle from inception to successful launch
  • Identify and document project scope, objectives, deliverables, dates, budget, resources and quality
  • Perform due diligence on customer requirements
  • Manage CAPEX and OPEX budget >4 M US$
  • Determine equipment, services, resources and work effort
  • Perform risk assessment and mitigation
  • Conduct HSSE assessments and accreditation
  • Manage third party suppliers (telecom, cabling, logistics, LAN integration, loyalty transaction, fleet and credit card, EPS, test lab)
  • Coordinate installations from site survey to acceptance testing
  • Integrate internal and external support organization in Spain, Portugal and Germany
  • Manage SLA compliance and support processes
  • Provide training and handover to teams
  • Perform post project review and closeout
  • Technical environment: ADSL, VSAT, GPRS, WiFi, meshed broadband, MPLS, L2/L3 VPNs, POS systems
  • Achievement: Successful launch; client congratulated on new era for BP Premierplus loyalty scheme
Apr 2007 - Jun 2007
3 months
Nassau, Bahamas

Programme Management Wireless Tactical Plan 2007

Nortel (CALA Business Unit) / BTC

  • Validate and finalize Wireless 2007 Tactical Plan for Bahamas Telecommunication Services
  • Define applications roadmap and business models
  • Identify resources and develop launch schedule
  • Prepare service descriptions for internal functions
  • Enable BTC to support new service launches
  • Manage service planning phase to meet business targets: free voicemail, migrate 70% TDMA users to GSM, expand CDMA roaming, develop data product portfolio
  • Select applications and services based on market opportunity, OSS readiness, technical compatibility and channel readiness
  • Interview BTC senior executives and project team
  • Develop launch roadmap with success criteria and Gantt chart critical path
  • Review and refine business cases, CAPEX/OPEX and revenue goals
  • Review market segments, demographics and penetration goals
  • Examine regulation constraints and present to executive committee for approval
  • Select executive sponsor for program execution
  • Review packaging, pricing, competitive analysis and initial market feedback processes
  • Achievement: Successful launch with revenue impact of US$30+ M pa
Aug 2006 - Dec 2006
5 months
Port of Spain, Trinidad and Tobago

Full life cycle Project Management for VoIP / Next Generation Network Services

Nortel (CALA Business Unit) / TSTT

  • Develop organizational framework, plans, policies and procedures for project
  • Plan project processes, resources and timescales
  • Support sales, marketing and technical teams across service fulfillment, service assurance, post sales, corporate IT, supply chain, product development, marketing communication, third party management and training
  • Coordinate solution implementation
  • Take ownership of issues with root cause analysis and resolution
  • Communicate changes and risks to senior management
  • Develop training materials and conduct training
  • Draft, develop and maintain project documentation
  • Technical environment: Nortel MCS 5200 (VoIP/SIP), CS2K, VoIP peripherals
  • Achievement: Successful launch of VoIP services
Jan 2001 - Dec 2006
6 years
Germany

Managing Director and Shareholder / Freelance

PosterNow GmbH

  • Manage company at executive level with strategic planning and product placement
  • Conduct direct and indirect sales
  • Manage online shopping site planning, design and operation including database, multilingual and multicurrency ordering and supply chain integration
  • Execute online marketing via mailing, banners, affiliate programs and auctions
  • Manage human resources for up to 38 employees
  • Handle public relations
Jan 1996 - Dec 2000
5 years
Germany

Managing Director / Freelance

Faust Multimedia Internet Service

  • Provide internet service including web space, domain name and web design
  • Plan, develop and operate a search engine and online shopping sites with database integration and ordering functionality
  • Execute internet marketing with mailings, banner and affiliate programs and SEO
  • Manage freelance human resources
  • Conduct public relations and press campaigns
Jan 1993 - Dec 1995
3 years
United Kingdom

Marketing Manager Central European Region

Network Systems GmbH

  • Develop mid and long term strategic planning and product placement
  • Build strategic partnerships (German Telekom, DeTeSystem, Alcatel, Siemens)
  • Conduct market and competition analysis
  • Manage budgeting and profit/loss responsibility
  • Organize fairs, trade shows, road shows and customer events
  • Supervise three product marketing managers
  • Train and educate sales representatives
  • Publish professional articles and manage PR agency campaigns
Jan 1991 - Dec 1993
3 years
Belgium

Product Marketing Manager

UB Networks Deutschland GmbH

  • Analyze and evaluate market needs and technical product requirements
  • Support headquarters in market and competitive analysis for German market
  • Assist European marketing in public relations and PR agency cooperation
  • Organize fairs and trade shows
  • Participate in congresses and seminars
  • Conduct customer and staff training
  • Publish articles
Jan 1989 - Dec 1991
3 years
Belgium

Systems Engineer

UB Networks Deutschland GmbH

  • Design network concepts according to customer demands
  • Provide product consulting and customer presentations
  • Install systems at customer sites
  • Organize and supervise updates and hotline, maintain in-house network
  • Prepare and install test installations
  • Manage support contract customers
Jan 1975 - Dec 1984
10 years

Technician Telecommunication Systems

German Telecom

  • Plan, install and maintain CPE, PBX, PABX and PSTN systems

Summary

Many years experience in Program and Project Management and Interim Management in the ICT industry

Skills

  • Program / Project Management, Interim Management
  • Telecommunications, Infrastructure, Deployment, Delivery, Rollout, Data Centre Relocation/outsourcing, Consulting, Marketing, Product Management, Training

General Emphasis:

  • Since 1990 Experienced In Ict Business
  • International Management And Business Experience
  • Interpersonal And Intercultural Skills, Stakeholder And 3rd Party Management
  • Marketing, Business Development, Communication, Public Relations
  • Networking, Ecommerce, Supply Chain

Industries - Project Experiences:

  • Telecommunication, Energy (Oil & Gas), Retail, Financial (Banking, Insurance), Transportation And Logistics (Railway), Automotive, Pharmaceutical, Chemical And Life Science, Industrial, Banking, Data Centre Service Provider, Government

Summary Of Overall Technical Project Exposure – Telecommunication/networking:

  • Networking Technologies (Security)
  • Tdma/gsm/cdma
  • Roaming (Inbound/outbound)
  • Vas (Sms Etc.)
  • Ngn/gsm/mobile/wireless/3g
  • Adsl
  • Vsat
  • Gprs
  • Wifi
  • Wan
  • Inter Carrier Nni
  • Lan
  • Wlan
  • Swa Proxy Cloud Services (Blue Coat)
  • Dlp (Data Loss Prevention)
  • Mpls
  • Qos
  • Ip
  • Ipsec
  • Vpn (L2 And L3)
  • Dns
  • Dhcp
  • Vpn/vrf
  • Voip
  • Sip
  • Video (E.g. Telepresence)
  • Lync
  • Ras
  • Router/switches
  • Wan Optimizer (Riverbed)
  • Load Balancer
  • Firewall (Asa, Checkpoint)
  • Dmz
  • Radius
  • Nortel Mcs 5200 (Voip/sip)
  • Nortel Cs2k
  • Voip Peripherals
  • Cisco
  • Hp
  • Monitoring (Eos, Hp Etc.)
  • Nac (Network Access Control)
  • Pki
  • Cpe
  • Pbx
  • Pabx
  • Pstn

Summary Of Overall Technical Project Exposure – Infrastructure:

  • Data Centre, Relocation And Outsourcing
  • Server
  • Several Applications (E.g. Sap, File Services, Backup Etc.)
  • Esx
  • Ad (Active Directory)
  • Nct-t (Non Cash Transaction Terminal)
  • Pci Compliant Card Payment Services
  • Point Of Sale (Pos) Systems

Software Skills, Working Environment:

  • Ms Word, Excel, Access, Powerpoint, Outlook, Ie
  • Ms Project, Ms Visio, Ms Sharepoint
  • Adobe Photoshop, Unlead Smart Saver, Gif Construction Set
  • Mozilla: Firefox, Thunderbird, Tobit (David Systems)
  • Ms Frontpage, Tcp/ip, Telnet, Ssh, Putty, Ws Ftp Pro, Lan
  • Database: Mysql, Ms Access
  • Programming: Basic, C, Pascal, Perl, Html, Javascript
  • Online Shop-system: Openshop
  • Worldmerge, Turblister, Auctionmaster

Operating Systems:

  • Ms Windows (Dos, 3.11, 95, Nt 4.0, 2000, Xp)
  • Unix
  • Freebsd
  • Apache
  • Linux
  • Webmin
  • Samba

Languages

German
Native
English
Advanced
Spanish
Advanced

Education

University of Applied Sciences Frankfurt

Diploma Engineer, Electrical Engineering / Technical Communication Technologies · Electrical Engineering / Technical Communication Technologies · Frankfurt, Germany

Certifications & licenses

ITIL v3

MSP

PRINCE2 Practitioner

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