Stefan Faust

Project Manager

Frankfurt am Main, Germany
Experience
Jul 2022 - Dec 2022
6 months

Project Manager

1&1 Versatel

  • Managed a set of concurrent BSS/OSS-related projects in telecommunications.
Jul 2017 - Mar 2020
2 years 9 months

Senior Project Manager – Key Delivery Manager

NTT Global Data Centers EMEA (former e-shelter)

  • Planned and steered the onboarding of customer-specific infrastructure into the data center based on contractual obligations.
  • Coordinated with pre-sales, managed risks and issues, and oversaw infrastructure transformation projects.
  • Provided end-to-end management of migrations and transitions, coordinating internal and external teams.
  • Technical environment included data centers and WAN.

Achievements:

  • Successfully supported the establishment of the Customer Delivery Management department, recognized by the CEO.
Nov 2016 - Apr 2017
6 months

Data Centre Migration Manager

AMOS (Allianz Managed Operations & Services)

  • Led multiple concurrent projects involving data center consolidation and migration to two new data centers in Germany and France.
  • Managed the entire data center migration plan, migration wave plan, quality control, and risk monitoring.
  • Coordinated migrations and transitions with internal and external teams.
  • Technical environment included WAN/LAN, servers, mainframes, virtual/physical infrastructure, storage, and backup technologies.
Dec 2015 - Apr 2016
5 months

Manager Theme Cluster – Project Management and Consulting

KfW Banking Group

  • Supported the decision-making process for network redesign aligned with regulatory compliance (MaRisk), including LAN/WAN segmentation, NAC, and PKI.
  • Managed projects for over 7,000 users across more than 80 global sites, covering schedule, scope, budget, risks, and dependencies.
  • Coordinated with stakeholders, advised subproject managers, and oversaw external service provider selection.
  • Technical environment included WAN/LAN and NAC.
Nov 2014 - Jun 2015
8 months

Rollout Manager – International WAN Rollout

Vodafone Global Enterprise

  • Managed international WAN infrastructure migration for ThyssenKrupp across EMEA.
  • Conducted planning sessions and workshops, and coordinated engineers for lifecycle tracking from order to delivery.
  • Liaised with stakeholders, obtained customer approval for implementation plans, and ensured resource availability.
  • Communicated best practices for future rollouts and coordinated transitions into BAU structure.
  • Technical environment included MPLS and inter-carrier NNI.
Sep 2013 - Jun 2014
10 months

Program and Project Management – Proof of Concept Consultant

Merck KGaA

  • Oversaw service provider change across 180 sites worldwide for WAN/LAN/WLAN/UCC outsourcing.
  • Managed RFP processes, contract negotiations, program and project plans, and dependencies.
  • Coordinated solution implementation globally and handled validation and qualification processes (GxP).
  • Technical environment included security networking technologies, WAN, LAN, WLAN, cloud services (Blue Coat), DLP, MPLS, VoIP, and Cisco.
Nov 2012 - Jul 2013
9 months

Manager IT Infrastructure Services – Interim Manager/Program Manager

TBVC

  • Delivered international post-merger projects, developing PMO strategies and infrastructure guidelines.
  • Managed WAN migration, WAN optimization (Riverbed), DMZ setup, RADIUS authorization, and global infrastructure restructuring.
  • Oversaw IT services during landscape streamlining post-M&A, coordinating second-level technicians globally, resolving escalated infrastructure incidents, and defining technology roadmaps.
  • Technical environment included data centers, WAN, LAN, MPLS, IP, DNS, DHCP, VPN/VRF, Riverbed, and Cisco.
Jun 2012 - Oct 2012
5 months

Project Manager

DB Systel

  • Planned and managed migrations for 150 sites in the UK and France.
  • Conducted infrastructure audits, migrated WAN/LAN/WLAN/VoIP networks, and established operational processes.
  • Worked with external suppliers and service providers, implementing solutions in line with IT governance and security guidelines.
  • Technical environment included WAN, LAN, IP, VoIP, and data centers.
Jan 2011 - Nov 2011
11 months

Project Manager

AXA Technology Services

  • Led concurrent projects, including telecom network infrastructure changes (IP readdressing), telecom expense management (TEM), and agency WAN/Campus upgrades.
  • Managed telecom billing systems, SAP deployment proof of concept, WAN/LAN relocations, custom infrastructure setups, and migrations from legacy systems.
  • Technical environment included JBoss application servers, SAP, Connect:Direct, WAN/LAN infrastructure, and telecom systems.
Dec 2009 - Jul 2010
8 months

Programme and Senior Project Manager

AT&T EMEA Transition

  • Managed a major program involving large WAN/LAN customer projects across offices, data centers, and outsourced environments.
  • Coordinated virtual teams, ensured governance structures, analyzed risks, and adapted processes for challenging projects.
  • Delivered complex projects including data center relocations, WAN/LAN setups, and voice/IPT implementations.
  • Technical environment included WAN/LAN, IPT, office and data center solutions, and outsourcing.
Oct 2007 - Feb 2009
1 year 5 months

Senior Project Manager

BP

  • Managed multinational rollout of telecom infrastructure for over 700 retail stations in Spain, Andorra, Gibraltar, and North Africa.
  • Oversaw full project lifecycle, including scope definition, budgeting (over USD 4M), risk assessment, and HSSE compliance.
  • Coordinated with third-party suppliers and internal and external teams, handling installations and site surveys.
  • Technical environment included ADSL, VSAT, GPRS, WiFi, MPLS, VPNs, and point-of-sale systems.

Achievements:

  • Successfully launched the BP Premierplus loyalty scheme, recognized as the best in Spain by the loyalty manager.
Apr 2007 - Jun 2007
3 months

Programme Manager – Wireless Tactical Plan 2007

Nortel

  • Validated and finalized the Wireless Tactical Plan for Bahamas Telecommunications Services.
  • Developed applications launch roadmap, conducted interviews with executives, reviewed business cases (CAPEX/OPEX), and defined success criteria.
  • Coordinated GSM relaunch (TDMA migration), CDMA roaming expansion, and development of the data product portfolio.
  • Technical environment included GSM, CDMA, voicemail, OSS, regulatory constraints, and telecom services.
Aug 2006 - Dec 2006
5 months

Project Manager – VoIP Services Launch

Nortel

  • Managed the full lifecycle of VoIP services launch for Telecommunications Services Trinidad & Tobago.
  • Developed policies, processes, and project schedules; supported sales, marketing, and technical teams.
  • Coordinated with global subcontractors, prepared training materials and documentation, and conducted training.
  • Technical environment included Nortel MCS 5200, CS2K, and VoIP peripherals.

Achievements:

  • Successfully launched VoIP services.
Jan 2001 - Dec 2006
6 years

Managing Director

PosterNow GmbH

  • Oversaw company management and strategic planning for online shopping platforms integrating databases and multilingual, multicurrency systems.
  • Directed marketing initiatives (mailing, banners, affiliates), managed up to 38 employees, and handled public relations.
Jan 1996 - Dec 2000
5 years

Managing Director

Faust Multimedia Internet Service

  • Provided web hosting services, domain registration, and developed search engines.
  • Managed online shopping site projects and internet marketing strategies, recruiting freelancers and organizing public campaigns.
Jan 1993 - Dec 1995
3 years

Marketing Manager

Network Systems GmbH

  • Developed strategic partnerships (e.g., Siemens, Alcatel) and conducted market analysis.
  • Managed budgeting, product placement, trade shows and events, training programs, and public relations initiatives.
Jan 1991 - Dec 1993
3 years

Product Marketing Manager

UB Networks

  • Conducted market needs analysis and supported headquarters with competitive assessments.
  • Managed product requirements, organized trade shows and congresses, and published related articles.
Jan 1989 - Dec 1991
3 years

Systems Engineer

UB Networks

  • Designed network concepts, performed installations, maintained networks, managed updates, and supported contracts.
Jan 1975 - Dec 1984
10 years

Technician

German Telecom

  • Installed and maintained CPE, PBX, PABX, and PSTN systems.
Summary

Many years' experience in Program and Project Management and Interim Management in the ICT industry. Since 1990, I have experience in the ICT business, international management, interpersonal and intercultural skills, stakeholder and third-party management, marketing, business development, communication, public relations, networking, e-commerce, and supply chain.

Languages
German
Native
English
Advanced
Spanish
Advanced
Education

University of Applied Sciences Frankfurt

Diploma in Engineering, focus on Electrical Engineering and Technical Communication Technologies · Electrical Engineering / Technical Communication Technologies · Frankfurt am Main, Germany

Certifications & licenses

ITIL v3 certification

MSP certification

PRINCE2 practitioner certification

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