Stefan Faust

Project Manager

Frankfurt am Main, Germany

Experience

Jul 2022 - Dec 2022
6 months

Project Manager

1&1 Versatel

  • Managed a set of concurrent BSS/OSS-related projects in telecommunications.
Jul 2017 - Mar 2020
2 years 9 months

Senior Project Manager – Key Delivery Manager

NTT Global Data Centers EMEA (former e-shelter)

  • Planned and steered the onboarding of customer-specific infrastructure into the data center based on contractual obligations.
  • Coordinated with pre-sales, managed risks and issues, and oversaw infrastructure transformation projects.
  • Provided end-to-end management of migrations and transitions, coordinating internal and external teams.
  • Technical environment included data centers and WAN.

Achievements:

  • Successfully supported the establishment of the Customer Delivery Management department, recognized by the CEO.
Nov 2016 - Apr 2017
6 months

Data Centre Migration Manager

AMOS (Allianz Managed Operations & Services)

  • Led multiple concurrent projects involving data center consolidation and migration to 2 new data centers in Germany and France.
  • Managed the entire data center migration plan, migration wave plan, quality control, and risk monitoring.
  • Coordinated migrations and transitions with internal and external teams.
  • Technical environment included WAN/LAN, servers, mainframes, virtual/physical infrastructure, storage, and backup technologies.
Dec 2015 - Apr 2016
5 months

Manager Theme Cluster – Project Management and Consulting

KfW Banking Group

  • Supported the decision-making process for network redesign aligned with regulatory compliance (MaRisk), including LAN/WAN segmentation, NAC, and PKI.
  • Managed projects related to 7000+ users across 80+ global sites, covering time, scope, budget, risks, and dependencies.
  • Coordinated with stakeholders, advised subproject managers, and oversaw external service provider selection.
  • Technical environment included WAN/LAN and NAC.
Nov 2014 - Jun 2015
8 months

Rollout Manager – International WAN Rollout

Vodafone Global Enterprise

  • Managed international WAN infrastructure migration for ThyssenKrupp across EMEA.
  • Conducted planning sessions, workshops, and coordinated engineers for lifecycle tracking from order to delivery.
  • Liaised with stakeholders, provided customer approval for implementation plans, and ensured resource availability.
  • Communicated best practices for future implementations and coordinated transitions into BAU structure.
  • Technical environment included MPLS and inter-carrier NNI.
Sep 2013 - Jun 2014
10 months

Program and Project Management – Proof of Concept Consultant

Merck KGaA

  • Oversaw service provider change across 180 sites worldwide for WAN/LAN/WLAN/UCC outsourcing.
  • Managed RFP processes, contract negotiations, follow-up program/project plans, and dependencies.
  • Coordinated solutions implementation globally and handled validation/qualification processes (GxP).
  • Technical environment included security networking technologies, WAN, LAN, WLAN, cloud services (Blue Coat), DLP, MPLS, VoIP, and Cisco.
Nov 2012 - Jul 2013
9 months

Manager IT Infrastructure Services – Interim Manager/Program Manager

TBVC

  • Delivered international post-merger projects, developing PMO strategies and infrastructure guidelines.
  • Managed WAN migration, WAN optimization (Riverbed), DMZ setup, RADIUS authorization, and global infrastructure replacement/restructuring.
  • Oversaw IT services during IT landscape streamlining post-M&A, coordinating 2nd-level technicians globally, resolving escalated infrastructure incidents, and defining technology roadmaps.
  • Technical environment included data centers, WAN, LAN, MPLS, IP, DNS, DHCP, VPN/VRF, Riverbed, and Cisco.
Jun 2012 - Oct 2012
5 months

Project Manager

DB Systel

  • Planned and managed migrations for 150 sites in the UK and France.
  • Conducted infrastructure audits, migrated WAN/LAN/WLAN/VoIP networks, and established operational processes.
  • Worked with external suppliers/service providers, implementing solutions aligned with IT governance/security guidelines.
  • Technical environment included WAN, LAN, IP, VoIP, and data centers.
Jan 2010 - Nov 2011
11 months

Project Manager

AXA Technology Services

  • Led concurrent projects, including telecom network infrastructure change (IP re-addressing), telecom expense management (TEM), and agency WAN/Campus upgrades.
  • Managed telecom billing systems, SAP deployment proof of concept, WAN/LAN relocations, customized infrastructure setups, and migrations from legacy systems.
  • Technical environment included JBoss application servers, SAP, Connect Direct, WAN/LAN infrastructure, and telecom systems.
Dec 2009 - Jul 2010
8 months

Programme and Senior Project Manager

AT&T EMEA Transition

  • Managed a major program involving large WAN/LAN customer projects across offices, data centers, and outsourced environments.
  • Coordinated virtual teams, ensured governance structures, analyzed risks, and adapted processes for challenging projects.
  • Delivered complex projects encompassing data center relocations, WAN/LAN setups, voice/IPT implementations.
  • Technical environment included WAN/LAN, IPT, office/data center solutions, and outsourcing.
Oct 2007 - Feb 2009
1 year 5 months

Senior Project Manager

BP

  • Managed multinational rollout of telecom infrastructure for 700+ retail stations in Spain, Andorra, Gibraltar, and North Africa.
  • Oversaw full project lifecycle management, including scope definition, budgeting (>4M USD), risk assessment, and HSSE compliance.
  • Coordinated with third-party suppliers and internal/external teams, handling installations and site surveys.
  • Technical environment included ADSL, VSAT, GPRS, WiFi, MPLS, VPNs, and point-of-sale systems.

Achievements:

  • Successfully launched the BP Premierplus loyalty scheme, recognized as the best in Spain by the loyalty manager.
Apr 2007 - Jun 2007
3 months

Programme Manager – Wireless Tactical Plan 2007

Nortel

  • Validated and finalized the Wireless Tactical Plan for the Bahamas Telecommunication Services.
  • Developed applications launch roadmap, conducted interviews with executives, reviewed business cases (CAPEX/OPEX), and defined success criteria.
  • Coordinated GSM relaunch (TDMA migration), CDMA roaming expansion, and development of data product portfolio.
  • Technical environment included GSM, CDMA, Voice Mail, OSS, regulatory constraints, and telecom services.
Aug 2006 - Dec 2006
5 months

Project Manager – VoIP Services Launch

Nortel

  • Managed full life cycle of VoIP services launch for Telecommunication Services Trinidad & Tobago.
  • Developed policies, processes, and project schedules; supported sales/marketing/technical teams.
  • Coordinated with subcontractors globally, handled training materials/documentation, and conducted training.
  • Technical environment included Nortel MCS 5200, CS2K, and VoIP peripherals.

Achievements:

  • Successfully launched VoIP services.
Jan 2001 - Dec 2006
6 years

Managing Director

PosterNow GmbH

  • Oversaw company management and strategic planning for online shopping platforms integrating databases and multilingual/multicurrency systems.
  • Directed marketing initiatives (mailing, banners, affiliates), managed up to 38 employees, and handled public relations.
Jan 1996 - Dec 2000
5 years

Managing Director

Faust Multimedia Internet Service

  • Provided web hosting services, domain registration, and developed search engines.
  • Managed online shopping site projects and internet marketing strategies, recruiting freelancers and organizing public campaigns.
Jan 1992 - Dec 1995
3 years

Marketing Manager

Network Systems GmbH

  • Developed strategic partnerships (e.g., Siemens, Alcatel) and conducted market analysis.
  • Managed budgeting, product placement, trade shows/events, training programs, and public relations initiatives.
Jan 1991 - Dec 1993
3 years

Product Marketing Manager

UB Networks

  • Conducted market needs analysis and supported headquarters with competitive assessments.
  • Managed product requirements, organized trade shows/congresses, and published related articles.
Jan 1988 - Dec 1992
3 years

Systems Engineer

UB Networks

  • Designed network concepts, conducted installations, maintained networks, managed updates, and supported contracts.
Jan 1975 - Dec 1985
10 years

Technician

German Telecom

  • Installed and maintained CPE, PBX, PABX, and PSTN systems.

Summary

Many years experience in Program and Project Management and Interim Management in the ICT industry.

Since 1990 experienced in ICT business International management and business experience Interpersonal and Intercultural skills, Stakeholder and 3rd Party Management Marketing, Business Development, Communication, Public Relations Networking, Ecommerce, Supply Chain

Languages

German
Native
English
Advanced
Spanish
Advanced

Education

University of Applied Sciences Frankfurt

Diplom-Ingenieur, focus Electrical Engineering / Technical Communication Technologies · Electrical Engineering / Technical Communication Technologies · Frankfurt am Main, Germany

Certifications & licenses

Itil v3 certification

Msp certification

Prince2 practitioner certification

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