Stefan Faust - Project Manager

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Frankfurt am Main, Germany

Experience

Jul 2022 - Dec 2022

6 months

Project Manager

1&1 Versatel

Managed a set of concurrent BSS/OSS-related projects in telecommunications.

Jul 2017 - Mar 2020

2 years 9 months

Senior Project Manager – Key Delivery Manager

NTT Global Data Centers EMEA (former e-shelter)

Planned and steered the onboarding of customer-specific infrastructure into the data center based on contractual obligations.
Coordinated with pre-sales, managed risks and issues, and oversaw infrastructure transformation projects.
Provided end-to-end management of migrations and transitions, coordinating internal and external teams.
Technical environment included data centers and WAN.

Achievements:

Successfully supported the establishment of the Customer Delivery Management department, recognized by the CEO.

Nov 2016 - Apr 2017

6 months

Data Centre Migration Manager

AMOS (Allianz Managed Operations & Services)

Led multiple concurrent projects involving data center consolidation and migration to two new data centers in Germany and France.
Managed the entire data center migration plan, migration wave plan, quality control, and risk monitoring.
Coordinated migrations and transitions with internal and external teams.
Technical environment included WAN/LAN, servers, mainframes, virtual/physical infrastructure, storage, and backup technologies.

Dec 2015 - Apr 2016

5 months

Manager Theme Cluster – Project Management and Consulting

KfW Banking Group

Supported the decision-making process for network redesign aligned with regulatory compliance (MaRisk), including LAN/WAN segmentation, NAC, and PKI.
Managed projects for over 7,000 users across more than 80 global sites, covering schedule, scope, budget, risks, and dependencies.
Coordinated with stakeholders, advised subproject managers, and oversaw external service provider selection.
Technical environment included WAN/LAN and NAC.

Nov 2014 - Jun 2015

8 months

Rollout Manager – International WAN Rollout

Vodafone Global Enterprise

Managed international WAN infrastructure migration for ThyssenKrupp across EMEA.
Conducted planning sessions and workshops, and coordinated engineers for lifecycle tracking from order to delivery.
Liaised with stakeholders, obtained customer approval for implementation plans, and ensured resource availability.
Communicated best practices for future rollouts and coordinated transitions into BAU structure.
Technical environment included MPLS and inter-carrier NNI.

Sep 2013 - Jun 2014

10 months

Program and Project Management – Proof of Concept Consultant

Merck KGaA

Oversaw service provider change across 180 sites worldwide for WAN/LAN/WLAN/UCC outsourcing.
Managed RFP processes, contract negotiations, program and project plans, and dependencies.
Coordinated solution implementation globally and handled validation and qualification processes (GxP).
Technical environment included security networking technologies, WAN, LAN, WLAN, cloud services (Blue Coat), DLP, MPLS, VoIP, and Cisco.

Nov 2012 - Jul 2013

9 months

Manager IT Infrastructure Services – Interim Manager/Program Manager

TBVC

Delivered international post-merger projects, developing PMO strategies and infrastructure guidelines.
Managed WAN migration, WAN optimization (Riverbed), DMZ setup, RADIUS authorization, and global infrastructure restructuring.
Oversaw IT services during landscape streamlining post-M&A, coordinating second-level technicians globally, resolving escalated infrastructure incidents, and defining technology roadmaps.
Technical environment included data centers, WAN, LAN, MPLS, IP, DNS, DHCP, VPN/VRF, Riverbed, and Cisco.

Jun 2012 - Oct 2012

5 months

Project Manager

DB Systel

Planned and managed migrations for 150 sites in the UK and France.
Conducted infrastructure audits, migrated WAN/LAN/WLAN/VoIP networks, and established operational processes.
Worked with external suppliers and service providers, implementing solutions in line with IT governance and security guidelines.
Technical environment included WAN, LAN, IP, VoIP, and data centers.

Jan 2011 - Nov 2011

11 months

Project Manager

AXA Technology Services

Led concurrent projects, including telecom network infrastructure changes (IP readdressing), telecom expense management (TEM), and agency WAN/Campus upgrades.
Managed telecom billing systems, SAP deployment proof of concept, WAN/LAN relocations, custom infrastructure setups, and migrations from legacy systems.
Technical environment included JBoss application servers, SAP, Connect:Direct, WAN/LAN infrastructure, and telecom systems.

Dec 2009 - Jul 2010

8 months

Programme and Senior Project Manager

AT&T EMEA Transition

Managed a major program involving large WAN/LAN customer projects across offices, data centers, and outsourced environments.
Coordinated virtual teams, ensured governance structures, analyzed risks, and adapted processes for challenging projects.
Delivered complex projects including data center relocations, WAN/LAN setups, and voice/IPT implementations.
Technical environment included WAN/LAN, IPT, office and data center solutions, and outsourcing.

Oct 2007 - Feb 2009

1 year 5 months

Senior Project Manager

BP

Managed multinational rollout of telecom infrastructure for over 700 retail stations in Spain, Andorra, Gibraltar, and North Africa.
Oversaw full project lifecycle, including scope definition, budgeting (over USD 4M), risk assessment, and HSSE compliance.
Coordinated with third-party suppliers and internal and external teams, handling installations and site surveys.
Technical environment included ADSL, VSAT, GPRS, WiFi, MPLS, VPNs, and point-of-sale systems.

Achievements:

Successfully launched the BP Premierplus loyalty scheme, recognized as the best in Spain by the loyalty manager.

Apr 2007 - Jun 2007

3 months

Programme Manager – Wireless Tactical Plan 2007

Nortel

Validated and finalized the Wireless Tactical Plan for Bahamas Telecommunications Services.
Developed applications launch roadmap, conducted interviews with executives, reviewed business cases (CAPEX/OPEX), and defined success criteria.
Coordinated GSM relaunch (TDMA migration), CDMA roaming expansion, and development of the data product portfolio.
Technical environment included GSM, CDMA, voicemail, OSS, regulatory constraints, and telecom services.

Aug 2006 - Dec 2006

5 months

Project Manager – VoIP Services Launch

Nortel

Managed the full lifecycle of VoIP services launch for Telecommunications Services Trinidad & Tobago.
Developed policies, processes, and project schedules; supported sales, marketing, and technical teams.
Coordinated with global subcontractors, prepared training materials and documentation, and conducted training.
Technical environment included Nortel MCS 5200, CS2K, and VoIP peripherals.

Achievements:

Successfully launched VoIP services.

Jan 2001 - Dec 2006

6 years

Managing Director

PosterNow GmbH

Oversaw company management and strategic planning for online shopping platforms integrating databases and multilingual, multicurrency systems.
Directed marketing initiatives (mailing, banners, affiliates), managed up to 38 employees, and handled public relations.

Jan 1996 - Dec 2000

5 years

Managing Director

Faust Multimedia Internet Service

Provided web hosting services, domain registration, and developed search engines.
Managed online shopping site projects and internet marketing strategies, recruiting freelancers and organizing public campaigns.

Jan 1993 - Dec 1995

3 years

Marketing Manager

Network Systems GmbH

Developed strategic partnerships (e.g., Siemens, Alcatel) and conducted market analysis.
Managed budgeting, product placement, trade shows and events, training programs, and public relations initiatives.

Jan 1991 - Dec 1993

3 years

Product Marketing Manager

UB Networks

Conducted market needs analysis and supported headquarters with competitive assessments.
Managed product requirements, organized trade shows and congresses, and published related articles.

Jan 1989 - Dec 1991

3 years

Systems Engineer

UB Networks

Designed network concepts, performed installations, maintained networks, managed updates, and supported contracts.

Jan 1975 - Dec 1984

10 years

Technician

German Telecom

Installed and maintained CPE, PBX, PABX, and PSTN systems.

Summary

Many years' experience in Program and Project Management and Interim Management in the ICT industry. Since 1990, I have experience in the ICT business, international management, interpersonal and intercultural skills, stakeholder and third-party management, marketing, business development, communication, public relations, networking, e-commerce, and supply chain.

Languages

German

Native

English

Advanced

Spanish

Advanced

Education