Sebastian Ludwig
Consultant & Interim Manager
Experience
Consultant & Interim Manager
Ludwig Management Consulting
Consulting, project and interim management focusing on cross-functional performance management, transformation, operational restructuring and turnaround management.
Project Management (PMP)
Process & System Design
TOM Design & Ops. Strategy
Financial Performance Improvement/Operational Excellence
Traditional Restructuring
Lean Management & CIP
Data Scrambling & Analytics
KPIs, Reporting & Controls Systems (financial and operations)
Communications & Leadership
Stakeholder Management
People Development, Training
Global Business Development Head, GBS & GTS
MANN + HUMMEL Group
Led the group’s shared services organization for GBS and GTS (4 centers, >800 FTEs).
Redesigned the target operating model.
Established and led the SSC (GBTS) Business Development project department, standardizing and transforming further corporate functions into shared services.
Head of E2E Process Transformation (2020-06-01 to 2021-11-30): Redesigned the operating model of the Group Process Organization and transformed the SSC setup from traditional functional structures to end-to-end processes.
Global Process Organization Head (2020-01-01 to 2021-11-30): Led and developed the Group Process Organization for Sales & Services.
Head of Group HR Restructuring (2020-05-01 to 2021-11-30): Led the end-to-end restructuring of the group-wide HR function for both corporate and shared services.
Head of Transformation & CI, Continental Europe
Thomas Cook AG
- Standardized and transformed Group Finance.
- Built a new Finance Shared Service Center in Spain (brownfield).
- Optimized and consolidated group-wide customer services.
- Led insourcing projects in Finance, Services, and HR.
- Rolled out Lean Management across all functional areas.
- Led the performance improvement program for travel agencies (POS).
Consultant & Interim Manager
Ludwig Management Consulting
- Consulting, project and interim management focusing on cross-functional performance management, transformation & shared services, operational restructuring and turnaround.
Lead Trainer & Moderator, EMEA
Ernst & Young GmbH
- Conducted internal and external cross-topic trainings across all hierarchy levels.
- Served as speaker and thought leader for EY.
Manager & Authorized Representative
Ernst & Young GmbH
- Led cross-industry programs in optimization/operational excellence, transformation/shared services and operational restructuring.
- Managed carve-out and post-merger integration projects.
- Supported the establishment of the EY Advisory 'Customer Domain' (transformation/SSC for Sales & Services) in Germany.
- Led development and implementation programs for corporate performance management.
- Developed and implemented reporting, controls and management systems.
- Developed, sold and managed new consulting services within EY’s Performance Improvement division.
Revenue Assurance Delegate
acoreus AG
- Developed the company-wide end-to-end Revenue Assurance System (RAS).
Project & Solution Manager
acoreus AG
- Consulted clients and developed new customer products, outsourcing services, self-care platforms, and shared service center and CRM systems.
- Managed implementation and operations of new outsourcing services across industries with a focus on mass transaction services.
Summary
Specialist in financial and operational performance management/ business excellence, transformation and shared services, operational restructuring and turnaround.
Extensive international experience across functions and industries.
Skills
Project Management (Pmp)
Process & System Design
Tom Design & Ops. Strategy
Financial Performance Improvement/ Operational Excellence
Traditional Restructuring
Lean Management & Cip
Data Scrambling & Analytics
Kpis, Reporting & Controls Systems (Financial And Operations)
Communications & Leadership
Stakeholder Management
People Development, Training
Europe
Central America
South America
Asia
Middle East
Automotive
Aviation
Ebusiness, Ecommerce
Financial Services
Life Sciences & Pharma
Ngos, Non-profit
Production, Manufacturing
Professional Services
Telecommunications & Media
Transport & Logistics
Travel & Tourism
Wholesale & Retail
Languages
Education
accadis – School of International Business
Diploma in International Business Administration · International Management & Finance · Bad Homburg, Germany
Florida Atlantic University
Bachelor of Business Administration · International Business & Trade · Boca Raton, United States · 3.7 GPA
Certifications & licenses
CFP, TEF improvement program for travel agencies (POS)
COECA Diploma
LCCI, SEFIC Customer Services
PMP (Project Management Professional)
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