Sebastian L.
Consultant & Interim Manager
Experience
Dec 2021 - Present
3 years 11 monthsConsultant & Interim Manager
Ludwig Management Consulting
- Consulting, project and interim management focusing on cross-functional performance management, transformation, operational restructuring and turnaround management
- Project Management (PMP)
- Process & System Design
- TOM Design & Ops. Strategy
- Financial Performance Improvement/Operational Excellence
- Traditional Restructuring
- Lean Management & CIP
- Data Scrambling & Analytics
- KPIs, Reporting & Controls Systems (financial and operations)
- Communications & Leadership
- Stakeholder Management
- People Development & Training
Aug 2018 - Nov 2021
3 years 4 monthsGlobal Business Development Head, GBS & GTS
MANN + HUMMEL Group
- Led the group’s shared services organization for GBS and GTS (4 centers, >800 FTEs)
- Redesigned the target operating model
- Established and led the SSC Business Development project department, standardizing and transforming further corporate functions into shared services
- Led the end-to-end restructuring of the group-wide HR function for both corporate and shared services
- Led and developed the Group Process Organization for Sales & Services
- Redesigned the operating model of the Group Process Organization and transformed the SSC setup from traditional functional structures to end-to-end processes
Feb 2015 - Aug 2018
3 years 7 monthsHead of Transformation & CI, Continental Europe
Thomas Cook AG
- Standardized and transformed Group Finance
- Built a new Finance Shared Service Center in Spain (Brownfield)
- Optimized and consolidated group-wide Customer Services
- Led insourcing projects in Finance, Services, and HR
- Rolled out Lean Management across all functional areas
- Led the performance improvement program for travel agencies (POS)
Apr 2013 - Jan 2015
1 year 10 monthsConsultant & Interim Manager
Ludwig Management Consulting
- Consulting, project and interim management focusing on cross-functional performance management, transformation & shared services, operational restructuring and turnaround across Europe, Central America, South America, Asia and the Middle East
Aug 2007 - Mar 2013
5 years 8 monthsManager & Authorized Representative
Ernst & Young GmbH
- Led cross-industry programs in optimization, operational excellence, transformation/shared services and operational restructuring
- Managed carve-out and post-merger integration projects
- Supported the establishment of the EY Advisory 'Customer Domain' (transformation/SSC for Sales & Services) in Germany
- Led development and implementation programs for corporate performance management
- Developed and implemented reporting, controls and management systems
- Developed, sold and managed new consulting services within EY’s Performance Improvement division
- Conducted internal and external cross-topic trainings across all hierarchy levels
- Served as speaker and thought leader for EY
Jan 2006 - Jul 2007
1 year 7 monthsProject & Solution Manager
acoreus AG
- Consulted clients and developed new customer products, outsourcing services, self-care platforms, and Shared Service Center and CRM systems
- Managed implementation and operations of new outsourcing services across industries with a focus on mass transaction services
- Developed the company-wide end-to-end Revenue Assurance System (RAS)
Summary
Specialist in financial and operational performance management/ business excellence, transformation and shared services, operational restructuring and turnaround.
Extensive international experience across functions and industries.
Languages
German
NativeEnglish
NativeSpanish
AdvancedFrench
IntermediateEducation
accadis – School of International Business
Diploma in International Business Administration · International Management & Finance · Bad Homburg, Germany
Florida Atlantic University
Bachelor of Business Administration · International Business & Trade · Boca Raton, United States
Certifications & licenses
CFP, TEF
COECA Diploma
LCCI, SEFIC Customer Services
PMP (Project Management Professional)
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