Sandra W.

IT project manager and process manager for the digitization of the real estate industry

Berlin, Germany

Experience

Jan 2025 - Aug 2025
8 months
Germany
On-site

Lecturer in Digital Transformation

FOM Hochschule

  • Teaching modern technologies
  • Interactive teaching using tools like Miro.
Aug 2024 - Present
1 year 1 month
Berlin, Germany
Remote

Freelance IT Project Manager and Process Manager

Weber Solutions

  • Planning and implementation of ERP, DMS, CRM and HR system projects.
  • Specialization in change management and process optimization.
  • Digitization of the real estate industry
Sep 2022 - Feb 2023
6 months
Germany

Lecturer in Change Management

FOM Hochschule

  • Teaching how to deal with changes in companies
  • Interactive teaching using tools like Miro.
May 2020 - Dec 2024
4 years 8 months
Germany

Head of IT and Organizational Development

CLAUS Immobilienmanagement GmbH

  • Leading IT, organizational development, procurement and infrastructure.
  • Staff and budget responsibility.
  • Strategic responsibility for digital business areas.
  • Process modeling and optimization with Signavio
  • Conducting training sessions and workshops
Jul 2016 - Apr 2020
3 years 10 months
Berlin, Germany

IT Project Manager and Process Manager

Berlin Recycling GmbH

  • Leading digital projects and software setups (JIRA, Confluence)
  • Process modeling and optimization with Signavio
  • Conducting training sessions and workshops
Oct 2015 - Jun 2016
9 months
Germany

IT Consultant for ITSM Projects

Serviceware SE

  • Planning and implementing ITSM projects according to ITIL
  • Conducting user training sessions
  • SQL data imports
Oct 2012 - Sep 2015
3 years
Germany

Dual Study Student

IBM Deutschland GmbH

  • Business development
  • Project assistance in an international client project

CRM Implementation

  • Implementing the EverReal rental solution to automate apartment rental processes
  • Digitalizing real estate agency operations

CRM Implementation

Introduction of a Customer Relationship Management system to improve internal and external communication with tenants, owners, external service providers, and colleagues

  • Scope: 12,000 housing units

DMS Implementation

  • Introducing a document management system to reduce paper
  • Eliminating paper-based invoice approvals

ERP implementation

Three-phase implementation of the ERP system from wowinex to RELion Dynamics NAV Basic

  • Scope: 10,000 housing units

HR implementation

  • Introduction of a human resource system to improve onboarding, applicant management, and establish a digital personnel file
  • Based on Microsoft Dynamics

Other projects

  • Interface development between the website and the MS Dynamics NAV ERP system
  • QlikView migration from SAP to MS Dynamics NAV
  • Website relaunch including SEO
  • Digital incoming mail processing
  • Establishment of e-mail and e-signature
  • Change management in the MS Dynamics NAV ERP implementation
  • Mentoring role in the implementation of the Personio HR system

Summary

IT project manager with expertise in ERP, CRM, DMS and HR systems. Strong leadership, process-oriented and experienced in change management and process optimization.

Languages

German
Native
English
Advanced

Education

Oct 2019 - Jun 2022

FOM Hochschule

Master of Science in Leadership, Work and Organizational Psychology · Business Psychology · 1.6

Oct 2012 - Jun 2015

Hochschule für Wirtschaft und Recht Berlin

Bachelor of Science in Project Management, Human Resource Management and IT Management · Business Informatics · Berlin, Germany · 1.8

Certifications & licenses

Agile Business Coaching

IHK

Instructor certification according to AEVO

IHK

ITIL V3 Foundation

Operational Process Manager

TÜV

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