Philmon Goitom
Business Analyst
Experience
Sep 2024 - Present
11 months Germany
Business Analyst
Generali Deutschland AG
- Analysis, systematization and evaluation of new requirements regarding the enhancement of the compensation system for financial advisors
- Creation of user stories and tasks as a basis for implementation
- Stakeholder management for requirements specification
- Development of a solution concept based on project requirements
- Use of use case diagrams to translate requirements into processes
- Coordination of requirement changes in relation to the development process
- Project documentation
- Risk management of requirement changes
- Maintaining consistency between requirements, implementation, and testing
- Establishment of test management through definition of test and acceptance criteria
May 2024 - Sep 2024
5 months Munich, Germany
Business Analyst
Münchener Rückversicherungs-Gesellschaft
- Analysis, systematization and evaluation of new requirements for the selection of a CRM system
- Analysis, systematization and evaluation of new requirements for the selection of a workspace/workplace management system
- Management of master data using SAP IS-U
- Design of the Customer Interaction Center for customer communication in SAP IS-U
- Setup of the finance and controlling module in SAP S/4 Utilities
- Design of the customer service module in SAP Utilities Customer Engagement
- Creation of user stories and tasks as a basis for implementation
- Development of a solution concept based on project requirements
- Use of use case diagrams to translate requirements into processes
- Project documentation
- Coordination of requirement changes in relation to the development process
- Risk management of requirement changes
Jan 2024 - May 2024
5 months Germany
Business Analyst
Dataport AöR
- Analysis, systematization and evaluation of new requirements regarding the enhancement of the workspace/workplace management system
- Creation of user stories and tasks as a basis for implementation
- Stakeholder management for requirements specification
- Development of a solution concept based on project requirements
- Use of use case diagrams to translate requirements into processes
- Coordination of requirement changes in relation to the development process
- Project documentation
- Risk management of requirement changes
- Maintaining consistency between requirements, implementation, and testing
- Establishment of test management through definition of test and acceptance criteria
- Leading workshops for knowledge transfer
May 2020 - Dec 2023
3 years 8 months Germany
IT Business Analyst
REWE Systems GmbH
- Business analysis of applications in the context of product recalls
- Needs analysis as a basis for defining specific requirements and reports
- Requirements management
- Specifying requirements
- Creation of user stories and tasks as a basis for implementation
- Stakeholder management for requirements specification
- Development of a solution concept based on project requirements
- Project documentation
- Designing data relationships for new requirements and requirement changes
- Enhancement of product recall applications based on requirements
- Risk management of requirement changes
- Maintaining consistency between requirements, implementation, and testing
- Functional testing of adjustments made by new requirements
- End-to-end testing
- Leading workshops for knowledge transfer
- Ticket handling and documentation
- Assignment and documentation of software packages
- Recording and classification of incidents
- Error analysis and activity documentation
- Support via UHD IT hotline
- IT helpdesk support
Oct 2017 - Apr 2020
2 years 7 months Germany
IT Solution Designer (Dual Master's in Business Informatics)
Deutsche Telekom IT GmbH
- Requirements management
- Requirements gathering
- Documentation of requirements in the requirements specification and functional specification
- Database and relationship design
- Visualization of relationships using the Innovator tool
- Test management
- Functional testing of implemented requirements
- End-to-end testing of implemented requirements
- Acceptance of implemented requirements
Oct 2014 - Sep 2017
3 years Germany
IT Demand Manager (Dual Bachelor's in Business Informatics)
Yello Strom GmbH
- Requirements management
- Requirements analysis for processes related to network billing, meter data capture, and consolidation of technical and commercial master data
- Gathering requirements from business units
- Validation of requirements from business units
- Formulation of requirements
- Creation of user stories, impediments, and tasks following Scrum
- Functional testing of implemented user stories
- Optimization of requirement processes
- Conducting requirement reviews
- Budget oversight during requirement implementation
- Coordination of WBS elements
Sep 2013 - Apr 2014
8 months Germany
Visual Basic Developer
ii_intelligent_ideas
- Development of an accounting database using Visual Basic
- Design of software architecture as well as implementation and testing
- Planning and implementation of the SQL database (MS-SQL Server) and UI design with Windows Forms
Languages
English
Advanced
German
Advanced
Education
Oct 2017 - Apr 2020
Deutsche Telekom IT GmbH
Business Informatics
Oct 2014 - Sep 2017
Yello Strom GmbH
Business Informatics
Certifications & licenses
Meta Media Buying Certification
Google Media Buying Certification
Scrum Master Certification
Visual Basic Developer, ii_intelligent_ideas Certification
Business Analyst Certification
Münchener Rückversicherungs-Gesellschaft
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