Marco W.
Business Analyst / Product Owner
Experience
Jul 2022 - Present
3 years 2 monthsBusiness Analyst / Product Owner
Passenger Transport Company
- Agile project flow (SAFe).
- Business analyst and deputy product owner.
- Further development of several components and services for an order intake check.
- Requirements management and business analysis for the features to be implemented.
- Project size: 98 project team members.
- Project environment: AWS, SQL database, Java.
- Skills used: SAFe, business analysis, requirements analysis, concept design, product ownership, stakeholder management, process modeling.
Sep 2021 - Jun 2022
10 monthsProject Lead Campaign Management Tool (SaaS)
Financial Institution / Credit Sector
- Agile project flow (Scrum).
- Project lead for building a campaign management tool as a SaaS solution and migrating the legacy CRM system.
- Technical and functional setup of the campaign management tool.
- Secured change acceptance by involving users early.
- Developed training concepts.
- Phased and coordinated decommissioning of the old infrastructure.
- Project size: 30 project team members.
- Project environment: Azure, Dynacampaign, SQL Server, Exasol, Ab Initio, MicroStrategy, business intelligence.
- Skills used: Scrum, project management, requirements analysis, stakeholder management, business intelligence, process modeling.
Oct 2019 - Sep 2020
1 yearProject Lead Software Selection Campaign Management Tool
Financial Institution / Credit Sector
- Project lead for feasibility study on migrating the marketing platform.
- Software selection process for the campaign management tool.
- Concept design and roadmap planning for legacy system migration.
- Project size: 15 project team members.
- Project environment: Azure, Dynacampaign, SQL Server, Exasol, Oracle, business intelligence.
- Skills used: Scrum, project management, requirements analysis, stakeholder management, business intelligence, process modeling, requirements gathering, SQL.
Jul 2019 - Aug 2021
2 years 2 monthsBusiness Analyst CRM
Financial Institution / Credit Sector
- Business analysis for a marketing platform.
- Designing requirements within the marketing platform in coordination with business divisions.
- Impact analyses for complex implementations.
- Operational team with 8 members.
- Project environment: Oracle database, APEX, Exasol, Jasper, business intelligence, IBM Cognos.
- Skills used: business analysis, SQL, concept design, UML 2.0, interface coordination, interface design, reporting, requirements gathering, stakeholder management, business intelligence, process modeling.
Jul 2019 - Aug 2021
2 years 2 monthsProduct Owner Campaign Management Tool on Oracle Basis
Financial Institution / Credit Sector
- Product owner for a marketing platform.
- Responsible for functional development.
- Organizing and running regular meetings on all marketing platform topics.
- Planning and coordinating developers from external service providers.
- Release and budget planning for the marketing platform.
- Operational team with 8 members.
- Project environment: Oracle database, APEX, Exasol, Jasper, business intelligence, IBM Cognos.
- Skills used: Scrum, stakeholder management, budget planning, release planning, vendor management.
Jul 2018 - Jun 2019
1 yearBusiness Analyst Data Analytics
Financial Institution / Credit Sector
- Business analyst for data analytics.
- Designing requirements.
- Designing and integrating new data sources.
- Enabling data science use cases.
- Improving collaboration within the requirements process in the data analytics department.
- Operational team with 12 members.
- Project environment: Oracle database, Exasol, business intelligence, IBM Cognos, Excel.
- Skills used: business analysis, SQL, concept design, UML 2.0, interface coordination, interface design, reporting, requirements gathering, stakeholder management, business intelligence, process modeling.
Aug 2017 - Jun 2018
11 monthsDesign and Development of a New Sales Landscape
Passenger Transport Company
- Agile project flow (Scrum / SAFe).
- Analysis and identification of master data based on the new sales system.
- Designing and modeling functional requirements.
- Coordinating and running workshops.
- Project size: over 300 people. Future annual customer bookings approx. 2.4 billion.
- Project environment: cloud, microservices.
- Skills used: requirements gathering, data modeling (UML 2.0), process modeling (BPMN), Enterprise Architect, Jira, Confluence, SharePoint, MindManager, Microsoft Office, Scrum, SAFe.
Mar 2017 - Jul 2017
5 monthsTechnical Renewal of Data Management
Passenger Transport Company
- Agile project flow (Kanban).
- Designing functional requirement packages in solution sketches and detailed specs.
- Data and process modeling of functional requirements.
- Conducting functional acceptance tests.
- Close coordination with the business unit.
- Project size: 40 people.
- Project environment: Java, cloud.
- Skills used: requirements gathering, data modeling (UML 2.0), process modeling (BPMN), detailed spec creation, Enterprise Architect, Jira, SharePoint, Microsoft Office, Kanban.
Oct 2016 - Nov 2016
2 monthsIT Architecture Assessment
Passenger Transport Company
- Agile project flow (Scrum).
- Creating architecture documents.
- Requirements gathering via interviews and questionnaires.
- Supporting preparation, facilitation, and follow-up of interviews (co-moderation).
- Assisting in designing and creating supporting documents.
- Supporting project management by taking on PMO tasks.
- Project size: 7 people.
- Skills used: requirements gathering (interviews, questionnaires), creating and evaluating requirement scoring analyses, Jira, Confluence, Microsoft Office, Kanban, interview moderation, questionnaire design.
Aug 2016 - Sep 2016
2 monthsSales Support for Collecting and Preparing Strategic Topics for Future Mobility
- Collecting and preparing information for customer and executive levels.
- Supporting preparation of various internal and external meetings.
Sep 2015 - Mar 2016
7 monthsBenchmarking of Crowdworking Providers within a Research Institute
- Research support in crowdsourcing and crowdwork.
- Analyzing and clustering different providers based on specific criteria.
Languages
German
NativeEnglish
AdvancedEducation
Feb 2014 - Mar 2016
University of Kassel
Master of Science, focus on Information and Innovation Management · Business Studies, Information and Innovation Management · Germany
Oct 2009 - Jan 2014
University of Kassel
Bachelor of Arts, focus on Business Informatics & Controlling / Corporate Accounting / Taxation · Economics, Business Informatics & Controlling / Corporate Accounting / Taxation · Germany
Certifications & licenses
Scrum Product Owner
Scrum Alliance
IREB Requirements Engineering Foundation Level
Professional Scrum Master (PSM I)
SAP Certified – Associate Business Foundation & Integration with SAP ERP 6.0 EHP
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