Recommended expert
Patrick Van alboom
Change Management Expert
Experience
Jan 2023 - Dec 2025
3 yearsChange Management Expert
Flemish Government – Department of Mobility and Public Works
- Provided change management support for innovation projects by translating needs or ideas into innovative solutions, testing on a small scale, and embedding with relevant stakeholders.
- Applied general change management methodologies to improve departmental engagement and communication on innovation and to foster an innovative culture.
- Developed and executed Culture Action Plan, Knowledge Platform, Internal Communication, and Inspiration Sessions.
Jan 2023 - Dec 2025
3 yearsChange Manager and Programme Manager PIV
Flemish Government – Digital Flanders (EVIV)
- Responsible for alignment, coordination, and implementation of the Information Security Programme (PIV) and ISO27001@Digital Flanders in cooperation with designated programme staff and stakeholders.
- Established and monitored the programme plan and governance framework with project managers from all Flemish Government administrations under the authority of the Flemish Information and ICT Policy Steering Committee.
- Actively managed internal and external stakeholders.
- Delivered the programme objectives, including enhancing security technology, strengthening security culture, and developing crisis management.
- Implemented components such as Enterprise Asset Management and Information Security, Risk Management, Data Protection, Information Classification, Supervision, and ISO 27000 standards.
Jan 2021 - Dec 2023
3 yearsProgramme Lead and Business Analyst
Flemish Government – Agency for Educational Services (AgODi)
- Led change management and project steering in the implementation of process management and e-services, including data migration, digitalisation, and automation for pupils and institutions.
- Managed service processes regarding basic school data, new truancy control process, e-Portal for schools, and simplification of information and document flows.
- Transformed AgODi into an integrated service delivery model with single points of contact in a hybrid environment.
- Reduced manual administration to focus on substantive and individual matters.
- Applied methodologies: Business Analysis; Process Analysis, Development, and Improvement (BPM); Agile mindset and Scrum (daily stand-ups, bi-weekly sprints); regular governance meetings; monthly thematic steering groups; adaptive change strategy; individual and team coaching.
- Achieved new ICT applications, new organisational model, cultural shift to integrated thinking, and significant service improvements in truancy control and school data management.
Jan 2020 - Dec 2022
3 yearsProgramme Manager
Flemish Government – Agency for Maritime and Coastal Services
- Led and coordinated a programme of five projects, including developing the vision for administrative ICT.
- Conducted business analysis and integrated Microsoft 365 components (SharePoint, Teams, Wiki) into project and process operations: meeting management, public procurement, HR reporting optimisation, and dashboard creation.
- Provided adoption support via themed sessions and coaching for users, project leaders, and administrators.
- Chaired three mixed working groups: VHF Radio Channel Allocation; Digitalisation Working Group; Communication Discipline Working Group; Tabula Rasa Working Group.
- Aligned GNA Knowledge Database and Document Management with legacy systems.
- Managed information and document processes: digital and physical archiving, document management, data migration, information security, and data protection.
Jan 2016 - Dec 2018
3 yearsBusiness Analyst and Program Manager
Sack Zelfbouw NV
- Performed business analysis and provided guidance for the transition to an efficient, fast-growing company.
- Coached and advised the executive team and managers on managing rapid growth, leading and empowering employees.
- Set up dashboards and management reporting.
- Optimised work planning, organised work, and improved processes.
- Supervised employees, including motivating, coaching, and evaluating.
Jan 2008 - Dec 2012
5 yearsBusiness Analyst and Program Manager
Engicon Group (Geldof NV, G&G International NV)
- Advised the Board of Directors and Management Team in developing and implementing a post-merger transition strategy across all operations.
- Introduced a structured strategic planning cycle with long-term vision and annual business planning.
- Set up KPIs, measurement dashboards, and management reporting.
- Designed and implemented renewed HR policy: competency model and management, performance and evaluation cycle, assessments, salary structure, job descriptions, workforce planning, recruitment and selection.
- Conducted individual and project team coaching, CEO and management team coaching, performance and evaluation interviews, and training.
Jan 2006 - Dec 2013
8 yearsBusiness Analyst and Project Manager
Ghent University Hospital
- Managed the development of a new HR policy as part of the transition to a patient-centred organisation (Pegasos Project).
- Defined new HR mission, vision, strategic and operational objectives for support departments.
- Conducted business analysis of services, activities, and processes and established Balanced Scorecards.
- Supported creation of functions, roles, and role assignments.
- Developed a transition plan with focus on guidance, coaching, facilitation, and communication.
- Provided individual coaching to the Director of Personnel and Organisation.
Jan 2004 - Dec 2022
19 yearsBusiness Analyst and Programme Manager
Ghent University
- Led and coordinated a five-project programme to transform HR policy and management.
- Transitioned HRM from procedure-driven to client-oriented culture, organisation, and processes, including recruitment, performance and evaluation cycles, assessments, job descriptions, and staffing plan development.
- Provided individual, project team, and executive coaching; competency management and training planning.
- Established structures and processes for organisational development services delivery.
- Developed leadership competency model and strategic cycle; positioned the university as an employer of choice.
- Reviewed Directorate of Personnel and Organisation operations and conducted business analysis, design, and transition planning for HR policy and organisation.
- Developed, implemented, and operated the Programme Management Office; coordinated working group for client-oriented structures and processes; supported selection committees for senior roles.
Summary
Psychologist with ICT expertise
He has extensive experience in transition and change management, programme and project management, strategy development, HR policy and management, organisational development and process optimisation, as well as ICT.
He possesses in-depth knowledge and over 20 years’ experience in change management, programme and process management, ICT, ICT organisation and ICT projects. In addition to being a senior consultant, he is also co-founder and managing partner of Thetis Organisation Partners, a cooperative company that supports clients in their quality and organisational challenges, focusing on the synergy between people and technology to achieve organisational goals.
Strategic and Conceptual Thinker and Practitioner
Patrick is a strategic thinker with strong conceptual abilities, combined with a practical, results-oriented approach. He works from a holistic vision—covering both technological developments and their applicability as well as organisational culture—and communicates these clearly to stakeholders.
When assessing a situation, he can quickly familiarise himself with large volumes of information and consistently works evidence-based, with a focus on strategic advice, supported change, and impactful implementation in both public and private sectors.
He is skilled in supporting decision-making processes, facilitating groups, delivering workshops and designing training programmes. Goal-oriented by nature, he often achieves significant simplification of processes by starting from clearly defined objectives.
Skills
- 20 Years Of Experience In Change And Transition Management, Including Organisational Transitions, Establishment Of New Organisational Units And Shared Services, And Process And Product Improvements In Public And Private Sectors
- Application Of Deming Principles And Core Principles Of Lean Six Sigma In Change Projects
- Hands-on Experience With Agile And Scrum, Itil, Adkar And Sociocracy 3.0; Certified Scrum Master
- Programme Management Expertise With The Ability To Oversee Multiple Projects Simultaneously And Steer Interdependencies Between Strategic And Tactical-operational Levels
- Development Of Change Management Skills Within Teams And Organisations Through Coaching, Training And Education, Including Establishing A Learning Academy Where Applicable
- Extensive Experience In Business Analysis, Process Analysis And Design, And Ict Design And Implementation, With Deep Knowledge Of Business Process Management (Bpm)
- Professional Training In Organisational Restructuring And Process Improvement (Business Modelling & Enterprise Integrated Architecture Methodology, Labirint Using Corporate Modeler)
- Proficient In Design Thinking And Lean Startup Methodologies
- Strong In Needs Analysis And Financial Justification, Integrating Standard Components And Best Practices Into Business Cases, And Designing Technologically Viable And Financially Sound Solutions
- Expertise In Incorporating Principles From The Belgian Corporate Governance Code When Establishing Organisational Structures And Processes
- 20 Years’ Experience In Programme And Project Management, Including Large-scale And Complex Initiatives With Multiple Stakeholders And High Sensitivity
- Experience With Portfolio Management And Aligning Diverse Viewpoints Into Coordinated Project Planning Frameworks
- Hands-on Experience With Atlassian Confluence And Jira
- Application Of Recognised Project And Programme Management Methods: Agile Principles, Scrum, Prince2, Pmbok And Hybrid Approaches
- Solid Expertise In Pm Organisation, Roles And Processes (Costing, Scheduling, Coordination, Planning, Estimation), And In Risk Assessment And Management
- Ability To Create Achievable, Technologically And Financially Feasible Project And Programme Solutions Based On Thorough Analysis, Financial Substantiation, Use Cases, Standard Elements And Best Practices (Including Itil4)
- Strong Budget Control, Application Of Agile Principles And Coaching Of Teams Towards Self-management, Including Onboarding And Training Approaches
- Extensive Experience In Stakeholder Management, Including Design, Development, Delivery And Management Of Stakeholder Communication, Readiness And Resistance Assessment, And Proactive Solution Design
- Over 20 Years’ Experience In Hr Policy, Practices, Processes And Tools, Including Hr Policy Development And Organisational Development
- Experience With Hr Processes Such As Job Descriptions, Role-based Working Models, Staffing Plans And Optimisation Of Hr Organisations And Processes
- Expertise In Introducing And Supporting Self-managing Teams And In Leading Negotiations With Trade Unions
- Extensive Experience In Coaching And Training Executives, Managers And Project Teams
- Setting Up Learning Academies On Leadership And Leadership Competencies
- 20 Years’ Experience In Leading Digital Transformation Programmes And Projects, Including Platforms, Data Architectures And Standards
- Extensive Expertise In Information Security, Iso 27001, Gdpr And Nis2
- Experience In Aligning, Coordinating And Implementing Information Security Programmes Within Complex Organisations
- In-depth Knowledge And Experience With Microsoft 365 Architecture And Components (Sharepoint, Azure, Office 365 And Applications Such As Teams, Outlook, Todo, Word, Excel, Powerpoint, Onenote, Ms Project, Copilot, Etc.) And Proficient Use Of Standard Office 365 Tools
- Extensive Knowledge And Over 20 Years’ Experience In Public Sector Operations, Including Strategy Development, Organisational Improvement, Restructuring Of Structures And Processes, Transitions And Hr Policies
- More Than 20 Years’ Experience Across Various Industries And Domains In The Private Sector
Languages
English
AdvancedDutch
AdvancedEducation
Oct 1991 - Jun 1992
Vrije Universiteit Brussel
Master in Work & Organisational Psychology · Work & Organisational Psychology · Brussels, Belgium
Oct 1986 - Jun 1991
Ghent University
Master Experimental Psychology · Experimental Psychology · Ghent, Belgium
Oct 1983 - Jun 1986
IPSOC
Bachelor Orthopedagogics · Orthopedagogics · Kortrijk, Belgium
Certifications & licenses
Transition Management
Erasmus University Rotterdam
Strategic Innovation
Hasselt University
ISO 9001
Scrum Master
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