Patrick Roose
Program Manager
Experience
Program Manager
Public Sector
Leading and managing strategic digital projects supporting service management and setup of a service-oriented organisation
Planning, coordinating and managing ~25 digital projects according to best practices with project managers
Performing portfolio management: roadmapping, dependency management, requirements capture, business case validation, solution ideation, deliverables tracking, risk management, SQERT reporting, financial monitoring (Capex, Opex)
Providing support to project teams and securing end-to-end project delivery
Contributing to service management foundation: ITSM, ITAM, ITOM, CMDB, SOO, CSDM
Managing resource pool estimation and allocation
Continuously improving project methodology and practices
Advisory Sustainability EUDR Due Diligence System for wood operators
Assessing current ERP & SCM capabilities and future liabilities under the EU Deforestation Regulation
Analysing non-compliance risks and defining implementation roadmaps
Conducting change impact analysis of implementation
Spearheading integration of AI tools (DeepSeek, Google Studio, OpenAI) into ERP value streams for optimization
Defining AI use cases, implementing scalable AI solutions and establishing a development environment for experimentation and deployment
Strategic Advisor – SAP S/4HANA Transformation
Manna Foods
Evaluating vendor offers for technical and functional upgrade from SAP to SAP S/4HANA
Reviewing implementation planning and conducting change impact analysis (data, functional)
Performing risk management and setting up the transition plan
Digital Transformation Manager SIAM / ERP / PMO
Brussels Region Government
Transformation and restructuring of a government organisation to the SIAM ecosystem, introducing the role of Service Integrator to increase service delivery to municipalities as a service-oriented organisation
Restructuring existing organisations towards centralized management by implementing the SIAM ecosystem and a Center of Excellence for build & run operations
Implementing complete ERP solutions covering front-office, back-office, financial management, purchases/sales, HR personnel management, social files, user relationship management, GDPR
Migrating master data from on-premise to SaaS, including data centre consolidation, archiving, cleansing and ETL per municipality
Phasing out local legacy systems and replacing with fully centralized service management
Conducting AS-IS analysis (processes, organisation, data, ICT, governance), needs analysis per stakeholder, TO-BE modelling, GAP analysis, RFI/RFP/RFQ supplier selection, SLA implementation
Setting up a portfolio of business programmes and new operational target model
Applying TOGAF, BPMN, UML, LeanIX standards
Integrating AI for automated data cleansing and validation
Preparing solution cutover plans
Business Improvement Manager / Operational Excellence
INNO
Conducting post-implementation review for logistics, warehouse, finance and distribution processes in S/4HANA
Optimizing financial and goods flows, quality inspection and specific customer handling using BPM and UML
Introducing digital e-flows: e-invoicing, e-procurement, automatic controlling
Integrating cloud solutions within SAP to decouple from supplier legacy systems
Establishing a Center of Excellence: standard processes, training, documentation, responsibilities, master data management
Business Transformation Manager / OCM
Customs4trade
Transforming a customs management start-up into a scale-up
Assessing ITSM processes and improving ePMO governance between demand management and delivery teams (planning, scoping, budget forecasting, risk management, customer communication)
Increasing solution agility, applying BPM to service management processes
Introducing Agile Release Train (ART) and tribes, implementing stakeholder management (roadmap, epics, use cases)
FP&A, Corporate Performance Management
pfm medical
Defining vision for company-wide reporting of value stream performance across subsidiaries in China, USA, Europe and Brazil
Improving financial planning & analysis and Record-to-Report processes at all branches
Conducting financial consolidation and enhancing transparency in reporting
Managing Capex-Opex-Pex planning and investment forecasting/simulation
Consolidating data from all plants into SAP S/4HANA
Streamlining procurement processes for services and products per factory
Improving sales, purchase and production order consolidation
Identifying data management gaps and supporting corrective actions
Establishing end-to-end KPI governance per plant: KPI tree at CxO level and dashboards
Program Manager Digital Transition (RFP)
European Commission DG MARE
Delivering business architecture via procurement and RFPs to improve interoperability and information exchange among Belgian Military Defense, Coast Guard, Customs, Police, Rescue Centers, local authorities and EU Member States
Managing change at all stakeholders to adopt new working methods and comply with business case
Setting up RFPs for architecture, infrastructure and business services
Developing TOGAF-compliant business architecture and managing GDPR data risk findings
Conducting needs management for architecture, data, interfaces and infrastructure
Providing PMO governance: status reporting, stakeholder management, requirements management, change impact analysis
Rationalizing enterprise architecture and transforming using hybrid cloud and on-premise for classified and unclassified data
Change / Project Manager / Trainer Digital Transition (IoT, Industry 4.0)
VOKA / Belgian Government
Delivering seminars and training to support Brexit issues in SMEs
Improving business processes using Business Process Management
Auditing SAP service management contracts and optimizing WMS processes for goods handling
Mapping process changes to IT solutions and performing direct dispatch, cross-docking and direct outbound process mapping
Project Manager
Additive Manufacturing
Guiding go-to-market of 3D software applications with marketing, R&D, development, sales and infrastructure teams
Preparing projects including planning, sourcing and financial management
Executing, monitoring and improving core order-to-cash business processes
SAP Organizational Change Manager, ERP SCM
Chemicals Manufacturing
Harmonizing sales, procurement, production, R&D, quality, warehouse management and logistics processes
Setting up a central procurement framework across three countries and introducing single data access
Conducting BPM and Fit-Gap analysis and transitioning to SAP ERP at three European greenfield locations
Appointing investment decision-makers and aligning master data governance across value streams
Senior PMO, Portfolio Manager, Digital Transformation
BIL
Implementing a PMO department of 20 FTE for digital transformation of data centres with CAPEX/OPEX governance over 27 programmes
Designing the PMO organization, PPMP platform, training for PPM, PMO governance and project management
Setting up governance frameworks and dashboards for budget, time, scope, quality, change impact, contingency, risk mitigation
Implementing onboarding processes, hybrid project & change methodologies (Waterfall & Agile, ADKAR/PROSCI)
Training in PPM, PMO governance, project management, process analysis and improvement
Reporting progress via KPI dashboards and organizing quality reviews and governance meetings
ERP Project Manager (RFP, Carve-out)
Heidelberg Cement
Analyzing infrastructure, architecture and data exchange between cement plants and headquarters for maintenance, WMS and asset management
Preparing business case for SAP integration and procurement dossiers for IT services and hardware renewal
Designing legacy to SAP integration and presenting business architecture per location
Change Manager, PMO Governance
NMBS/SNCB Railway
Providing PMO governance for security project work orders: budget, scope, deliverables, quality, effort, resources and timing
Defining programme scope with stakeholders and implementing governance dashboards for budget, time, scope, quality and risk
Planning CAPEX/OPEX, selecting governance tools and managing supplier delivery, quality control and homologation certification
Change Manager, Operational Excellence ERP/SAP
Lotus Bakeries
Advising on improving methodology to support global ERP/SAP expansion
Defining project activities by phase: planning, initiation, execution, delivery and rollout
Implementing BPM toolkit and providing supply chain BPM training
Demonstrating BPMS and document management system and transitioning to a consolidated knowledge centre
Program & Change Manager ERP Carve-out
Ingersoll Rand
Inventorying current operating model: processes, organisation, master data, applications, infrastructure and documents
Designing target operating model per process and organisation
Managing change for task segregation and segregation of duties across applications
Organizational Change Manager (SAP and non-SAP)
Fluxys
Optimizing primary processes across departments through IT solutions and restructuring
Auditing methods, processes, organisation, IT and service management
Conducting needs analysis, detailed process, data and tooling analysis, Fit/Gap analysis
Managing change: communication, transition processes, IT solution implementation, reorganisation and training
Trainer / Coach in Operational Excellence and BPM
BI Community
Providing best practices training in project methodology
Implementing action plans for BI and data warehouse projects
Teaching Business Process Management in practice for BI with BPMN/UML demos
ERP Product Owner & Service Delivery Manager
Carrefour
Managing project portfolio for +500 stores
Overseeing service delivery: asset procurement, POS, infrastructure and IT services with internal and external providers
Acting as product owner for scanning, POS, store interfaces and wireless price tags
Implementing loyalty functionalities and coordinating changes via Change Advisory Board
Delivering projects using an international sourcing model (local, offshore, nearshore)
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Government and Administration (6 years), Transportation (4.5 years), Information Technology (3 years), Aerospace and Defense (2 years), Manufacturing (1.5 years), and Retail (1.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Project Management (14.5 years), Information Technology (10.5 years), Supply Chain Management (3.5 years), Procurement (3.5 years), Strategy (3 years), and Business Intelligence (1.5 years).
Summary
Patrick is a seasoned Digital Strategy Manager with over 20 years of hands-on experience driving complex digital transformation initiatives across diverse industries. Since 1981 he brings decades of expertise and best practices in aligning business and IT strategies, delivering sustainable growth through innovative digital solutions. Patrick empowers company restructuring, the adoption of new ecosystems, streamlining operations.
Skills
Core Expertise
- Strategic Transformation, Program, Project And Change Management, Pmo
- End-to-end Management Of Business & Ict Cases For Smes, Multinationals And Government Organisations From Roadmap/blueprint Till Hand-over To Operations For The Full Palette Of Capabilities, Value Streams, Processes, Departments And Ict-solutions
- Transformation And Adoption Towards A Service-oriented Organisation, Implementing New Ways Of Working And Redesigning Business Models (E.g. Erp, Siam, Itsm/itil, It4it)
- Reducing Customisation And Orienting To Out-of-the-box Solutions Including End-to-end Service Delivery For Build & Run With Multiple Service Providers
- Pmo Governance, Monitoring Budget, Scope, Quality, Efforts, Risks And Timelines
- Identifying Critical Interdependencies (Applications, Infrastructure, Data) To Prioritise Investments
- Change And Communication Management From Awareness, Gathering Needs And Requirements, Coaching, Training, Knowledge Transfer, Governance To Track Acceptance And Roi, Solution Customisation And Guidance In Tackling Change Blueprint Versus Fit-to-standard
Business-it Alignment
- Stakeholder Management To Bridge The Gap Between Business Needs And It Capabilities And Improve Decision-making
- Setup Of Rfi, Rfp And Selections Of Vendors And Solutions
- Implementation Of Total Solutions (Strategic, Functional, Technical) Such As Erp Architectures For Logistics, Production, Sales, Purchasing And Sourcing
- Review And Optimisation Of Vendor Contracts (Costing, Comparison Of Services, Quality Of Service)
Enterprise Architecture
- Definition Of Future Ecosystems And Operating Models In Terms Of Processes, Organisations, Applications, Tools, Data, Architecture And Infrastructure Technology
- Applying Togaf, Bpmn And Leanix To Map Current-state And Design Future-state Solutions
- Master Data Management Including Data Migration Strategy, Data Cleansing Methods And Etl Tools
Digital Strategy & Ai
- Defining And Implementing Ai-augmented Digital Strategies (E.g. Deepseek, Google, Openai) To Reduce Operating Costs And Enable Data-driven Decision-making Within Ecosystems
- Managing M&a Integrations And Post-merger It Harmonisation, Aligning Technology Stacks With Business Objectives
- Integrating Ai To Automate Data Cleansing And Validation For Data Transition, Reducing Transition Time And Risks
- Spearheading Integration Of Ai Tools Into Erp Value Streams To Enhance Innovation, Efficiency And Decision-making
- Defining Ai Use Cases And Implementing Scalable Ai Solutions To Automate And Optimise Workflows
- Setting Up Ai Development Environments To Support Experimentation, Prototyping And Deployment Of Ai-driven Enhancements
Results & Focus Areas
- End-to-end Digitisation And Integration Of End Users (Citizens, Businesses And Partners)
- Improved Efficiency And Operational Excellence For Profit And Non-profit Organizations
- Increased Sales And Revenue, Topline Growth And Cost Reduction
- Streamlined Operations And Establishment Of Solid Operational Foundations
- Sustainability Improvements And Reduced Inventories And Production Costs
- Increased Customer Satisfaction And Continuous Improvement
- Shortened Product Life Cycles
- Optimisation And Rationalisation Of Contracts With Outside Vendors (Reduction, Elimination, Replacement)
- Modernisation Of Ict Systems And Reduction Of Administrative Burdens And Complexity
- Customer Focus Integration Into Crm, Erp/scm And Service Desk Management
- Delivery Of Global Programs (Digitalisation, Transition To Data-driven Organizations)
- Time Savings For Organizations, Improved Access To Information And Increased Transparency
- Improving Quality Of The Working Environment And Eliminating Excess Costs
Customer Segments & Domains
- Smes, Large Organizations And Multinationals
- Logistics And Wms, Production/manufacturing, Sales, Customer Services
- Human Resources, Supply Chain Management, Procurement, It, R&d
- Public Sector, Automotive, Manufacturing, Chemicals, Telecom, Construction, Retail, Food & Beverage, Energy And Utilities, Banking, Assurances, Life Science, Pharma
Methodologies & Frameworks
- Hybrid Project Approaches Combining Adkar Change Management With Prince2, Pmbok, Pm² And Agile Methods
- Enterprise Architecture Frameworks: Togaf, Leanix, Bpm And Uml
- Itsm/itil, It4it And Siam
- Pestle Analysis (Political, Economic, Sociological, Technological, Legal, Environmental)
- Swot Analysis (Strengths, Weaknesses, Opportunities, Threats)
- Time Analysis (Tolerate, Invest, Migrate, Eliminate)
- B-sqert Reporting (Budget, Scope, Quality, Effort, Risk, Time)
- Earned Value Management (Evm), Benchmarking, Kpi Design And Tracking
- Raid Reporting (Risks, Actions, Issues, Dependencies)
Management Skills
- Management Of Teams Of 5–55 Internal And External Solution Providers (Onshore And Offshore)
- Collaboration With Ceo, Cfo, Vice Presidents And Senior Management
- Budget Responsibility From 0.1 To 27 M€
- Reporting To Project Directors, Project Managers, Team Leaders And Managers
- High-level And Detailed Planning Using Wbs Per Value Stream
- Decision-making Based On Facts And Figures, Economic, Business And Customer-oriented Events
- Flexible Leadership, Able To Work Independently And In Cross-functional Teams With Stakeholders, Suppliers And Employees
- Strong Risk Management Addressing Human, Workload, Personal, Technical And Architectural Factors
- Building Stable Temporary Project Communities Across All Stakeholders
- Using Workshops To Apply Change Management (Awareness, Desire, Motivation, Knowledge, Training, Sustainability)
Areas Of Improvement
- Agile And Kanban Adoption
- Standardisation Of Processes And Solutions
- Kpi-driven Improvement At Top And Detailed Levels
- Self-organisation And Increased Collaboration Capacity
- Aligned Goals And Metric-driven Decision-making
Leadership & Management Skills
- Clarifying And Expressing Vision
- Motivating, Mentoring, Coaching, Training And Supporting Teams
- Leading Transformation Initiatives
- Structured, Hands-on, Agile And Energetic
- Creative, Stress-resistant And Result-driven
- Realistic And Planned Approach With Strong Stakeholder Liaison
- Empathetic, Objective, Altruistic, Reliable And Effective
- Helicopter View, Goal Setting And Disciplined Execution
Training & Coaching
- Providing Training In Business Process Management And Uml
- Training In Prince2, Pmbok, Agile, Lean Management, Copq, Pmo, Msp And Portfolio Management
- Training In Risk Management, Erp And Legacy Systems
- Training In Enterprise Architecture And Itsm/itil/siam
Technical & Methodological Skills
- Data Migration Strategy Definition
- Defining People, Processes, Tools And Rule Engines For Managing Information Assets
- Setting Data Consistency Rules
- Integrating Ai With Python For Data Analysis, Cleansing, Transformation And Loading
- Setting Up Interfaces With Google Studio And Python To Support Improvement Of Erp Value Streams
- Sdlc, Waterfall, Agile, Hybrid, Lean, Pdca
- Msp, Pmi, Pmbok, Scrum, Prince2, Pm², Rup, Smart, Kanban
- Sap Asap And Activate, Plm
- Enterprise Portfolio And Risk Management
Epmo, Program & Project Management
- Strategy Definition: Portfolio Management, Governance And Prioritisation
- Strategy Execution: Lean Project Delivery, Resource And Capacity Management, Communication
- Strategy Realisation: Benefits And Realisation Management, Continuous Improvement, Operational Hand-over
Business Process Analysis & Continuous Improvement
- Visual Management And Sipoc Analysis
- Bpm And Uml Modelling
- Role Activity Diagrams, Fmea, Metrics-based Process Mapping, Cmmi, Erd
- Six Sigma, Lean, A3, Copq, 5s
- Dmaic, Value Stream Mapping (Vsm), Value Chain Analysis (Vca)
- Voice Of The Customer And Swot
Tools & Modelling
- Visual Paradigm, Sparx Enterprise Architect, Archimate
- Bizzdesign, Mega, Bizagi, Adonis, Aris, Casewise, Bonitasoft
- Ms Office, Excel, Word, Visio, Powerpoint, Project, Teams, Sharepoint
Service Management & Reference Models
- Itil/itsm (Service Operations, Service Design, Service Transition, Continuous Service Improvement)
- It4it (Plan, Build, Deliver, Run)
- Service Management Foundations Including It Asset Management (Itam), It Operations Management (Itom), Cmdb And Service Provisioning
- Siam And Vendor Management
- Apqc And Scor Reference Models
System Engineering & Governance
- Togaf And Zachmann Frameworks
- Leanix
- C-suite Level Management Reporting
Planning & Ppm Tools
- Project Plan 365, Zoho Project, Projectmanager, Gantpro, Wrike, Planview, Goodday, Projectlibre, Celoxis, Asana, Monday, Clickup, Ganttproject, Youtrack, Jira, Ms Project, Trello, Liquidplanner, Hive, Avaza, Teamgantt, Basecamp, Workfront, Openproject, Planisware, Workotter, Project In A Box, Pmw, Ca Clarity, Ca Superproject
Process Value Streams & Capabilities
- Inbound Logistics, Operations, Manufacturing And Production
- Outbound Logistics, Marketing And Sales, Service Support
- Legal, Accounting And Financial Management
- Hr Management
- Product And Technology Development And R&d
- Procurement And Service Management For Business And It
Architecture, Infrastructure & Databases
- Iaas, Paas, Saas And Soa
- Avaya Call Centre Solutions
- Erp (Sap, Ca-cms), Crm, Day Lending Suite And Sharepoint
- Mainframe Environments (Ibm 3270, Siemens Bs2000)
- 3gl: Cobol, Pl1, Rexx, Easytrieve
- 4gl: Natural, Idms, Pc Ads
- Databases: Idms, Db2, Ims, Adabas, Ms Sql, Oracle (Basic), Access, Foxpro, Dbase
Business Continuity & Quality
- Mitigation Tracks For It And Business Disasters And Business Continuity Planning
- Recovery Plans For Critical Processes And Business Resumption
- Use Of V-model For Testing (Use Cases, User Acceptance, Functional Acceptance, Customer Acceptance)
- Cobit (Basic), Cmmi And Tmap Derivatives
- First Time Right Quality Mindset Without Double Standards
Business Intelligence
- Prevero, Sap Analytics Cloud (Sac), Power Bi
Languages
Education
HRITON Bruges
Bachelor IT System Analysis · IT System Analysis · Bruges, Belgium
Certifications & licenses
ITIL V3
PRINCE2
Profile
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