Kristin Marschner
Digital Project Manager
Experience
Digital Project Manager
MM Fachbetrieb für Agrar, Landwirtschaft & Biogas
- Led the project for developing and implementing a new web presence
- Created and integrated high-quality content and visual assets for the website
- Communicated with and handled customer inquiries
- Provided administrative and strategic support to the management team
Product Owner / Product Manager B2B
The Quality Group GmbH
- Main contact for all B2B topics
- Conducted requirements analysis for a new B2B webshop and selected a provider
- Supported the implementation of a new CRM system (Salesforce SaaS application)
- Assisted in implementing EDI with detailed requirements gathering, provider selection, and contracting
- Analyzed the current, interim, and future system and process landscape
- Managed the backlog by defining and prioritizing user stories
- Ensured the quality of all product functionalities in the B2B webshop
Team Lead Product Owner Webshop & App
e-motion experts GmbH
- Responsible for the strategic development of the click & collect webshop and the digital sales assistant
- Provided functional and disciplinary leadership and management of the product team
- Generated new ideas on digital topics, trends, and products
- Created roadmaps to outline future product features and release timings
- Defined and prioritized user stories in close collaboration with developers
- Managed the backlog in coordination with executive management
- Ensured the quality of all product functionalities
Expert Product Owner Mobile Application
Eurowings Digital GmbH
- Led the strategic development and maintenance of the Eurowings iOS and Android apps and the mobile website from vision to implementation
- Derived, documented, and planned new features and releases
- Led the agile team and acted as liaison between user requirements and stakeholder needs
- Defined, refined, and prioritized user stories in close collaboration with developers
- Managed the backlog and prioritized items according to business and customer needs
- Participated in sprint planning, reviews, and grooming sessions
- Ensured product quality regarding timeline, KPIs, and budget
- Assisted in creating the customer journey map with UX/UI
- Conducted UX tests using prototypes
CRM Manager & Mobile Marketing Manager
HRS – Das Hotelportal
- Selected, implemented, and technically enhanced a push retention tool in collaboration with the product owner
- Linked mobile tools with the internal CRM database
- Created customer segments and designed and executed direct response campaigns (push, in-app messages)
- Implemented automated and personalized lifecycle campaigns and continuously optimized performance
- Increased customer retention, engagement, and reactivation considering cross-media online campaigns
- Planned mobile advertising campaigns across HRS channels
- Conducted ASO marketing by optimizing all app stores
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Tourism (8.5 years), Retail (2.5 years), Agriculture (2 years), Energy (2 years), and Information Technology (0.5 years).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Marketing (9.5 years), Information Technology (4.5 years), Product Development (4.5 years), Quality Assurance (3 years), Customer Service (2 years), and Project Management (2 years).
Summary
As a competent & experienced Product Manager & Product Owner with many years of experience in a digital & highly dynamic environment, I can quickly adapt to new structures and processes.
I love meeting new people, building relationships, solving problems, and contributing to the growth of companies. I am most passionate about e-commerce, mobile, and using agile methods.
Skills
- Microsoft Office
- Confluence
- Jira
- Redmine
- Miro
- Dynacampaign
- Agile Development, Scrum, Kanban
- E-commerce / Webshop
- Team Leadership And Management
- Kpi Planning (Milestone Planning)
- Market Research And Analysis
- Mobile Development, Ios And Android Apps, Apks
- Product Management
- Product Vision & Strategy
- Project Management
- Roadmaps, Release Planning
- Backlog Management
- User Stories & Acceptance Criteria
Languages
Education
Fachhochschule Köln
Diploma · Business Administration · Cologne, Germany
Steuerbüro Behnke & Königsmann, Erich-Gutenberg-Berufskolleg
Apprenticeship as a Tax Clerk · Tax Clerk · Cologne, Germany
Oderbruch-Gymnasium Leonhard Euler
General university entrance qualification (Abitur) · Wriezen, Germany
Certifications & licenses
Certified Scrum Product Owner® (CSPO®)
Profile
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