Strengthening customer relationships and reducing churn
Nov 2015 - Aug 2016
10 months
Munich, Germany
On-site
Digital Analytics Consultant
AT Internet
Reactive technical support
Creating needs analyses and tagging plans
Managing on-site client projects in all phases: requirements gathering, implementation, testing, training, handover
May 2015 - Oct 2015
6 months
Dublin, Ireland
Remote
New Business Analyst
Accenture
Qualifying leads
(Remote) supporting the local marketing team
Oct 2014 - Apr 2015
7 months
Dublin, Ireland
Search Engine Marketing Analyst
Accenture
Technical support for existing clients and supporting sales colleagues
Implementation and budget optimization
Jul 2014 - Sep 2014
3 months
Dublin, Ireland
Customer Support Associate
Accenture
Support for clients of Certified Shops, Google Books, and Merchant Center
Mar 2014 - Jun 2014
4 months
Rio de Janeiro, Brazil
Honorary Member
FGV Jr. Consultoria e Finanças
FGV Jr. Consultoria e Finanças is a student-run non-profit advising small and medium enterprises on strategy
Aug 2011 - Dec 2013
2 years 5 months
Budapest, Hungary
Marketing and Online Specialist
Lufthansa
Managing marketing budgets and revenue targets for 14 Central European countries
Coordinating all online and offline marketing and e-commerce activities: website content management and QA, email marketing, Facebook campaigns and app development, SEM, affiliate marketing
Creating online sales reports
Monitoring activities and calculating ROI
Collaborating with colleagues worldwide
Negotiating and enforcing agency SLAs
Coordinating PR articles and communications
Identifying and coordinating pricing promotions
Training staff on tools and processes
Partner management (Lufthansa Group, Star Alliance, rental car companies)
Organizing corporate events
Languages
German
Native
English
Advanced
Spanish
Advanced
Portuguese
Advanced
Education
Feb 2012 - Jul 2013
Central European University Business School
MBA with Merit, Marketing, Accounting, Legal, Political and Policy Environment, IT Management · Budapest, Hungary · 3.59
Sep 2007 - Jul 2011
Frankfurt University of Applied Sciences
B.A., Business Informatics, Marketing, Production Management and Logistics, HR and Organizational Management · Business Administration · Frankfurt, Germany · 2.1