Jörg Stahlbock
Strategy Consultant and Specialist for Premium Customer Experiences
Experience
Mar 2021 - Present
4 years 5 monthsStrategy Consultant and Specialist for Premium Customer Experiences
Freelance
- Consulting with a focus on premium customer experiences.
Sep 2020 - Mar 2021
7 monthsAdvanced Training as a Specialist for Premium Customer Experiences
Self-employed
- Hands-on further training in premium customer experiences.
Jun 2020 - Sep 2020
4 monthsProject Manager / Private Banking Advisory Assistant
DZ Privatbank S.A.
- Support in client advisory for private banking.
Apr 2019 - Jun 2020
1 year 3 monthsSabbatical as a Digital Nomad
- Stayed in various countries such as Israel, Florida, and South Africa.
May 2015 - Apr 2019
4 years Frankfurt am Main, Germany
Head of Sales and Acquisition Coordination, Department Director
Bethmann Bank AG
- Implementation and management of bank-wide acquisition processes and standards.
- Leading two teams in corporate strategy and development (total of 5 employees).
- Deputy Epic Owner of international projects replacing the Sales Logix CRM system with Microsoft Dynamics 365.
Jun 2014 - May 2015
1 year Frankfurt am Main, Germany
Wealth Consultant / Product Specialist
Bethmann Bank AG
- Development of tailored solutions for UHNWI clients.
- Interface between involved departments and sales.
Apr 2013 - Jun 2014
1 year 3 months Frankfurt am Main, Germany
Officer Special Relations
Bethmann Bank AG
- Central support for sales in acquiring new UHNWI clients.
Apr 2011 - Dec 2013
1 year 9 months Beijing, China
Project Analyst in Business Development
Deutsche Bank (China) Co., Ltd. Beijing Branch
- Project management as part of a "Change of Control" implementation.
- Responsibility for the transfer of client relationships (internal and external) and handling of the product portfolio.
Apr 2010 - Apr 2011
1 year 1 month Bonn, Germany
Trainee in Private Banking
Deutsche Bank Privat- und Geschäftskunden AG
- Trainee in private banking.
Jan 2007 - Dec 2010
4 yearsRelevant Internships/Working Student Positions during Studies
- Internships and working student positions each for at least 3 months at:
- Deutsche Bank AG, PWM, Key Client.
- Management consultancy Korff & Schlüter, Steinfurt.
- Management, Frankfurt.
- IMCD Germany GmbH, Wholesale, Cologne.
- DWS Investments GmbH, Insti-Sales, Frankfurt.
- Flossbach & von Storch AG, Family Office, Cologne.
Jul 2004 - Dec 2004
6 months Cologne, Germany
Employee in the Customer Service Center
Allianz-Versicherungs-AG
- Customer service activities at Allianz Insurance.
Languages
German
Native
English
Advanced
Education
Aug 2008 - Jan 2009
Dongbei University of Economics and Finance (Dufe)
Dalian, China
Feb 2007 - Jul 2007
Universita per Straniere di Siena and Tor Vergata Roma
Roma, Italy
Oct 2004 - Oct 2009
Fachhochschule Köln
Diploma in Business Administration · Banking and Finance, focus on Asset Management · Cologne, Germany · 2.0
Certifications & licenses
Systemic ECA Coach
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