Daniel Agreiter
Business Analyst – Freelance
Experience
Business Analyst – Freelance
A1 Telekom Austria
- Business analysis and process optimization, including specifying business requirements and technical design
- Interface analysis (REST API, SOAP) and process optimization
- Process optimization with RPA, Power Automate, Microsoft Fabric, Power Automate Cloud, and Power BI
- Development of Power Apps for a point-of-sale platform using Power Automate and MS Fabric/Power BI to replace various tools
- Automation and replacement of manual maintenance of Excel spreadsheets and manual processes
PMO/Business Analyst – Freelance
A1 Telekom Austria
- Conducting risk analyses, EPIC and timeline planning in the PMO
- Specifying business requirements and process adjustments and coordinating with the business unit and test teams
- Capturing, documenting, and transferring knowledge of the current processes, as well as interface analyses (BPMN, UML)
- Driving development and solutions for potential issues
- Creating dashboards in Power BI, reports with Power Automate and Power BI
- Optimizing incident and service request management
- Creating data visualizations and analyses in Excel and Power BI to support project management and reporting with Jira
Business Analyst – Freelance
A1 Telekom Austria
- Managing interfaces between internal and external stakeholders for restructuring a complex IT landscape
- Building a knowledge management platform using Liferay, React, REST API, and Atlassian Confluence
- Business specification and definition of data models, as well as creating appropriate diagrams (BPMN, Figma, UML, Java)
- Facilitating Scrum meetings and prioritizing requirements in the product backlog
- Supporting project management in budget planning, requirement and risk analysis, and EPIC and timeline planning
- Planning, controlling, and monitoring products for large clients to maximize customer value
- Gathering requirements and structuring them into user stories
Advisory and Implementation Services
Kyndryl – IBM
- Subproject lead for hybrid cloud and IT infrastructure solutions (IBM Cloud)
- Tower lead for migration projects focusing on reporting and customer satisfaction
- Capturing all requirements and specifications in Jira and Confluence
- Organizing and leading customer workshops and status meetings
Emerging Platforms and Technologies
Accenture
- Participated in Accenture Jumpstart (2 months) with introduction to consulting, Pega, Agile, Scrum, and Design Thinking
- Application Engineer / Business Analyst for a Swiss pharmaceutical company, responsible for the entire data migration into the Pega CRM system using SQL and VBA macros
- Automating data import and formatting using VBA and Excel
- Coordinating the entire data migration and serving as interface between development and the business unit
- Business Analyst / DevOps Engineer analyzing, modeling, and identifying bottlenecks and optimization opportunities in business processes
- Optimizing PM tools and processes as an Atlassian administrator and implementing Jira automation
Industries Experience
See where this freelancer has spent most of their professional time. Longer bars indicate deeper hands-on experience, while shorter ones reflect targeted or project-based work.
Experienced in Telecommunication (2.5 years), Professional Services (2.5 years), and Information Technology (1 year).
Business Areas Experience
The graph below provides a cumulative view of the freelancer's experience across multiple business areas, calculated from completed and active engagements. It highlights the areas where the freelancer has most frequently contributed to planning, execution, and delivery of business outcomes.
Experienced in Information Technology (4 years), Project Management (4 years), Business Intelligence (2.5 years), Operations (1 year), and Product Development (0.5 years).
Skills
- R, Good
- Sql, Good
- Vba, Good
- Power Platform, Good
- Scrum, Safe, Very Good
Languages
Education
LMU Munich
Bachelor in Statistics and Data Science · Statistics and Data Science · Munich, Germany
Politecnico di Milano
ENEL - Smart Grids · Milan, Italy
Technical University
Master of Science, Electrical Engineering / Energy Engineering / Energy Economics · Electrical Engineering / Energy Engineering / Energy Economics · Graz, Austria
Certifications & licenses
Certified Associate In Project Management - CAPM
Cisco CCNA
ITIL 4 Foundation
Microsoft Azure Administrator Associate (104)
Microsoft Azure Solutions Architect (303/304)
Pega Certified Senior System Architect
Professional Google Cloud Network Engineer
Professional Scrum Master PSM I
Profile
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