Daniel Agreiter
Business Analyst – Freelance
Experience
Nov 2023 - Dec 2025
1 year 2 months Austria
Business Analyst – Freiberuflich
A1 Telekom Austria
- Business analysis and process optimization, including specification of functional requirements and technical design
- Interface analysis (REST API, SOAP) - optimization of processes
- Process optimization – RPA, Power Automate, Microsoft Fabric, Power Automate Cloud, Power BI
- Development of Power Apps for a point of sale platform - use of Power Automate and MS Fabric/Power BI to replace various tools
- Automation and replacement of manual maintenance of Excel spreadsheets and manual processes
Jan 2022 - Nov 2023
11 months Austria
PMO/Business Analyst – Freiberuflich
A1 Telekom Austria
- PMO – risk analysis, EPIC and timeline planning
- Specification of functional requirements and process adjustments as well as coordination with business units and test teams
- Recording, documentation and knowledge transfer of current processes as well as interface analyses (BPMN, UML)
- Driving development/solutions for potential issues
- Creating dashboards in Power BI, reports, Power Automate, Power BI
- Optimization of incident and service request management
- Creation of data visualizations and analyses in Excel and Power BI to support project management and reporting – Jira
Jul 2022 - Dec 2022
6 months Austria
Business Analyst – Freiberuflich
A1 Telekom Austria
- Interface between internal and external stakeholders for the restructuring of a complex IT landscape
- Business analyst for building a knowledge management platform in Liferay, React, REST API, Atlassian Confluence
- Functional specification/definition of data models and creation of appropriate diagrams – BPMN, Figma, UML, Java
- Moderating scrum meetings, prioritizing requirements in the product backlog
- Support in project management: budget planning, requirements and risk analysis, EPIC/timeline planning
- Planning, steering and controlling products for large customers - maximizing customer value
- Capturing requirements and structuring them into user stories
Nov 2021 - Aug 2022
10 months Munich, Germany
HybridAdvisory and Implementation Services
Kyndryl – IBM
- Subproject lead for hybrid cloud and IT infrastructure (IBM Cloud)
- Tower lead for migration project: reporting and customer satisfaction
- Capturing all requirements and specifications in Jira/Confluence
- Organizing and conducting customer workshops and status meetings
Feb 2020 - Oct 2021
1 year 9 months Munich, Germany
Emerging Platforms and Technologies
Accenture - Technology
- Accenture Jumpstart (2 months): introduction to consulting, introduction to Pega, Agile, Scrum, Design Thinking
- Project 1:
- Application Engineer / Business Analyst for Swiss pharmaceutical company: responsible for entire data migration into the Pega CRM system – SQL/VBA macros
- Automation of data import and formatting using VBA/Excel
- Coordination of the entire data migration
- Interface between development and business unit.
- Project 2:
- Business analyst/DevOps engineer
- Analysis, modeling and identification of bottlenecks and optimization potentials in business processes
- Optimization of PM tools and processes (Atlassian admin)
- Administration and implementation of Jira automation
Languages
English
Advanced
German
Advanced
Italian
Advanced
Education
Oct 2022 - Jun 2025
LMU Munich
BSc., Statistics and Data Science · Munich, Germany
Jul 2013 - Nov 2019
Technische Universität Graz
M.Sc., Electrical Engineering / Energy Technology / Energy Management · Graz, Austria
Certifications & licenses
Certified Associate in Project Management - CAPM
Cisco CCNA
ITIL 4 Foundation
Microsoft Azure Administrator Associate (104)
Microsoft Azure Solutions Architect (303/304)
Pega Certified Senior System Architect
Professional Google Cloud Network Engineer
Professional Scrum Master PSM I
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